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Gulumser Hatun Termal Otel & Spa

Photo gallery for Gulumser Hatun Termal Otel & Spa

A spacious lobby with modern furniture, a marble floor, and a unique ceiling design.
A bathtub with a waterfall feature, a fruit bowl with various fruits, and a metal ladder.
Hiking
A modern hotel lobby with a marble floor, lounge chairs, a central fountain, and a decorative ceiling.
A modern indoor swimming pool with a clear water feature, lounge chairs, and marble walls.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$229
includes taxes & fees
6 Sept - 7 Sept

Explore the area

View map
Afsinbey Cad. No: 30 Shamrock, Kutahya, Kutahya, 43270
  • Place, Kütahya Castle
    ‪27 min drive‬
  • Place, Kütahya Great Mosque
    ‪28 min drive‬
  • Place, Germiyan Street
    ‪28 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a large bed, a bedside table, a chair, and a small table.

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, Bathtub

A hotel room with a large bed, a wooden bench, two bedside tables, and a mirror.

Standard Room, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

A hotel room with a large bed, two bedside tables, a chair, and a sofa.

Junior Suite

  • 65 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite

A hotel room with a large bed, a red and white patterned headboard, a black ottoman, and a red carpet with a geometric design.

Suite

  • 81 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for House, 1 Bedroom

A hotel room with a large bed, a bedside table, a chair, and a window with curtains.

House, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Exclusive Double or Twin Room, 1 Bedroom

A hotel room with a large bed, two bedside tables with lamps, a bench, and a mirror.

Exclusive Double or Twin Room, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

About the area

Kutahya

A luxury stay in Kutahya awaits you at Gulumser Hatun Termal Otel & Spa. You'll be 18.2 km (11.3 mi) from Iznik Cini and 18.2 km (11.3 mi) from Kütahya Castle. Highlights at this family-friendly hotel include 5 indoor swimming pools, 2 poolside bars and a full-service spa. .A day of pampering can include deep-tissue massages, body scrubs and facials along with access to the hot springs/mineral springs and mud bath. The restaurant, Bindalli, serves Turkish cuisine. Enjoy the Turkish bath/hammam, sauna, seasonal outdoor swimming pool and kids' swimming pool. Business travelers can take advantage of meeting rooms and a conference centre. Plus you'll find free Wi-Fi in public areas, a 24-hour front desk and a games room. Free local cuisine breakfast is available. There's also free self parking, along with the convenience of an area shuttle. .Places within a 30-minute drive of this 4.5-property class Kutahya hotel include Germiyan Street and Kutahya Ceramic Museum.

What's nearby

  • Kütahya Castle - 27 min drive - 23.7 km
  • Kütahya Great Mosque - 28 min drive - 24.1 km
  • Germiyan Street - 28 min drive - 24.1 km
  • Iznik Cini - 28 min drive - 24.1 km
  • Donenler Mosque - 29 min drive - 24.5 km

Getting around

  • Yoncali Station - 8 min drive
  • Kutahya (KZR-Zafer) - 69 min drive

Restaurants

  • ‪Lokmanyak - ‬14 min drive
  • ‪Bindallı Restaurant - ‬1 min walk
  • ‪Gonca Restaurant - ‬3 min drive
  • ‪Yoncalı Termal Otel Restaurant - ‬17 min walk
  • ‪Çamlıca Huzur Et - ‬16 min drive

About this property

Gulumser Hatun Termal Otel & Spa

As a guest of Gulumser Hatun Termal Otel & Spa, you'll find a full-service spa, 5 indoor swimming pools, a waterslide, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 swim-up bars. Free breakfast is served. WiFi is free in public spaces.

A children's pool, a seasonal outdoor pool, and a terrace are also featured at the luxury Gulumser Hatun Termal Otel & Spa. You'll have access to the indoor pool and outdoor pool at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Kutahya hotel.

