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Pan Pacific Serviced Suites Kuala Lumpur

5.0 star property
Luxury aparthotel with full-service spa and fitness centre

Photo gallery for Pan Pacific Serviced Suites Kuala Lumpur

Outdoor pool
Premium bedding, down duvets, in-room safe, desk
Deluxe Suite, 2 Bedrooms | Private kitchenette
Breakfast area
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Dryer
  • Washer
  • Parking available
  • Spa
The current price is AU$222
includes taxes & fees
14 May - 15 May

Explore the area

Map
Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Berjaya Times Square
    ‪6 min walk‬
  • Pavilion Kuala Lumpur
    ‪7 min walk‬
  • Petronas Twin Towers
    ‪3 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪45 min drive‬

Room options

View all photos for Premier Suite, 2 Bedrooms

Premier Suite, 2 Bedrooms

Premier Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dining table
  • City view
  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, down duvets, in-room safe, desk

Executive Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dining table
Smart TV
  • City view
  • 58 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, down duvets, in-room safe, desk

Deluxe Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dining table
  • 76 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Premier Suite, 1 Bedroom (2 Twin Bed)

Wardrobe

Premier Suite, 1 Bedroom (2 Twin Bed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dining table
Smart TV
  • City view
  • 58 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dining table
  • City view
  • 75 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Premier Suite, 1 Bedroom (1 King Bed)

Wardrobe

Premier Suite, 1 Bedroom (1 King Bed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dining table
Smart TV
  • City view
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, down duvets, in-room safe, desk

Deluxe Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dining table
Smart TV
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dining table
Smart TV
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Kuala Lumpur

A luxury stay in Kuala Lumpur awaits you at Pan Pacific Serviced Suites Kuala Lumpur. Within just a 10-minute stroll, you'll find popular attractions like Berjaya Times Square and Pavilion Kuala Lumpur. Highlights at this aparthotel include a full-service spa, an outdoor swimming pool and in-room kitchenettes. .Each apartment is soundproofed and features Smart televisions with digital channels, along with a washer/dryer, free WiFi and a sitting area. In-room dining is easy with a kitchenette that comes equipped with a fridge and a microwave. Nice touches to enhance your stay include a rainfall showerhead and bathrobes, while premium bedding and a down duvet invite a good night's rest. A TV, a coffee/tea maker and a safe are also available. Change of towels is available on request .A day of pampering at St. Gregory can include massages and body scrubs. Enjoy the gym and kids' swimming pool. Plus you'll find free Wi-Fi in public areas and coffee/tea in a common area. There's also the convenience of valet parking. .Attractions within a 20-minute walk of this 5-property class Bukit Bintang aparthotel include KLCC Park and Suria KLCC Shopping Centre.
View more Aparthotels in Kuala LumpurOpens in a new window

What's nearby

  • Berjaya Times Square - 6 min walk - 0.6 km
  • Pavilion Kuala Lumpur - 7 min walk - 0.6 km
  • KLCC Park - 18 min walk - 1.5 km
  • Suria KLCC Shopping Centre - 19 min walk - 1.6 km
  • Petronas Twin Towers - 3 min drive - 2.6 km

Getting around

  • Bukit Bintang Station - 2 min walk
  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 39 min drive

Restaurants

  • ‪Parkroyal Kuala Lumpur - ‬2 min walk
  • ‪Kurata Japanese Fine Dining - ‬1 min walk
  • ‪Teppanyaki - ‬4 min walk
  • ‪Ah Cheng Laksa - ‬4 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Pan Pacific Serviced Suites Kuala Lumpur

Luxury aparthotel with full-service spa and fitness centre
Pan Pacific Serviced Suites Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a fitness centre. Public spaces have free WiFi. A meeting room and coworking spaces are available. A children's pool, spa services, and multilingual staff are also featured at the luxury Pan Pacific Serviced Suites Kuala Lumpur. Parking is available for a fee.

This 5-star Kuala Lumpur aparthotel is smoke free.

