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Victoria Home Platinum Suites

3.0 star property
Family-friendly hotel with fitness centre and sauna

Photo gallery for Victoria Home Platinum Suites

Outdoor pool
Superior Suite, 2 Bedrooms, City View | Living room
Property entrance
Restaurant
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking available
  • Kitchen
  • Air conditioning

Explore the area

View map
Platinum Suites, 1020 Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Place, Petronas Twin Towers
    ‪10 min walk‬
  • Place, Suria KLCC Shopping Centre
    ‪12 min walk‬
  • Place, KLCC Park
    ‪14 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪51 min drive‬

Room options

View all photos for Executive Suite, 2 Bedrooms

1 bedroom, desk, blackout curtains, iron/ironing board

Executive Suite, 2 Bedrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
LCD TV
Washing machine
  • 100 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Suite, 2 Bedrooms, City View

1 bedroom, desk, blackout curtains, iron/ironing board

Deluxe Suite, 2 Bedrooms, City View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
LCD TV
Washing machine
  • 100 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
LCD TV
Washing machine
  • 80 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Futon

View all photos for Superior Suite, 2 Bedrooms, City View

1 bedroom, desk, blackout curtains, iron/ironing board

Superior Suite, 2 Bedrooms, City View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
LCD TV
Washing machine
  • 100 sq m
  • 2 bedrooms
  • City view
  • Sleeps 8
  • 1 King Bed, 2 Twin Beds and 4 Twin Futons

View all photos for Premium Suite, 2 Bedrooms

1 bedroom, desk, blackout curtains, iron/ironing board

Premium Suite, 2 Bedrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
LCD TV
Washing machine
  • 100 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 Queen Bed, 1 King Bed and 2 Twin Futons

View all photos for Deluxe Room, 1 Bedroom

View from room

Deluxe Room, 1 Bedroom

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
LCD TV
Washing machine
  • 80 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Kuala Lumpur

A family-friendly stay in the heart of Kuala Lumpur awaits you at Victoria Home Platinum Suites. Within a 20-minute stroll, you'll find popular places like Petronas Twin Towers and KLCC Park. Highlights at this hotel include a restaurant, an outdoor swimming pool and in-room kitchens. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, sauna and kids' swimming pool as well as access to a playground. Additionally, you'll find a coffee shop/cafe, a games room and tour/ticket assistance. There's also the convenience of self parking. .Attractions within a 20-minute walk of this 3-property class Golden Triangle hotel include Suria KLCC Shopping Centre and Kuala Lumpur Tower.

What's nearby

  • Petronas Twin Towers - 10 min walk - 0.9 km
  • Kuala Lumpur Tower - 10 min walk - 0.9 km
  • Suria KLCC Shopping Centre - 12 min walk - 1.0 km
  • KLCC Park - 14 min walk - 1.2 km
  • Pavilion Kuala Lumpur - 2 min drive - 1.9 km

Getting around

  • Bukit Nanas Station - 4 min walk
  • Kuala Lumpur Sultan Ismail Station - 16 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 34 min drive

Restaurants

  • ‪Cafe: In House - ‬3 min walk
  • ‪R Club Lounge - ‬2 min walk
  • ‪Club De Macau - ‬3 min walk
  • ‪Evolution - ‬2 min walk
  • ‪Mixing Room - ‬3 min walk

About this property

Victoria Home Platinum Suites

Family-friendly hotel with fitness centre and sauna
Victoria Home Platinum Suites offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

An arcade/games room, tour/ticket assistance, and a lift are also featured at the family-friendly Victoria Home Platinum Suites. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Kuala Lumpur hotel is smoke free.

  • 28 guestrooms or units
  • Built in 2016
  • Tour and ticket information
  • Games room or arcade
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Victoria Home Platinum Suites offers 28 air-conditioned accommodations with a hairdryer and an iron/ironing board. Rooms open to balconies or patios. This accommodation offers separate sitting areas and includes desks. Accommodation at this 3-star hotel has kitchens with fridges, microwaves and separate dining areas. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. LCD televisions come with cable channels.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Secured, covered parking on site (MYR 20 per day)
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Playground
  • Separate in-room dining area

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Separate sitting area
  • Washing machine

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at Victoria Home Platinum Suites

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 300.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: MYR 20 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Victoria Home Platinum Suites Apartment Kuala Lumpur
Victoria Home Platinum Suites Apartment
Victoria Home Platinum Suites Kuala Lumpur
Victoria Platinum Suites Kual
Victoria Home Platinum Suites Hotel
Victoria Home Platinum Suites Kuala Lumpur
Victoria Home Platinum Suites Hotel Kuala Lumpur

Frequently asked questions

Is parking available at Victoria Home Platinum Suites?

Yep, Victoria Home Platinum Suites has a secured covered self car park with in/out privileges for MYR 20 per day. Onsite parking is limited.

Does Victoria Home Platinum Suites have a pool?

Victoria Home Platinum Suites has an outdoor pool and a kids' pool.

What makes Victoria Home Platinum Suites a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Victoria Home Platinum Suites.

Is Victoria Home Platinum Suites family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Victoria Home Platinum Suites is a hit with families.

Is there a free airport shuttle available at Victoria Home Platinum Suites?

No, Victoria Home Platinum Suites does not offer an airport shuttle service.

Is there a bar or restaurant at Victoria Home Platinum Suites?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Victoria Home Platinum Suites?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Victoria Home Platinum Suites?

No, pets and service animals are not allowed.

