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Van der Valk Plaza Beach & Dive Resort Bonaire - All Inclusive

4.0 star property
Resort on the beach, with 3 outdoor pools

Photo gallery for Van der Valk Plaza Beach & Dive Resort Bonaire - All Inclusive

Exterior
Penthouse, 3 Bedrooms, Ocean View
Royal Residence 2-Bedroom Apartment | Living area
Penthouse, 3 Bedrooms, Ocean View
3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
The current price is AU$649
includes taxes & fees
14 July - 15 July

Explore the area

Map
J.A. Abraham Boulevard 80, Kralendijk, Bonaire
  • Te Amo Beach
    ‪2 min drive‬
  • Bonaire Donkey Sanctuary
    ‪7 min drive‬
  • No Name Beach
    ‪52 min drive‬
  • Bonaire (BON-Flamingo Intl.)
    ‪10 min walk‬

Room options

View all photos for Grand Suite, Multiple Beds, Ocean View

1 bedroom, in-room safe, desk, laptop workspace

Grand Suite, Multiple Beds, Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room (Laguna)

Deluxe Room (Laguna)

Deluxe Room (Laguna)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Separate bath and shower
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, Multiple Beds, Lagoon View

1 bedroom, in-room safe, desk, laptop workspace

Grand Suite, Multiple Beds, Lagoon View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • Lagoon view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room (Garden)

Deluxe Room (Garden)

Deluxe Room (Garden)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Separate bath and shower
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds, Partial Ocean View

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, Multiple Beds, Partial Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Royal Residence 1-Bedroom Apartment

Royal Residence 1-Bedroom Apartment

Royal Residence 1-Bedroom Apartment

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Kitchen
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Residence 2-Bedroom Apartment

Royal Residence 2-Bedroom Apartment

Royal Residence 2-Bedroom Apartment

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Flat-screen TV
2 bedrooms
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Fridge
Flat-screen TV
2 bedrooms
2 bathrooms
Bathrobes
  • Lagoon view
  • Sleeps 4
  • 2 King Beds

View all photos for Penthouse, 3 Bedrooms, Ocean View

Penthouse, 3 Bedrooms, Ocean View | Living area

Penthouse, 3 Bedrooms, Ocean View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Flat-screen TV
3 bedrooms
  • 224 sq m
  • Ocean view
  • Sleeps 6
  • 3 King Beds

About the area

Kralendijk

Van der Valk Plaza Beach & Dive Resort Bonaire - All Inclusive puts you in the centre of Kralendijk, 10.4 km (6.4 mi) from Pink Beach and 11.4 km (7.1 mi) from Lac Bay Beach. Highlights at this beachfront resort include 3 outdoor swimming pools, a private beach and a casino. .The buffet restaurant, Momento, serves international cuisine and is open for breakfast, lunch and dinner. At the resort's own lounge bar or beach bar, you can enjoy a drink. Enjoy the marina, gym and pool loungers as well as access to motor boating. Meeting rooms, conference space, and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning free buffet breakfast is offered between 6:30 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute drive of this 4-property class Kralendijk resort include Cadushy of Bonaire and Mangazina di Rei.
View more Resorts in KralendijkOpens in a new window

What's nearby

  • Te Amo Beach - 2 min drive - 1.7 km
  • Bachelor's Beach - 5 min drive - 3.6 km
  • Bonaire Donkey Sanctuary - 7 min drive - 5.6 km
  • Lac Bay Beach - 14 min drive - 11.7 km
  • No Name Beach - 52 min drive - 6.8 km

Getting around

  • Bonaire (BON-Flamingo Intl.) - 6 min drive

Restaurants

  • ‪cuba compagnie - ‬3 min drive
  • ‪Between 2 Buns - ‬7 min drive
  • ‪Karel's Beach Bar - ‬4 min drive
  • ‪Mezze - ‬18 min walk
  • ‪Little Havana - ‬4 min drive

About this property

Van der Valk Plaza Beach & Dive Resort Bonaire - All Inclusive

Resort on the beach, with 3 outdoor pools
Some rates at Van der Valk Plaza Beach & Dive Resort Bonaire - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Cool off in one of the 3 outdoor swimming pools at Van der Valk Plaza Beach & Dive Resort Bonaire - All Inclusive, and enjoy amenities such as a marina and a fitness centre.

