4.6 out of 5

"Good location with nearby access to the elevated walkways that lead to the Convention Centre, Suria and Pavilion. A laneway of cool cafes and bars is ... " More

By a verified traveller on Thu 15 Feb 2018

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Hotel Description

A luxury stay in the heart of Kuala Lumpur awaits you at Fraser Place Kuala Lumpur. Within just a 15-minute stroll, you'll find popular places like Petronas Twin Towers and Pavilion Kuala Lumpur. Highlights at this family-friendly aparthotel include a restaurant, an outdoor swimming pool, and an indoor swimming pool.

Enjoy the fitness centre, sauna, and kids' swimming pool. 280 square feet (26 square metres) of event facilities include meeting rooms, and other business amenities include a business centre. Added amenities include free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. There's also the convenience of a free area shuttle.

Attractions within a 20-minute walk of this 4.5-star Kuala Lumpur City Centre aparthotel include Suria KLCC Shopping Centre and Kuala Lumpur Tower.

Studio Deluxe

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$115 per night

1 Bedroom Deluxe

Bed Count 1 King Bed Maximum Occupancy 3 Max

1 plus 1 Bedroom Premier

Bed Count 1 King Bed Maximum Occupancy 4 Max

2 Bedroom Deluxe

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Executive

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Premier

Bed Count 1 King Bed Maximum Occupancy 2 Max

Fraser Place Kuala Lumpur ratings based on 31 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
4 out of 5

Nice, good location

Good location with nearby access to the elevated walkways that lead to the Convention Centre, Suria and Pavilion. A laneway of cool cafes and bars is nearly finished, running from the rear of the hotel toward the walkway. Quite a few of them are open already (Feb 2018). Everything in the hotel, such as appliances and gym equipment, was good quality. Nice pool. Restaurants were expensive but there are other options nearby.

Posted by , from Canberra, Australia on 15 Feb 2018

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4 out of 5

Great location

Pros: Excellent location, great breakfast included. Infinity pool on the 18th floor with great view of the KL tower.. Nice large rooms with kitchen and bath
Cons: The lifts are slow you wait ages for them then your card won't work them. Even the staff working had problems with their cards to work lifts.
Pros, excellent location to restaurants, bars, 7eleven, monorail and pavilion shopping mall easy covered 10 minute walk, KLCC Suri mall 3 minute walk, KL tower 5 minute walk. Hotel comfortable but the rooms a little tired they need renovating, but passable. problem with leaking AC. On check in they put us in a smoking floor even though we requested non smoking. We changed rooms next day which was a bit annoying they didn't get it right first place. Two things to make this a great hotel is the rooms are tired and need updating esp bathrooms and the lifts are slow. You need your room card to operate the lifts and there were problems with the cards using this so you couldn't get to your floor or it took many attempts a lot of guests were really frustrated with this and even the service staff using the lifts had the same problem. Overall I would recommend hotel and stay again they just need to fix a couple of issues as mentioned

Posted by on 23 Jan 2018

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5 out of 5

Excellent location Excellent service

The location was fantastic so close to everything in the city the twin towers , pavilion and food and entertainment

Posted by , from Australia on 22 Nov 2017

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5 out of 5

Excellent!

Great hotel with so many facilities! Pool, sauna, spa, Gym and laundromat. The bed was extremely comfortable and henstaff were trustworthy and friendly. My partner left his wallet in the room and it was returned to us when we left for the airport. Location awesome too!

Posted by , from Australia on 24 Oct 2017

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4 out of 5

Great location easy to watk to KLCC and PAVILLION

Some Staff we really friendly and helpful Room was surprisingly large clean and well equiped. Facillities like pool,gym, sauna & spa pool excellent. Only complaint was at check in ,we were told by reception staff, the guests occuping our room had been given a late check out and we would have to wait 45mins. We actually waited 2hrs. We were delayed 1hr. Because of our flight ,this also gave your staff extra time to prepare the room. Check in is from 2pm , room wasn't available till 5pm. We asked staff if there was a lounge or bar in the hotel were we could wait, the response was," the hotel does not have any ? We waited in the reception area with luggage. No sort of compensation was suggested by staff. We asked for a complementary transfer to the Airport on departure which was honoured. Apart from the room delay we enjoyed our stay.

Posted by , from Australia on 8 Oct 2017

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5 out of 5

In the heart of the Golden Triangle

Pros: Friendly staff and prompt service. We tipped a reasonable amount often which helps :) Also very clean!
Location: Shopping, bars, tons of food places!
Great place to stay! Huge room, well laid out, with plenty of fantastic features in it. There's a spa (bear in mind the hotel has men's and ladies in separation due to cultural sensitivities! An infinity pool, fab gym, a self service laundry (you need to go to level 2 and collect a token for these at around 11 MYR each). Breakfast is varied and caters to a wide variety of tastes. Be prepared for the lifts.. they don't always stop on the floor when waiting, so allow time for these. Centrally located, trains nearby, loads of places to eat, funky bars, shopping, and heaps of cultural tours and activities around the place. Taxi's are aplenty, though UBER and GRAB are also available. Allow extra time when ordering these - and watch the taxi drivers.. they often avoid running a meter.. and will try and over charge tourists! Make sure you dress appropriately - it is a predominantly Muslim country albeit a tolerant one, however it is a great idea not to offend the host country.