  • 210 guestrooms or units
  • 25 levels
  • Charging station for electric cars
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Pool or billiards table
  • Lift
  • No smoking on site
  • 1 conference room
Pan Pacific Serviced Suites Kuala Lumpur offers 210 air-conditioned accommodations with washers/dryers and a safe. This accommodation offers separate sitting areas and includes dining tables. Beds feature down duvets and premium bedding. 55-cm Smart televisions come with digital channels. Accommodation at this 5-star aparthotel has kitchenettes with full-sized fridge/freezers, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Kuala Lumpur aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

St. Gregory has 6 treatment rooms, including rooms for couples. Services include facials, body scrubs and body treatments. The spa is open daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

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  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 726 reviews
The price is AU$148
includes taxes & fees
14 May - 15 May
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Property amenities

Pool/Spa

  • 6 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Massage
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (MYR 2.20 per night)
  • Valet parking on site (MYR 40 per day)

Family friendly

  • Children's pool
  • Free cot

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven

Dining

  • Coffee and tea in common areas
  • Dining table

Bedrooms

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed: MYR 180 per night

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Living spaces

  • Dining table
  • Separate sitting area

Entertainment

  • 55-cm Smart TV with digital channels

Laundry

  • Washer/dryer

Work spaces

  • Coworking space
  • Desk chair
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Electrical adapters
  • Housekeeping (daily)
  • Iron/ironing board
  • Multilingual staff
  • Phone
  • Safe

Location highlights

  • Near a metro station
  • Near an outlet shopping centre

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 210 units
  • 25 floors
  • Banquet hall
  • Bed sheets changed on request
  • Electric car charging station
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pan Pacific Serviced Suites Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 180 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: MYR 2.20 per night
  • Valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 180 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

PAN Pacific SS Kuala Lumpur
Pan Pacific Serviced Suites Kuala Lumpur Aparthotel
Pan Pacific Serviced Suites Kuala Lumpur Kuala Lumpur
Pan Pacific Serviced Suites Kuala Lumpur Aparthotel Kuala Lumpur

Frequently asked questions

Is parking available at Pan Pacific Serviced Suites Kuala Lumpur?

Yep, Pan Pacific Serviced Suites Kuala Lumpur has a secured covered self car park for MYR 2.20 per night.

How much does it cost to stay at Pan Pacific Serviced Suites Kuala Lumpur?

As of 1 May 2025, prices found for a 1-night stay for 2 adults at Pan Pacific Serviced Suites Kuala Lumpur on 14 May 2025 start from AU$221.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Pan Pacific Serviced Suites Kuala Lumpur?

Yep, St. Gregory is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Pan Pacific Serviced Suites Kuala Lumpur have a pool?

Pan Pacific Serviced Suites Kuala Lumpur has an outdoor pool and a kids' pool.

What makes Pan Pacific Serviced Suites Kuala Lumpur a romantic place to stay?

Couples spa treatments, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Pan Pacific Serviced Suites Kuala Lumpur.

Is Pan Pacific Serviced Suites Kuala Lumpur family-friendly?

You bet! With amenities such as a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Pan Pacific Serviced Suites Kuala Lumpur is a hit with families.

Is there a free airport shuttle available at Pan Pacific Serviced Suites Kuala Lumpur?

No, Pan Pacific Serviced Suites Kuala Lumpur does not offer an airport shuttle service.

What time are check-in & check-out at Pan Pacific Serviced Suites Kuala Lumpur?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Pan Pacific Serviced Suites Kuala Lumpur?

No, pets and service animals are not allowed.

Pan Pacific Serviced Suites Kuala Lumpur Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 117 out of 159 reviews
Rating 8 - Good. 31 out of 159 reviews
Rating 6 - Okay. 5 out of 159 reviews
Rating 4 - Poor. 0 out of 159 reviews
Rating 2 - Terrible. 6 out of 159 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elson

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. Highly recommended
Stayed 4 nights in Jan 2025

10/10 Excellent

Richie, Ascot Vale

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a short 3 day stay in KL in a 2 br suite in Jan. Found the room to be great, the facilities convenient and the location easy walking distance to Bukit Bintang / Chankat / Pavillion / Time Square and the air conditioned foot bridges that take you to KLCC. Service from front desk staff was particularly outstanding. Perfect for our needs.
Stayed 3 nights in Jan 2025

10/10 Excellent

thu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room is spacious and very clean. Staff is helpful and professional. Breakfast is good but menu is very much the same daily.
Stayed 5 nights in Jan 2025

10/10 Excellent

Battulga

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The customer service was excellent.
Stayed 2 nights in Jan 2025

8/10 Good

Marshall

Liked: Cleanliness, property conditions & facilities
As good as ever
Stayed 2 nights in Jan 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were exceptional, knowledgeable and friendly.
Stayed 7 nights in Dec 2024