  • 100 guestrooms or units
  • 2 bars by the pool
  • 2 swim-up bars
  • Conference rooms
  • Local cuisine
  • Breakfast available (free)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Dry cleaning
  • Front desk (24 hours)
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Dining venue
Gulumser Hatun Termal Otel & Spa offers 100 accommodations with minibars (stocked with some free items) and a safe. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. LCD televisions come with digital channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Kutahya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has couples treatment room(s). Services include deep-tissue massages, facials, body scrubs and body treatments. The spa is equipped with a mud bath, a sauna, a steam room and Turkish bath/hammam. The spa is open daily.

Public bath/onsen services include an indoor public bath. This service features separate men's and women's areas. There are hot springs/mineral springs on site.

Similar properties

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Hilton Garden Inn Kutahya
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  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 547 reviews
The price is AU$221
includes taxes & fees
13 Aug - 14 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free local cuisine breakfast
  • 2 poolside bars
  • 2 swim-up bars
  • A restaurant
  • Tea service

Restaurants on site

  • Bindalli

Things to do

  • 5 indoor pools
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 5 indoor pools
  • Arcade/game room
  • Children's pool
  • Free rollaway/extra bed
  • In-room cot
  • Lifeguards on site
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot/mineral springs
  • Mud bath
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • 4 accessible parking spaces
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Magnifying mirror
  • Pool access ramp on site
  • Pool hoist on site
  • Portable bathtub seat
  • Portable shower seat
  • Sign language-capable staff
  • Smooth flooring in room
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas
  • Genkan (entryway)
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • In-room dining only
  • Meal delivery service
  • Restaurant dining guides

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heated floor
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Gulumser Hatun Termal Otel & Spa

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa and Mastercard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number 14759

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

Gulumser Hatun Termal Otel Hotel Kutahya
Gulumser Hatun Termal Otel Hotel
Gulumser Hatun Termal Otel Kutahya
Gulumser Hatun Termal Otel Ku
Gulumser Hatun Termal Otel &
Gulumser Hatun Termal Otel & Spa Hotel
Gulumser Hatun Termal Otel & Spa Kutahya
Gulumser Hatun Termal Otel & Spa Hotel Kutahya

Frequently asked questions

What is the cancellation policy at Gulumser Hatun Termal Otel & Spa?

Gulumser Hatun Termal Otel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Gulumser Hatun Termal Otel & Spa?

As of 10 Aug 2026, prices found for a 1-night stay for 2 adults at Gulumser Hatun Termal Otel & Spa on 6 Sept 2026 start from AU$229, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Gulumser Hatun Termal Otel & Spa?

Yep, Gulumser Hatun Termal Otel & Spa has a free self car park and free extended parking.

Is there a spa on site at Gulumser Hatun Termal Otel & Spa?

Yep, there is an onsite spa at Gulumser Hatun Termal Otel & Spa. It has a steam room, a sauna, a mud bath and hot springs. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does Gulumser Hatun Termal Otel & Spa have a pool?

Take your pick from 5 indoor swimming pools, a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open from May to September.

Does Gulumser Hatun Termal Otel & Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Gulumser Hatun Termal Otel & Spa?

Gulumser Hatun Termal Otel & Spa features 2 poolside bars, 5 indoor pools and a full-service spa. All guestrooms come with memory foam beds, premium bedding and 24-hour room service.

What makes Gulumser Hatun Termal Otel & Spa a romantic place to stay?

Couples spa treatments and 24-hour room service, as well as memory foam beds in the guestrooms, all help set the scene for a romantic weekend at Gulumser Hatun Termal Otel & Spa.

Is Gulumser Hatun Termal Otel & Spa family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as children's slippers and free infant beds in the guestrooms, it's no surprise that Gulumser Hatun Termal Otel & Spa is a hit with families.

Does Gulumser Hatun Termal Otel & Spa serve breakfast?

Sure does, free local cuisine brekkie is offered at Gulumser Hatun Termal Otel & Spa.

Is there a free airport shuttle available at Gulumser Hatun Termal Otel & Spa?

No, Gulumser Hatun Termal Otel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Gulumser Hatun Termal Otel & Spa?

Yep, you can grab a meal at Gulumser Hatun Termal Otel & Spa's onsite restaurant that serves Turkish cuisine.

