Entire apartment

Scarletz Suites KLCC by M SUITES

Property class: 5 and above

Photo gallery for Scarletz Suites KLCC by M SUITES

A modern indoor swimming pool with a city view, geometric columns, and a logo for 'Suites'.
Creator video
A modern living room with a city view, a dining area with a table set for two, and a large window with blinds.
A modern bedroom with a large bed, a desk, and a view of tall buildings.
A modern hotel lobby with a red velvet curtain, a bar area with bottles, and a large window offering a city view.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
The current price is AU$65
includes taxes & fees
1 Nov - 2 Nov

Explore the area

View map
25 Jalan Yap Kwan Seng, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 50450
  • Place, Petronas Twin Towers
    ‪10 min walk‬
  • Place, Suria KLCC Shopping Centre
    ‪10 min walk‬
  • Place, KLCC Park
    ‪10 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪59 min drive‬

Room options

Premium Suite, 1 King Bed with Sofa bed

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free wired internet

Superior Studio, City View

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

Exclusive Suite, 2 Queen Beds

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Elite Suite, City View

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

Family Suite, Multiple Beds

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Large Single Sofa Bed
  • Free wired internet

Premier Apartment, City View

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed
  • Free wired internet

Honeymoon Suite, City View

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Large Single Futon
  • Free wired internet

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About the area

Kuala Lumpur

Scarletz Suites KLCC by M SUITES puts you in the heart of Kuala Lumpur, connected to the convention centre and within a 20-minute stroll of Suria KLCC Shopping Centre and Petronas Twin Towers. .Each apartment is soundproofed and features Smart televisions with digital channels, along with a washer/dryer, free WiFi and free wired Internet. A kitchen comes with a fridge, a microwave and a stovetop, making in-room dining convenient, and the minibar provides refreshments. Nice touches to enhance your stay include a hydromassage showerhead and bathrobes, while a pillowtop bed and premium bedding invite a good night's rest. A fireplace, a dining area and a sitting area are also available. Housekeeping is available on request. .With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the apartment building. Enjoy access to 2 outdoor swimming pools and 2 indoor tennis courts along with a nightclub and a free kids' club. Business amenities include 2 meeting rooms, a conference centre, and coworking space. Other amenities include 2 restaurants, 2 coffee shops/cafes and a full-service spa. There's also self parking, along with the convenience of an airport shuttle.

What's nearby

  • Petronas Twin Towers - 10 min walk - 0.9 km
  • Suria KLCC Shopping Centre - 10 min walk - 0.9 km
  • KLCC Park - 10 min walk - 0.9 km
  • Kuala Lumpur Convention Centre - 14 min walk - 1.2 km
  • Pavilion Kuala Lumpur - 4 min drive - 1.9 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 4 min drive
  • Ampang Park Station - 10 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 31 min drive

Restaurants

  • ‪Orchid Restaurant - ‬2 min walk
  • ‪Banyan Cafe & Bar - ‬2 min walk
  • ‪Merchants, Crowne Plaza KLCC - ‬1 min walk
  • ‪Petite Paris - ‬1 min walk
  • ‪Rhymba Lobby Lounge & Bar - ‬2 min walk

About this property

Scarletz Suites KLCC by M SUITES

Scarletz Suites KLCC by M SUITES offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and indoor tennis courts. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

Business amenities include 2 meeting rooms and coworking spaces. A children's pool, a health club, and a nightclub are also featured at the luxury Scarletz Suites KLCC by M SUITES. You'll have access to the outdoor pool and health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. A complete renovation of Scarletz Suites KLCC by M SUITES was completed in January 2024.

Smoking is allowed in designated areas at this Art Deco Kuala Lumpur apartment.

  • 1 building
  • 620 guestrooms or units
  • 47 levels
  • 2 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • Built in 2023
  • Nightclub
  • Karaoke
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Locker space
  • Bar by the pool
Scarletz Suites KLCC by M SUITES offers 620 air-conditioned accommodations, which are accessible via exterior corridors, and features fireplaces and washers/dryers. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables and kitchen islands. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium digital channels and Netflix. Accommodation at this 5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a hydromassage showerhead, bathrobes, slippers and designer toiletries.