Free breakfast is served daily. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a garden and a terrace. Self parking is free.

This 4-star Kralendijk resort is smoke free.

  • 238 guestrooms or units
  • 2 levels
  • 4 buildings
  • Conference rooms
  • Buffet breakfast (free)
  • Casino
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Gift shop
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Dining venue
Van der Valk Plaza Beach & Dive Resort Bonaire - All Inclusive offers 238 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottles of water. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas and includes desks. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower, bathrobes and complimentary toiletries.

This Kralendijk resort provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered on a daily basis and hairdryers can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

Dutch, English, German, Spanish

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includes taxes & fees
14 July - 15 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Momento

Things to do

  • 18 slot machines
  • 3 outdoor pools
  • 4 gaming tables
  • Casino (6,000 square foot of space)
  • Fishing
  • Gym
  • Motor boating
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkelling
  • Water sports equipment

Family friendly

  • 3 outdoor pools
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Marina
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 15.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 12 per person (one-way)
  • Airport shuttle fee per child: USD 12 (one-way), (up to 13 years old)
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

National rating

This property does not have a Bonaire, Sint Eustatius and Saba Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Bonaire Plaza Resort
Plaza Bonaire
Plaza Beach Resort Bonair
Plaza Beach Resort Bonair
Plaza Hotel Bonaire
Plaza Hotel Kralendijk
Plaza Resort Bonaire Hotel Kralendijk
Plaza Resort Bonaire Kralendijk
Plaza Beach Resort Bonair
Plaza Beach Resort Bonair
Plaza Beach Bonaire
Van der Valk Plaza Beach Dive Resort Bonaire Kralendijk
Van der Valk Plaza Beach Dive Resort Bonaire
Van der Valk Plaza Beach Dive Bonaire Kralendijk
Van der Valk Plaza Beach Dive Bonaire
Van r Valk Plaza Dive Bonaire
Van der Valk Plaza Beach Dive Resort Bonaire
Van der Valk Plaza Beach Dive Resort Bonaire All Inclusive

Frequently asked questions

What is the cancellation policy at Van der Valk Plaza Beach & Dive Resort Bonaire - All Inclusive?

Van der Valk Plaza Beach & Dive Resort Bonaire - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Van der Valk Plaza Beach & Dive Resort Bonaire - All Inclusive?

As of 15 June 2025, prices found for a 1-night stay for 2 adults at Van der Valk Plaza Beach & Dive Resort Bonaire - All Inclusive on 14 July 2025 start from AU$649.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Van der Valk Plaza Beach & Dive Resort Bonaire - All Inclusive?

Yep, Van der Valk Plaza Beach & Dive Resort Bonaire - All Inclusive has a free self car park.

Are there any beaches close to Van der Valk Plaza Beach & Dive Resort Bonaire - All Inclusive?

The closest beach to Van der Valk Plaza Beach & Dive Resort Bonaire - All Inclusive is No Name Beach (4.8 km).

Is there a spa on site at Van der Valk Plaza Beach & Dive Resort Bonaire - All Inclusive?

There's no onsite spa, but this property does offer services like massages.

Does Van der Valk Plaza Beach & Dive Resort Bonaire - All Inclusive have a pool?

Van der Valk Plaza Beach & Dive Resort Bonaire - All Inclusive has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

What makes Van der Valk Plaza Beach & Dive Resort Bonaire - All Inclusive a romantic place to stay?

Beachfront dining and a private beach, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Van der Valk Plaza Beach & Dive Resort Bonaire - All Inclusive.

