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Pullman Lombok Merujani Mandalika Beach Resort

5.0 star property

Photo gallery for Pullman Lombok Merujani Mandalika Beach Resort

Restaurant
2 bars/lounges, sports bar, lobby lounge
Exterior
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$156
includes taxes & fees
28 Mar - 29 Mar

Explore the area

View map
LOT BS2 Kawasan Ekonomi Khusus, Mandalika Kelurahan, Kuta, Lombok, 83573
  • Place, Pantai Seger
    ‪6 min walk‬
  • Place, Kuta Beach
    ‪12 min walk‬
  • Place, Mandalika International Street Circuit
    ‪19 min walk‬
  • Airport, Lombok (LOP-Lombok Intl.)
    ‪33 min drive‬

Room options

View all photos for Villa, 1 Bedroom, Private Pool, Garden Area

Villa, 1 Bedroom, Private Pool, Garden Area

Villa, 1 Bedroom, Private Pool, Garden Area

  • Garden view
  • 185 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Garden Area

Deluxe Room, 1 King Bed, Balcony, Garden Area

Deluxe Room, 1 King Bed, Balcony, Garden Area

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Balcony, Garden Area

Pillow-top beds, minibar, in-room safe, laptop workspace

Deluxe Room, 2 Single Beds, Balcony, Garden Area

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed, Balcony

Executive Room, 1 King Bed, Balcony

Executive Room, 1 King Bed, Balcony

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Garden View, Courtyard Area (with Plunge Pool)

Suite, 1 King Bed, Garden View, Courtyard Area (with Plunge Pool)

Suite, 1 King Bed, Garden View, Courtyard Area (with Plunge Pool)

  • Garden view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Balcony, Ocean View

Pillow-top beds, minibar, in-room safe, laptop workspace

Deluxe Room, 2 Single Beds, Balcony, Ocean View

  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Ocean View

Deluxe Room, 1 King Bed, Balcony, Ocean View

Deluxe Room, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Sundeck, Plunge Pool)

Suite, 1 King Bed (Sundeck, Plunge Pool)

Suite, 1 King Bed (Sundeck, Plunge Pool)

  • 230 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Sea View (Beach)

Villa, 2 Bedrooms, Sea View (Beach)

Villa, 2 Bedrooms, Sea View (Beach)

  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Suite, 1 King Bed, Balcony

Deluxe Suite, 1 King Bed, Balcony

Deluxe Suite, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms

Villa, 2 Bedrooms

Villa, 2 Bedrooms

  • Sleeps 6
  • 2 Double Beds

About the area

Kuta

A luxury stay in Kuta awaits you at Pullman Lombok Merujani Mandalika Beach Resort . Within a 30-minute stroll, you'll find Kuta Beach and Pantai Seger. Highlights at this beachfront hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .LALO is the hotel's own sports bar. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site outdoor swimming pool and gym. Other amenities include free Wi-Fi in public areas, a children's swimming pool and massage/treatment rooms. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free valet parking. .Places within a 30-minute walk of this 5-property class Kuta hotel include Serenting and Torok Bare Beach and Seger Beach.

What's nearby

  • Pantai Seger - 6 min walk - 0.6 km
  • Kuta Beach - 12 min walk - 1.0 km
  • Mandalika International Street Circuit - 19 min walk - 1.7 km
  • Serenting and Torok Bare Beach - 4 min drive - 1.7 km
  • Seger Beach - 4 min drive - 1.7 km

Getting around

  • Lombok (LOP-Lombok Intl.) - 27 min drive

Restaurants

  • ‪Aer Resto - ‬1 min walk
  • ‪Ketapang - ‬4 min drive
  • ‪Elamu Lombok - ‬4 min drive
  • ‪Sonya Seafood - ‬3 min drive
  • ‪Seasalt - ‬4 min drive

About this property

Pullman Lombok Merujani Mandalika Beach Resort

Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Pullman Lombok Merujani Mandalika Beach Resort such as an outdoor pool and a children's pool.

There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This luxury hotel also offers a fitness centre and a garden. Free self parking and valet parking are available.

This 5-star Kuta hotel is smoke free.

  • 257 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 2476 sq ft of conference space
  • 230 sq. m of conference space
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Concierge
  • Garden
  • BBQ grill(s)
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
Pullman Lombok Merujani Mandalika Beach Resort offers 257 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Rooms open to balconies. Beds feature pillowtop mattresses. A pillow menu is available. 55-inch Smart televisions come with premium digital channels.

Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Pullman Spa has 1 treatment room. The spa is open daily.

