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Hotel Maya Kuala Lumpur City Center

5.0 star property
Luxury hotel with 2 restaurants and fitness centre

Photo gallery for Hotel Maya Kuala Lumpur City Center

Indoor pool, pool loungers
Lobby
Poolside bar
Exterior
Food and drink

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

Map
138, Jalan Ampang, Kuala Lumpur, 50450
  • Petronas Twin Towers
    ‪3 min walk‬
  • KLCC Park
    ‪7 min walk‬
  • Pavilion Kuala Lumpur
    ‪14 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪51 min drive‬

Room options

View all photos for Grand Premier Room

City view

Grand Premier Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2020
Blackout curtains
Memory foam bed
  • City view
  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, memory-foam beds, in-room safe, desk

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2020
Blackout curtains
Memory foam bed
Premium bedding
  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Heritage Room

Heritage Room

Heritage Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2020
Blackout curtains
Memory foam bed
Premium bedding
  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Room

Extra beds

Premier Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2020
Blackout curtains
Memory foam bed
Premium bedding
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Kuala Lumpur

A luxury stay in the heart of Kuala Lumpur awaits you at Hotel Maya Kuala Lumpur City Center. Within just a 10-minute stroll, you'll find Petrosains Science Discovery Centre and Petronas Twin Towers. Highlights at this hotel include 2 restaurants, an indoor swimming pool and free self-parking. .The restaurant, Maya Brasserie, serves local and international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, steam room and pool loungers. Business amenities include 6 meeting rooms and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning local cuisine breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of an airport shuttle. .Places within a 15-minute walk of this 5-property class Golden Triangle hotel include KLCC Park and Kuala Lumpur Convention Centre.

What's nearby

  • Petronas Twin Towers - 3 min walk - 0.3 km
  • KLCC Park - 7 min walk - 0.6 km
  • Kuala Lumpur Convention Centre - 7 min walk - 0.6 km
  • Pavilion Kuala Lumpur - 14 min walk - 1.2 km
  • Kuala Lumpur Tower - 14 min walk - 1.2 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 2 min drive
  • Bukit Nanas Station - 6 min walk
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • ‪WET Deck - ‬3 min walk
  • ‪Ramah Tamah - ‬1 min walk
  • ‪Yen - ‬2 min walk
  • ‪Kobanas Cafeteria - ‬5 min walk
  • ‪Gerai Kuih & Nasi Lemak - ‬2 min walk

About this property

Hotel Maya Kuala Lumpur City Center

Luxury hotel with 2 restaurants and fitness centre
Hotel Maya Kuala Lumpur City Center offers its guests an indoor pool, a steam room, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 6 meeting rooms. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Hotel Maya Kuala Lumpur City Center. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. A complete renovation of Hotel Maya Kuala Lumpur City Center was completed in March 2020.

Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

  • 284 guestrooms or units
  • 22 levels
  • 2 dining venues
  • Built in 2005
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Hotel Maya Kuala Lumpur City Center offers 284 air-conditioned accommodations with a safe and complimentary bottles of water. Memory foam beds feature premium bedding. Cable televisions are provided. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Indonesian, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10:30 AM for a fee: MYR 58 for adults and MYR 29 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • La Bodega
  • Maya Brasserie

Things to do

  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 22 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas (fines apply)
  • Reception hall
  • Renovated entire property - March 2020

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Maya Kuala Lumpur City Center

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 100.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately MYR 58 for adults and from MYR 29 for children
  • Airport shuttle fee: MYR 191.00 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash. Long-term renters welcome. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Maya Kuala Lumpur
Kuala Lumpur Hotel Maya
Kuala Lumpur Maya Hotel
Maya Hotel Kuala Lumpur
Maya Kuala Lumpur
Maya Kuala Lumpur Hotel
Hotel Maya Kuala Lumpur
Maya Kuala Lumpur City Center
Hotel Maya Kuala Lumpur City Center Hotel
Hotel Maya Kuala Lumpur City Center Kuala Lumpur
Hotel Maya Kuala Lumpur City Center Hotel Kuala Lumpur

Frequently asked questions

What is the cancellation policy at Hotel Maya Kuala Lumpur City Center?

Hotel Maya Kuala Lumpur City Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Maya Kuala Lumpur City Center?

Yep, Hotel Maya Kuala Lumpur City Center has a free self car park.

Does Hotel Maya Kuala Lumpur City Center have a pool?

Hotel Maya Kuala Lumpur City Center has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Hotel Maya Kuala Lumpur City Center?

Hotel Maya Kuala Lumpur City Center features an indoor pool, a steam room and 2 restaurants. All guestrooms come with memory foam beds and premium bedding.

What makes Hotel Maya Kuala Lumpur City Center a romantic place to stay?

Couples dining and romance packages, as well as memory foam beds in the guestrooms, all help set the scene for a romantic weekend at Hotel Maya Kuala Lumpur City Center.

Is Hotel Maya Kuala Lumpur City Center family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hotel Maya Kuala Lumpur City Center is a hit with families.

Does Hotel Maya Kuala Lumpur City Center serve breakfast?

Sure does, local cuisine brekkie is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Maya Kuala Lumpur City Center?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Maya Kuala Lumpur City Center?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Maya Kuala Lumpur City Center?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Maya Kuala Lumpur City Center?

No, pets and service animals are not allowed.