This Kuala Lumpur apartment provides complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks and desk chairs. Additionally, rooms include minibars and free newspapers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Guests can indulge in a pampering treatment at the apartment's full-service spa. The spa is open daily.

Similar properties

Property amenities

Ski

  • Close to skiing
  • Ski area nearby
  • Ski lifts nearby
  • Ski runs nearby

Pool/Spa

  • 2 outdoor pools
  • Fenced pool
  • Free pool cabanas
  • Full-service spa
  • Hot springs nearby
  • Lifeguards
  • Pool gate
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered parking on site (MYR 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Baby bath
  • Bed rails
  • Cabinet locks
  • Changing table
  • Children stay free (see details)
  • Children's pool
  • Corner guards
  • Fireplace gate
  • Free children's club
  • Highchair
  • Musical instrument
  • Outlet covers
  • Playground
  • Pool gate
  • Stair gate
  • Stroller

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen island
  • Lobster/crab pot
  • Microwave
  • Mixer
  • Oven
  • Paper towels
  • Tea bags/instant coffee
  • Toaster
  • Toaster oven
  • Water dispenser

Dining

  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Dining table
  • Free daily manager's reception
  • Minibar
  • Room service (limited hours)
  • Snack bar/deli
  • Wet bar

Bedrooms

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed: MYR 50 per day

Bathroom

  • 1 private bathroom
  • Bidet
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Fireplace
  • Heated floor
  • Separate dining area
  • Separate sitting area
  • Tatami (woven mat) flooring

Entertainment

  • 55-inch Smart TV with premium digital channels
  • Games
  • Karaoke
  • Library
  • Music library
  • Netflix
  • Nightclub
  • Stereo
  • Streaming services
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Japanese garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • 2 meeting rooms
  • Conference centre
  • Coworking space
  • Desk chair
  • Laptop workspace
  • Office

Comfort

  • Air conditioning
  • Ceiling fan
  • Fan
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible shuttle
  • Area rug in room
  • Area rugs in public areas
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Ceiling hoist
  • Doorbell and phone notification
  • Fixed shower seat
  • Front entrance ramp
  • Grab bar in shower (89 centimetre high)
  • Grab bar near toilet (89 centimetre high)
  • Hand-held showerhead
  • Handrails in hallways (89 centimetre high)
  • Handrails in stairways (89 centimetre high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Hospital bed
  • In-room accessibility
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink (81 centimetre high)
  • Low-height desk (81 centimetre high)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Portable shower seat
  • Raised toilet seat (76 centimetre high)
  • Roll-in shower (76 centimetre wide)
  • Sign language-capable staff
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (81 centimetre high)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (86 centimetre wide)
  • Wheelchairs on site
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Electrical adapters
  • Free bottled water
  • Free daily newspapers
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Housekeeping on request
  • Iron/ironing board
  • Local maps
  • Lockers
  • Luggage storage
  • Mobile key entry
  • Multilingual staff
  • Restaurant dining guides
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service
  • Vending machine
  • Wedding services

Location highlights

  • Connected to a convention centre
  • Connected to a rail/subway station
  • Connected to a shopping centre
  • In a shopping district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near an outlet shopping centre
  • Near the bay
  • Near the boardwalk/promenade