Reviews

Victoria Home Platinum Suites Reviews

7.4

Good

8.2/10

Cleanliness

6.4/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities
Rating 10 - Excellent. 11 out of 31 reviews
Rating 8 - Good. 8 out of 31 reviews
Rating 6 - Okay. 5 out of 31 reviews
Rating 4 - Poor. 4 out of 31 reviews
Rating 2 - Terrible. 3 out of 31 reviews

Reviews

8/10 Good

Bruce

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

great pool; lacked some of the essentials

Pool and view was beautiful but often crowded and no towels. Out room was owner shared unit rather than nicer hotel, so it lacked hangars, nice shampoo, etc. Still would recommend.
Stayed 2 nights in Jan 2020

8/10 Good

Mustafa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Service can be better

the check in could be improved as despite confirming our arrival time, we had to wait for about 15 minutes for the staff to meet us up and issue d keys. Upon reaching d room, d WIFI password has been changed but d guide in d room was not updated. We tried many failed attempts to connect until I WA them for d correct password. But d room, d infinity pool and gym are fantastic. So overall it’s a good place.
Stayed 1 night in Dec 2019

4/10 Poor

Low Lee Hiok

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Bad room facilities

The worst part of the stay was the parking. The access cards could not work and we were trapped. The security would notvhelp because it was a private booking. Cannot come to this place again. Also the room was badly maintained, TV not working. Shower door handle broken, electrical sockets spoilt, etc. Cannot recommend anybody to stay here.
Stayed 2 nights in Dec 2019

8/10 Good

PIYA

Stayed 1 night in Nov 2019

10/10 Excellent

Khairil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Nilesh, Nadi, Fiji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Malaysia stay

Excellent location and awesome service. Very easy check in and checkout process
Stayed 3 nights in Sep 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Beautiful looking but so many problems. Some outlets didn't work, sensor to sliding door to small bedroom wasnt working and trapped my kids inside,water kettle didn't work... without wi-fi communication very hard. As there is no property manager on site no one to help.
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Stayed 4 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all cost

This place was simply disgusting - walls were dirty - the paint was peeling off - the room smelled like a tobacco factory. We asked for another room that we have got. It was also dirty and it also smelled bad. (Although it was less bad than the first one) We paid five star prices and we got a 2-star accommodation - I’ll never ever stay at this place again (I’m in KL every week). The most frustrating part is that this is a brand new building and repainting a couple of walls would take no time ... terrible and disappointing
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Stay was pleasant, located very near the Petronas Towers with the rooftop/pool deck offering a gorgeous view of the skyline especially at night.
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Huge apartment with nice view

It is a little confusing in the beginning of how to check in 24hrs in advance- they communicate through Whatsapp- once figured that part out everything gets easier. Staffs are nice, if anything is out I can send them a message on Whatsapp and they will bring it down. The apartment has great view of the city, huge (lots of space), the infinity pool on the top level is amazing- can see the Petronas Twin Towers.
Stayed 4 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Nice clean classy good location

Everything was great. Nice, clean, spacious, great location. Only thing was staff were abit hard to contact. Fire alarm went off (false alarm) and we had to call three times before someone answered. Besides that it was a great experience
Stayed 4 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing pool, very good value

Very modern apartment in a ver nice building. Price with Victoria homes is very Good, other apartments in the same building more expensive. The pool is amazing. We only received one key but we asked for another one and we got it straight away. Easy check in process. I would definitely go back to this place if staying in KL again.
Stayed 4 nights in Apr 2018

10/10 Excellent

SUNGJIN

Business traveller
Liked: Cleanliness, room comfort
깨끗하고 좋아요
Stayed 6 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hôtel. Extrêmement bien situé. Au cœur de KL avec piscine vue sur les Petronas. Je recommande les yeux fermés ! Meilleur hôtel de KL
Stayed 7 nights in Aug 2019

10/10 Excellent

nawaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ممتاااز و الموقع جميلل
Stayed 10 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2019

6/10 Okay

SIO IENG

Travelled with family
Stayed 4 nights in Nov 2019

6/10 Okay

Faruk

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

그럭저럭

체크인을 하기 위해서 위챗 또는 왓츠앱을 깔아서 계정 등록을 해야함. 그리고 체크인을 도와준 직원이 매우 불친절했음. 컨시어지를 위해 일인당 10링깃이 요구됨(레지던스)
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
家族一緒に泊まれる部屋を探して本レジデンスを予約。夜19時に到着し、受付に行くと携帯を貸せと言われ、勝手に電話を登録。するとしばらく経って仲介業者から始まって入居の手続きメールが入る。メールボックスに鍵が入っているとの事でメールボックスの暗証番号が送られてくる。メールボックスの場所を探していろんな人が右往左往。ようやく見つけ開けると鍵がない。受付に行くと、俺は知らん、中間業者に連絡しろとの事。近くにいた人とエレベーターに同乗させてもらい部屋に行くと中から大勢の人が騒ぐ声。仲介業者に連絡すると彼らが間違いなので交渉してくれとありえない回答。あまりの対応にクレームつけると言うと、今から行きますとの事。この時点で1時間、仲介業者が来るまで1時間、その後仲介業者が他の部屋を用意するまで2時間。結局部屋に入れたのは夜中12時。次の日は朝から三人が部屋に来て、早く出てくれや中には鍵を持って勝手に入って来たり。最悪でした。
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

10/10 Excellent

seonhee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
투어 다니기에 접근성 너무 좋구요. 방 2개, 화장실 2개 시설 깨끗하고 에어컨 빵빵했구요ㅋ 두 가족 총 6명이서 이용하기에 편하고 좋았어요. 다만 샴푸와 바디샤워는 있는데 향이 너무 안 좋으니 세면용품은 챙기시길 추천합니다. 그리고 루프탑 수영장 야경은 정말 너~무 좋아요. 꼭 이용하시길 추천해요~
Stayed 2 nights in Apr 2019