Does Van der Valk Plaza Beach & Dive Resort Bonaire - All Inclusive serve breakfast?

Yep, complimentary buffet brekkie is on offer daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Van der Valk Plaza Beach & Dive Resort Bonaire - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Van der Valk Plaza Beach & Dive Resort Bonaire - All Inclusive?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Van der Valk Plaza Beach & Dive Resort Bonaire - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Van der Valk Plaza Beach & Dive Resort Bonaire - All Inclusive?

No, pets are not allowed.

Van der Valk Plaza Beach & Dive Resort Bonaire - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 144 out of 339 reviews
Rating 8 - Good. 118 out of 339 reviews
Rating 6 - Okay. 44 out of 339 reviews
Rating 4 - Poor. 22 out of 339 reviews
Rating 2 - Terrible. 11 out of 339 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Tanya Lynn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and very friendly staff. But, we requested an airport shuttle and champagne in the room upon arrival and they dropped the ball. They required reservations for the dinner buffet, but it was open seating. Breakfast time had champagne at the hostess table, but they were warm. The food was fresh and the selection of seafood was amazing. Water bottles weren't refilled in the mini fridge unless requested. Paddle boarding, fish ID class, and driftwood painting were all very fun! Very nice burthday trip!! With some minor tweaks, it could be 5 star. I would definitely come back!
Stayed 5 nights in Feb 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
From the moment we were picked up at the hotel by the shuttle, we knew we were in great hands! Check in, delicious dining and delightful staff all contributed to a remarkable week in Bonaire! Can’t wait to come back!! Thank you
Stayed 7 nights in Mar 2025

10/10 Excellent

Jenny

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Amazing value for the money. The resort is beautiful. The food (all inclusive) is great and generous. The staff is wonderful. We will definitely return for a future vacation.
Stayed 7 nights in Feb 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2025

10/10 Excellent

Michael, Springfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Probably the best snorkeling right off their beach!!! Yes, it’s under going renovation, but it never bothered us, then again we were oceanfront. Food was great, especially, if you like sushi. Parking isn’t great, due to construction right now. First time visitors should get a truck/4x4 if they want to go anywhere. Taxis are way overpriced, and there is so much to see.
Stayed 7 nights in Feb 2025

8/10 Good

Priscilla, Long Beach

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The refurbished areas were beautiful! The older rooms were very spacious but the shower set-up did not make sense the faucet faced out towards the sink and would spray the bathroom. The ceiling in the bathroom was not suited for moist environments. The gym was great with new equipment but you had to remember to bring a towel from your room as they did not supply them in the gym. Unfortunately the spa was not completed. Communication was not great, my sister had ordered an airport shuttle but no one arrived to pick us up. She also ordered champagne to her room for her bday but that didn’t happen. The pillows on the bed were so uncomfortable. Food, atmosphere, and music were great! The snorkeling was epic!! Had a very relaxing vacation
Stayed 5 nights in Feb 2025

10/10 Excellent

John E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic - friendly and helpful. When we showed up without our luggage they rang the resort's boutique manager and she came in, opened up the boutique, and helped my family shop for clothing to hold us over until our luggage arrived. The recently renovated resort was beautiful and its location was convenient to the airport and nearby shopping/dining in Kralendijk.
Stayed 6 nights in Feb 2025

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific new renovations, great food, good snorkeling at their beach. There are some things to see on Bonaire, but you could just stay on the property and have a great time.
Stayed 6 nights in Feb 2025

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The snorkeling from shore was amazing. Wide variety of fish of different size, and every day different ones. Nice variety of food at each meals, all delicious. Constant breeze so even though it's hot, it doesn't feel muggy. Only downside is they need more loungers at the beach. If you don't go down early, everything is reserved even though the resort says it's not allowed.
Stayed 5 nights in Feb 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and excellent don't operations with Toucan on-site! Still need to work on listing allergens and providing more allergen friendly options (especially for dessert), as my wife is highly gluten intolerant and I'm dairy intolerant. Otherwise, it's a great place to stay and dive!!
Stayed 9 nights in Feb 2025

