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Platinum Service Suites Kuala Lumpur KLCC

Property class: 4

Photo gallery for Platinum Service Suites Kuala Lumpur KLCC

A poolside area with lounge chairs and a view of the city skyline.
Creator video
A modern interior with a unique geometric staircase and seating area.
A modern living room with a large window overlooking a cityscape, including high-rise buildings and construction cranes.
A modern living room with a sofa, a glass table with a bottle and tissues, a TV on a shelf, and a large window with a city view.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$250
includes taxes & fees
23 Aug - 24 Aug

Explore the area

View map
THE FACE SUITES, PLATINUM,1020, Jalan Sultan Ismail, 50250 Kuala Lumpur, Kuala Lumpur, 50250
  • Place, Kuala Lumpur Forest Eco Park
    ‪3 min walk‬
  • Place, Suria KLCC Shopping Centre
    ‪12 min walk‬
  • Place, Petronas Twin Towers
    ‪14 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪61 min drive‬

Room options

View all photos for Room

A hotel room with a bed, a nightstand, a lamp, and a window with curtains.

Room

  • Sleeps 7
  • Free Wi-Fi

View all photos for Superior Apartment, 1 Bedroom

A hotel room with a large bed, a desk, a chair, a nightstand, and a view of the city.

Superior Apartment, 1 Bedroom

  • 78 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Apartment, 2 Bedrooms

A hotel room with a large bed, a desk, and a chair.

Family Apartment, 2 Bedrooms

  • 111 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 3 Bedrooms

A hotel room with a large window, a bed with white bedding, a nightstand, and a chair.

Deluxe Apartment, 3 Bedrooms

  • 120 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Executive Apartment, 2 Bedrooms

A hotel room with a large window, a bed with white bedding and pink pillows, a bedside table with a lamp, and a view of a cityscape.

Executive Apartment, 2 Bedrooms

  • 88 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Single Futon
  • Free Wi-Fi

View all photos for Room

A hotel room with a large bed, a nightstand, a window with curtains, and a view of the city.

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, a nightstand, a lamp, and a window with curtains.

Room

  • Sleeps 5
  • Free Wi-Fi

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About the area

Kuala Lumpur

Platinum Service Suites Kuala Lumpur KLCC places you in the centre of Kuala Lumpur, within just a 15-minute stroll of popular places like Petronas Twin Towers and Suria KLCC Shopping Centre. Highlights at this hotel include a restaurant, an outdoor swimming pool and in-room kitchenettes. .The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, kids' swimming pool and pool loungers. Other amenities include laundry facilities, a library and a corner/local shop. There's also the convenience of free self parking. .Within a 20-minute walk of this 4-property class Golden Triangle hotel, attractions include KLCC Park and Pavilion Kuala Lumpur.

What's nearby

  • Kuala Lumpur Forest Eco Park - 3 min walk - 0.3 km
  • Suria KLCC Shopping Centre - 12 min walk - 1.0 km
  • Petronas Twin Towers - 14 min walk - 1.2 km
  • KLCC Park - 14 min walk - 1.2 km
  • Kuala Lumpur Tower - 19 min walk - 1.6 km

Getting around

  • Bukit Nanas Station - 4 min walk
  • Kuala Lumpur Sultan Ismail Station - 16 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 35 min drive

Restaurants

  • ‪Wariseni - ‬4 min walk
  • ‪Cafe: In House - ‬3 min walk
  • ‪Deepblue - ‬1 min walk
  • ‪Roti Canai Pak Hassan - ‬5 min walk
  • ‪The Mesh - ‬5 min walk

About this property

Platinum Service Suites Kuala Lumpur KLCC

Platinum Service Suites Kuala Lumpur KLCC offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

The business-friendly Platinum Service Suites Kuala Lumpur KLCC also features a library, laundry facilities, and dry cleaning/laundry services. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Kuala Lumpur hotel.

  • 15 guestrooms or units
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Library
  • Corner/local shop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Platinum Service Suites Kuala Lumpur KLCC offers 15 air-conditioned accommodations with fireplaces and washers/dryers. This accommodation offers separate sitting areas and includes desks. Accommodation at this 4-star hotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include slippers, designer toiletries, complimentary toiletries and hairdryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access. 32-inch LED televisions come with cable channels. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Similar properties

Outdoor pool
THE FACE Style Hotel
Golden Triangle
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 111 reviews
The price is AU$161
includes taxes & fees
18 Aug - 19 Aug
THE FACE Style Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Extra futon (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Hob
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Fireplace
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washing machine/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at Platinum Service Suites Kuala Lumpur KLCC

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 300 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: MYR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Platinum Service Suite @ The Face
Platinum Service Suite at The Face
Platinum Service Suites Kuala Lumpur KLCC Hotel
Platinum Service Suites Kuala Lumpur KLCC Kuala Lumpur
Platinum Service Suites Kuala Lumpur KLCC Hotel Kuala Lumpur

Frequently asked questions

What is the cancellation policy at Platinum Service Suites Kuala Lumpur KLCC?

