See all properties
Save

Saba Suites at Platinum KLCC Kuala Lumpur

4.0 star property
Hotel with free parking, near Petronas Twin Towers

Photo gallery for Saba Suites at Platinum KLCC Kuala Lumpur

Indoor pool, open 7:30 AM to 11:00 PM, pool loungers
City view from property
View from property
Daily buffet breakfast (MYR 100 per person)
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
D-33-6, 1020, Jalan Sultan Ismail, Kuala Lumpur, Kuala Lumpur, 50250
  • Place, Kuala Lumpur Forest Eco Park
    ‪3 min walk‬
  • Place, Kuala Lumpur Tower
    ‪10 min walk‬
  • Place, Petronas Twin Towers
    ‪10 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪55 min drive‬

Room options

View all photos for Premier One-Bedroom Executive Suite

Premier One-Bedroom Executive Suite | View from room

Premier One-Bedroom Executive Suite

7.4 out of 10
Good
(3 reviews)
  • City view
  • 95 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Large Single Bed

View all photos for Economy Family Two-Bedroom Suite

Economy Family Two-Bedroom Suite

Economy Family Two-Bedroom Suite

  • City view
  • 120 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Single Beds and 1 Single Futon

View all photos for Grand Executive Two Bedroom Apartment

Grand Executive Two Bedroom Apartment

Grand Executive Two Bedroom Apartment

  • City view
  • 120 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Sofa Bed

View all photos for Presidential Suite, 3 Bedrooms, City View

Presidential Suite, 3 Bedrooms, City View | View from room

Presidential Suite, 3 Bedrooms, City View

  • City view
  • 140 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Apartment, 2 Bedrooms, Bathtub, City View

Junior Apartment, 2 Bedrooms, Bathtub, City View | View from room

Junior Apartment, 2 Bedrooms, Bathtub, City View

  • City view
  • 120 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Junior Three Bedroom Apartment

Junior Three Bedroom Apartment

Junior Three Bedroom Apartment

  • City view
  • 110 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 3 Single Beds and 1 Single Futon

View all photos for Economy Executive Apartment

Economy Executive Apartment

Economy Executive Apartment

7.0 out of 10
Good
(2 reviews)
  • City view
  • 94 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Executive 2 Bedrooms Apartment

Grand Executive 2 Bedrooms Apartment

Grand Executive 2 Bedrooms Apartment

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 120 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Sofa Bed

View all photos for Luxury Suite (High Floor Twin Tower View)

Luxury Suite (High Floor Twin Tower View)

Luxury Suite (High Floor Twin Tower View)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

You may also like

Ad
Outdoor pool, pool loungers

Hilton Petaling Jaya

Petaling Jaya
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 1,002 reviews
The price is AU$122
includes taxes & fees
27 Feb - 28 Feb
Hilton Petaling Jaya

About the area

Kuala Lumpur

Saba Suites at Platinum KLCC Kuala Lumpur puts you in the heart of Kuala Lumpur, within a 20-minute stroll of Petronas Twin Towers and Kuala Lumpur Tower. Highlights at this hotel include a restaurant, an indoor swimming pool and in-room kitchens. .The buffet restaurant, STYLE Restaurant, is open for breakfast, lunch and dinner. DEEPBLUE Restaurant & Bar is the hotel's own cocktail bar. Enjoy the gym, kids' swimming pool and pool loungers. Other amenities include a free manager's reception, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7:30 AM and 10:30 AM. There's also the convenience of free self parking. .Places within a 30-minute walk of this 4-property class Golden Triangle hotel include Pavilion Kuala Lumpur and Merdeka Square.

What's nearby

  • Kuala Lumpur Forest Eco Park - 3 min walk - 0.3 km
  • Kuala Lumpur Tower - 10 min walk - 0.9 km
  • Petronas Twin Towers - 10 min walk - 0.9 km
  • Merdeka Square - 19 min walk - 1.6 km
  • Petaling Street Market - 3 min drive - 2.3 km

Getting around

  • Bukit Nanas Station - 4 min walk
  • Kuala Lumpur Sultan Ismail Station - 16 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 35 min drive

Restaurants

  • ‪Cafe: In House - ‬2 min walk
  • ‪Wariseni - ‬4 min walk
  • ‪Evolution - ‬3 min walk
  • ‪R Club Lounge - ‬3 min walk
  • ‪Cafe Ilviso - ‬1 min walk

About this property

Saba Suites at Platinum KLCC Kuala Lumpur

Hotel with free parking, near Petronas Twin Towers
Saba Suites at Platinum KLCC Kuala Lumpur offers its guests a kids' pool, an indoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily.

