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Golden Palace Hotel Lombok

Property class: 4

Photo gallery for Golden Palace Hotel Lombok

A banquet hall with long tables, clear chairs, and greenery decorations.
A hotel with a prominent sign, multiple floors, and a parking area.
A hotel reception area with a modern design, featuring a reception desk, seating area, and a dining section.
An outdoor seating area with tables and chairs, palm trees, and a stage with a sign.
A spacious lobby with a central floral arrangement, a reception desk, and a seating area with sofas.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Explore the area

View map
Jl. Sriwijaya no. 38, Cakranegara, Mataram, Lombok, 832231
  • Place, Mataram Mall
    ‪10 min walk‬
  • Place, Lombok Epicentrum Mall
    ‪2 min drive‬
  • Place, Mayura Park
    ‪2 min drive‬
  • Airport, Lombok (LOP-Lombok Intl.)
    ‪51 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a desk, a chair, and a large mirror.

Deluxe Room, 1 King Bed

  • City view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Non Smoking

A hotel room with a large bed, two bedside tables, a lamp on each table, and a decorative swan arrangement on the bed.

Junior Suite, Non Smoking

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

A hotel room with a large bed, two bedside tables with lamps, a small table, and a curtain-covered window.

Suite, 1 Double Bed

  • Mountain view
  • 58 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Deluxe Room, 2 Single Beds, Non Smoking

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

About the area

Mataram

At Golden Palace Hotel Lombok you'll be within a 10-minute walk of Mataram Mall and 1.8 km (1.1 mi) from Pura Meru. Highlights at this hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Jasmine can include Thai massages, sports massages, detox wraps and body wraps along with access to the mud bath. The fine-dining restaurant, Cendrawasih, is open for breakfast, lunch and dinner. Rooptop Garden is the hotel's own rooftop bar. Enjoy the outdoor swimming pool, gym, sauna and karaoke. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a 24-hour business centre. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. There's also the convenience of an airport shuttle. .In proximity to this 4-property class Mataram hotel you'll find Senggigi Beach.

What's nearby

  • Mataram Mall - 10 min walk - 0.9 km
  • Lombok Epicentrum Mall - 2 min drive - 2.0 km
  • Mayura Park - 2 min drive - 2.0 km
  • Pura Meru - 2 min drive - 2.0 km
  • Senggigi Beach - 32 min drive - 20.2 km

Getting around

  • Lombok (LOP-Lombok Intl.) - 41 min drive

Restaurants

  • ‪Warung Pojok - ‬7 min walk
  • ‪Warung Jawa Mbak Rini - ‬6 min walk
  • ‪Salad Buah - ‬6 min walk
  • ‪Bubur Ayam Bang Dum Kumis - ‬3 min walk
  • ‪Sate ayam Madura (Samping Astra Motor Cakranegara) - ‬5 min walk

About this property

Golden Palace Hotel Lombok

Golden Palace Hotel Lombok offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

You'll find a 24-hour business centre on site. A children's pool, a fitness centre, and a rooftop terrace are also featured at the business-friendly Golden Palace Hotel Lombok. An airport shuttle (available 24 hours) is available for a fee.

  • 1 building
  • 198 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2014
  • Karaoke
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Coffee shop
  • Bar by the pool
Golden Palace Hotel Lombok offers 198 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 32-inch LED televisions come with cable channels.

Bathrooms include slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

Jasmine has 3 treatment rooms, including rooms for couples. Services include sports massages, Thai massages, facials and body wraps. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.

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  • Pool
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 125,000 for adults and IDR 125,000 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cendrawasih
  • Merak
  • Pool Bar
  • Rooptop Garden

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Golden Palace Hotel Lombok

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 350000.0 per day.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 125000 for adults and from IDR 125000 for children
  • Airport shuttle fee: IDR 300000.00 per vehicle (one way)
  • Rollaway bed fee: IDR 350000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash.

Property Registration Number 8120012211237

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Golden Palace Hotel Lombok Mataram
Golden Palace Hotel Lombok
Golden Palace Lombok Mataram
Golden Palace Lombok
Golden Palace Lombok Mataram
Golden Palace Hotel Lombok Hotel
Golden Palace Hotel Lombok Mataram
Golden Palace Hotel Lombok Hotel Mataram

Frequently asked questions

Are there any beaches close to Golden Palace Hotel Lombok?

The closest beach to Golden Palace Hotel Lombok is Senggigi Beach (13.6 km).

Is there a spa on site at Golden Palace Hotel Lombok?

Yep, Jasmine is available for guests. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Thai massages.