Platinum Service Suites Kuala Lumpur KLCC offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Platinum Service Suites Kuala Lumpur KLCC?

As of 15 Aug 2026, prices found for a 1-night stay for 2 adults at Platinum Service Suites Kuala Lumpur KLCC on 23 Aug 2026 start from AU$250, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Platinum Service Suites Kuala Lumpur KLCC?

Yep, Platinum Service Suites Kuala Lumpur KLCC has a free self car park. Onsite parking is limited.

Does Platinum Service Suites Kuala Lumpur KLCC have a pool?

Platinum Service Suites Kuala Lumpur KLCC has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 10:00 AM to 10:00 PM.

What makes Platinum Service Suites Kuala Lumpur KLCC a romantic place to stay?

A lounge bar, plus fireplaces in the guestrooms, help set the scene for a romantic weekend at Platinum Service Suites Kuala Lumpur KLCC.

Is there a free airport shuttle available at Platinum Service Suites Kuala Lumpur KLCC?

No, Platinum Service Suites Kuala Lumpur KLCC does not offer an airport shuttle service.

Is there a bar or restaurant at Platinum Service Suites Kuala Lumpur KLCC?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Platinum Service Suites Kuala Lumpur KLCC?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Platinum Service Suites Kuala Lumpur KLCC?

No, pets and service animals are not allowed.

Platinum Service Suites Kuala Lumpur KLCC Reviews

Reviews

6.4
Rating 10 - Excellent. 3 out of 15 reviews
Rating 8 - Good. 4 out of 15 reviews
Rating 6 - Okay. 4 out of 15 reviews
Rating 4 - Poor. 1 out of 15 reviews
Rating 2 - Terrible. 3 out of 15 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Clean and comfortable
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, All staff & security very very helpful. Room is very nice & i have Booking 1- bedroom but the host give me 2- bedroom apartment it’s very nice and clean.
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Ketan

Liked: Cleanliness, staff & service
Excellent location and safe and easy parking if self-driving. Overall condition of the unit was alright, could have been better with some rectification/repairs.
Stayed 4 nights in Jun 2024
Verified review

8/10 Good

Hon Wei

Liked: Staff & service
If they have cashless with no high deposits should be great. The locations are convenient to travel because of Railway stations. Able to direct from KLIA 2 trains to there.
Stayed 2 nights in Jul 2022
Verified review

6/10 Okay

Tamaki

Disliked: Cleanliness, staff & service
客室からのロケーション、インフィニティプールのロケーションがとても良く、思い出になりました。
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Soumaya

Liked: Cleanliness, staff & service, property conditions & facilities
Très bon séjours l’emplacement est juste magnifique
Stayed 7 nights in Apr 2024
Verified review

6/10 Okay

Ma Graciela

Liked: Cleanliness
Disliked: Property conditions & facilities

Falta de mantenimiento

No hay recepción, Salimos de madrugada al aeropuerto y fue un problema hacer el check out . Al departamento le falta muchísimo mantenimiento , las bardas estaban manchadas , el box estaba demasiado sucio , por lo menos deberían de ponerle una funda para que no se vea el estado en el que se encuentra. Al igual que las toallas de baño y el sillón . Creo que hay mejores opciones definitivamente
Stayed 3 nights in Mar 2024
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
部屋の掃除を依頼してもやらないことがしばしば。 交換したタオルが汚れてる
Stayed 7 nights in Feb 2023
Verified review

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Air conditioners are mostly not working

Check in was a bit weird, since 3 of 5 aircons were not working and no warning upfront was given. Other than that everything was ok
Stayed 1 night in Oct 2021
Verified review

6/10 Okay

How Kim

Liked: Property conditions & facilities
Stayed 8 nights in Jun 2024
Verified review

2/10 Terrible

Dae hyun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024
Verified review

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Feb 2023
Verified review

2/10 Terrible

DONGJUN

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Verified review

8/10 Good

Marimuthu

Stayed 1 night in Aug 2020
Verified review

8/10 Good

Pun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020