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Cathayana Hotel

3.5 star property

Photo gallery for Cathayana Hotel

Reception
Lobby sitting area
Front of property
Minibar, in-room safe, desk, iron/ironing board
Flat-screen TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View map
A41/3, Lorong Tun Ismail 5, Kuantan, Pahang, 25000
  • Place, Masjid Negeri
    ‪5 min walk‬
  • Place, East Coast Mall
    ‪9 min walk‬
  • Place, Kuantan City Mall
    ‪9 min walk‬
  • Airport, Kuantan (KUA-Sultan Haji Ahmad Shah)
    ‪23 min drive‬

Room options

View all photos for Superior Twin Room

Minibar, in-room safe, desk, iron/ironing board

Superior Twin Room

  • City view
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Triple Room

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior King Room

Minibar, in-room safe, desk, iron/ironing board

Superior King Room

  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Kuantan

Cathayana Hotel puts you in the heart of Kuantan, within just a 10-minute stroll of Masjid Negeri and Darul Makmur Stadium. Highlights at this hotel include a restaurant and in-room free WiFi. .This hotel has free WiFi in public areas, a 24-hour front desk and free newspapers in the lobby. Plus you'll find luggage storage, a front desk safe and a lift. There's also the convenience of free self parking. .Sights within a 10-minute walk of this 3.5-property class Kuantan hotel include Museum of Contemporary Art and Heroes Museum.

What's nearby

  • Masjid Negeri - 5 min walk - 0.5 km
  • Heroes Museum - 9 min walk - 0.8 km
  • East Coast Mall - 9 min walk - 0.8 km
  • Darul Makmur Stadium - 9 min walk - 0.8 km
  • Kuantan City Mall - 9 min walk - 0.8 km

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 21 min drive

Restaurants

  • ‪Restoran Taj - ‬3 min walk
  • ‪Restoran Patani 2 - ‬3 min walk
  • ‪Batu Pahat Kopitiam - ‬3 min walk
  • ‪Restaurant E&E - ‬4 min walk
  • ‪Restaurant Rahath - ‬6 min walk

About this property

Cathayana Hotel

There's a restaurant on site. WiFi is free in public spaces. Cathayana Hotel also features complimentary newspapers in the lobby, a front desk safe, and a lift. Self parking is free.
  • 1 building
  • 110 guestrooms or units
  • 9 levels
  • Built in 2015
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • Dining venue
Cathayana Hotel offers 110 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and bidets. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hairdryers can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

More

  • 1 building
  • 9 floors
  • Built in 2015

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cathayana Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 50.00 per accommodation, per stay
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Cathayana Hotel Kuantan
Cathayana Hotel
Cathayana Kuantan
Cathayana
Cathayana Hotel Hotel
Cathayana Hotel Kuantan
Cathayana Hotel Hotel Kuantan

Frequently asked questions

What is the cancellation policy at Cathayana Hotel?

Cathayana Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Cathayana Hotel?

Yep, Cathayana Hotel has a free self car park.

Are there any beaches close to Cathayana Hotel?

The closest beach to Cathayana Hotel is Teluk Cempedak Beach (5.2 km).

Does Cathayana Hotel serve breakfast?

You bet, breakfast is offered daily.

Is there a free airport shuttle available at Cathayana Hotel?

No, Cathayana Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Cathayana Hotel?

Yep, you can grab a meal at Cathayana Hotel's onsite restaurant.

What time are check-in & check-out at Cathayana Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Cathayana Hotel?

No, pets and service animals are not allowed.

