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Royal Suites at Platinum Kuala Lumpur Bukit Bintang KLCC

4.0 star property
Hotel with free parking, near Petronas Twin Towers

Photo gallery for Royal Suites at Platinum Kuala Lumpur Bukit Bintang KLCC

Indoor pool, open 7:30 AM to 11:00 PM, pool loungers
Junior Three Bedroom Apartment | Living area
Economy Executive Apartment | City view
Daily buffet breakfast (MYR 100 per person)
Rooftop terrace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

View map
D-33-6, 1020, Jalan Sultan Ismail, Kuala Lumpur, Kuala Lumpur, 50250
  • Place, Petronas Twin Towers
    ‪10 min walk‬
  • Place, Kuala Lumpur Tower
    ‪10 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪3 min drive‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪53 min drive‬

Room options

View all photos for Premier One-Bedroom Executive Suite

Premier One-Bedroom Executive Suite | View from room

Premier One-Bedroom Executive Suite

7.4 out of 10
Good
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 95 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

View all photos for Economy Family Two-Bedroom Suite

Economy Family Two-Bedroom Suite

Economy Family Two-Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 120 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Twin Futon

View all photos for Grand Executive Two Bedroom Apartment

Grand Executive Two Bedroom Apartment

Grand Executive Two Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 120 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Presidential Suite, 3 Bedrooms, City View

Presidential Suite, 3 Bedrooms, City View | View from room

Presidential Suite, 3 Bedrooms, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 140 sq m
  • 3 bedrooms
  • City view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Apartment, 2 Bedrooms, Bathtub, City View

Junior Apartment, 2 Bedrooms, Bathtub, City View | View from room

Junior Apartment, 2 Bedrooms, Bathtub, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 120 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Junior Three Bedroom Apartment

Junior Three Bedroom Apartment

Junior Three Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 110 sq m
  • 3 bedrooms
  • City view
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 3 Twin Beds and 1 Twin Futon

View all photos for Economy Executive Apartment

Economy Executive Apartment

Economy Executive Apartment

7.0 out of 10
Good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 94 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Executive 2 Bedrooms Apartment

Grand Executive 2 Bedrooms Apartment

Grand Executive 2 Bedrooms Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 120 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Luxury Suite (High Floor Twin Tower View)

Luxury Suite (High Floor Twin Tower View)

Luxury Suite (High Floor Twin Tower View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Kuala Lumpur

Royal Suites at Platinum Kuala Lumpur Bukit Bintang KLCC puts you in the heart of Kuala Lumpur, within a 20-minute stroll of Petronas Twin Towers and Kuala Lumpur Tower. Highlights at this hotel include a restaurant, an indoor swimming pool and in-room kitchens. .The buffet restaurant, STYLE Restaurant, is open for breakfast, lunch and dinner. DEEPBLUE Restaurant & Bar is the hotel's own cocktail bar. Enjoy the gym, kids' swimming pool and pool loungers. Other amenities include a free manager's reception, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7:30 AM and 10:30 AM. There's also the convenience of free self parking. .Places within a 30-minute walk of this 4-property class Golden Triangle hotel include Pavilion Kuala Lumpur and Merdeka Square.

What's nearby

  • Petronas Twin Towers - 10 min walk - 0.9 km
  • Kuala Lumpur Tower - 10 min walk - 0.9 km
  • KLCC Park - 14 min walk - 1.2 km
  • Pavilion Kuala Lumpur - 3 min drive - 1.9 km
  • Petaling Street Market - 3 min drive - 2.3 km

Getting around

  • Bukit Nanas Station - 4 min walk
  • Kuala Lumpur Sultan Ismail Station - 16 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 29 min drive

Restaurants

  • ‪Cafe: In House - ‬3 min walk
  • ‪R Club Lounge - ‬2 min walk
  • ‪Wariseni - ‬3 min walk
  • ‪Evolution - ‬2 min walk
  • ‪Mixing Room - ‬3 min walk

About this property

Royal Suites at Platinum Kuala Lumpur Bukit Bintang KLCC

Hotel with free parking, near Petronas Twin Towers
Royal Suites at Platinum Kuala Lumpur Bukit Bintang KLCC offers its guests a kids' pool, an indoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily.

