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4.3 out of 5

"Loved everything about our stay. Rooms were very spacious and clean. Staff were very friendly and helpful. Would highly recommend this hotel. " More

By a verified traveller on Sun 13 Oct 2019

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Hotel Description

Renaissance Kuala Lumpur Hotel puts you in the heart of Kuala Lumpur, connected to the convention center and within a 20-minute stroll of Kuala Lumpur Forest Eco Park and Petronas Twin Towers. Highlights at this luxury hotel include 2 restaurants, a full-service spa, and an outdoor swimming pool.

You can enjoy LCD TVs with satellite channels, and all 400 rooms feature WiFi, separate bathtubs and showers, and free bottled water. Minibars provide refreshments, and 24-hour room service makes dining in an option. Nice touches to enhance your stay include rainfall showerheads, slippers, and free toiletries. Safes, hair dryers, and phones are also available.

A day of pampering at MANDARA SPA can include massages, body wraps, and facials along with aromatherapy and mani/pedis. The restaurant, R Bar, serves international cuisine and is open for dinner. At the hotel's own poolside bar or bar/lounge, you can enjoy a drink. Enjoy the 24-hour fitness center, outdoor tennis court, sauna, and kids' swimming pool. 15392 square feet (1430 square meters) of event facilities include a conference center, and other business amenities include a business center and limo/town car service. Other amenities include free WiFi in public areas, a free manager's reception, and a coffee shop/café. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of valet parking.

Sights within a 20-minute walk of this 4.5-star Kuala Lumpur City Centre hotel include KLCC Park and Kuala Lumpur Tower.

Premium Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 Bedroom, Non Smoking (New Renaissance Suite, Club Level)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 Double Bed, Non Smoking (Club Level, High Floor)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Renaissance Kuala Lumpur Hotel ratings based on 20 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Renaissance Kuala Lumpur Hotel

Everyone (15) Business (1) Couples (4) Family (1)
5 out of 5
Loved everything about our stay. Rooms were very spacious and clean. Staff were very friendly and helpful. Would highly recommend this hotel.

Posted by on 13 Oct. 2019

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5 out of 5
The check in staff were courteous and efficient for a very fast check in. My room was more than ample and I was most comfortable. 10/10. Ideally locate in the heart of the city with all that you need.

Posted by on 6 Aug. 2019

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5 out of 5

Posted by on 4 Jul. 2019

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4 out of 5

Posted by on 17 Jun. 2019

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4 out of 5
Good location , spacious and there is good bar and restaurants located within the property so you do not need to leave . Rooms are clean and comfortable

Posted by on 17 May 2019

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5 out of 5
It was a comfortable experience, great staff, clean and very conveniently located

Posted by on 3 Apr. 2019

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4 out of 5
Fantastic view of the KLCC including the Petronas Towers, easy walking distance to City Centre and close to Bukit Nanas monorail station. Lovely classy feel. Friendly staff.

Posted by , from Darwin, Australia on 2 Apr. 2019

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5 out of 5
Wonderful location and staff. Appreciated the advice regarding locations for the best street food.

Posted by on 2 Dec. 2018

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2 out of 5

Close to twin towers

Besides location overall not great very dated, mini bar empty would not give 5 star just above motel

Posted by on 9 Apr. 2018

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3 out of 5
Pros: As above
Cons: More transparency with the options provided for payment per above.
Location: As above
Slightly dated hotel, location is quite central, monorail station across the street. Great for a short stay. If charging to a credit card, opt for the currency of the country of issue rather than the local currency as its set to favour the hotel.

Posted by , from Sydney on 8 Apr. 2018

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About the Renaissance Kuala Lumpur Hotel

Location Corner Of Jalan Sultan Ismail, Kuala Lumpur, 50450

Property Features

Renaissance Kuala Lumpur Hotel offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. A business center and limo/town car service are available. Event space at this hotel measures 15392 square feet (1430 square meters) and includes a conference center. A children's pool, a 24-hour fitness center, and a sauna are also featured at the luxury Renaissance Kuala Lumpur Hotel. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Kuala Lumpur hotel.

  • 1 building
  • 400 guestrooms or units
  • 26 levels
  • 2 dining venues
  • 15392 sq ft of conference space
  • 1430 sq m of conference space
  • Built in 1996
  • Bar by the pool
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Kuala Lumpur Intl. Airport (KUL) (60.7 km / 37.7 mi)
  • Train station: Kuala Lumpur Sultan Ismail Station (1.8 km / 1.1 mi)
  • Metro station: Bukit Nanas Station (0.1 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Renaissance Kuala Lumpur Hotel offers 400 accommodations with minibars and laptop-compatible safes. 53-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

The hotel hosts a free manager's reception daily.

R Bar - This restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Poolside Gazebo - This poolside restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Evolution Café - This restaurant specializes in fusion cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

Spa Services

  • Steam room in spa
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Renaissance Kuala Lumpur Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Car not required
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • UnionPay
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Parking height restrictions apply
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 68 per person (approximately)
  • Fee for in-room wireless Internet: MYR 0 per week (rates may vary)
  • Self parking fee: MYR 15 per day (in/out privileges)
  • Valet parking fee: MYR 15 per day (in/out privileges)
  • Late check-out fee: 50 percent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Kuala Lumpur Renaissance
  • Hotel Renaissance Kuala Lumpur
  • Kuala Lumpur Hotel Renaissance
  • Kuala Lumpur Renaissance
  • Kuala Lumpur Renaissance Hotel
  • Renaissance Hotel Kuala Lumpur
  • Renaissance Kuala Lumpur
  • Renaissance Kuala Lumpur Hotel
  • Renaissance Kuala Lumpur
  • Renaissance Kuala Lumpur Hotel Hotel
  • Renaissance Kuala Lumpur Hotel Kuala Lumpur
  • Renaissance Kuala Lumpur Hotel Hotel Kuala Lumpur

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.