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Carlton Hotel Shah Alam

3.0 star property
Hotel in Shah Alam with 24-hour front desk and restaurant

Photo gallery for Carlton Hotel Shah Alam

Reception
Executive Suite
Interior
Executive Suite | Living room
Breakfast, lunch and dinner served

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View map
No. 1 Persiaran Akuatik, Seksyen 13, Shah Alam, Selangor, 40100
  • Place, AEON MALL Shah Alam
    ‪15 min walk‬
  • Place, Ideal Convention Centre Shah Alam
    ‪2 min drive‬
  • Place, Shah Alam Blue Mosque
    ‪3 min drive‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪39 min drive‬

Room options

View all photos for Deluxe Twin

Deluxe Twin

Deluxe Twin

Highlights

Air conditioning
LCD TV
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
Satellite channels
Desk
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe King

Deluxe King

Deluxe King

Highlights

Air conditioning
LCD TV
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
Satellite channels
Desk
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Air conditioning
LCD TV
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
Satellite channels
Desk
  • Sleeps 3
  • 1 King Bed

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About the area

Shah Alam

At Carlton Hotel Shah Alam you'll be 2.6 km (1.6 mi) from Shah Alam Blue Mosque and 3 km (1.9 mi) from Ideal Convention Centre Shah Alam. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Carlton Gourmet, is open for breakfast, lunch and dinner. Business travelers can take advantage of meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and a terrace. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 3-property class Seksyen 13 hotel include Sunway Pyramid Mall and 1 Utama.

What's nearby

  • AEON MALL Shah Alam - 15 min walk - 1.3 km
  • Ideal Convention Centre Shah Alam - 2 min drive - 1.9 km
  • Shah Alam Convention Center - 3 min drive - 3.1 km
  • Kompleks Pkns Shah Alam - 3 min drive - 3.1 km
  • Shah Alam Blue Mosque - 3 min drive - 3.4 km

Getting around

  • Kuala Lumpur Shah Alam KTM Komuter Station - 6 min drive
  • Taman Bahagia Station - 11 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 21 min drive

Restaurants

  • ‪Renang Tomyam - ‬2 min walk
  • ‪Kelab Shah Alam - ‬9 min walk
  • ‪Pak Su Corner @ TTDI Adina - ‬6 min walk
  • ‪The Chicken Rice Shop - ‬5 min walk
  • ‪Pizza Hut Tesco Sek 13 - ‬5 min walk

About this property

Carlton Hotel Shah Alam

Hotel in Shah Alam with 24-hour front desk and restaurant
There's a restaurant on site. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. The business-friendly Carlton Hotel Shah Alam also features a terrace, dry cleaning/laundry services, and room service (during limited hours). Self parking is free.

This 3-star Shah Alam hotel is smoke free.

  • 1 building
  • 111 guestrooms or units
  • 6 levels
  • Conference rooms
  • Built in 2007
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Lift
  • No smoking on site
  • Dining venue
Carlton Hotel Shah Alam offers 111 air-conditioned accommodations with a safe and complimentary bottles of water. 39-inch LCD televisions come with satellite channels.

Bathrooms include a shower and complimentary toiletries. This Shah Alam hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: MYR 15 for adults and MYR 15 for children
  • A restaurant

Restaurants on site

  • Carlton Gourmet

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Built in 2007
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 39-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 15 for adults and from MYR 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard and American Express.

Property is also known as

Carlton Holiday Hotel Shah Alam
Carlton Holiday Hotel
Carlton Holiday Shah Alam
Carlton Holiday
Carlton Holiday Hotel And Suites Shah Alam
Carlton Holiday Hotel Suites
Carlton Hotel Shah Alam Hotel
Carlton Hotel Shah Alam Shah Alam
Carlton Hotel Shah Alam Hotel Shah Alam

Frequently asked questions

What is the cancellation policy at Carlton Hotel Shah Alam?

Carlton Hotel Shah Alam offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Carlton Hotel Shah Alam?

Yep, Carlton Hotel Shah Alam has a free self car park.

Does Carlton Hotel Shah Alam serve breakfast?

Yep, buffet brekkie is available daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Carlton Hotel Shah Alam?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Carlton Hotel Shah Alam?