Hotel Maya Kuala Lumpur City Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 327 out of 1001 reviews
Rating 8 - Good. 346 out of 1001 reviews
Rating 6 - Okay. 182 out of 1001 reviews
Rating 4 - Poor. 82 out of 1001 reviews
Rating 2 - Terrible. 64 out of 1001 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ganesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an Amazing stay
Stayed 1 night in Feb 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Adequate Hotel

Hotel is hard to find, not signed very well and lobby is on the 2nd floor of the building. Staff at check in did not tell us everything, we had to figure it out. Pool is on the 3rd floor (which is designated for Muslims) which made us feel uncomfortable. Breakfast was amazing!! Check in staff was okay but not helpful and hard to understand, but other staff were friendly. Beds in the rooms are rock hard and uncomfortable.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room had a view of the Twin Towers as they was just 150 metres away. The room was ideal. Traffic noise should be considered as this could be a problem for some. Check-in staff were excellent and very helpful.
Stayed 1 night in Feb 2025

4/10 Poor

Jesse

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

Need to be de-stared

The facility is run down with damage to walls and floors and furniture. Bathroom facets and tile leak. For a high star facility this should not have been the case. When I arrived the shower water was luke warm. Once I mentioned the issue they were great and fixed it. The walls and room decor were broken cracked or poorly repaired. Room 1509 was not good for the rating of the hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lachlan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located hotel with easy access to monorail and walking distance to Petronus Towers and Hard Rock Cafe as well as others
Stayed 7 nights in Feb 2025

8/10 Good

Bo

Liked: Cleanliness, staff & service, property conditions & facilities

Ok hotel, expensive but great location.

Crazy to have the reception on first floor. the big restaurant on ground floor was boring and not interesting. The small cafe/bar on 12th floor was great, loved the food,- and not to forget the incredible view.But way to loud music. Don´t book a taxi at the reception,- far too expensive. Nice room, big and very clean. Even though we stayed at 18th floor there still was noice from the street during the night.
Stayed 2 nights in Feb 2025

10/10 Excellent

Guramanbir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, friendly staff and clean rooms
Stayed 3 nights in Feb 2025

2/10 Terrible

gilles

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A huge mistake

What can I say ?? The worse hotel I have staid from the last 10 years!! Room : very noisy , very old fashion, no decoration, bad feeling. coming back from restaurant, very bad painting smell apears ! need to change room. I definitvely dont' recommend this hotel
Stayed 1 night in Feb 2025

4/10 Poor

CLAUDIO

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Renovation needed now!

I have stayed many times in this hotel before-covid and so I decided to stay here again for few nights. I was disappointed to realize that nothing has been done to even maintain the hotel well and instead, I ended up regretting to stay here... Negatives: the room we stayed in (best on the list by the way) is dated and patched up badly in everything... old and chipped furniture, old carpets, walls scratched and badly repainted over, broken blinds and many more bad details... Moreover, the windows are not sound-proof so you literally hear everything that goes on on the outside of the hotel; The common areas and all facilities in general are very old style, not too clean and beyond dated; very poor quality breakfast with boring, badly presented food selection and low quality standards. Positives: the staff (especially maintenance) tried their best to compensate all hotel's faults and mis-working things but in the end it was not good enough. Not recommended unless the management decides to undergo a serious renovation plan.
Stayed 3 nights in Jan 2025

8/10 Good

Neville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to Petronas Towers

Very good modern hotel, well located, close 5o Petronas Towers
Stayed 3 nights in Dec 2024

2/10 Terrible

Jianbin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great as it is so close to Twins towers.But is is not clean. The sheet was dirty when we checked in. Also there is a huge hollow open space inside the hotel. The open space is not enclosed, not air conditioned, Birds nestled there. You can see lots birds poo in the open corridor. No body cleaned them. Not healthful.
Stayed 4 nights in Dec 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Amenities
Room was really spacious with chaise long, bath and shower in room, lobby was big with lots of facilities. Staff helpful and friendly. Great location near Petronas towers
Stayed 1 night in Dec 2024

8/10 Good

Shahridan

Stayed 3 nights in Dec 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel could not be more suitable. So many restaurants and shopping close by, many are walkable which is not always the case in Kuala Lumpur. Is 45 to 1.5 hour from airport depending on traffic. Rooms are much nicer than price would indicate. Great value.
Stayed 3 nights in Dec 2024

6/10 Okay

Mathew

Stayed 3 nights in Dec 2024

4/10 Poor

JASWINDER

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Daryll

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodating reception
Stayed 1 night in Dec 2024

10/10 Excellent

Darren

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Shaik Khaja

Business traveller
Liked: Cleanliness

Unpleasant experience

in the night two times somebody knocked my door one at 1230 am and another around 0115am. Knocked and press bell. When i called to reception, they said CCTV shows no one. What this means for me, you can guess. But I am not happy they didnt do investigation well enough to conclude the unconcluded one.
Stayed 1 night in Dec 2024

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Benny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel except the elevator doors only open for 2 seconds. You have to be ready and jump in fast or they will close. There are 4 elevators, if you wait by the wrong one you’ll miss it. Also no plug ins near the bed.
Stayed 5 nights in Nov 2024

2/10 Terrible

EUMBER

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Tó much noise
Stayed 3 nights in Nov 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación.
Stayed 2 nights in Nov 2024

10/10 Excellent

Vu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff especially Allan excellent customer service
Stayed 10 nights in Nov 2024

8/10 Good

SEE

Business traveller
Liked: Cleanliness, staff & service, room comfort
Easy access to city area for shopping and food
Stayed 3 nights in Nov 2024