What time are check-in & check-out at Gulumser Hatun Termal Otel & Spa?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Gulumser Hatun Termal Otel & Spa?

No, pets and service animals are not allowed.

Gulumser Hatun Termal Otel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 41 out of 72 reviews
Rating 8 - Good. 21 out of 72 reviews
Rating 6 - Okay. 6 out of 72 reviews
Rating 4 - Poor. 0 out of 72 reviews
Rating 2 - Terrible. 4 out of 72 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Parviz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our first time in this hotel, I was surprised by decor, and hospitality
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Kwang Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

👍

Excellent
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Ahmet Muzaffer

Liked: Cleanliness, staff & service, property conditions & facilities
Herşey olağanüstüydü
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rahime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Evet
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, amenities
Oteldeki heryer tertemizdi ,çalışanlar çok nazik ,kibar ve değerli insanlardı
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Özgür

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tek gece kaldık ve çok memnun kaldık. Otel çok temiz ve bakımlı, çalışanlar da çok ilgiliydi. Fiyat olarak da ücrete göre gayet iyiydi.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

FARUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ailece gittim havuzlar ve hizmet başta çok güzel. Yemekler çok lezzetli. Odalar temiz ve konforlu.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Hakan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herşey çok güzel di Sadece havuzun biraz erken açılmasını isterdim
Stayed 2 nights in Mar 2025
Verified review

2/10 Terrible

Soohyeun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
2+1odayı seçtim. Fakat hayatımda kaldığım en kötü ve pis otel diyebilirim.. salondaki koltuğunda karıncalar olduğu için hiç oturamadık. Tuvaletler temizlik durumu kötü.. her yer karınca.. ve odaya su istedem 1saattır gelmedi. Kendim gidip aldım. Antalyaya giderken duraklama için kaldım. Termal haricınde hiç bir şey beğenmedim. Akşam yemeği çokaz çeşitli yabancı bir olarak yiyebilen yemek yok diyebilirim.. meyve yedik. Kahvaltı da dahildi ama hiç bir şey yemeden çıktık
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Hüsam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mükemmel hizmet
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oda temizliği ve yemekleri çok güzeldi teşekkürler
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Bahriye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Güzel

Bize hitap eden bir yerdi. Kafa dinlemek, huzur bulmak, deniz tatili dışında bir keyif yaşamak için birebir. Karşılamasından tutun da temizlik hizmetlerine, yemeklerinden oda hizmetine, herşey çok iyiydi, personel güler yüzlüydü. Biz iki sevgili olarak, kaliteli zaman geçirdik, şehirden uzak, sakin ve huzurlu geçen günlerimiz için otel sahibi ve çalışanlarına teşekkürler.
Stayed 4 nights in Sep 2023
Verified review

10/10 Excellent

Murat

Liked: Cleanliness, amenities, property conditions & facilities
Alles super !!!
Stayed 3 nights in Aug 2023
Verified review

8/10 Good

Pirmin

Liked: Staff & service, property conditions & facilities
Es ist überall sehr warm. Das warme Wasser kommt direkt aus dem Boden. Es gibt 3 große Schwimmbäder. 1x nur Frauen. 1x nur Männer. 1x für Familien. Alles ist sehr großzügig und sauber. Die Zimmer sind gross und sauber, inkl. Bademantel und Hausschuhe. Am Abend keine Unterhaltung. Das Essen könnte besser sein, leider etwas fade. Keine Brötchen etc.
Stayed 2 nights in Apr 2023
Verified review

8/10 Good

Ümit Sönmez

Çevre düzeni yetersiz
Stayed 5 nights in Feb 2022
Verified review

2/10 Terrible

Baris

Disliked: Property conditions & facilities, room comfort

Amator bir otel muduru

2 gece kaldim. Otelde 100 kisilik bir toplanti vardi. Otel muduru butun personelini 100 kisilik Gruppe ilgilenmesi icin yonlendirdi geriye kalan otel musterileriyle yani konaklayanlarla (bizlerle )kimse ilgilenmedi . Tamamiyle otel mudurunun hatasiydi
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Tamer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

gülümser hatun ekibine teşekkürler

kaplıca tatili için uygun bir yer.çocuklu aileler nedeniyle ağlayan çok çocuk vardı. ağlayan çocuk sesi rahatsız etmiyorsa sorun değil(!). yemekler lezzetliydi. şimdiye kadarki en rahat yataktı.
Stayed 2 nights in Dec 2021
Verified review