A rooftop terrace, a library, and a vending machine are also featured at the business-friendly Royal Suites at Platinum Kuala Lumpur Bukit Bintang KLCC. Limited free parking is available on a first-come, first-served basis. A complete renovation of Royal Suites at Platinum Kuala Lumpur Bukit Bintang KLCC was completed in January 2023.

This 4-star Kuala Lumpur hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 53 levels
  • Built in 2016
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Outdoor picnic space
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Royal Suites at Platinum Kuala Lumpur Bukit Bintang KLCC offers 60 air-conditioned accommodations with washers/dryers and complimentary bottles of water. This individually decorated and furnished accommodation has separate sitting areas and includes desks and dining tables. Beds feature down duvets and premium bedding. Accommodation at this 4-star hotel has kitchens or kitchenettes with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower with a deep soaking bath, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, bidets and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 50-cm Smart televisions come with cable channels. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: MYR 100 for adults and MYR 50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Cafe iL Viso
  • DEEPBLUE Restaurant & Bar
  • STYLE Restaurant

Things to do

  • Books
  • Children's pool
  • Gym
  • Indoor pool
  • Library
  • Shopping centre

Family friendly

  • Children's pool
  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Indoor pool
  • Laundry facilities
  • Living room
  • Pool gate
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Virtual front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Dock
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lift
  • Raised toilet seat
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 1 building
  • 53 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2016
  • Communal living room
  • Double-glazed windows
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - January 2023
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-cm smart TV with cable channels

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 100 for adults and from MYR 50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 7:30 AM to 11:00 PM

Property is also known as

Saba Suites Platinum KLCC Bukit Bintang Kuala Lumpur Apartment
Saba Suites Platinum KLCC Bukit Bintang Apartment
Saba Suites Platinum KLCC Bukit Bintang Kuala Lumpur
Saba Suites Platinum KLCC Bukit Bintang
Saba Suites Platinum KLCC Bukit Bintang Kuala Lumpur Apartment
Saba Suites Platinum KLCC Bukit Bintang Kuala Lumpur Apartment
Saba Suites Platinum KLCC Bukit Bintang Apartment
Saba Suites Platinum KLCC Bukit Bintang Kuala Lumpur
Saba Suites Platinum KLCC Bukit Bintang Apartment
Saba Suites Platinum KLCC Bukit Bintang Kuala Lumpur
Saba Suites at The Platinum KLCC Bukit Bintang Kuala Lumpur
Saba Suites Platinum KLCC Bukit Bintang
Saba Suites at The Platinum KLCC Bukit Bintang Kuala Lumpur
Saba Suites at The Platinum KLCC Bukit Bintang Kuala Lumpur
Royal Suites at Platinum Kuala Lumpur Bukit Bintang KLCC Hotel

Frequently asked questions

Is parking available at Royal Suites at Platinum Kuala Lumpur Bukit Bintang KLCC?

Yep, Royal Suites at Platinum Kuala Lumpur Bukit Bintang KLCC has a free self car park. Onsite parking is limited (max 1 space per unit).

Does Royal Suites at Platinum Kuala Lumpur Bukit Bintang KLCC have a pool?

Royal Suites at Platinum Kuala Lumpur Bukit Bintang KLCC has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:30 AM to 11:00 PM.

What makes Royal Suites at Platinum Kuala Lumpur Bukit Bintang KLCC a romantic place to stay?

Romance packages and a lounge bar, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Royal Suites at Platinum Kuala Lumpur Bukit Bintang KLCC.

Are there hot tubs in the rooms at Royal Suites at Platinum Kuala Lumpur Bukit Bintang KLCC?

No, but there are deep-soaking baths in the guestrooms.

Does Royal Suites at Platinum Kuala Lumpur Bukit Bintang KLCC serve breakfast?