Cathayana Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 122 out of 485 reviews
Rating 8 - Good. 273 out of 485 reviews
Rating 6 - Okay. 74 out of 485 reviews
Rating 4 - Poor. 14 out of 485 reviews
Rating 2 - Terrible. 2 out of 485 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Ratna Dewi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very near to mydin and eateries
Stayed 2 nights in Oct 2022
Verified

8/10 Good

Siew Kim G

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, spacious and surrounded by lots of retail shops
Stayed 1 night in May 2023
Verified

10/10 Excellent

Maw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is big and spacious. Very good. Value for money.
Stayed 1 night in Aug 2022
Verified

8/10 Good

nurain

Liked: Cleanliness, staff & service, property conditions & facilities
The food requires upgrade.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Late check in around 2 am, hotel management considerate to give late check put at 1.30 pm. Big room, big space for the kids to play and for prayer. Will come again
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ramp to carpark was too steep. As for breakfast spread, was only a few choices to choose from.
Stayed 1 night in Dec 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Comfortable and near shopping complex
Stayed 1 night in Dec 2021
Verified

8/10 Good

KHAIRUL BARIAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good except the water heater. Good choice of breakfast..Excellent location in the heart of Kuantan town with parking space.
Stayed 1 night in Nov 2021
Verified

8/10 Good

Arizan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious family room

Large, spacious and clean. We love and enjoy the stay. Will definitely stay there again
Stayed 1 night in Oct 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Sep 2020
Verified

8/10 Good

V

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and spacious. But breakfast too little choice
Stayed 1 night in Jul 2020
Verified

6/10 Okay

KOK LEONG

Disliked: Cleanliness
The floor lot of dust and bed can see the hair around.
Stayed 1 night in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For me all is ok. No complaint.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Wan Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

family vacay

its a nice hotel. the price is cheap (less than rm200/night). no free breakfast is fine becoz its located near to (walking distance) mamak restaurant. mydin is also nearby. the room is spacious, we love it! but i'm not sure why they placed the fridge inside the toilet (its a bit awkward for us). kettle is clean! room is fine, except that there is a lot of hair under the bed when we checked in (we had to moved the bed bcoz my kids toy rolled under). we had a nice stay at the hotel. and wil definitely come again. 😁
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Iskandar

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel located at the heart of the town, walking distance to kuantan UTC, mydin Clean facility Front deck staff are really nice and helpful Especially me Zul, helping me refund my payment as I’m being charged two times The only thing that can be improved will be the carpark spaces All the best to this hotel Will definitely recommend them to others
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Jane

Disliked: Cleanliness
Not so clean.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategic location. Definitely will stay here again
Stayed 1 night in Aug 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
I like the location of property . Counter service for check-in is ok . I'm was check-in for 2 night but the second day the reception call ask to check-out and tell me I booking for 1 night only. Cleanliness for room is good but the housekeeping not do the job, not make up the room. Aircond is not functioning well, i'm was complain and send the people to check but not to do anything
Stayed 2 nights in Nov 2019
Verified

6/10 Okay

Iqa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bilik yang luas dan bersih, patut tambah kan menu pada sarapan pagi..
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
No swimming pool
Stayed 1 night in Oct 2019
Verified

4/10 Poor

TEDDY

Disliked: Cleanliness, property conditions & facilities
The ram to parking lot is very steep and narrow. Water leak everywhere inside wash room and cafe cleanliness was very bad because I can see lizard dung on bread toster.
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Parking is secure
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

Azivy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great customer service!

The best thing about this hotel is the staff. I forgetfully left my phone in the room after checking out; 1 hour later when I showed up, the receptionist just handed me my phone. Thank you to the honest and great staff! The room was big and clean, amenities were great , and the breakfast buffet was good.
Stayed 1 night in Aug 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
4/5 is a rating that is too much for this hotel (bunch of lazy reviewers or possible never experienced good boutique hotel ever). In my opinion, the bèst could be 2 or 3. The towels werent clean, the beds werent comfortable, and to my biggest disappointment, the room was warm despite leaving the aircond temperature at the lowest and at full fan speed. A quick checked revealed the split unit had it filter panel clogged. Breakfast was tasty, but variety was poor. So is this place a value for money? Top up another RM20 and you will definitely get better value. Far better than what i experienced during my stay. I am just being honest so that the hotel management will not take lazy reviews for granted, and continue to live in the bubble that what they serve is a "value meal". Please improve.
Stayed 1 night in Aug 2019