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D'majestic by Swiss Garden

3.0 star property

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available

Explore the area

View map
376 JALAN PUDU, Kuala Lumpur, Federal Territory of Kuala Lumpur, 55100
  • Place, Berjaya Times Square
    ‪7 min walk‬
  • Place, Mitsui Shopping Park LaLaport
    ‪9 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪17 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪55 min drive‬

Room options

Lux

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Studio Chic

  • City view
  • 54 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Or Twin Room With City View

In-room safe, rollaway beds, free WiFi

Deluxe Double Or Twin Room With City View

  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Superior King Room

In-room safe, rollaway beds, free WiFi

Superior King Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Studio

In-room safe, rollaway beds, free WiFi

Family Studio

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

About the area

Kuala Lumpur

At D'majestic by Swiss Garden you'll be within a 20-minute stroll of popular places like Berjaya Times Square and Jalan Alor. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, sauna and kids' swimming pool. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily. There's also the convenience of an airport shuttle. .Attractions within a 30-minute walk of this 3-property class Pudu hotel include Pavilion Kuala Lumpur and Petaling Street Market.

What's nearby

  • Berjaya Times Square - 7 min walk - 0.6 km
  • Mitsui Shopping Park LaLaport - 9 min walk - 0.8 km
  • Sungei Wang Plaza - 10 min walk - 0.9 km
  • Jalan Alor - 14 min walk - 1.2 km
  • Pavilion Kuala Lumpur - 17 min walk - 1.5 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Pudu Station - 3 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 34 min drive

Restaurants

  • ‪Restoran Kari Kepala Ikan Jalan Pudu 半山吧瓦煲咖哩鱼头 - ‬2 min walk
  • ‪Sek Yuen Restaurant (適苑酒家) - ‬2 min walk
  • ‪168 Claypot Chicken Rice - ‬3 min walk
  • ‪红山茶餐室 Kedai Kopi Hung San - ‬4 min walk
  • ‪丹記水餃 - ‬1 min walk

About this property

D'majestic by Swiss Garden

D'majestic by Swiss Garden offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A rooftop terrace, multilingual staff, and a garden are also featured at D'majestic by Swiss Garden. Free self parking is available.

  • 188 guestrooms or units
  • 20 levels
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • Bar or lounge
  • Dining venue
D'majestic by Swiss Garden offers 188 accommodations with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms. This Kuala Lumpur hotel provides complimentary wireless Internet access. Rollaway/extra beds (surcharge) are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle available
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: MYR 23.40 for adults and MYR 11.70 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 20 floors

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 145.75 per day.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 23.40 for adults and from MYR 11.70 for children
  • Rollaway bed fee: MYR 145.75 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

D'Majestic Place Swiss Garden Hotel Kuala Lumpur
D'Majestic Place Swiss Garden Hotel
D'Majestic Place Swiss Garden Kuala Lumpur
D'Majestic Place Swiss Garden
D'majestic Swiss Garden Hotel Kuala Lumpur
D'majestic Swiss Garden Hotel
D'majestic Swiss Garden Kuala Lumpur
D'majestic Swiss Garden
D'majestic Swiss Garn Kuala L
D'majestic by Swiss Garden Hotel
D'majestic by Swiss Garden Kuala Lumpur
D'majestic by Swiss Garden Hotel Kuala Lumpur

Frequently asked questions

What is the cancellation policy at D'majestic by Swiss Garden?

D'majestic by Swiss Garden offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at D'majestic by Swiss Garden?

Yep, D'majestic by Swiss Garden has a free self car park.

Does D'majestic by Swiss Garden have a pool?

D'majestic by Swiss Garden has an outdoor pool and a kids' pool.

Does D'majestic by Swiss Garden serve breakfast?

Yeah, buffet breakfast is on offer daily.

Is there a free airport shuttle available at D'majestic by Swiss Garden?

No, D'majestic by Swiss Garden does not offer an airport shuttle service.

Is there a bar or restaurant at D'majestic by Swiss Garden?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at D'majestic by Swiss Garden?

Check-in begins at 3:00 PM. Check-out time is noon.

D'majestic by Swiss Garden Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 81 out of 295 reviews
Rating 8 - Good. 117 out of 295 reviews
Rating 6 - Okay. 54 out of 295 reviews
Rating 4 - Poor. 17 out of 295 reviews
Rating 2 - Terrible. 26 out of 295 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

eguchi

Liked: Cleanliness, staff & service, room comfort

大人の事情かなぁ

駅前だが立地は良く、夜間は歩くのが怖いはず。 オーバーブッキングとの理由で系列ホテルに変更、送迎車よんで頂きました無料。 現在、このホテルは予約が出来ず、長期滞在型か賃貸として貸し出してる模様… 変更後のホテルはアロー通り、ブドゥバスターミナル間近のスイスホテルで結果大満足でした。
Stayed 3 nights in Jun 2018
Verified review

6/10 Okay

Eve

Liked: Staff & service

Hotel

wir haben 2verschieden Termine in diesem Hotel gebucht . Beim ersten einchecken war alles ok mit dem Zimmer . Nur beim zweiten mal waren wir etwas entäuscht .Das Zimmer entsprach keineswegs einem Deluxe Zimmer .
Stayed 3 nights in May 2018
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness

Never again.

