6/10 Okay
Zac
Travelled with partner
18 Sept 2025
Disliked: Amenities
The good
- Plenty of lifts, so despite the place being busy, you can go up and down relatively fast
- Pool area is quite nice
- Good location close to malls, restaurants, KLCC Park and PETRONAS Towers
- Price is pretty reasonable so it is a comfortable mid budget stay
- Despite being daily chaos and overloaded everyday, the breakfast food is pretty good
- Generally there are friendly staff about the hotel.
The bad;
- Limited to no hot water in the mornings
- Limited to no internet in the evenings
- Breakfast is chaos and overcrowded from 7am until 10am everyday
- Gym opens late at 7am
- Only 1 treadmill in gym
- Tennis Courts are unusable
- Only 1 washing machine working in the laundry
- Old and outdated decor and facilities
Generally it’s best to beware this hotel. They are very good at marketing themselves, but the reality falls well short of expectations. Photos are deceiving and misleading. Wifi is non existent anywhere in the hotel between 5pm-11pm. The tennis courts are wrecked and cannot be used. The self laundry is all broken with only 1 machine working. The room service food is poor at best, but the breakfast is quite good. Room ammenities are old and basic. Toilet paper is like gold here, they encourage the bidet use.
Westerners should be aware, it is a very Muslim friendly hotel, including prayer mats, no alcohol served in the lobby bar and women only times for shared amenities.
Zac
Stayed 5 nights in Sep 2025
