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4.7 out of 5

"Very clean, good selection of breakfast in the mornings and nice bar. Great location - Close to train station, twin towers a s shopping centre. " More

By a verified traveller on Thu 05 Mar 2020

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Hotel Description

Ibis Kuala Lumpur City Centre Hotel places you in the center of Kuala Lumpur, within just a 15-minute stroll of Petronas Twin Towers and KLCC Park. Highlights at this hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

You can enjoy LED TVs with satellite channels, and all 684 soundproofed rooms feature free WiFi, coffee/tea makers, and free bottled water. Nice touches to enhance your stay include rainfall showerheads, slippers, and free toiletries. Minibars, safes, and hair dryers are also available.

The buffet restaurant, Kampung Kitchen, serves local and international cuisine and is open for breakfast, lunch, and dinner. Sky Bar is the hotel's own rooftop bar, serving drinks along with dinner. Enjoy the 24-hour fitness center, kids' swimming pool, and pool loungers. Added amenities include free WiFi in public areas, a conference center, and a coffee shop/café. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free shopping center shuttle.

Sights within a 20-minute walk of this 4-star Kuala Lumpur City Centre hotel include Suria KLCC Shopping Centre and Kuala Lumpur Convention Centre.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$53* Per night/room 1 Jan. - 2 Jan.

Standard Room, 2 Single Beds, High Floor

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, High Floor

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Ibis Kuala Lumpur City Centre Hotel ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Ibis Kuala Lumpur City Centre Hotel

Everyone (3)
5 out of 5
Very clean, good selection of breakfast in the mornings and nice bar. Great location - Close to train station, twin towers a s shopping centre.

Posted by on 5 Mar. 2020

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Comment from Hotel Management

10 Mar. 2020 by ibis KLCC

Dear Guest, greetings from ibis KLCC and we are very happy to hear that you've enjoyed your stay. We look forward to you returning to us in the near future, till then do travel safe!

4 out of 5

Posted by on 14 Feb. 2020

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Comment from Hotel Management

10 Mar. 2020 by ibis KLCC

Dear Guest, greetings from ibis KLCC and we are very happy to hear that you've enjoyed your stay. We look forward to you returning to us in the near future, till then do travel safe!

5 out of 5
I requested sleeping for 4 adults through Wotif and they came up with a room that only had 3 beds. When we explained to the staff what had happened and if they had an extra mattress they kindly gave us two rooms with an adjoining door for the same price. The place is clean and quiet and the staff helpful. No room service though.

Posted by , from Perth on 6 Nov. 2018

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About the Ibis Kuala Lumpur City Centre Hotel

Location 32 Jalan Yap Kwan Seng, Kuala Lumpur, 50450

Property Features

Ibis Kuala Lumpur City Centre Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 7 meeting rooms available. A children's pool, spa services, and tour/ticket assistance are also featured at the business-friendly Ibis Kuala Lumpur City Centre Hotel. Self parking is free. This 4-star Kuala Lumpur hotel is smoke free.

  • 1 building
  • 684 guestrooms or units
  • 33 levels
  • Built in 2018
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Kuala Lumpur Intl. Airport (KUL) (59.2 km / 36.8 mi)
  • Train station: Kuala Lumpur Masjid Jamek Station (3 km / 1.8 mi)
  • Metro station: Ampang Park Station (0.8 km / 0.5 mi)
  • Property shuttles: Free shopping center shuttle
  • Parking: Free self parking

Room Amenities

Ibis Kuala Lumpur City Centre Hotel offers 684 air-conditioned accommodations with minibars and laptop-compatible safes. 40-inch LED televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • LED television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Kampung Kitchen - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Sky Bar - This rooftop bar serves dinner only. Open daily.

Petite Paris Cafe - Onsite café. Open daily.

Spa Services

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 100.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) and ALLSAFE (Accor Hotels) guidelines.

  • Number of children who can stay for free – 2
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Car not required
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 30 for adults and MYR 15 for children (approximately)
  • Rollaway bed fee: MYR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ibis Kuala Lumpur City Centre
  • Ibis Kuala Lumpur City Centre
  • Ibis Kuala Lumpur City Centre Hotel Hotel
  • Ibis Kuala Lumpur City Centre Hotel Kuala Lumpur
  • Ibis Kuala Lumpur City Centre Hotel Hotel Kuala Lumpur

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.