A rooftop terrace, a library, and a vending machine are also featured at the business-friendly Saba Suites at Platinum KLCC Kuala Lumpur. Limited free parking is available on a first-come, first-served basis. A complete renovation of Saba Suites at Platinum KLCC Kuala Lumpur was completed in January 2023.

This 4-star Kuala Lumpur hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 53 levels
  • Built in 2016
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Outdoor picnic space
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Saba Suites at Platinum KLCC Kuala Lumpur offers 60 air-conditioned accommodations with washers/dryers and complimentary bottles of water. This individually decorated and furnished accommodation has separate sitting areas and includes desks and dining tables. Beds feature down duvets and premium bedding. Accommodation at this 4-star hotel has kitchens or kitchenettes with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower with a deep soaking bath, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, bidets and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 50-cm Smart televisions come with cable channels. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas, pool loungers
Aloft Kuala Lumpur Sentral
  • Pool
  • Kids’ pool
  • Free Wi-Fi
  • Restaurant
4.6 out of 5, Wonderful, 1,007 reviews
The price is AU$136
includes taxes & fees
1 Mar - 2 Mar
Aloft Kuala Lumpur Sentral

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free secured, covered self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: MYR 100 for adults and MYR 50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Cafe iL Viso
  • DEEPBLUE Restaurant & Bar
  • STYLE Restaurant

Things to do

  • Books
  • Children's pool
  • Gym
  • Indoor pool
  • Library
  • Shopping centre

Family friendly

  • Children's pool
  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Indoor pool
  • Laundry facilities
  • Living room
  • Pool gate
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Virtual front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Dock
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lift
  • Raised toilet seat
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 1 building
  • 53 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2016
  • Communal living room
  • Double-glazed windows
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - January 2023
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-cm smart TV with cable channels

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 100 for adults and from MYR 50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 7:30 AM to 11:00 PM

Property is also known as

Saba Suites Platinum KLCC Bukit Bintang Kuala Lumpur Apartment
Saba Suites Platinum KLCC Bukit Bintang Apartment
Saba Suites Platinum KLCC Bukit Bintang Kuala Lumpur
Saba Suites Platinum KLCC Bukit Bintang
Saba Suites Platinum KLCC Bukit Bintang Kuala Lumpur Apartment
Saba Suites Platinum KLCC Bukit Bintang Kuala Lumpur Apartment
Saba Suites Platinum KLCC Bukit Bintang Apartment
Saba Suites Platinum KLCC Bukit Bintang Kuala Lumpur
Saba Suites Platinum KLCC Bukit Bintang Apartment
Saba Suites Platinum KLCC Bukit Bintang Kuala Lumpur
Saba Suites at The Platinum KLCC Bukit Bintang Kuala Lumpur
Saba Suites Platinum KLCC Bukit Bintang
Saba Suites at The Platinum KLCC Bukit Bintang Kuala Lumpur
Saba Suites at The Platinum KLCC Bukit Bintang Kuala Lumpur
Royal Suites at Platinum Kuala Lumpur Bukit Bintang KLCC Hotel

Frequently asked questions

Is parking available at Saba Suites at Platinum KLCC Kuala Lumpur?

Yep, Saba Suites at Platinum KLCC Kuala Lumpur has a free self car park. Onsite parking is limited (max 1 space per unit).

Does Saba Suites at Platinum KLCC Kuala Lumpur have a pool?

Saba Suites at Platinum KLCC Kuala Lumpur has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:30 AM to 11:00 PM.

What makes Saba Suites at Platinum KLCC Kuala Lumpur a romantic place to stay?