The hotel carpark was not complimentary. The beds were uncomfortable. As soon as you walked into the room, the stench from the open concept bathroom drain would greet you. Would not choose to stay here again.
Stayed 1 night in May 2018
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pathetic hotel, poor service from staff

Very pathetic hotel, poor service from staff & management , no cooperation to guest, basic amenities missing in hotel. Would not suggest anyone to stay there even at free of cost.
Stayed 3 nights in May 2018
Verified review

10/10 Excellent

Azim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good. Especially the infinity pool. I enjoyed the MBS feel there eventhough it is not that high it is still has a pretty nice night view.
Stayed 2 nights in Apr 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
check in process very slow. we arrive at 8:00 p.m... car parking need to be paid..:( RM5 flat rate per day..
Verified review

8/10 Good

Pier

Liked: Cleanliness, property conditions & facilities, room comfort

Nice view of KL SKYLINE

The hotel has superb facilities! However, be prepared of the ff: 1. Universal charger as they don’t provide one. 2. UBER or take a cab a lot since there’s no McD nearby. 3. Pool area closes at 10 pm.
Stayed 2 nights in Mar 2018
Verified review

6/10 Okay

Harri

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Huippu uima-allas.
Verified review

4/10 Poor

Cihan

Disliked: Staff & service, room comfort

auf keinen fall ein zweites mal

kurze Fakten: positiv: zentral, supermarkt direkt neben an, einkaufszentrum in der nähe, im verhältnis moderne einrichtung, metro und bushaltestelle in der nähe, der Pool ist sehr schön negativ: Frühstück ist eine absolute Katastrophe! Nur zwei Handtücher im Zimmer für zwei Personen. soll man damit baden, die hände trocknen, etc etc Personal unfreundlich ( ausser die an der tür standen ) Die Pool Handtücher waren nicht zumutbar! ekelhaft! die gardinen waren dreckig!! Direkt quer gegenüber war eine Karaoke Bar und nachts war es extrem laut Wlan hat 3-4 Tage nicht funktioniert. sehr ärgerlich!!
Stayed 7 nights in Mar 2018
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Terrible Hotel, Stay Away!!!

I booked this hotel because, honestly, the photos looked so good with reasonable price. However, when I arrived with my friends, we soon realized that the service by the staff was simply... non-existent. There was zero room cleaning service, even if you try to call them for room service they would not respond to you. So, we try to request for individual items. To request for something as simple as a towel took 5 calls, and a request for replenishing the bathroom supplies took 3 calls. You practically have to beg the hotel staff to get you your needs. The room we stayed at has a strong musty smell, don't think anyone has stayed there for a while. We actually told the hotel staff to switch the room, but to no one's surprise there was no response! The Wifi in the hotel just simply doesn't work the majority of the time! We had to tether from a 4G SIM card even though we were in the hotel! Seriously, save your money and go to another hotel in the area. This hotel is not worth your time- I am simply not sure how this hotel is getting more than a 2.0 average rating.
Verified review

8/10 Good

chi ping

Liked: Staff & service

頂樓無邊際泳池

這間飯店最大的亮點事頂樓無邊際泳池，其他的服務就很一般，第一晚沒有整理房間，浴室及廁所是開放式的，比較適合夫妻及情侶入住。
Stayed 2 nights in Mar 2018
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty Moldy Room

Our shower had excessive mold. The bathroom was dirty. The dresser has sticky stuff from the previous guests food & drinks. We were moved to a room that was slightly better.
Stayed 1 night in Feb 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no like the lobbys fragrant too strong
Stayed 3 nights in Feb 2018
Verified review

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service

Overall, disappointing

I spent more money than I usually would on this hotel hoping it would be a special break away. I wouldn't stay here again or recommend it unless you want to try the pool out for a night. Pros:- 1. Pool and gym area. You're really just paying extra for this. Without it it's just a 3 star hotel in an average-poor area. 2. Close to train station and 7 Eleven shop. 3. Comfortable bed. Cons:- 1. The hotel check-in took a long time because they apparently had no record of my hotels.com reservation. Eventually it was sorted out. One friendly receptionist and one not so friendly. 2. I would rate the room 3 stars.. overall finish was not good and we kept tripping over due to poor design layout. 3. Housekeeping. We stayed 4 nights and the room was only cleaned once. They did attempt to clean it a second time but 6pm is not acceptable when you've been out all day. 4. Wifi. Really poor connection which we weren't expecting for a 4 star hotel. There are a few TV channels in English but the signal kept cutting out so we gave up.
Stayed 4 nights in Feb 2018
Verified review

