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12FLY Hotel

3.0 star property

Photo gallery for 12FLY Hotel

A modern hotel room with a large bed, a flat-screen TV, a large window with curtains, and a view of the outside.
A modern hallway with an elevator, two doors marked with numbers, and a wall with a contact number.
A multi-story building with balconies, large windows, and a ground-level entrance.
A modern bathroom with a glass-enclosed shower, a white sink, and a toilet. There is a towel rack with towels, a potted plant, and a shelf with toiletries.
A modern hotel lobby with a reception desk, a seating area with a sofa and ottoman, and a wall-mounted sign reading "12FLY HOTEL".

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
21B Jalan Tong Shin, Bukit Bintang, Kuala Lumpur, 50200
  • Place, Jalan Alor
    ‪2 min walk‬
  • Place, Berjaya Times Square
    ‪7 min walk‬
  • Place, Petaling Street Market
    ‪10 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪57 min drive‬

Room options

View all photos for Standard Single Room, No Windows

A hotel room with a bed, a desk with a phone and a cup, a painting on the wall, and a TV mounted on the wall.

Standard Single Room, No Windows

  • 13 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Single Room (Window)

A hotel room with a bed, bedside table, air conditioning unit, and a window with a view of trees.

Standard Single Room (Window)

  • City view
  • 13 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room, No Windows

A hotel room with a bed, a desk with a chair, a small refrigerator, a mirror, and a television.

Standard Double Room, No Windows

  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room (Window)

A hotel room with a large bed, a bedside table, a mirror, and a window with curtains.

Standard Double Room (Window)

  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room, Balcony

A hotel room with a large bed, a TV mounted on the wall, a desk, and a window with curtains.

Double Room, Balcony

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

A hotel room with two beds, a large mirror, a television, and a wooden panel wall.

Standard Triple Room

  • City view
  • 16 sq m
  • Sleeps 4
  • 1 Queen Bed OR 1 Single Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Single Room, No Windows

Minibar, desk, iron/ironing board (on request), free WiFi

Standard Single Room, No Windows

  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Single Room (Window)

Minibar, desk, iron/ironing board (on request), free WiFi

Standard Single Room (Window)

  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

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About the area

Kuala Lumpur

12FLY Hotel puts you in the heart of Kuala Lumpur, steps from Jalan Alor and within a 10-minute stroll of Berjaya Times Square. Highlights at this Art Deco hotel include in-room free WiFi and LCD TVs. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find limo/town car service, a terrace and express check-in. There's also the convenience of an airport shuttle. .Within a 15-minute walk of this 3-property class Bukit Bintang hotel, attractions include Pavilion Kuala Lumpur and Petaling Street Market.

What's nearby

  • Jalan Alor - 2 min walk - 0.2 km
  • Changkat Bukit Bintang - 3 min walk - 0.3 km
  • Berjaya Times Square - 7 min walk - 0.6 km
  • Petaling Street Market - 10 min walk - 0.9 km
  • Central Market - 14 min walk - 1.2 km

Getting around

  • Imbi Station - 9 min walk
  • Kuala Lumpur Masjid Jamek Station - 18 min walk
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • ‪Restoran Wong Ah Wah (W.A.W) 黄亚华烧鸡翅 - ‬2 min walk
  • ‪Dury Dury - ‬1 min walk
  • ‪Sao Nam - ‬2 min walk
  • ‪Limapulo Terrace - ‬1 min walk
  • ‪Blue Boy Vegetarian Food Centre - ‬1 min walk

About this property

12FLY Hotel

As a guest of 12FLY Hotel, you'll find a terrace, concierge services, and dry cleaning/laundry services. WiFi is free in public spaces. The business-friendly 12FLY Hotel also features limo service, express check-in, and an ATM.

Smoking is allowed in designated areas at this 3-star Kuala Lumpur hotel.

  • 1 building
  • 30 guestrooms or units
  • 4 levels
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Car service
  • Concierge
  • Terrace
  • ATM
  • Lift
  • Smoking in designated areas
12FLY Hotel offers 30 air-conditioned accommodations with minibars and complimentary bottles of water. LCD televisions come with satellite channels. Bathrooms include a shower, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Limo/town car service

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at 12FLY Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 50 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

12FLY Hotel
12FLY Hotel Kuala Lumpur
12FLY Kuala Lumpur
12FLY Hotel Hotel
12FLY Hotel Kuala Lumpur
12FLY Hotel Hotel Kuala Lumpur

Frequently asked questions

What is the cancellation policy at 12FLY Hotel?

12FLY Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at 12FLY Hotel?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at 12FLY Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at 12FLY Hotel?

No, pets and service animals are not allowed.

12FLY Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 15 out of 81 reviews
Rating 8 - Good. 28 out of 81 reviews
Rating 6 - Okay. 25 out of 81 reviews
Rating 4 - Poor. 7 out of 81 reviews
Rating 2 - Terrible. 6 out of 81 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

4.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Jun 2023
Verified review

8/10 Good

bu khun

Liked: Room comfort
we stay there n they charge we are 20rm for one room。we only 4ppl （3adult 1children 3 1/2year）。they say is govents n tourist fee need too pay。idk why they charge so high。we stay at genting got charge also is 2rm per people n for adult only。i dont know wht is different。really not make sense。we dont want comeback anymore。
Stayed 1 night in Mar 2024
Verified review

2/10 Terrible

Asjad

The hotel has no facilities that mentioned in the sale.
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Super beliggenhed

Hotellet ligger på en super placering tæt på alt. Værelserne er lidt slidte og kunne trænge til en kærlig hånd. Men med den fantastiske beliggenhed og den billige pris så er det nemt at se gennem finger med.
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

khoa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The filthiest hotel on earth.