Things to do

  • 2 indoor tennis courts
  • 24-hour gym
  • Arcade/game room
  • Archery
  • Bicycle parking
  • Bicycle rentals
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Free children's club
  • Golf driving range
  • Health club
  • Indoor padel court
  • Optional golf privileges
  • Outdoor tennis court
  • Private wine tours
  • Racquetball/squash
  • Shopping
  • Table tennis
  • Vineyard
  • Wine tours
  • Winery release events
  • Bicycle rentals nearby
  • Casino nearby
  • Health club (partner property) nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Hunting nearby
  • Outdoor pool (guest access) nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Spelunking nearby
  • Theme park nearby
  • Whale watching nearby
  • Winery tours nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Mosquito nets
  • Outdoor lighting
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 47 floors
  • 620 units
  • Access via exterior corridors
  • Art Deco architecture
  • At least 80% organic food
  • Banquet hall
  • Bed sheets changed on request
  • Bicycle parking
  • Bicycle rentals
  • Bicycle storage
  • Built in 2023
  • Double-glazed windows
  • Electric bike charging
  • Electric car charging station
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Japanese garden
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Reception hall
  • Renovated - January 2024
  • Soundproofing
  • Towels (changed on request)
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Lock the doors and return the keys
Please ensure the room keys are handed over to the reception. Thank you for your cooperation.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Scarletz Suites KLCC by M SUITES

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 50.0 per day.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 200 per vehicle (one-way, maximum occupancy 4)
  • Covered self-parking fee: MYR 5 per day (in/out privileges)
  • Rollaway bed fee: MYR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay, Google Pay, Apple Pay, Touch 'n Go eWallet, Boost, DuitNow, MaybankPay, GCash, UnionPay QuickPass and Samsung Pay
Long-term renters welcome
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit, window guards and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, cash, mobile payments and Alipay. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, window guards and outdoor lighting in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Scarletz Suites KLCC by M SUITES Residence
Scarletz Suites KLCC by M SUITES Kuala Lumpur
Scarletz Suites KLCC by M SUITES Residence Kuala Lumpur

Frequently asked questions

Is parking available at Scarletz Suites KLCC by M SUITES?

Yep, Scarletz Suites KLCC by M SUITES has a secured covered self car park with in/out privileges for MYR 5 per day. A self car park is also available, for a fee.

How much does it cost to stay at Scarletz Suites KLCC by M SUITES?

As of 16 Oct 2026, prices found for a 1-night stay for 2 adults at Scarletz Suites KLCC by M SUITES on 1 Nov 2026 start from AU$65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Scarletz Suites KLCC by M SUITES?

Yep, there is an onsite spa at Scarletz Suites KLCC by M SUITES.

Does Scarletz Suites KLCC by M SUITES have a pool?

Scarletz Suites KLCC by M SUITES has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 6:00 AM to 11:00 PM.

What luxury perks are available at Scarletz Suites KLCC by M SUITES?

This property features 2 outdoor pools, as well as a hydromassage showerhead and pillowtop beds.

What makes Scarletz Suites KLCC by M SUITES a romantic place to stay?

Winery tours and couples dining, as well as pillowtop beds and fireplaces in the guestrooms, help set the scene for a romantic weekend at Scarletz Suites KLCC by M SUITES.

Is Scarletz Suites KLCC by M SUITES family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as changing tables and highchairs in the guestrooms, it's no surprise that Scarletz Suites KLCC by M SUITES is a hit with families.

Is there a free airport shuttle available at Scarletz Suites KLCC by M SUITES?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Scarletz Suites KLCC by M SUITES?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Scarletz Suites KLCC by M SUITES?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Scarletz Suites KLCC by M SUITES?

No, pets and service animals are not allowed.

Scarletz Suites KLCC by M SUITES Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 50 out of 95 reviews
Rating 8 - Good. 28 out of 95 reviews
Rating 6 - Okay. 10 out of 95 reviews
Rating 4 - Poor. 6 out of 95 reviews
Rating 2 - Terrible. 1 out of 95 reviews