Similar properties

3 outdoor pools, pool loungers
Novotel Lombok Resort and Villas
  • On private beach
  • Pool
  • Spa
  • Kids’ pool
4.2 out of 5, Very good, 320 reviews
The price is AU$119
includes taxes & fees
21 Mar - 22 Mar
Novotel Lombok Resort and Villas

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: IDR 423,500 for adults and IDR 211,750 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Restaurants on site

  • AER
  • LALO
  • LOBBY LOUNGE
  • SGARA

Things to do

  • Archery
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Art supplies
  • Baby toys
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • In-room cot
  • Laundry facilities
  • Musical instrument
  • Outdoor pool
  • Playground
  • Pool gate
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,476 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 17

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pullman Lombok Merujani Mandalika Beach Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 907500.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 423500 for adults and from IDR 211750 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 907500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Pullman Lombok Mandalika Beach Resort
Pullman Lombok Merujani Mandalika Beach Resort
Pullman Lombok Merujani Mandalika Beach Resort Kuta
Pullman Lombok Merujani Mandalika Beach Resort Hotel
Pullman Lombok Mandalika Beach Resort (Opening May 2022)
Pullman Lombok Merujani Mandalika Beach Resort Hotel Kuta
Pullman Lombok Mandalika Beach Resort (Opening August 2022)

Frequently asked questions

What is the cancellation policy at Pullman Lombok Merujani Mandalika Beach Resort ?

Pullman Lombok Merujani Mandalika Beach Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pullman Lombok Merujani Mandalika Beach Resort ?

As of 18 Mar 2026, prices found for a 1-night stay for 2 adults at Pullman Lombok Merujani Mandalika Beach Resort on 28 Mar 2026 start from AU$156, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pullman Lombok Merujani Mandalika Beach Resort ?

Yep, Pullman Lombok Merujani Mandalika Beach Resort has a free self car park and free valet parking.

Are there any beaches close to Pullman Lombok Merujani Mandalika Beach Resort ?

Yep, Pullman Lombok Merujani Mandalika Beach Resort is a short 17-minute walk from Kuta Beach. Fun beach activities include yoga and volleyball.

Is there a spa on site at Pullman Lombok Merujani Mandalika Beach Resort ?

Yep, Pullman Spa is available for guests. You'll enjoy services like beachside massages.

Does Pullman Lombok Merujani Mandalika Beach Resort have a pool?

Pullman Lombok Merujani Mandalika Beach Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 7:00 PM.

What luxury perks are available at Pullman Lombok Merujani Mandalika Beach Resort ?

Pullman Lombok Merujani Mandalika Beach Resort features a full-service spa, an outdoor pool and free beach cabanas. All guestrooms come with pillowtop beds and 24-hour room service.

What makes Pullman Lombok Merujani Mandalika Beach Resort a romantic place to stay?

Free beach cabanas and 24-hour room service, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Pullman Lombok Merujani Mandalika Beach Resort .

Is Pullman Lombok Merujani Mandalika Beach Resort family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as children's books and musical instruments in the guestrooms, it's no surprise that Pullman Lombok Merujani Mandalika Beach Resort is a hit with families.

Does Pullman Lombok Merujani Mandalika Beach Resort serve breakfast?

Yeah, buffet breakfast is on offer daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Pullman Lombok Merujani Mandalika Beach Resort ?

No, Pullman Lombok Merujani Mandalika Beach Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Pullman Lombok Merujani Mandalika Beach Resort ?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Pullman Lombok Merujani Mandalika Beach Resort ?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Pullman Lombok Merujani Mandalika Beach Resort ?

No, pets and service animals are not allowed.

Pullman Lombok Merujani Mandalika Beach Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 46 out of 77 reviews
Rating 8 - Good. 20 out of 77 reviews
Rating 6 - Okay. 4 out of 77 reviews
Rating 4 - Poor. 4 out of 77 reviews
Rating 2 - Terrible. 3 out of 77 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property with top notch facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Donato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not great but dinner in the restaurants was great, staff was amazing, and overall I had a great stay.
Stayed 4 nights in Sep 2025

8/10 Good

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, beautiful view and surroundings. Vey reasonably priced. A great position to get to the various stunning beaches and Kuta.
Stayed 4 nights in Aug 2025

4/10 Poor

davis

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 6 nights in Aug 2025

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are excellent. The food is very good. The hotel itself is 5 Star and away from Kuta which is big plus because Kuta Is dirty and disappointing. This is a lovely setting for a hotel to escape all that.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mehvash

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

TINA

Stayed 4 nights in Jun 2025

10/10 Excellent

Trudi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay! Amazing staff. Stunning location on beach. Great food.
Stayed 4 nights in Apr 2025