8/10 Good

aki

Liked: Cleanliness, property conditions & facilities, room comfort

イメージ写真通りおしゃれなホテル

部屋はおしゃれな感じで広さも十分。ベッドが固めで沈まなく最高に心地よかった。泳がなかったがプールサイドでまったり楽しんだ。ツインタワーも見える。１階にはコンビニも有る。このホテルは中々良い。１泊だったのが残念だった。
Stayed 1 night in Dec 2017
Verified review

8/10 Good

Jubree

Liked: Cleanliness, staff & service

Good view

We recommend what a pool! Pool has 20 floor and we can see Twin tower. You should go at night.
Stayed 1 night in Feb 2018
Verified review

8/10 Good

takayuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

アーリーチェックイン

早めのチェックインができて助かりました。
Stayed 1 night in Feb 2018
Verified review

8/10 Good

MOHD BAKTI FARIAL

Liked: Cleanliness, property conditions & facilities, room comfort
Not a free parking. Just a little discount given. And the day I checked-out, not a single word comes out from the staff there. Like a robot. When I asked, "is that all?", he just put a little smile and didn't really want to look at me. Worst hotel staff ever.
Stayed 1 night in Jan 2018
Verified review

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kanon med några få undantag

Nackdelen var kanske isf placeringen. Men billigt att ta taxi så det funkade. Lite väl lyhört också. Annars var allt super bra!
Stayed 2 nights in Jan 2018
Verified review

10/10 Excellent

joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time in Kuala Lumpur

We are very happy to stay at D’Majestic Place by Swiss Garden. We got there around 12:30pm they let us check in earlier instead of 2pm. Hotel closed to local eateries. The rooftop infinity pool is a plus with a view of twin towers. Gym, sauna and steam room You can use during your stay. Front desk staffs are very helpful. They called Grab car ( Uber) for you to go places you wish to go. Compare to taxi it cost more. The Pudu plaza just a few blocks walk. If you wish to take the metro is close by also. I would recommend this hotel for your stay.
Stayed 2 nights in Jan 2018
Verified review

10/10 Excellent

J-F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour agréable

Les quelques nuits passés dans cet hôtel très agréable nous ont convaincus de la justesse de notre choix! La chambre était spacieuse et propre, la terrasse sur le toît, avec sa piscine infinity, offre une vue à couper le souffle sur Kuala Lumpur. Le personnel de service est compétent et sympathique. Les tarifs via Expédia sont plus qu'abordables, surtout si on les compare aux prix accessibles sur place (Expédia nous a permis de payer environ le tiers du prix suggéré sur place). Le seul bémol fut le bruit incessant d'une alarme de porte qui nous a dérangé durant la nuit. Un simple coup de fil a toutefois suffit à régler ce petit soucis. Nous y retournerions sans hésiter!
Stayed 1 night in Jan 2018
Verified review

8/10 Good

KakiO

Liked: Staff & service, property conditions & facilities, room comfort

Top Preis-Leistungsverhältnis

Wir waren für 3 Nächte in diesem Hotel und der Preis war unschlagbar! Die Dachterasse ist ein Traum! Tolles modernes Fitnessstudio. Das Hotel liegt im Arbeiterviertel, was allerdings den Flair von KL herausholt. Die Metro liegt nur ein paar Meter entfernt. Das Frühstück haben wir aufgrund der neg. Berwertungen nicht ausprobiert, im Umkreis gibt es dafür tolle Food Corner und Stände für einen super Preis. Leider haben wir nicht das gewünschte King-Size-Bett erhalten welches wir bei Expedia gebucht hatten. Auf Nachfrage hieß es, dass diese begrenzt seien. Die Sauberkeit des Zimmer war nicht tadellos, aber auch nicht weiter schmutzig.
Stayed 3 nights in Jan 2018
Verified review

2/10 Terrible

Daesung

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

.near place is not restaurant.need to parking fee

No good because i reserved king size bed.but i got twins bed.transporatation is so heavy and parking area so messy
Stayed 1 night in Jan 2018
Verified review

8/10 Good

Anwar

Liked: Cleanliness, staff & service, room comfort

Very nice view roof pool

The hotel was good with very beautiful view from the roof swimming pool. The area behind it was a bit poor and not very clean. Not too far from city center and time square.
Stayed 2 nights in Jan 2018
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super günstig

Ein tolles und super günstiges Hotel um die Stadt zu erkunden. Haltestelle Pudu nur wenige Gehminuten entfernt. Sehr zu empfehlen
Stayed 3 nights in Jan 2018