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Balai Serama Guesthouse

3.0 star property
Beach hotel with free breakfast and free local area shuttle

Photo gallery for Balai Serama Guesthouse

Surrounded by lush greenery, this serene water feature offers a peaceful retreat.
A cozy retreat with a single bed, two bedside tables, and a warm ambiance.
Stroll through lush gardens to the entrance of this charming building.
Situated on a raised area overlooking a calm body of water, this traditional building blends seamlessly into its lush surroundings.
Enjoy a serene riverside retreat under a shaded pergola amidst lush vegetation.

Popular amenities

  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included
The current price is AU$113
includes taxes & fees
29 Aug - 30 Aug

Explore the area

Map
Kampung Padang, Taman Negara, Kuala Tembeling, 27000
  • Kuala Lipis District Forest Office
  • Taman Negara Tourist Information Center
    ‪7 min drive‬
  • Taman Negara National Park
    ‪7 min drive‬

Room options

View all photos for Deluxe Room 2 Beds

1 bedroom, down duvets, desk, free cots/infant beds

Deluxe Room 2 Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Down duvet
Separate bedroom
Private bathroom
Coffee/tea maker
Free bottled water
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Double Room

1 bedroom, down duvets, desk, free cots/infant beds

Deluxe Double Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Down duvet
Separate bedroom
Private bathroom
Coffee/tea maker
Free bottled water
  • Sleeps 2
  • 1 Double Bed

About the area

Kuala Tahan

At Balai Serama Guesthouse, you'll be 4.6 km (2.9 mi) from Taman Negara Tourist Information Center. Highlights at this beach hotel include free buffet breakfast, a restaurant and free self-parking. .The restaurant, Balai Serama Guesthouse, serves Malaysian cuisine and is open for breakfast and dinner. Added amenities include free Wi-Fi in public areas and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of a free area shuttle. .With a stay at this 3-property class Kuala Tembeling hotel, you'll be 4.7 km (2.9 mi) from Taman Negara National Park.

What's nearby

  • Taman Negara Tourist Information Center - 7 min drive - 5.3 km
  • Taman Negara National Park - 7 min drive - 5.3 km

Restaurants

  • ‪Ann Restaurant - ‬6 min drive
  • ‪Restaurant Family - ‬7 min drive
  • ‪Wan's Floating Restaurant - ‬7 min drive
  • ‪Seri Mutiara - ‬7 min drive
  • ‪Mawar Floating Restaurant - ‬6 min drive

About this property

Balai Serama Guesthouse

Beach hotel with free breakfast and free local area shuttle
There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. A free area shuttle within 4 kilometres is available. A terrace, tour/ticket assistance, and a garden are also featured at Balai Serama Guesthouse. Free self parking is available.

This 3-star Kuala Tembeling hotel is smoke free.

  • 9 guestrooms or units
  • Buffet breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Dining venue
Balai Serama Guesthouse offers 9 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Beds feature down duvets. This Kuala Tembeling hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include a shower and complimentary toiletries. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.

Languages

Dutch, English, Malay

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  • 24/7 front desk
The price is AU$102
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 4 kilometres
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee

Restaurants on site

  • Balai Serama Guesthouse

Family friendly

  • Free area shuttle
  • Free cot

Conveniences

  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • On the riverwalk
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at Balai Serama Guesthouse

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Hosted evening meal: MYR 0

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Balai Serama Guesthouse Hotel Kuala Tahan
Balai Serama Guesthouse Hotel
Balai Serama Guesthouse Kuala Tahan
Balai Serama Guesthouse Hotel
Balai Serama Guesthouse Kuala Tembeling
Balai Serama Guesthouse Hotel Kuala Tembeling

Frequently asked questions

What is the cancellation policy at Balai Serama Guesthouse?

Balai Serama Guesthouse offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Balai Serama Guesthouse?

As of 29 July 2025, prices found for a 1-night stay for 2 adults at Balai Serama Guesthouse on 29 Aug 2025 start from AU$113.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Balai Serama Guesthouse?

Yep, Balai Serama Guesthouse has a free self car park.

Is Balai Serama Guesthouse family-friendly?

You bet! With amenities such as a free local area shuttle, as well as free infant beds in the guestrooms, it's no surprise that Balai Serama Guesthouse is a hit with families.

Does Balai Serama Guesthouse serve breakfast?