4/10 Poor

James

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This review was hard to write. I’ve waited a week to reflect on what to say. The staff at this resort are incredible. They go out of their way to make you happy and do anything possible to make your stay comfortable. However there is a major water issue throughout this resort. Cons: Although we booked through Expedia this was a more expensive hotel for Indonesia. It is listed as a 5 star. It is not. You can see the leaks in the hallways, ceilings, and smell the mold. They are working on the issues but it is huge. If you walk through the building you will see ceiling missing in places. We were here 5 days and day 3 a water leak started in our ceiling in our bathroom. The mold is in the shower and behind the sink. I did speak to the manager and he was gracious. Offered to change rooms but what was the point. It’s through out the building. He sent us beautiful desserts. This was honestly out of his control. The owner needs to sink money into this. Pros: Staff is amazing. Beautiful pool. The view from the lobby is spectacular. There is a free shuttle multiple times a day to take you into town. Staff is more than happy to do this. You are able to rent scooters or cars directly at hotel. The women there is so helpful and has great suggestions. The breakfast had many options. A huge buffet. I wanted to be able to recommend this hotel because if the staff but simply can not. Do not stay here until the fix their water issues. You will regret it. It is not worth the money

8/10 Good

KERRY

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place, nice staff - shame the beach had so much plastic and litter.
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A 5 Star Experience

We practically had the place to ourselves. The service was impeccable, they gave us a generous upgrade and they were extremely helpful in every way. You do need transportation to beach access.
Stayed 5 nights in Mar 2025

10/10 Excellent

Anastasia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at the Pullman. The room, service, beach, pool, bar and restaurants were fantastic, and looked like something out of a postcard. The staff were friendly and helpful. It was great that we could get a moped directly from the hotel to explore the area. We stayed for 2 weeks and wish we could have stayed longer, everything was fantastic.
Stayed 15 nights in May 2024

10/10 Excellent

emi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly staff with new and clean facility. we rented a motorbike to go about.

6/10 Okay

Caroline

Liked: Cleanliness, staff & service, room comfort

Lovely view

On arrival we were shown to our room which was clean and comfortable but a little tired in places. There had obviously been some water damage. The staff member forgot to show us where the tea/coffee facilities in the room were located so that was a bit inconvenient. Turns out to be in another room. When do you look in other rooms? The restaurants were good, if a bit warm for us, and the buffets were excellent. We had a small problem booking the transfer to the airport (I asked 3 times) but it wasn’t booked. Fortunately it’s not far (25mins) from the airport but that could have been a problem. The beach is lovely and the sea is shallow for a long distance so great for kids. Be aware that this is close to Mandalika racing circuit so there is a lot of engine noise when there is an event.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alexia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very nice stay. Friendly staff and beautiful rooms
Stayed 6 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Barbara

Liked: Cleanliness
Lovely
Stayed 4 nights in Aug 2024

6/10 Okay

Veronica

Travelled with group
Liked: Room comfort

Pullman Lombok- not great

The hotel is huge and impressive as you arrive. But the maintenance and servise is poor. Toilets were leaking, bedsheets smelled sour,like not dried properly,toiltetries and tissue paper , not topped up upon check in and needed to be reminded. Location to Kuta village is very far as hotel is isolated from any food or amenities. The shuttle bus only starts late morning and few and far timing, so not convenient to go to the village or other beaches. I would not recommend this hotel. The race track is just next door and very noisy when the motorists are tracking.
Stayed 2 nights in Aug 2024

10/10 Excellent

B

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent modern hotel with a great shuttle to and from Town. Good staff and service.
Stayed 4 nights in Mar 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel I have ever stayed in!

Terrible service and service recovery by management. Place is also badly maintained. It is supposed to be 2 years old and already pool tiles are pooping out! Ground staff try their best as they can but there is seriously something wrong with their leadership and management. Location is also away from everything and facilities are so lacking. The gym is tucked in the front of the hotel, was small, hot and stuffy. I will never stay in this hotel ever again. Why would i when there are so many other hotels way better than this in terms of state of the hotel, facilities and service ! Even 2 star hotels provide better service and care than Pullman.
Stayed 3 nights in Mar 2024

8/10 Good

Leroy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Feb 2024

10/10 Excellent

Gustavo, Chula Vista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

ALEJANDRO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem near Kuta Beach

Clean, spacious rooms, very helpful staff, large pool and an easy 40 minute walk to downtown Kuta. We had a lovely stay here with our 8 month old daughter.
Stayed 4 nights in Nov 2023