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You can enjoy LCD TVs with satellite channels, and all 662 rooms feature free WiFi, free wired Internet and in-room childcare. Dining in is an option with 24-hour room service, and minibars provide refreshments. Premium linens welcome you to a good night's rest, and other nice touches include bathrobes and slippers. Additionally, coffee/tea makers, free newspapers and free bottled water are available.
A day of pampering can include massages, hydrotherapy and reflexology along with access to the sauna and spa tub. At the hotel's own poolside bar or bar/lounge, you can enjoy a drink. Enjoy the health club, spa tub, sauna and kids' swimming pool. A conference centre and limo/town car service are among the business amenities offered. Plus you'll find free WiFi in public areas, a coffee shop/café and coffee/tea in a common area. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also free self parking, along with the convenience of a shopping centre shuttle.
Within a 15-minute walk of this 5-star Kuala Lumpur City Centre hotel, attractions include Petronas Twin Towers and Suria KLCC Shopping Centre.
Shangri-La Hotel - Kuala Lumpur ratings based on 36 Verified Reviews
Guest reviews for Shangri-La Hotel - Kuala Lumpur
In the nicer part of KL.
Nice hotel in the city
About the Shangri-La Hotel - Kuala LumpurLocation 11 Jalan Sultan Ismail, Kuala Lumpur, 50250
Shangri-La Hotel - Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. There are 15 meeting rooms available. A kid's pool, a hot tub, and a sauna are also featured at the luxury Shangri-La Hotel - Kuala Lumpur. Self parking is free. Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.
- 662 guestrooms or units
- 28 levels
- Dining venue
- Bar by the pool
- Bar or lounge
- Coffee shop
- Supervised kids' activities (surcharge)
- Childcare (surcharge)
- Conference centre
- Breakfast available (surcharge)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Express check-in
- Express check-out
- Staff members are multilingual
- Storage area for luggage
- Front desk safe
- Car service
- Tour and ticket information
- Wedding services available
- Corner/local shop
- Gift shop
- Beauty salon
- Computer for guest use
- Newspapers in lobby (free)
- Television in lobby
- On-site shopping
- Smoking in designated areas
Family Friendly Amenities
- Family property
- Outdoor pool
- Children's pool
- Free WiFi
- Grocery/convenience store
- Laundry facilities
- Babysitting or childcare (surcharge)
- In-room childcare (surcharge)
- Free cribs/infant beds
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Free self parking
- Airport: Kuala Lumpur (KUL-Kuala Lumpur Intl.) (61.1 km / 37.9 mi)
- Train station: Kuala Lumpur Sultan Ismail Station (2 km / 1.3 mi)
- Metro station: Bukit Nanas Station (0.4 km / 0.3 mi)
- Property shuttles: Train station pick-up and shopping centre shuttle
- Parking: Free self parking
Shangri-La Hotel - Kuala Lumpur offers 662 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include a shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. This Kuala Lumpur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
- In-room dining (24 hours)
- LCD television
- Satellite channels
- Premium channels
- Coffee maker
- Luxury bedding
- Hypo-allergenic bedding
- Cribs (free)
- Rollaway beds (surcharge)
- Housekeeping (daily)
- Nightly turndown service
- Newspapers (free)
- Childcare in room (surcharge)
- Laptop safe
- Toiletries (free)
- Iron and ironing board
- Blackout drapes
- Air conditioning
- Ensuite bathroom
Food & Drink
For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
Shangri-La Hotel - Kuala Lumpur has a restaurant on site.
24-hour room service is available.
- Sauna in spa
- Spa tub in spa
- Body treatments
- Hydrotherapy treatments
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Check-in time ends at 10 PM
- Check-in time starts at 2 PM
Special check-in instructions:
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
- Check-out by noon
Children and extra beds
- Children are welcome.
- Kids stay free! One child 11 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are available for MYR 116.0 per night.
- Free cribs (infant beds)!
- No pets allowed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests will be asked to pay the following charges at the property:
- Deposit: MYR 400 per night
- A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: MYR 98 per person (approximately)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: MYR 116.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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You should know
- Shangri-La Hotel - Kuala Lumpur offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
- One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
- Registered guests are the only ones allowed to be in guestrooms.
- Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.