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Hôtel AKENA TROYES - La Chapelle-Saint-Luc

3.0 star property
Hotel in La Chapelle-Saint-Luc with 24-hour front desk and bar/lounge

Photo gallery for Hôtel AKENA TROYES - La Chapelle-Saint-Luc

Interior
Lounge
Lobby sitting area
Reception
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Housekeeping
The current price is AU$161
includes taxes & fees
11 Nov - 12 Nov

Explore the area

View map
Rue de l'Orme de la Croix, La Chapelle-Saint-Luc, Aube, 10600
  • Place, Centre de Congrès de l’Aube
    ‪6 min drive‬
  • Place, Maison de l'Outil et de la Pensee Ouvriere
    ‪6 min drive‬
  • Place, Ruelle des Chats
    ‪6 min drive‬

Room options

View all photos for Standard Double Room

Soundproofing, free cots/infant beds, free WiFi, bed sheets

Standard Double Room

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room

Soundproofing, free cots/infant beds, free WiFi, bed sheets

Premium Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Family Room

Soundproofing, free cots/infant beds, free WiFi, bed sheets

Family Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Double Room (PMR)

Soundproofing, free cots/infant beds, free WiFi, bed sheets

Double Room (PMR)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed

About the area

La Chapelle-Saint-Luc

At Hôtel AKENA TROYES - La Chapelle-Saint-Luc you'll be 4.4 km (2.7 mi) from Théâtre de la Madeleine and 4.4 km (2.8 mi) from Église Ste-Madeleine. Highlights at this hotel include free self-parking and a bar/lounge. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Additionally, you'll find a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available daily between 7:00 AM and 8:30 AM. .With a stay at this 3-property class La Chapelle-Saint-Luc hotel, you'll be 4.6 km (2.8 mi) from Espace Argence and 4.6 km (2.9 mi) from Marché Des Halles.

What's nearby

  • Musée de la Maille, Mode et Industrie - 5 min drive - 4.3 km
  • Centre de Congrès de l’Aube - 6 min drive - 4.9 km
  • Maison de l'Outil et de la Pensee Ouvriere - 6 min drive - 4.6 km
  • Ruelle des Chats - 6 min drive - 4.6 km
  • McArthurGlen Troyes Outlet Mall - 7 min drive - 10.3 km

Getting around

  • Troyes Station - 11 min drive

Restaurants

  • ‪Quick - ‬4 min drive
  • ‪Aux Trois Communes - ‬4 min drive
  • ‪Holly’s Diner - ‬6 min walk
  • ‪Le Sarrail - ‬4 min drive
  • ‪Buffalo Grill La Chapelle St Luc - ‬1 min walk

About this property

Hôtel AKENA TROYES - La Chapelle-Saint-Luc

Hotel in La Chapelle-Saint-Luc with 24-hour front desk and bar/lounge
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Meeting rooms and coworking spaces are available.

WiFi is free in public spaces. A terrace, a vending machine, and coffee/tea in common area are also featured at Hôtel AKENA TROYES - La Chapelle-Saint-Luc. Free self parking is available.

This 3-star La Chapelle-Saint-Luc hotel is smoke free.

  • 63 guestrooms or units
  • Conference rooms
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Hôtel AKENA TROYES - La Chapelle-Saint-Luc offers 63 accommodations with air conditioning. Televisions come with digital channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Reception
OKKO Hotels Troyes Centre
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 107 reviews
The price is AU$141
includes taxes & fees
16 Nov - 17 Nov
OKKO Hotels Troyes Centre

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 8:30 AM for a fee: EUR 13 for adults and EUR 6.50 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Maximum 1 (weight limit: 29 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.32 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13.00 for adults and from EUR 6.50 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards, ANCV Cheques-vacances and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, debit cards, ANCV Chèques-vacances and cash. Guests can access their rooms with a mobile device.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel AKENA La Chapelle Saint Luc
Hôtel AKENA TROYES - La Chapelle-Saint-Luc Hotel
Hôtel AKENA TROYES - La Chapelle-Saint-Luc La Chapelle-Saint-Luc

Frequently asked questions

What is the cancellation policy at Hôtel AKENA TROYES - La Chapelle-Saint-Luc?

Hôtel AKENA TROYES - La Chapelle-Saint-Luc offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hôtel AKENA TROYES - La Chapelle-Saint-Luc?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Hôtel AKENA TROYES - La Chapelle-Saint-Luc on 17 Nov 2025 start from AU$156.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hôtel AKENA TROYES - La Chapelle-Saint-Luc?

