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Palette Near SOGO KL Formerly Campbell Hotel

Property class: 2.5

Photo gallery for Palette Near SOGO KL Formerly Campbell Hotel

A hotel entrance with a red and white facade, a crown emblem, and the name 'The Grand Campbell Hotel Kuala Lumpur.'
Exterior
Room
A reception area with a wooden counter, a reception desk, and a blue sofa.
A bathroom with a toilet, a sink, and a mirror.

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Room service
  • Housekeeping

Explore the area

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Suite 401, Level 4, Campbell Complex, 98, Jalan Da, Kuala Lumpur, Federal Territory of Kuala Lumpur, 50100
  • Place, SOGO
    ‪2 min walk‬
  • Place, Maju Junction Mall
    ‪3 min walk‬
  • Place, Merdeka Square
    ‪12 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪60 min drive‬

Room options

View all photos for Deluxe Twin Room

Room

Deluxe Twin Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Room

Deluxe Double Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room

A hotel room with a bed, bedside tables, a coffee maker, and a telephone.

Premium Double Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Room

Executive Suite

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

A hotel room with a bed, a desk, a chair, a television, and a fireplace.

Superior Double Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Room

Superior Twin Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Kuala Lumpur

Palette Near SOGO KL Formerly Campbell Hotel puts you in the heart of Kuala Lumpur, connected to a shopping centre and within just a 10-minute stroll of SOGO and Masjid India. Highlights at this hotel include free in-room WiFi. .This hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Plus you'll find express check-in, a corner/local shop and multilingual staff. There's also the convenience of free self parking. .Attractions within a 30-minute walk of this Golden Triangle hotel include Petronas Twin Towers and KLCC Park.

What's nearby

  • SOGO - 2 min walk - 0.2 km
  • Maju Junction Mall - 3 min walk - 0.3 km
  • Kuala Lumpur Forest Eco Park - 7 min walk - 0.6 km
  • Merdeka Square - 12 min walk - 1.0 km
  • Petaling Street Market - 17 min walk - 1.5 km

Getting around

  • Bandaraya Station - 5 min walk
  • Kuala Lumpur Bank NeStation KTM Komuter Station - 8 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 33 min drive

Restaurants

  • ‪KFC - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Little Rara Thai Boat Noodle - ‬2 min walk
  • ‪Restoran Ah Chuan - ‬2 min walk
  • ‪Restaurant Three One Two - ‬3 min walk

About this property

Palette Near SOGO KL Formerly Campbell Hotel

Palette Near SOGO KL Formerly Campbell Hotel offers its guests multilingual staff, gift shops/newsstands, and a corner/local shop. A computer station is on site and WiFi is free in public spaces. Palette Near SOGO KL Formerly Campbell Hotel also features express check-in, room service (during limited hours), and a hair salon. Self parking is free.

Smoking is allowed in designated areas at this Kuala Lumpur hotel.

  • 153 guestrooms or units
  • Built in 2014
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
Palette Near SOGO KL Formerly Campbell Hotel offers 153 air-conditioned accommodations with a safe and complimentary bottles of water. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a ceiling fan. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Accessibility

  • Lift
  • Tile flooring in public areas
  • Tile flooring in room

More

  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out fee: MYR 100.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MYR 100.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Grand Campbell Hotel Kuala Lumpur
Grand Campbell Hotel
Grand Campbell Kuala Lumpur
Grand Campbell
The Grand Campbell Hotel Hotel
The Grand Campbell Hotel Kuala Lumpur
The Grand Campbell Hotel Hotel Kuala Lumpur

Frequently asked questions

What is the cancellation policy at Palette Near SOGO KL Formerly Campbell Hotel?

Palette Near SOGO KL Formerly Campbell Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Palette Near SOGO KL Formerly Campbell Hotel?

Yep, Palette Near SOGO KL Formerly Campbell Hotel has a free self car park.

Is there a free airport shuttle available at Palette Near SOGO KL Formerly Campbell Hotel?

No, Palette Near SOGO KL Formerly Campbell Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Palette Near SOGO KL Formerly Campbell Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Palette Near SOGO KL Formerly Campbell Hotel?

No, pets are not allowed.