Posted by , from Perth, Australia on 23 Aug 2017

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5 out of 5

Spacious Apartment close to great food

Pros: As above, plus even the security staff are friendly.
Cons: I really can't think of anything!
Location: Skillet @ 163 FANTASTIC restaurant in same block. KL tower great - over 55 yrs get half price. Grab cars worked SO well in KL
The apartment was much more spacious than I anticipated. We didn't use the provided cooking facilities though as breakfast was included and when out and about there is food galore to choose from. Apartments are modern in decor. It felt a very classy way to begin 2 months travelling. We liked it so much we plan to return on our way home.

Posted by , from Barossa Valley Australia on 1 Jul 2017

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1 out of 5

didnt stay they werent considerate

the hotel wasnt considerate to situation and wouldnt allow us to resechedule our stay due to flight issues

Posted by on 22 Aug 2016

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Comment from Hotel Management

11 Sep 2016 by Fraser Place KL

Dear Anonymous, we appreciate you taking the time to provide us with such detailed feedback about your stay. We are sorry to hear that several things throughout your stay did not meet your expectations. Rescheduling usually requires guests to inform us in advance and it is also depends on the room availability since we running at high occupancy at the moment. Rest assured, that your complaint is taken seriously and we are constantly monitoring our customer care standards. We hope to have the opportunity to restore your faith in our establishment by welcoming you again to Fraser Place Kuala Lumpur in the future. Regards,

5 out of 5

First time in this hotel

Pros: Great position lovely rooms
Cons: I would like Bacon to be Bacon
Location: Resturants and shops around are great
Great hotel, rooms were great staff very friendly i will most certainly be back.

Posted by , from Australia on 8 Aug 2016

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Comment from Hotel Management

18 Sep 2016 by Fraser Place KL

Dear Bayley, Thank you very much for your review. We are extremely happy to know that you had an enjoyable stay with us and our standards have met your expectations. Do come again as we are eager to welcome you again at Fraser Place Kuala Lumpur. Regards,

5 out of 5

Excellent staff and hotel.

Pros: The simply addition of a laundry for guests makes life easy when your on hoildays.
Location: Excellent restaurants downstairs and nearby make for a difficult choice for eating out. Easy walking distance to Pavilion shopping mall.
We found the staff and the hotel facilities excellent. I'd highly recommend Fraser Place for a short or long term stay. I'll be staying there again next time.

Posted by , from Brisbane on 18 Jan 2016

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Comment from Hotel Management

28 Jan 2016 by Fraser Place KL

Dear Paul, Thank you for the recommendation and glad that you have enjoyed your stay with us. We do look forward to welcome you again. Regards,

About the Fraser Place Kuala Lumpur

Location Lot 163, Kuala Lumpur, 50450

Property Features

Fraser Place Kuala Lumpur offers its guests an indoor pool, an outdoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a coffee shop/café on site. Business amenities include a business centre and a meeting room. WiFi is free in public spaces. Event space at this aparthotel measures 280 square feet (26 square metres). A kid's pool, an arcade/games room, and coffee/tea in common area are also featured at the luxury Fraser Place Kuala Lumpur. A free area shuttle within 3 km is available. Smoking is allowed in designated areas at this 4.5-star Kuala Lumpur aparthotel.

  • 1 building
  • 291 guestrooms or units
  • 30 levels
  • 280 sq ft of conference space
  • 26 sq. m of conference space
  • Built in 2009
  • Dining venue
  • Coffee shop
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Games room or arcade
  • Corner/local shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Indoor pool
  • Children's pool
  • Kitchenette
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Separate dining area
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Kuala Lumpur (KUL-Kuala Lumpur Intl.) (60.8 km / 37.8 mi)
  • Train station: Kuala Lumpur Masjid Jamek Station (3.2 km / 2 mi)
  • Metro station: Bukit Nanas Station (0.6 km / 0.3 mi)
  • Property shuttles: Free area shuttle within 3 km

Room Amenities

Fraser Place Kuala Lumpur offers 291 forms of air-conditioned accommodation with DVD players and laptop-compatible safes. Beds feature down comforters. 32-inch LCD televisions come with satellite channels. Accommodation at this 4.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • Dining room
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • DVD player
  • Fridge
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Fraser Place Kuala Lumpur has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Golf lessons available nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 137.80 per night.
  • Cribs (infant beds) are not available.

Pets

  • Pets and service animals are not allowed at Fraser Place Kuala Lumpur

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No cots (infant beds) available
  • No pets or service animals allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MYR 300 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 137.80 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fraser Place Kuala Lumpur Aparthotel
  • Fraser Place Kuala Lumpur
  • Fraser Place
  • Fraser Place Kuala Lumpur Hotel Kuala Lumpur

You should know

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.