8/10 Good

Elyes

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent Spa

Very good hotel and service. Hotel team supported me properly at the check out to overcome some little issues ( thanks Umit, Ferhat and Gamze) Massage and spa facilities are EXCELLENT.
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Donka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Great place and service!
Stayed 1 night in Jun 2021
Verified review

8/10 Good

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alkolsüz içecekler her zaman ücretsiz olmalıdır.

Yemek saatleri dışında su ve alkolsüz içecekler paralı. Otelin kalitesini düşürüyor.
Stayed 2 nights in Mar 2021
Verified review

10/10 Excellent

Hasan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hersey cok guzeldı, temızlık guzel, hıjyen guzel, en kısa surede tekrar gekecegım
Stayed 1 night in Mar 2021
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A perfect place for relaxing, culture and nature

The hotel is very beautiful, the staff is nice and helpful. They lent us a book about Kütahya from which we found many interesting places to visit during our stay. The surroundings of the hotel is beautiful, it's a good choice for a person that wants tranquility and access to nature, but still easy access to the city. We used the spa services daily. Covid precautions were taken well into account. We had a rented car and the location was perfect for exploring the surrounding areas. I recommend to go see the Aizanoi and the Phrygian Valley. Çok teşekkür ederim!
Stayed 3 nights in Nov 2020
Verified review

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm on a freezing night

The complex, on a cold winter night in November, was warm and inviting. Lockdown was in full swing so all amenities were not up and running, but the hot bath I had in our room was wonderful. They are enormous and hot was copious. Once the road approaching the complex has been repaved it will be even better.
Stayed 1 night in Nov 2020
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reserviert wurde ein Exclusive - Zweibettzimmer, jedoch wurde uns vor Ort mitgeteilt, dass es solch ein Zimmer nicht gibt! Statt einem Upgrade ohne Ähnliches haben wir ein Downgrade auf ein Ferienzimmer erhalten, welches einer Wohnung entspricht und durch viele verschiedene Nutzer benutz wurde. Das Zimmer war dementsprechend in einem sehr schlechten Zustand! Außerdem war das Zimmer trotz 2 Stunden Wartezeit nicht vorbereitet! Es fehlten alle zum Standard eines Hotelzimmers gehörenden Accessoires wie Handseife, Duschgel und Tee/Kaffee. Das Zimmer war unterirdisch und trotz Beschwerde hat sich keiner drum gekümmert. Das Zweite Minuspunkt sind die geöffneten Aktivitäten und der Besuch dieser. Es war aufgrund der Pandemie nur das Außenpool sowie Geschlossene Pool mit Türkischem Bad geöffnet! Diese kann man nur besuchen, wenn man vorher telefonisch einen Termin für 3 Stunden Benutzung bucht! Am ersten Tag konnten wir der Außenpool nicht nutzen, da angeblich keine freien Plätze zur Verfügung standen! Der dritte Minuspunkt ist das Essen! Die Qualität und Auswahl ist selbst in einem Dorf Restaurant / Imbiss besser! Das Service war ebenfalls sehr schlecht und zum Abendessen gab es nur Wasser und zum Frühstück gab es nur Tee! Es fehlten Kaffee und Säfte, was mittlerweile Standard ist. Die Auswahl der Speisen war sehr schwach, es standen nur 2-3 Hauptspeisen zur Verfügung der Rest waren Salate und Süßes, wobei Auswahl und Geschmack ebenfalls sehr ernüchternd waren!
Stayed 2 nights in Sep 2020
Verified review

10/10 Excellent

Burhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

İyi ki var gülümser hatun

Çok güzeldi. Yemeğinden temizliğine karşılanmamıza herşeyiyle mükemmeldi.
Stayed 6 nights in Aug 2020