Palette Near SOGO KL Formerly Campbell Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 43 out of 225 reviews
Rating 8 - Good. 94 out of 225 reviews
Rating 6 - Okay. 56 out of 225 reviews
Rating 4 - Poor. 14 out of 225 reviews
Rating 2 - Terrible. 18 out of 225 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
The place is not as shown in expedia. Very close to road. Felt very difficult to sleep due to vehicle noise even in midnight
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The hotel was good for the price I paid. The room was very large and clean. We were lucky enough to have a partial view of the Petronas Towers which I was happy about. However, the room did have some moderate wear and tear. The walls really needed to be painted and the bathroom had a leaky roof which the hotel did address. Despite this I was was still a good stay.
Stayed 5 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very reasonable price and good services. Insya Allah will come again for the next trips if available.tq so much.
Stayed 1 night in Jan 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

信用できず態度も悪い

チェックインして部屋に入ったら、別の人の荷物が置いてあった。同じ部屋に別のゲストを通したのです。ホテル側の言い分は何度も変わったので信用できないです。フロントの男性の対応は非常に悪く、見下した態度で、謝罪もなくホテル側になんの落ち度もないと言い張りました。 部屋がどうかという以前に、スタッフの態度、対応が非常に悪く、言い分が何度も変わるので信用もないです。
Stayed 9 nights in Nov 2019
Verified review

6/10 Okay

Fustrated because i did not get queen bed room as per request
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to shopping areas and transportation, easy to food outlets, breakfast need to be improved.
Stayed 2 nights in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 1 night in Sep 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good

good service and strategic location to shopping in that area.. just walking distance
Stayed 1 night in Sep 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel near to town

Easy to excess the public transportation, mall, visiting place and etc as it is located at the center of town.
Stayed 1 night in Aug 2018
Verified review

6/10 Okay

Liked: Property conditions & facilities, room comfort
in addition to the original payment, they asked extra RM10 for travel tax during check-in. this should have been noticed during booking. Also to go to your room, you'll need to pass a long corridor in a shopping mall! reception and the entrance to the hotel room are far.
Stayed 1 night in Aug 2018
Verified review

6/10 Okay

Convenient that it is next to sogo. My booking said city view but got a no window room instead, was too tired to ask for a change.
Stayed 1 night in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bilik selesa untuk bermalam. Berpatutan dengan harga.
Stayed 3 nights in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

还好，算不错

免费停车场，很好的隔音
Stayed 1 night in Jun 2018
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities

Close to shopping area.

My 2nd stay. I got discount from expedia. Reasonablw price. However the hotel management can call pest control to overcome small cockroach in bathroom. I found 2-3 of it. So far, everything was ok for me.
Stayed 1 night in Jun 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

Hotel is within walking distance for shopping

It takes max 15 minutes to the furthest shopping mall. Hotel is in the city centre, surrounded by street food & restaurants. Despite with weak room wifi, the hotel charges is within our means. We’ll be back.
Stayed 2 nights in Jun 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

worth of money

overall is good, but the towel is not good absorption, and a little bad smell.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. Good facilities for working trip. Near to sogo and comfortable
Stayed 2 nights in Apr 2018
Verified review

4/10 Poor

Disliked: Staff & service

Central location

Check in was a disappointment and I thought the staff who handled my checkin was unhelpful. I have stayed at this hotel before and the service and staff were much better. WiFi was almost non existent in my room and the hotel did nothing to remedy this disputes me lodging a complaint several times. Other hotel guess were very noisy and inconsiderate. Overall I was disappointed in my experience/stay.
Stayed 10 nights in Mar 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel close very close to sofo shopping compl

very nice hotel, good to stay here if you want to shop at sogo and at jalan tar.
Stayed 1 night in Mar 2018
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

good hotel and very close to most of facilities.

overall good experience. But only few staff were able to speak english.
Stayed 3 nights in Mar 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

no, we cancel

look like budget hotel, not clean pls go to take look is it same as in picture was post.
Stayed 1 night in Feb 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No mini bar at this price was unacceptable.To upgrade room have to pay addtional RM150 per day.I moved to other hotel on the same night.
Stayed 2 nights in Jan 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice stay

locate in center of city. easy parking & walking around from one to another place.
Stayed 1 night in Jan 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

recemonded

nice friendly staff room bit small lift to far from lobby. difficult for family trip.
Stayed 1 night in Dec 2017
Verified review

4/10 Poor

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Not a good choice

Cons: The hotel is in the congested area, and the WAZE will bring you to the wrong direction due to the complex road. It is very noise at mid night, and suspected the immoral activities and public disturbance with a motorcycle racing. I coudn't get a good sleep. The check-in time was disturbing and slow. I came over around 2:30pm, and more than 7 person waiting for check-in with their friends and families at the small lobby. I only manage check-in at 3:30pm. No fridge. Pros: The hotel parking is free at the level 4. The bed is comfortable. The shower and toilet is in good condition and good water pressure.
Stayed 1 night in Dec 2017