6/10 Okay

Chelsea

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not recommend this property. With the price, I was highly disappointed. It is VERY outdated. Our room was very old and smelled, mattress was brown and covered by a sheet and 2 thin blankets. Shower was old and molded, service was very slow and inconvenient. Bar service was bad, overall very unimpressed.
Stayed 7 nights in Feb 2025

10/10 Excellent

Ross

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay as Van Der Valk Plaza. Some of the older rooms are a little in need ot repair but overall they are fine. Renovated rooms are really nice and i think they are progressing same for the older areas. Really nice place overall
Stayed 7 nights in Feb 2025

8/10 Good

Brandon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
really my only complaint was that it was the same food/Menu all week. Everyday the same things to pick from. I have never been to a all inclusive resort where they don't change the buffet. Front desk weren't always helpful. No one to showed us to our room so we walked in circles a bit with our luggage to FIND our room. The rooms were nice, Clean and Large. The bar staff were all nice and kept our glasses filled. hotel was absolutely beautiful.

10/10 Excellent

Lehel

Stayed 4 nights in Jan 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Kesha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent however I will never book with Expedia ever again I’m deleting the app and telling all my friends and family members not to use Expedia as well
Stayed 7 nights in Jan 2025

6/10 Okay

mary, Cedar Lake

Just an average hotel. Food ok drinks ok
Stayed 5 nights in Jan 2025

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Resort. Very friendly staff.
Stayed 7 nights in Jan 2025

10/10 Excellent

Steven

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been coming to the Plaza for years. Since 1990’s. I’m so impressed with the current upgrades of pool, dining is 4 star! new island rooms by marina/lagoon. The new shopping is not open though looks like it should be. It looks fantastic and dumfounds me that it is not open. The new dive shop has limited hrs and will ultimate be great. Overall I love this place even more than before. I’ll be back!

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The food was great. The property had the best snorkeling out of all resorts we've stayed at compared to aruba, the Bahamas, Jamaica or Mexico. We saw turtles, eels, giant lobster, puffer fish and much more right on th property! The staff was friendly. They are process of updating rooms and some ground areas, so some areas were a bit outdated, but it didn't bother us. The grounds are still beautiful. There was no construction noise or any of that going on. It's close to the airport and conveniently located away from the downtown area. Our one and only complaint were the pillows. The mosquitos were terrible here, but the resort can't really do anything about that. These little complaints wouldn't stop us from returning and as a matter of fact, we may return again this year! Would definitely recommend.
Stayed 7 nights in Jan 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovated areas were beautiful!
Stayed 3 nights in Dec 2024

4/10 Poor

Raymond

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were housed in the older buildings on the property. Our room was dark and severely outdated. The bedding was atrocious. The shower was soiled and no cover on the drain hole. The bathtub had a dirt ring around it. The light on the bathroom mirror didn’t work. The one-ply toilet paper was ridiculous! The service in the one restaurant was awful. We had to secure our own water carafe everytime we ate and never received any service while seated. Had to run someone down just to get a mimosa for breakfast. The spa at the hotel is not open so unable to get any spa treatments at the resort. The swimming pools were ice cold and not clean. We paid extra for an airport transfer that did not meet us at the airport so we had to pay for a taxi. We had transfer secured for our departure and the front desk put us on what we thought was our ride only to get to the airport and find out it was another taxi that expected fare to be paid. I asked for a refund of our transfer and still have not received any refund.
Stayed 5 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful resort and experience.
Stayed 5 nights in Dec 2024

10/10 Excellent

Justyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for snorkeling.
Stayed 7 nights in Dec 2024

10/10 Excellent

Sarah

Stayed 7 nights in Dec 2024