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Hotel Ambassador Bukit Bintang

3.0 star property

Photo gallery for Hotel Ambassador Bukit Bintang

Lobby
Property grounds
City shuttle
Standard Single Room | Room amenity
Deluxe Room, 1 King Bed

Reviews

6.6 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Laundry room
  • Room service

Explore the area

View map
No. 44 Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Place, Changkat Bukit Bintang
    ‪2 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪3 min walk‬
  • Place, Berjaya Times Square
    ‪5 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪58 min drive‬

Room options

View all photos for Deluxe Double Room (with Window)

Deluxe Double Room (with Window) | View from room

Deluxe Double Room (with Window)

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed, City View

Deluxe Room, 1 Queen Bed, City View

Deluxe Room, 1 Queen Bed, City View

  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • City view
  • 16 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

Deluxe Twin Room

  • Sleeps 2
  • Free Wi-Fi

Deluxe Queen Room

  • Sleeps 2
  • Free Wi-Fi

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About the area

Kuala Lumpur

Hotel Ambassador Bukit Bintang places you in the centre of Kuala Lumpur,connected to the convention centre and within a short 5-minute stroll of popular places like Pavilion Kuala Lumpur and Jalan Alor. Highlights at this hotel include 20 restaurants, 10 coffee shops/cafes and a free area shuttle. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include laundry facilities, express check-in and express check-out. There's also self parking, along with the convenience of an area shuttle. .Attractions within a 15-minute walk of this 3-property class Bukit Bintang hotel include Berjaya Times Square and KLCC Park.

What's nearby

  • Lot 10 Shopping Centre - 1 min walk - 0.1 km
  • Changkat Bukit Bintang - 2 min walk - 0.2 km
  • Jalan Alor - 3 min walk - 0.3 km
  • Pavilion Kuala Lumpur - 3 min walk - 0.3 km
  • Berjaya Times Square - 5 min walk - 0.5 km

Getting around

  • Bukit Bintang Station - 1 min walk
  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪Damascus BBQ - ‬1 min walk
  • ‪McDonald's & McCafé - ‬1 min walk
  • ‪Lot 10 Hutong (十號胡同) - ‬1 min walk
  • ‪Shawarma Halab - ‬1 min walk
  • ‪Bintang Walk - ‬1 min walk

About this property

Hotel Ambassador Bukit Bintang

There are 20 restaurants and 10 coffee shops/cafes, as well as a nearby corner/local shop. Public spaces have free WiFi. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hotel Ambassador Bukit Bintang. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel Ambassador Bukit Bintang was completed in December 2016.

This 3-star Kuala Lumpur hotel is smoke free.

  • 50 guestrooms or units
  • 5 levels
  • 2 buildings
  • 20 dining venues
  • 10 coffee shops
  • Built in 2010
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
Hotel Ambassador Bukit Bintang offers 50 accommodations with complimentary bottles of water and complimentary slippers. This individually decorated accommodation includes desks. Televisions come with premium satellite channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This Kuala Lumpur hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hairdryers can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Free area shuttle
  • Parking on site (MYR 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 10 coffee shops/cafes
  • 20 restaurants

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • Built in 2010
  • Renovated entire property - December 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 1 AM
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 1 AM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 17 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Ambassador Bukit Bintang

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 90 per vehicle
  • Self-parking fee: MYR 20 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 17 and over; guests must have received their complete COVID-19 vaccination at least 14 days prior to check-in.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Ambassador Bukit Bintang
Ambassador Bukit Bintang Kuala Lumpur
Ambassador Hotel Bukit Bintang
Hotel Ambassador Bukit Bintang
Hotel Ambassador Bukit Bintang Kuala Lumpur
Ambassador Bukit Bintang
Hotel Ambassador Bukit Bintang Hotel
Hotel Ambassador Bukit Bintang Kuala Lumpur
Hotel Ambassador Bukit Bintang Hotel Kuala Lumpur

Frequently asked questions

What is the cancellation policy at Hotel Ambassador Bukit Bintang?

Hotel Ambassador Bukit Bintang offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Ambassador Bukit Bintang?