It was a terrifying experience checked in and witnessed the rooms condition. They didn’t look far worse from the photos on the website. Stain/mold in the wall, floor, ceiling, pillows. The gave me a free upgrade to a “better” and bigger room. But after 2 min. I decided to get out of this property, pulling my luggage under the pouring rain of Saturday Nov. 3rd and went to Starbucks to use the WiFi and searched for another place to stay. I would rather lose the money than catching anything from this establishment.
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Tian How

Early check in offered

They let me check in at 10am. Decent room, great location
Stayed 1 night in Sep 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Verified review

4/10 Poor

Vanessa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty and small hotel

The hotel seems ok when you arrive, however the staff is not very friendly, I did a request by email for the arrangement of the room before my arrival and the staff agreed to do it. However when I arrive 2 or 3 days later I did not received what I request. Super noisy until 4 o’clock. The rooms are very small and dirty, the hotel does not provide any personal hygiene items as the show in the pictures. No luggage storage services if you want check out early. Very disappointing in general.
Stayed 3 nights in Jan 2018
Verified review

2/10 Terrible

Travo

Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible hotel ever

Everything is terrible except location and hotel staff Never ever recommend !!!
Stayed 1 night in Dec 2017
Verified review

6/10 Okay

Hyunyoung

Liked: Staff & service

야시장과 클럽 근처 위치한 저렴한 가격의 숙소

항공기 지연으로 거의 밤 12시에 도착하여 체크인 할 수 있을까? 걱정했는 데 데스크에 직원이 계셔서 늦은 시간에도 체크인 할 수 있어서 다행이었고, 트랜스퍼로 간단히 1박 하는 거라 새벽까지 야시장이 있는 잘란 얄로 근처의 숙박으로는 최고였던 것 같다. 단지 묵었던 방은 엘레베이터 바로 옆에 위치하고 있어 비상계단 문인가? 싶을 정도로 너무 가까워서 당황하였지만 늦은시간 들어가서 잠만 자고 나와서 그런지 소음은 없었다.
Verified review

4/10 Poor

Roger

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oväsen

Tror det var helt oisolerat när det gällde ljud....katter som skrek å folk som pratade på gatan....en massa väsen. Wifin krånglade flera gånger så man var tvungen att gå ut i korridoren å reseta. Men billigt....
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

簡潔酒店

友善
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

close to transfer and my friend house

thing is no basic personal clean item ( no tooth brush set )
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
horrible experience, never stay here, small hotel, so noise
Verified review

6/10 Okay

chin wah

Convenient and good location

Not bad
Verified review

8/10 Good

マサ

Liked: Cleanliness, property conditions & facilities, room comfort

こじんまりしていて清潔、快適なホテルです。

端っことはいえブキッビンタンです、何をするにもどこへ行くにも便利です。 部屋の広さはビジネス並みですが、改装されたばかりなのか清潔で居心地抜群でした。
Verified review

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best

Best place that I have stayed in!
Verified review

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best!

Everything was great! One of the best places I have stayed in!
Verified review

6/10 Okay

Young

Liked: Staff & service
Disliked: Cleanliness

잘란알로 야시장에서 가까운 저렴한 숙소

방 크기는 많이 작지만 가격을 생각하면 큰 불만이 없어요. 무엇보다 위치조건이 꽤 괜찮으니까요. 젊은 여행객이 값싸게 야시장 부근에 묵을 수 있는 정도라고 생각합니다.
Verified review

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness

ゴキブリが...

１日目だけ部屋にたくさんゴキブリが...つぎの日からは現れませんでした。トイレとシャワーの間にちゃんとガラス窓があるのがオススメです！この値段にしては満足です！
Verified review

6/10 Okay

Anette

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Småt med godt

Rigtig central beliggenheden. Men værelset var meget småt. Man kunne kun lige komme rundt om sengen.
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常非常糟糕的酒店

非常遭糕，酒店的水是黃的，清潔不佳，有很多螞蟻及昆蟲，房間內潮濕牆壁斑駁，房卡總是壞掉，櫃台還給我們用通行卡（master card ),提供的照片與現場已經不符！
Verified review

4/10 Poor

SUT

Disliked: Cleanliness, property conditions & facilities, room comfort

quite DANGEROUS FOR WOMEN

the RESTROOM is dirty, no hairdryer, have 30MYR Deposit Next to JALAN ALOR, QUITE Dirty and noise TILL 3AM
Verified review

8/10 Good

Anna-Karin

Liked: Staff & service, room comfort

OK standard till ett lågt pris

Helt OK rum, om än litet. Bra service och bemötande av personalen. Nära Golden Triangle, restauranger och uteställen. Vi åt frukost på den indiska restaurangen vägg i vägg. Trevlig personal och god mat till mycket lågt pris! Rekommenderas för den som vill ha nära till sightseeing, bo billigt, men nöjer sig med hyfsad standard.
Verified review

10/10 Excellent

Hanna

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

나쁘지않은 숙박:)

한국으로 치면 고시텔같은 복도가 있다. 방크기는 혼자 자기 나쁘지않다. 택시기사에게 투웰브 플라이 호텔이라고 하면 못알아듣고 원투 플라이 호텔 이라고 하니 알아들었다.