You bet, buffet brekkie is offered daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Royal Suites at Platinum Kuala Lumpur Bukit Bintang KLCC?

No, Royal Suites at Platinum Kuala Lumpur Bukit Bintang KLCC does not offer an airport shuttle service.

Is there a bar or restaurant at Royal Suites at Platinum Kuala Lumpur Bukit Bintang KLCC?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Royal Suites at Platinum Kuala Lumpur Bukit Bintang KLCC?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Royal Suites at Platinum Kuala Lumpur Bukit Bintang KLCC?

No, pets are not allowed.

Royal Suites at Platinum Kuala Lumpur Bukit Bintang KLCC Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 134 out of 262 reviews
Rating 8 - Good. 67 out of 262 reviews
Rating 6 - Okay. 25 out of 262 reviews
Rating 4 - Poor. 15 out of 262 reviews
Rating 2 - Terrible. 21 out of 262 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

SHUHRAT

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 7 nights in Apr 2025

10/10 Excellent

Mohamad Salleh

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Aug 2025

10/10 Excellent

Balakumar

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place and close to everything in downtown
Stayed 3 nights in Jul 2025

10/10 Excellent

Shangari

Stayed 4 nights in Jul 2025

6/10 Okay

Maziar

Travelled with family
Disliked: Amenities
Good location with easy access to MRT, walking distance to the twin towers. Nice view from the roof top pool, but the water was freezing which made it not pleasing to swim in. After a long flight arriving at the hotel, we had to wait 30 mins in the lobby for the person to bring our keys. We ordered an extra bed as we are a family of 5 but were given 2 double beds. Once we complained, they said they could not do anything until the next day once someone else checks out. There were ants all over the rooms.. on the last night they came up on my sons bed and couldn’t use that bed because it was full of ants. House keeping only came once every second day and that’s only because we kept asking for it. Though it states on their website that they have daily house keeping. Lifts were extremely slow and sometimes not fully functional as out of the 4 lifts only 2 were working and not enough for the amount of people. The airconditioning in the bedroom was not cooling and just blowing warm air. Shower and bathroom had not been cleaned at all as there were dirty remains from previous tenants. If you like to sleep in on your holiday- forget it as you will be woken up from chanting on loud speakers for the morning prayers which starts from 5.45am every morning for some time.. And this happens 5 times a day. Through till 9pm
Stayed 7 nights in Jul 2025

10/10 Excellent

Anis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High standard apartment, spacious, clean. Amazing views of the city, especially from swimming pool on 51st floor skydeck. Staff were helpful and friendly. Walking distance to Petronas Towers and nearby shopping mall for food/shops.
Stayed 4 nights in Jul 2025

10/10 Excellent

Neil

Stayed 2 nights in Jun 2025

6/10 Okay

Christian

Travelled with group
Liked: Staff & service
The hotel itself was nice, It had some worn down parts but for the most part exhibited cleanliness. The elevator however, the elevator brought about one of the most uncomfortable experiences of my life. They must allow access to stairs or enable guests to use the staff elevators during checkout time. At 12 noon, I waited 25 minutes, not an exaggeration, I waited 25 full minutes to get into an elevator, which was packed with 10+ people and a screaming baby. Very poor experience, the hotel has more to offer, but something must be done about the elevator.
Stayed 2 nights in Jun 2025

10/10 Excellent

Khuram

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Really nice apartment, and the view was just amazing from the 50th floor. With 3 young kids the space was just perfect. Only thing is the lift could take a little longer to get there. 4 lifts and it’s a very busy place. The service from the host was really good as well. They would reply to your messages quickly and get the job done. Can’t really complain about anything. I wouldn’t mind staying here again. The area is right in the centre of KL, so most places are within walking distance.
Stayed 9 nights in May 2025

10/10 Excellent

Michael john nardino

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the large windows looking over the city had a great stay Couple things could have been better Washing machine didn't work properly One of the rooms bed sheets had stains on it Main bedroom ensuite water heater switch needs replacing But overall it was a great stay and would stay again
Stayed 9 nights in May 2025