Yep, Hotel Ambassador Bukit Bintang has a self car park for MYR 20 per day. A self car park is also available, for a fee. Onsite parking is limited.

Is there a free airport shuttle available at Hotel Ambassador Bukit Bintang?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hotel Ambassador Bukit Bintang?

Yep, Hotel Ambassador Bukit Bintang has 20 restaurants.

What time are check-in & check-out at Hotel Ambassador Bukit Bintang?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hotel Ambassador Bukit Bintang?

No, pets and service animals are not allowed.

Hotel Ambassador Bukit Bintang Reviews

Reviews

6.6
Rating 10 - Excellent. 12 out of 87 reviews
Rating 8 - Good. 26 out of 87 reviews
Rating 6 - Okay. 27 out of 87 reviews
Rating 4 - Poor. 12 out of 87 reviews
Rating 2 - Terrible. 10 out of 87 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Lim

Still can be your Improved

Location is good
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
staff are friendly. Cleaning our room ever day. Just the shower temperature is not going well. please check it from time to time..
Stayed 3 nights in Oct 2019
Verified

6/10 Okay

Guillermo Francisco

Liked: Cleanliness, staff & service

Good, once they recognize my reservation

Everything was ok, once I got a room. They had no idea who I was and what Hotels.com is. They "let me stay" because I arrived at 3am, but I had to change room the next day, fortunately I only carry one backpack so it wasn't a big problem for me.
Stayed 4 nights in Oct 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very dirty hotel stuffs tried to cheat to me getting taxi fare more
Stayed 1 night in Aug 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities
teruk layanan
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Perfecte locatie, ligging van het hotel is zeer centraal op loopstad van alle bekende plekken in KL en foodstalls
Stayed 2 nights in Dec 2018
Verified

2/10 Terrible

Verified traveller

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
poor room condition, please do not go for a room without window..its just terrible
Stayed 2 nights in Nov 2018
Verified

6/10 Okay

Chang

Disliked: Property conditions & facilities, room comfort

Good if you are solo

Room condition is average. Need maintenance and upgrade. Room allocated is without a window. One ceiling light went out of commission middle of the night and no replacement was offered. Good location and that's about it. Nothing to shout about the overall condition of the hotel.
Stayed 1 night in Apr 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
WiFi was awful and things were not very clean. The shower was working but not perfectly
Stayed 1 night in Jun 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Nice Location, strong wifi, smelly and noisy

The hotel located in very great localtion. Just across the street and you will find mass transportation (also, near shopping mall). The wifi is really strong, best I've found in Malaysia (better than those 5 stars). Btw, I know and accept that it is natural smell of south asian hotel, I do not like it. Also, the sound -both from hall way and the street is really loud)- be prepared cos they stay up really late at night.
Stayed 1 night in Dec 2017
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked a smoke free room and got a smoking room No one to help with luggage was handed a key and pointed to the elevator The fridge did not work The toilet hose leaked over night saturating all of my things in the bathroom Went out for breakfast and was locked out of my room as I forgot to come back down the previous day and pay the service tax when I arrived as I was jet lagged A phone was in my room and the staff could have called to remind me but chose to lock me out instead
Stayed 1 night in Oct 2017
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

With a dirty old man manager

Dirty old man manager knocked on my doorr to ask if I am using whatsapp because he wants to communicate with me..scary Dirty old man!! From that time on, I was placing the bed to block the door because I was afraid that he migjt try to come in when I am asleep. I did nof feel safe
Stayed 4 nights in Aug 2017
Verified

8/10 Good

eric

Liked: Cleanliness, staff & service
hôtel idéalement situé pour se déplacer dans kuala ( a 20m de la station monorail et arrêt des bus gratuit en face) a proximité des tours petronnas ,en plein centre de butik bintang,et de ces centres commerciaux . les chambres sans fenêtre ( je les conseilles pour éviter les nuisances de la ville) sont petite mais très correct avec une équipe a l’écoute.très bon rapport qualité prix
Verified