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
A fabulous place to stay. We stayed 3 nights. Lovely staff. Great bed, closet area is massive, so nice to have laundry machine as well. Perfect location right beside a fantastic mall. Great food options in the area too. Absolutely recommend.
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Kylie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Easy access to eats, shops and Time Square shopping centre theme park. Easy with kids. Great staff and happy to organise tours and transport. Great lounge, pool and breakfast are on floor 25
Stayed 4 nights in Dec 2024

10/10 Excellent

Siew Hui

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room and clean. Will go back again
Stayed 3 nights in Dec 2024

8/10 Good

Sachin

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 6 nights in Dec 2024

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, room comfort
Overall our stay was a pleasant one and we all had a good relaxing stay here. Toiletries complete with bath salt for tub
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Roomy, clean and fully furnished including washer and dryer. Good location near Lot 10 food court and MRT. Staff members are friendly and helpful.
Stayed 3 nights in Nov 2024

8/10 Good

Ian

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Sarawathi

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jure

Liked: Cleanliness, amenities, property conditions & facilities
Big rooms, great amenities, very central
Stayed 4 nights in Nov 2024

8/10 Good

Marshall

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good experience
Stayed 4 nights in Nov 2024

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Clare, Karrinyup

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, cleanliness of the hotel is perfect.
Stayed 4 nights in Nov 2024

10/10 Excellent

Samina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A great location opposite a local shopping centre with a supermarket as well as within a 7-10mins walk to other shopping centres such as the Pavillion, Lot 10 and local transport links. Lots of food options, local, international cuisine as well as fast food franchises very close by. The hotel suite itself was very clean with amazing views and comfy beds. Having additional room facilities such as the kitchen with microwave, oven, crockery and washing machine/dryer were all very beneficial. The room also had a Nespresso coffee machine and a mix of herbal and English tea topped up daily. One very small thing that would have been helpful is having a small quantity of laundry detergent provided. Our bathroom had a walk in rain shower as well as a standard shower complemented with Balmain toiletries. The wash basin area had generous storage space and additional complimentary toiletries, a separate toilet area with it's own wash basin area. We appreciated the 'walk in' wardrobe area again with helpful touches such as an umbrella, shoe horn, variety of hanger types, gowns, slippers, hair dryer, safe deposit box, ironing board and iron. Overall, the room felt very clean, spacious, thoughtfully designed with a range of lighting options and spaces to relax. We did access the rooftop pool which was clean with great views. Staff were polite although I did highlight the iron wasn't working 3 times before it was replaced. Really fantastic stay. I wouldn't hesitate to rebook!
Stayed 7 nights in Oct 2024

8/10 Good

ida

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

abdelkader

Liked: Cleanliness, amenities, property conditions & facilities
the staff are very nice The rooms are very clean and open space
Stayed 3 nights in Oct 2024

2/10 Terrible

Catherine

Travelled with family
Disliked: Room comfort

Terrible customer service - Do Not Stay Here

My family of 6 adults stayed here on 10/11. I have run into two customer service issues. (1) Rooms - I originally booked 2 rooms. When we checked-in, we were only given one room. I told the lady that there should be 2 rooms but she said it was one two-bedroom suite. While booking the rooms and entering 6 adults, it gave me options for 2 rooms which is why I booked 2 rooms. There is a capacity for 4 adults per 2 bedroom suite. The front desk took copies of our 6 passports at check in. Issue is we were charged for both rooms and we were not comfortable in the suite with 6 adults. One was charged to the card that was provided on 10/11. The other room was charged to the credit card that was used to book the rooms. I have requested a refund for the room we did not get with no response. (2) Transfer - I requested for a transfer on 9/20 after providing our reservation information for 6 passengers. It was confirmed from Sathiya on 9/24 that our transportation was set. I also inquired where would we meet with no response. When we arrived to the airport, there was no transportation so we had to get a taxi. I emailed concierge and they thought we were arriving in November. I don’t understand where the miscommunication was if the hotel requested our reservation confirmation and has the dates. Other than the hotel, we enjoyed our short stay in Kuala Lumpur. Just beware of this hotel’s lack of customer service.
Stayed 1 night in Oct 2024

10/10 Excellent

Uzayr

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Super clean and modern, great facilities, order the omelette for breakfast you won’t regret it!
Stayed 4 nights in Sep 2024