Yep, Hôtel AKENA TROYES - La Chapelle-Saint-Luc has a free self car park.

Is Hôtel AKENA TROYES - La Chapelle-Saint-Luc family-friendly?

You bet! With amenities such as a deli, as well as free infant beds in the guestrooms, it's no surprise that Hôtel AKENA TROYES - La Chapelle-Saint-Luc is a hit with families.

Does Hôtel AKENA TROYES - La Chapelle-Saint-Luc serve breakfast?

You bet, buffet breakfast is available daily between 7:00 AM and 8:30 AM.

Is there a free airport shuttle available at Hôtel AKENA TROYES - La Chapelle-Saint-Luc?

No, Hôtel AKENA TROYES - La Chapelle-Saint-Luc does not offer an airport shuttle service.

What time are check-in & check-out at Hôtel AKENA TROYES - La Chapelle-Saint-Luc?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Hôtel AKENA TROYES - La Chapelle-Saint-Luc Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 302 out of 416 reviews
Rating 8 - Good. 89 out of 416 reviews
Rating 6 - Okay. 16 out of 416 reviews
Rating 4 - Poor. 5 out of 416 reviews
Rating 2 - Terrible. 4 out of 416 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Stayed 1 night in Jul 2025

8/10 Good

Ramzi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great little stopover hotel in a convenient place with plenty of parking. Rooms are clean and the beds are comfortable. Nothing glamorous about it or the area it is in but, for me, it is a better hotel with nicer rooms than you’ll find in Troyes centre for the price. Would recommend and stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Very comfortable room and bed. Super clean and quiet
Stayed 1 night in Jun 2025

10/10 Excellent

GREG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Night

Modern and very clean.
Stayed 1 night in Jun 2025

10/10 Excellent

SYED ALI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good value
Stayed 1 night in May 2025

6/10 Okay

Joanna

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay

As usual AKENA Troyes was excellent in every way possible, have stayed 4 times on route to our home in montelimar and have not been disappointed at all , so clean and Freindly, fab breakfast and really comfortable lounge and bar area for relaxing
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing Stay – Won’t Be Returning

We have stayed here before on our way to ski holidays, but this time was a disappointment. Not sure if there was a change in management, but the experience was definitely not the same. Service and overall quality have declined, making for an underwhelming stay. Unfortunately, we won’t be returning.
Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close places to eat, parking good. Breakfast great
Stayed 1 night in Feb 2025

10/10 Excellent

LUIS, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Oct 2024

10/10 Excellent

Miranda

Travelled with family
Liked: Property conditions & facilities, room comfort
Great service from all staff. Lovely comfortable beds, slept so well. Great size family rooms and with a seperate WC. Nice and quiet rooms too even though close to a busy road, could not hear traffic noise.
Stayed 1 night in Jan 2025

10/10 Excellent

Nikki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stopover Hotel

Perfect hotel for our stopover on the way back to the Eurotunnel from the Alps. Spotlessly clean, very comfortable, great value, friendly staff and great location. EV chargers on site and a Buffalo Grill right next door for dinner! They still had their Christmas decorations up which made it cosy and welcoming.
Stayed 1 night in Jan 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good for stop off to Alps

Great stopping off point for the Alps. Electric Charging for Cars available at hotel and near by (Fast Charge) Great Bakery and Resturant nearby.
Stayed 1 night in Dec 2024

10/10 Excellent

Vanesa, London

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Super clean and perfect for families. Very nice with pets too. Recommend.
Stayed 1 night in Jan 2025

8/10 Good

Kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick stop over on route to Val thorens

Quick stop over on route to Val Thorens - arrived very late in to the night but service was smooth and the secured parking was a bonus. Comfortable bed, friendly staff and very hospitable- they offered us free morning pastries and tea/coffee.
Stayed 1 night in Dec 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel easy to find Good facilities friendly staff Ideal for quick stopover Comfortable clean rooms lovely bathrooms
Stayed 1 night in Nov 2024

6/10 Okay

lyonel

Business traveller
Liked: Staff & service

DEPANNAGE A TROYES

it was just okay. Okay for quick stay for no more than 3 nights. The room looked more as a 2 stars to me. If this is a 3 starts a wonder what a 2 stars will look alike. The bed sheet couldn't fit, too small...
Stayed 2 nights in Nov 2024

8/10 Good

YAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price is reasonable
Stayed 1 night in Oct 2024

10/10 Excellent

Paddy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, modern, friendly staff. Situated in business park, eating places nearby, close to road links, ideal for our one night stopover, would book again
Stayed 1 night in Sep 2024

10/10 Excellent

Nick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

nicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Antonio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024