4/10 Poor

KL大好き

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

絶対に泊まってはいけないホテル

値段と繁華街に近いという点だけで選んでしまったんですが、二度と泊まることはないと思います。 壁が薄く隣の人の声もまる聞こえです。1番ひどかったのは、寝ようと思いシーツをめくるとシーツに3センチぐらいの血がついていました。洗っても取れていなかったのだと思いますが、ベッドメイキングの時にきづくと思うんですが… でも、受付の方はすごく丁寧で素敵な方でした。
Verified

10/10 Excellent

DAN

Liked: Staff & service, property conditions & facilities

酒店交通方便，价格便宜

这个地理位置非常好！价格便宜，房间条件和卫生状况属于中等水平，不过我已经很满意了！
Verified

6/10 Okay

Ove Andre

Disliked: Room comfort

Anbefales

Helt ok hotell,Midt i shopping strøket. masse resturanter og barer rett utenfor døra. Lite rom. Men veldig OK til den prisen. Anbefales om man har noa dager i Kuala Lumpur. Monorail 50 meter ifra hotellet. Den tar den byen rundt om du vil. Bilde ifra resepsjon her stemmer ikke.
Verified

4/10 Poor

Mk

Disliked: Cleanliness, property conditions & facilities, room comfort

Sub standard facility

The first family room we checked in was like an oven. Both wall mounting air conditioners were blowing hot air at 16C temperature. The technician came and went to correct the outdoor compressor. After 30 minutes they should be up and runninn was the promised. We wasted 60 min with No improvement and requested to Room changing. we moved to another room but the basin in the toilet was leaking. The duvet covers looked being recycled. Poor experience. What it advertised isn't what we expected to get.
Verified

8/10 Good

NAOMI

Disliked: Cleanliness, staff & service, property conditions & facilities

立地とコスパが最高

フロントが不親切＆騒音の口コミを見て覚悟して行ったが、昼に荷物を預けようとしたらフロントの女性がチェックインさせてくれた。朝も別の女性がいて感じが良かった。 部屋は割と広く、騒音は気にならなかった。高層階の角部屋でKLタワーとツインタワー先っぽが見えた。モノレールが部屋の下を通り鉄道好きは楽しい。 シャワーはあまりに旧式の家庭用で使い方が判らず、深夜だったのでマニュアルPDFをダウンロード。水圧も水温も十分だった。 無料Wi-Fiはブチブチ切れる。 冷蔵庫は電気が来ておらず使用不可。 地上6階なのに蟻さんがデスクに何匹もいて、後で気づいたらベッドにも来てたのがちょっと嫌だった。 でも総じてコスパは最高だと思う。
Verified

10/10 Excellent

DYG RATNAWATI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

conveinent

clean and amazing
Verified

6/10 Okay

Hanif

Liked: Cleanliness, staff & service

Affordable and strategic location

Middle of shopping haven, short walks to malls e.g Pavilion, Lot 10, Fahrenheit, near to monorail station, taxi friendly area.
Verified

8/10 Good

OCTHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LOW BUDGET ROOM

Over all saya dan teman-teman sangat menyukai hotel ini. Lokasi yang strategis, harga yang sangat affordable, kebersihan, kenyaman dan keramahan hotel yang membuat saya akan kembali lagi ke hotel ini jika saya ada kesempatan mengunjungi Malaysia.
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Close to a station!!

This hotel is convently located. As having said on the title,this hotel is not sor far from a station.In addition,It is easy to access shopping malls. If you save your hotel charge and want to enjoy shopping,I would like to recommend you!!
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

もう利用しません

悪い点。シャワーちょろちょろ、ｴｱｺﾝ効かず、清潔さがなく、部屋が空いているのに14：00まで入れてもらえず少しした後他のスタッフに言ったらチェックインできた。良い点。WIFI無料、駅近く
Verified

2/10 Terrible

I travel a lot

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not too good

Room was dirty, no air remote, no plug converter for TV, Curtin tyed with a peace material, I can go on, it needs update Staff were very pleasent
Verified

8/10 Good

Mehmet

Liked: Cleanliness, staff & service, room comfort

Nice beliggenheden.

Vi var der kun for at sove, vi var ude om dagen. Hotellet lægger rigtig godt og centralt. De var meget søde og smilende personale. Prisen er også god i forhold til beliggenheden.