Yep, you can grab a meal at Carlton Hotel Shah Alam's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Carlton Hotel Shah Alam?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Carlton Hotel Shah Alam?

No, pets are not allowed.

Carlton Hotel Shah Alam Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 9 out of 43 reviews
Rating 8 - Good. 12 out of 43 reviews
Rating 6 - Okay. 15 out of 43 reviews
Rating 4 - Poor. 2 out of 43 reviews
Rating 2 - Terrible. 5 out of 43 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Muizuddin

Liked: Staff & service
Disliked: Property conditions & facilities
The aircond was in poor condition. At Max but still not cool. The hall on each floor in front of the lift were smelly. Other than that, everything is good. The food was good.
Stayed 3 nights in Feb 2020

2/10 Terrible

LEE

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

BAD EXPERIENCED

Book a room with non-smoking guestrooms, but ended getting a room that filled with smoking odor bcos it is a free-smoking guestroom with an ashtray. Erghh. My room was a adjoining room with noisy next door guest, they also smoke in their room which the smoke smell can filled up our room through connecting door. You know this kind of feel when u didnt smoke and u are a women. Then, when i request for a room change, the receptionist decline with a fullhouse reason. 11pm, i cannot stand anymore with the smell, checkout and find another place to stay.
Stayed 1 night in Jan 2020

10/10 Excellent

Marhalim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Imazafifa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Arrifin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2019

6/10 Okay

Sharifah Fadzlon

Business traveller
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth

Not so good , price expensive but its like staying at budget cheap hotel
Stayed 1 night in Aug 2019

6/10 Okay

KHAIRUL

Stayed 1 night in Dec 2018

8/10 Good

Mdsidek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice dispointted when the breakfast foods is not refilled by the hotel. The foods already finished at only 8:00 and no refilled.
Stayed 1 night in Nov 2018

8/10 Good

Atiqah, My

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Room is big for two persons.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Could be better

The hotel is a bit run down but still acceptable for a short overnight stay. Affordable pricing comes with a breakfast.
Stayed 1 night in Oct 2018

4/10 Poor

Norazlena

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience ! Old hotel ! Sad ! Not same in internet picture .
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berhampiraj dengan pasaraya dan di tengah bandar.juga berhampiran dengan stesyen bas ekspres sementara.
Stayed 2 nights in Oct 2018

6/10 Okay

Nor, Ipoh, Perak

Liked: Staff & service, room comfort
First room assigned reeked of cigarette despite requesting for non smoking room. Luckily the hotel readily switched us to a non smoking room upon request. Toilet was spartan but clean. Linen was clean. Carpet felt slightly dusty. Generally ok
Stayed 1 night in Sep 2018

6/10 Okay

Sulaiman

its moderate..

the hotel need to improve and upgrade its facility..look ageing n need cleaning compound
Stayed 4 nights in Aug 2018

8/10 Good

Saw, Malaysia

Liked: Staff & service

Nice n quiet

Suitable for me because I like quiet environment. A lot of private parking bays.
Stayed 2 nights in Dec 2017

6/10 Okay

Abu, Manchester

Disliked: Property conditions & facilities, room comfort

Got a torn door inside of the hotel room..

It's Okay... It just had some secret door that can be lead to another room. These door can be only been accessible by the outsiders from another room. It would be best if there's no secret door in every room at the hotel. Please improvise on that. (,^^)
Stayed 1 night in Dec 2017

8/10 Good

mahdzir

Liked: Cleanliness

Value for money.

Its value for money especially for those are looking for low price. its 3 star hotel. only the room condition looked old design and outlook.
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Liked: Staff & service

only ok

room for 1 night only
Stayed 1 night in Aug 2017

8/10 Good

Shaifudin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Mohd Asharaf

Liked: Cleanliness, property conditions & facilities, room comfort
Value for money
Stayed 1 night in Jul 2017

10/10 Excellent

NIRAJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best value hotel near KLCC

Amazing central hotel near KLCC and Hard rock Cafe. Clean good rooms. Helpful staff. Good breakfast. Easy Parking for Cars. High grade security in house.
Stayed 1 night in Jun 2017