8/10 Good

Ryan

Stayed 2 nights in May 2025

8/10 Good

Peichuan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in May 2025

6/10 Okay

Enrique

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
This is an Airbnb, not a hotel, located in a luxurious building shared with other entities. Nobody representing my rental. The reception in the building emphasized that ours was private and refused to get involved. We were given a key later by a representative that eventually showed up, without much explanation, not being told that there were two symmetrical wings with similar numbers. We ended up opening the door of an apartment with a family inside. Horrible experience. The apartment itself was large, elegant and comfortable. It only contained two plates, two glasses, two sets of silverware, a single frying pan and a small cooking pan, nothing else. No glass in the bathroom, no paper or cloth towel to clean in the kitchen. I cannot recommend this place as it is.
Stayed 3 nights in May 2025

10/10 Excellent

NAKASHIMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely luxury apartment in the heart of KL. 3 minutes walk from Bukit Nanas monorail station, and many exciting shops in the area. Visitors should be reminded that this is not a traditional full service hotel, but a “serviced residence.” You will not be greeted upon arrival like at a hotel, but be simply be handed the key to your room like an Airbnb property - may feel a little odd if you are not accustomed to this style. But once you are connected in WhatsApp or WeChat to the service team, they are super helpful and prompt at all times! You may find discounts for longer stays. I stayed here for a week. Property itself is getting only slightly old, but still brilliant and luxurious with excellent view of the city from the rooftop. May not quite be the Marina Bay Sands, but darn close! Will certainly stay again.
Stayed 7 nights in Apr 2025

10/10 Excellent

Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Mei

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
There is no front desk receptionist so you have to contact the agent through WhatsApp to await for check in. This was the only inconvenience as if you needed anything you had to wait for their response. The pool and other facilities were clean and well maintained. The elevator was also another issue as you may have to wait over 10 minutes to get on as there were so many people. The location is convenient and overall the stay was good.
Stayed 3 nights in Apr 2025

10/10 Excellent

Aprille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 3 nights in Apr 2025

8/10 Good

Krista

Travelled with family
Liked: Staff & service
Booked 3 bedroom and they tried to give us a 2 bedroom with 1 tiny laundry closet room with no aircon. In their defence they did try to rectify the issue. They offered us another 1 bedroom for the 1st night then moved us all to a 3 bedroom the 2nd night. Was super inconvenient to be moving round so much for a 2 night stay. The washing machine didnt work so they offered to wash and dry over clothes. That was a huge ordeal. They had clothes for 7 hours and delivered them back wet. So we had to resend them and they didnt show up on time as requested so had to chase them up 4am which wasnt fun when we were trting to leave for the airport. They do try but fall short
Stayed 2 nights in Apr 2025

8/10 Good

DULAL

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in Apr 2025

2/10 Terrible

Eswar Prasad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing similar to what was posted in the listing
Stayed 2 nights in Apr 2025

8/10 Good

Ravithas

Travelled with family
Liked: Cleanliness, staff & service, amenities
They allowed for early check-in which was really helpful. We realized only after we arrived that the booking was done thru third party and not directly thru the hotel which was a little hassle to get the communication established. At the end everything worked out well. We booked this hotel for the rooftop swimming pool. Unfortunately, the pool was down for a few weeks for maintenance. And, the washer has problems. It looks like it was a known problem and we lost one night sleep by being awake to get that sorted out. The maintenance guy (MJ) was very helpful. But, he couldn't do much. We had to take the wet clothes with us when we checked-out.
Stayed 2 nights in Mar 2025

10/10 Excellent

Prashant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is good, just facility swimming pool was not in operations under maintenance... one of the main objective of booking the facility was rooftop swimming pool.
Stayed 1 night in Mar 2025

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Kaki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Nice room with City view, very comfortable bed, very responsive and helpful staff
Stayed 3 nights in Jan 2025