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Mercure Ostrava Center Hotel

4.0 star property

Photo gallery for Mercure Ostrava Center Hotel

Exterior
Creator video
Bar (on property)
Bar (on property)
Breakfast, lunch, dinner served; international cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$133
includes taxes & fees
11 Apr - 12 Apr

Explore the area

View map
Ceskobratrska 18-1742, Ostrava, 702 00
  • Place, Ostrava Museum
    ‪3 min walk‬
  • Place, New City Hall Viewing Tower
    ‪3 min walk‬
  • Place, Casino Ostrava
    ‪8 min walk‬
  • Airport, Ostrava (OSR-Leos Janacek)
    ‪26 min drive‬

Room options

View all photos for Privilege, Suite, 1 Double Bed with Sofa bed

Privilege, Suite, 1 Double Bed with Sofa bed

Privilege, Suite, 1 Double Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Superior Room, 1 Double Bed with Sofa bed

Privilege, Superior Room, 1 Double Bed with Sofa bed

Privilege, Superior Room, 1 Double Bed with Sofa bed

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Superior Room, Multiple Beds

Privilege, Superior Room, Multiple Beds

Privilege, Superior Room, Multiple Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

About the area

Ostrava

Mercure Ostrava Center Hotel puts you in the heart of Ostrava, within steps of Milos Sykora Memorial and Michal Colliery. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Winestone, serves international cuisine and is open for breakfast, lunch and dinner. Enjoy the gym and sauna as well as access to bike hire. Business amenities include meeting rooms and a business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4-property class Ostrava City Centre hotel include Ostrava Museum and New City Hall Viewing Tower.

What's nearby

  • Michal Colliery - 2 min walk - 0.2 km
  • Ostrava Museum - 3 min walk - 0.3 km
  • New City Hall Viewing Tower - 3 min walk - 0.3 km
  • Casino Ostrava - 8 min walk - 0.7 km
  • Puppet Theatre - 9 min walk - 0.8 km

Getting around

  • Ostrava-Marianske Hory Station - 7 min drive
  • Ostrava (OSR-Leos Janacek) - 32 min drive

Restaurants

  • ‪Gyrosgrill - ‬1 min walk
  • ‪U Černého stromu - ‬4 min walk
  • ‪Psí kusy - ‬4 min walk
  • ‪Shothouse Ostrava - ‬4 min walk
  • ‪Ostravanka Coffee shop - ‬5 min walk

About this property

Mercure Ostrava Center Hotel

Mercure Ostrava Center Hotel offers its guests a 24-hour health club and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Mercure Ostrava Center Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Ostrava hotel.

  • 139 guestrooms or units
  • 6 levels
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Ostrava Center Hotel offers 139 accommodations with laptop-compatible safes and complimentary bottles of water. LCD televisions come with satellite channels.

This Ostrava hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Similar properties

Reception
Imperial Hotel Ostrava
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 306 reviews
The price is AU$252
includes taxes & fees
10 Apr - 11 Apr
Imperial Hotel Ostrava

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Uncovered parking on site (CZK 380 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CZK 400 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Winestone

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Sauna

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CZK 500 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CZK 45.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CZK 400 per person
  • Airport shuttle fee: CZK 900 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self-parking fee: CZK 380 per night
  • Pet fee: CZK 500 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Children 18 years old and younger aren't allowed at this property.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mercure Hotel Ostrava Center
Mercure Ostrava Center
Mercure Ostrava Center Hotel
Mercure Ostrava Center
Mercure Ostrava Center Hotel Hotel
Mercure Ostrava Center Hotel Ostrava
Mercure Ostrava Center Hotel Hotel Ostrava

Frequently asked questions

What is the cancellation policy at Mercure Ostrava Center Hotel?

Mercure Ostrava Center Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Ostrava Center Hotel?

As of 24 Mar 2026, prices found for a 1-night stay for 2 adults at Mercure Ostrava Center Hotel on 11 Apr 2026 start from AU$133, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Ostrava Center Hotel?

Yep, Mercure Ostrava Center Hotel has an uncovered self car park for CZK 380 per night. A self car park is also available, for a fee. Onsite parking is limited.

Does Mercure Ostrava Center Hotel have a waterslide?

No, there is no waterslide at Mercure Ostrava Center Hotel, but Vodni Svet is a short 8-minute walk away.

Does Mercure Ostrava Center Hotel serve breakfast?

Yep, buffet breakfast is served on weekdays between 6:30 AM and 10:30 AM and weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Mercure Ostrava Center Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Mercure Ostrava Center Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Ostrava Center Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Mercure Ostrava Center Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 185 out of 318 reviews
Rating 8 - Good. 106 out of 318 reviews
Rating 6 - Okay. 17 out of 318 reviews
Rating 4 - Poor. 7 out of 318 reviews
Rating 2 - Terrible. 3 out of 318 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel! Great staff, very comfortable room and excellent breakfast. Highly recommended. Very happy customer here!
Stayed 2 nights in Nov 2025

10/10 Excellent

Michal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Benjamin

Stayed 2 nights in Oct 2025

10/10 Excellent

Robert W

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Best breakfast in Ostrava.
Stayed 2 nights in Oct 2025

6/10 Okay

Vladimír

Stayed 1 night in Sep 2025

10/10 Excellent

David

Stayed 1 night in Aug 2025

8/10 Good

Monica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, friendly service. Very nice, large rooms. A lot of little extras.
Stayed 3 nights in Aug 2025

10/10 Excellent

Christopher

Stayed 1 night in Aug 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Amenities
Quick and efficient check-in. Great hotel location to transit and restaurants.
Stayed 1 night in Jul 2025

4/10 Poor

erlyn may

Stayed 5 nights in Jul 2025

6/10 Okay

Lasse

Business traveller
Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

donghao

Stayed 1 night in Jun 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice old building with very good restaurant. Well located to old city centre.
Stayed 2 nights in Jun 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Very outdated Hotel. I had access to the Premium Lounge, but that was not well kept. They had sandwiches and snacks which by the time I got there, the bread was hard and there was very little selection left. I asked for an iron and ironing board and was told there was a dedicated ironing room on the fourth floor. The room was about the size of a closet and had a very old iron and an ironing board which was about to fall apart. Breakfast was ok.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, good location and excellent staff
Stayed 2 nights in Mar 2025

8/10 Good

Michal, Prague

Liked: Cleanliness, staff & service
Pillows in rooms are extremely small and not comfortable. Please providenyour guests more comfort and buy new large pillows.
Stayed 1 night in Mar 2025

8/10 Good

DAVID

Stayed 2 nights in Mar 2025

10/10 Excellent

Madan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Oleksandr

Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very comfortable and clean. Staff were very professional and accommodating with my needs.
Stayed 1 night in Dec 2024

10/10 Excellent

Pavel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024