Romance packages and a lounge bar, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Saba Suites at Platinum KLCC Kuala Lumpur.

Are there hot tubs in the rooms at Saba Suites at Platinum KLCC Kuala Lumpur?

No, but there are deep-soaking baths in the guestrooms.

Does Saba Suites at Platinum KLCC Kuala Lumpur serve breakfast?

You bet, buffet brekkie is offered daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Saba Suites at Platinum KLCC Kuala Lumpur?

No, Saba Suites at Platinum KLCC Kuala Lumpur does not offer an airport shuttle service.

Is there a bar or restaurant at Saba Suites at Platinum KLCC Kuala Lumpur?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Saba Suites at Platinum KLCC Kuala Lumpur?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Saba Suites at Platinum KLCC Kuala Lumpur?

No, pets are not allowed.

Saba Suites at Platinum KLCC Kuala Lumpur Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 138 out of 282 reviews
Rating 8 - Good. 73 out of 282 reviews
Rating 6 - Okay. 30 out of 282 reviews
Rating 4 - Poor. 18 out of 282 reviews
Rating 2 - Terrible. 23 out of 282 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Malcolm

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The service provided was excellent, and all aspects of the experience were satisfactory.
Stayed 6 nights in Nov 2025

6/10 Okay

Pritika

Stayed 3 nights in Nov 2025

8/10 Good

Brooke

Liked: Cleanliness, staff & service, amenities
Rooms were really nice, hotel staff friendly, pool and gym very nice, as well as restaurant, however the pool and gym security staff could make one feel quite uncomfortable as they would hover around and probably over control the area. A lighter touch and perhaps more education as to western cultures around pools and gyms would help. Some of the security staff were more friendly than others. A smile and some knowledge of other cultures can go a long way. Room service staff were very friendly too, as well as polite. Would stay here again. If not for security staff and also some maintenance needed around the pool deck area would have given 5 stars.
Stayed 3 nights in Nov 2025

6/10 Okay

Mohamed Ahras

Stayed 13 nights in Oct 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities
I was very impressed by the accommodations. The rooms were large, clean and had everything we needed. Great view of the city too. The infinity pool and exercise room...bonus room
Stayed 4 nights in Nov 2025

2/10 Terrible

Pamela

Disliked: Cleanliness, amenities, property conditions & facilities
Beds were not as advertised, experience was not as advertised, flooring was ripped off and dangerous, electricity went out, terrible customer service, etc.
Stayed 3 nights in Oct 2025

8/10 Good

Ariana, Bedford

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and spacious. I was even upgraded to a 2-bedroom apartment free of charge. I was only staying for one night but wish I got to stay longer! Staff was also kind.
Stayed 1 night in Oct 2025

4/10 Poor

shawn

Disliked: Cleanliness, staff & service
For starters you are renting through an independent company. Upon arrival in Malaysia, I tried calling the number multiple times to no avail. Once I arrived at the hotel, the counter staff acted like it had the plague. Once I reached an individual who is in the lobby he was super confused as to my reservation and took him 15 minutes to figure it out at one point time to ask a lady to assist who refused. Has he escort me up to the room, it wasn’t ready as the maid was still inside. I left for 45 minutes came back to find the door unlocked, one of the ACs did not work, and there were no towels. I will say that the issues were handled promptly. The place is old!! I had a gorgeous view from the living room of a wall of the next building. The slippers they included or one’s worn by the previous guests thank goodness I had my own. The best part comes the next day when I go downstairs to get my breakfast upon returning, there was zero electricity in the unit and found out from a neighbor that I was going to be out for six hours. That means no Wi-Fi, TV, air conditioning, refrigerator, lights, etc.. A positive is that the pool is an infinity pool and a very high-floor. Gym was OK.Never found any restaurants or bars, except for a little pastry shop in the lobby.There’s construction going on next to the building and the traffic is ridiculous. Please look both ways two or three times.The carpets in the lobby were so stained it is disgusting. It’s cheap, but not what I’m looking for on
Stayed 2 nights in Oct 2025