8.8/10

Cleanliness

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Family friendly
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Great comfortable stay.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Great location, big room, bed was big and comfortable, easy check in check out process
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Check-in, communication
Disliked: Cleanliness
Great proximity to the twin towers which was very convenient. Owner came by when we checked in to show us the amenities. Swimming pool was amazing with a fantastic view. Have a washer/dryer was very convenient
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Our family had a pleasant stay and would come back again.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Convinient location, clean room
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, communication
Wonderful stay
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Clean room. Owner was responsive and went above and beyond. Thank you.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice stay in KL. Near the twin tower and KLCC in 10 minutes walking. A big supermarket is near also.
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Liked: Communication, listing accuracy
Disliked: Cleanliness
The front desk is not approachable
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
I had a great stay at M Suites in Kuala Lumpur. The room was spacious, very clean, and well-maintained, offering great comfort and value for the price. The staff were friendly and helpful throughout my stay, and the overall atmosphere was peaceful and relaxing. Convenient location too — close to the city yet quiet enough to unwind. Would definitely stay here again!
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Very close to all attractions.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
Beautiful room
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Great location friendly staff.. I would stay here again. Only downside is there are only 4 elevators so be prepared to wait but that’s only sometimes.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Great stay in KL! Fantastic location, just a short walk to the Petronas Towers. Spacious rooms with everything you need — fridge-freezer, washing machine, AC, and Netflix. Very family-friendly and helpful staff. Handy little shop downstairs and a great café opposite for breakfast. Grab pick-up right at the entrance. Would definitely stay again!
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place to stay! The apartment had everything I needed - comfortable bed, washing machine, kitchen, water filterer. The apartmen was spacious and tidy. And what an amazing view! The building felt safe and the staff was friendly. Walkable location. Views from the pool are absolutely amazing.
Stayed 3 nights in Oct 2025
Verified review

4/10 Poor

Disliked: Communication, listing accuracy
Marked as all inclusive and paid more for it. Deal was room only. That’s not all inclusive. Reception staff rude and unhelpful. Queues for lifts ridiculous. Waited 30 mins to get from 27 floor to ground floor at 8.30am Rooms not cleaned on day 1. Air con not working. Mould in bathroom. Swimming pool staff militant regarding towels. Only 2 per room despite 4 occupants. Only one key card per room. This was needed to operate lifts so meant needed to be together all the time. When asked for an additional card this was given but too late in our stay. Disappointed. Location good. Room big.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property i stayed in was very comfortable and clean. And it allowed me a good restful night for my busy schedule for the next day. I would definitely come back again soon.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
What i like is when the management allowed us to early check in. The property is neat and has complete appliances and kitchen tools. It has lots of dining areas nearby. It is also walkable to Twin tower and KLCC mrt. This property is highly recommended.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
- Great Communication - Pool.on the 47th floor with spectacular views - Inclusive units with full kitchen and beautifully set dining area - Lovely sunken garden - Haĺlways and carpets can use a refresh - Fresh towels may have to be requested
Taken from in the pool
Honeymoon suite
Honeymoon suite
Dining areas
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
This was my first time staying at Scarletz Suites, and I was pleasantly surprised! The room was bigger than I expected- it had a dining area and kitchenette- and I had a nice view. The vibe in and around the hotel is kind of 'backpacker fashionable', with several affordable restaurants nearby, and the Petronas Towers a less than 10 minute walk away. The pool and gym were both really nice- I would come back for the pool alone! A few things were a bit strange- the level 8 garden is a bit neglected, so not somewhere that people might want to spend a lot of time, and some areas of the hotel had a weird smell, which I think was coming from the drains. Also, I was expecting the rooftop restaurant to be open, and it, plus a lounge up there, seemed to be not opening yet, with furniture still wrapped up in plastic. All in all, I would check for availability here first, the next time I'm coming back to KL. It had an authetically 'hip' vibe, and is good value, vs the nearby W Hotel, which is hoping to capture a similar feel but at 5x the price.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
A pretty popular place. Location is strategic and safe
Stayed 3 nights in Oct 2024
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
Disliked: Communication
Room was clean and spacious
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Only thing to make it excellent is info on facilities. Eg washing machine, TV
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Great rooftop view!

It was a hassle free experience overall. The place was clean and tidy. Staff was friendly. Views were amazing!
Stayed 2 nights in Sep 2024