You bet, complimentary buffet brekkie is served daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Balai Serama Guesthouse?

No, Balai Serama Guesthouse does not offer an airport shuttle service.

Is there a bar or restaurant at Balai Serama Guesthouse?

Yep, you can grab a meal at Balai Serama Guesthouse's onsite restaurant that serves Malaysian cuisine.

What time are check-in & check-out at Balai Serama Guesthouse?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Balai Serama Guesthouse?

No, pets and service animals are not allowed.

Balai Serama Guesthouse Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 17 out of 31 reviews
Rating 8 - Good. 11 out of 31 reviews
Rating 6 - Okay. 2 out of 31 reviews
Rating 4 - Poor. 0 out of 31 reviews
Rating 2 - Terrible. 1 out of 31 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Rosemary, edinburgh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely people who run this place and great location right on the river
Stayed 1 night in Jan 2025

2/10 Terrible

rafal

Stayed 1 night in Aug 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location close to the river. Room is comfortable for the price. Shuttle service to main Taman Negara attractions point is helpful.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great home cooked food and so tranquil. Absolutely lovely
Stayed 2 nights in May 2019

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pearl in the jungle

Great food Very nice people Very clean Super relaxing
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay when visiting Taman Negara

Great place to stay if you want to visit Taman Negara. The owner is very helpful and has a bunch of good ideas for trips for good prices. Great service. The location itself is very nice. Great rooms, great food as well. No wifi available, but who cares. Beds are a bit to hard for our taste. Apart from that, could not be better.
Stayed 2 nights in Feb 2019

8/10 Good

Milena

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location on the river next to the jungle

We had a lovely 2 nightstay in this welcoming guesthouse. It is an idyllic location on the river and close to the National Park for jungle walks and river trips. Excellent home cooked evening meal and a more than adequate breakfast.
Stayed 2 nights in Feb 2018

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heerlijk verblijf

Het was een erg leuk en mooi verblijf. Marja en haar man zijn echt schatten van mensen. Ze doen alles voor je. Je kan er leuke excursies boeken. Vooral de trip die de hele dag duurt is echt de moeite waard. Moet je doen. Met de boot naar de waterval is ook zeer de moeite waard. En dan weer thuiskomen en de schitterende tuin en terras uitkijkend over de rivier. En dan aanschuiven aan het buffet. Heerlijk eten. De sfeer die er hangt is aangenaam.
Stayed 3 nights in Dec 2024

8/10 Good

Mikael

Stayed 2 nights in Apr 2024

8/10 Good

Dominik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne, familiäre Unterkunft am Nationalpark!
Stayed 2 nights in Feb 2024

10/10 Excellent

Luuk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming hosts, rooms were very clean, food was good and the location was beautiful
Stayed 2 nights in Feb 2024

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice guesthome at the water, clean rooms, organized a nice Tour from the hotel to the jungle. Breakfast and diner are ok. Friendly. Beds too hard for our liking. No WiFi allthough displayed that there is. Overall a good stay
Stayed 2 nights in Sep 2023

8/10 Good

Guus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima accommodatie in een prachtige omgeving.
Stayed 3 nights in Sep 2022

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zeer gastvrij ontvangen. Kamers zijn schoon en goed verzorgd. Het ontbijt en avond eten was lekker en goed verzorgd.
Stayed 2 nights in Mar 2020

8/10 Good

Cor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

heerlijke uitvalsbasis

een fijne uitvalsbasis om de schitterende jungle te ontdekken. De verzorging is prima en ze zijn je graag van dienst met alles. Het avondeten is inclusief en smaakt prima. Doe vooral de boottocht op de rivier: 8,5 km varen de jungle in. Marja regelt het graag voor je
Stayed 2 nights in Mar 2020

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon accueil, très bonne guesthouse, bon repas

Stayed 2 nights in Feb 2020

8/10 Good

Goncalo

Liked: Cleanliness, property conditions & facilities, room comfort
Estadia positiva num local fantástico! Bem limpo, muito agradável e com boas refeições. Os transfers para Taman Negara foram fundamentais! Como pontos menores houve o facto de não haver internet durante a estadia. A simpatia da gerente também é um ponto a melhorar.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

Jeannine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

convivialité et gentillesse

Séjour plus que parfait et les repas excellents je le recommande
Stayed 3 nights in Sep 2019