2/10 Terrible

Aeishah

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Please read the small print. This is not a hotel. It’s an apartment within a hotel building. There is no check in desk, no check in instructions provided. Had to ask the hotel staff for the building in which this is and they gave me a number to call. Keys were handed over and instructions sent how to empty the garbage and use the washing machine. No instructions on breakfast, pool, gym etc. Once entering the property it was very evident that the property is in dire need of refurbishment. Plastic resusable slippers were provided which is very unhygienic. We arrived late in the evening at 9:30pm so went straight to bed. In the morning was more evident on how dirty the property was with ants crawling all over the kitchen side. Kids reported they also found ants in their room. Thankfully I found another hotel and we checked out. The hotel has not refunded me for the 3 nights that we did not stay unfortunately
Stain on children ceiling
In need of refurbishment
Dirty under sink cupboard attracting ants
Ants on the kitchen side
Stayed 4 nights in Oct 2025

10/10 Excellent

Ghassan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If i coul i would it 10 stars for everything: location, staff, rooms,convenience, cleanliness.
Stayed 13 nights in Sep 2025

10/10 Excellent

Ahmad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 5 nights in Oct 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great apartment in a well positioned very central and great rooftop pool with an incredible view!
Stayed 4 nights in Aug 2025

2/10 Terrible

Hossein, Reservoir

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very disappointing stay. The service was extremely poor, and the facilities were very limited. This suite was not part of the Platinum Hotel management but rented out by a private individual. The hotel elevators lacked proper ventilation, the cleaning service was weak, and there was no luggage storage provided. Instead, the host charged 10 MYR cash per piece of luggage. On the first day, we were even given the wrong address and location, which caused unnecessary stress. Overall, I strongly recommend booking directly with the Platinum Hotel and not through a private host. In particular, avoid the suite on the 38th floor.
Stayed 7 nights in Sep 2025

10/10 Excellent

Balu

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Outstanding location Posh Room with worn out furni

Prime location. Excellent rooms, comfortable stay. Excellent quality of accommodation but really worn out patch worked run down furniture/ fittings that is a contrast to the posh room quality
Stayed 1 night in Sep 2025

10/10 Excellent

Richard p

Travelled with family
Liked: Cleanliness, staff & service
Had a great stay for 9 days. Apartment was spotless with a great view. Don’t plan on using the elevator between 11am and 1pm and you will be waiting well over half and hour for it as this is check out time.
Stayed 9 nights in Sep 2025

2/10 Terrible

Marius

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Zailani

Stayed 1 night in Sep 2025

10/10 Excellent

Musa Fadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great convenient area
Stayed 9 nights in Aug 2025

10/10 Excellent

Khai

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and prompted communications. The property is a little outdated and so cleanliness can be better
Stayed 4 nights in Aug 2025

10/10 Excellent

Hussein

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

SHUHRAT

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 7 nights in Apr 2025

10/10 Excellent

Mohamad Salleh

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Aug 2025

10/10 Excellent

Balakumar

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place and close to everything in downtown
Stayed 3 nights in Jul 2025

10/10 Excellent

Shangari

Stayed 4 nights in Jul 2025

6/10 Okay

Maziar

Travelled with family
Disliked: Amenities
Good location with easy access to MRT, walking distance to the twin towers. Nice view from the roof top pool, but the water was freezing which made it not pleasing to swim in. After a long flight arriving at the hotel, we had to wait 30 mins in the lobby for the person to bring our keys. We ordered an extra bed as we are a family of 5 but were given 2 double beds. Once we complained, they said they could not do anything until the next day once someone else checks out. There were ants all over the rooms.. on the last night they came up on my sons bed and couldn’t use that bed because it was full of ants. House keeping only came once every second day and that’s only because we kept asking for it. Though it states on their website that they have daily house keeping. Lifts were extremely slow and sometimes not fully functional as out of the 4 lifts only 2 were working and not enough for the amount of people. The airconditioning in the bedroom was not cooling and just blowing warm air. Shower and bathroom had not been cleaned at all as there were dirty remains from previous tenants. If you like to sleep in on your holiday- forget it as you will be woken up from chanting on loud speakers for the morning prayers which starts from 5.45am every morning for some time.. And this happens 5 times a day. Through till 9pm
Stayed 7 nights in Jul 2025