Does Golden Palace Hotel Lombok have a pool?

Golden Palace Hotel Lombok has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Golden Palace Hotel Lombok?

Golden Palace Hotel Lombok features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Golden Palace Hotel Lombok a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Golden Palace Hotel Lombok.

Does Golden Palace Hotel Lombok serve breakfast?

Sure does, buffet breakfast is available daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Golden Palace Hotel Lombok?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Golden Palace Hotel Lombok?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Golden Palace Hotel Lombok?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Golden Palace Hotel Lombok?

No, pets and service animals are not allowed.

Golden Palace Hotel Lombok Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 32 out of 50 reviews
Rating 8 - Good. 17 out of 50 reviews
Rating 6 - Okay. 1 out of 50 reviews
Rating 4 - Poor. 0 out of 50 reviews
Rating 2 - Terrible. 0 out of 50 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baik
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Staff & service

매우 만족

넓은 방에 깨끗하고 좋았다. 자주이용하고 있는데 이용할때마다 만족한다.
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Spacious comfortable room, a bit dated and that's probably why the rate is relatively low. The grounds are very attractive and the pool is fantastic. The rooftop restaurant is also very nice. Good breakfast. The staff is very cordial. Special thanks to Ogy who pampers his guests!
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
Everything is ok except this time there is a cockroach in the room
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personeel restarant (dakterrad)service heel erg vriendelijk en goed
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay and breakfast was great
Stayed 7 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast with lots of variety. Comfortable bed
Stayed 3 nights in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service

so so

カラオケの音が部屋まで聞こえてきてうるさい。室内は清潔だった。朝食もまあまあ
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가성비 좋은 호텔

가격대비 굉장히 만족스러운 호텔이라 출장시 종종 이용하고 있습니다.
Stayed 3 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
あの料金で、あの素晴らしい部屋、対応、朝食。 次回マタラムに来たら、必ず泊まります。
Stayed 2 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel

Good breakfast and clean rooms and big toilet
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Flot hotel med fremragende personale

Flot og ren hotel. Personalet var smilende og yderst serviceminded. Fantastisk service generelt på hotellet
Stayed 4 nights in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

พนักงานต้อนรับสุภาพ น่ารัก ขยัน

พนักงานต้อนรับสุภาพ น่ารัก ขยัน ห้องกว้างขวาง สะอาด ตกแต่งสวย ห้องน้ำสวย วิวดาดฟ้าสวย
Stayed 6 nights in May 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean hotel with a great location

its a business hotel with comfortable beds and a good selection of food for breakfast. hotel and rooms were squeaky clean and staff were professional throughout my stay. very near to all convenient stores and shopping malls (mataram mall, epicentrum mall)
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

お気に入りのホテルです

朝のビッフェとても美味しく、サラダ、インドネシア料理、ロンボク料理、菓子パンやトースト、フルーツなど種類も豊富で楽しめます。 部屋も広く、機能的で長期滞在にも快適です。
Stayed 3 nights in Mar 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City centre

Nice hotel to stay in the centre of lombok town. It takes about 40mins to travel to the Jetty if you intend to go to the gili islands.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
フロントの対応が今一です。
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

More than expected!

Definitely worth for money! Great breakfast with lots varieties, friendly and helpful staffs. We stayed in two connecting deluxe rooms, decent 4/5 star room size, comfortable bed and quite clean.
Stayed 1 night in Feb 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel in city centre. Affordable and pleasant.

Worth the money and time. The room is spacious and cosy.
Stayed 2 nights in Nov 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Moderno, limpio y funcional

Hemos estado solo dos dias, pero nos hubieramos quedado mas
Stayed 2 nights in Sep 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great stay. Lovely room, comfy bed & pillow, quite good buffet breakfast, friendly staff, and affordable/bargain price. Highly recommend. The new mall (Epicerium?) is just short distance away and so is Mattaram mall.
Stayed 2 nights in Sep 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel. Clean and spacious room. Excellent service. All staffs full of smile. Breakfast is standard. Located in central Mataram. The only issue is we booked 2 bedroom with 2 single bed in each room. They gave us king bed in 1 of the room and different floor. They told me I have to request in same floor when I booked.
Stayed 3 nights in Aug 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

close to the epicentrum mall

the staffs were very friendly and nice. indonesian hospitality at its best
Stayed 2 nights in Jul 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

대체적으로 편안하고 좋음

숙박시설도 나쁘지않고 아침식사도 훌륭하다. 주변환경도 마타람몰도 있고... 하지만 관광목적보다는 편안잠자리와 휴식을 취한다면 훌륭한 선택일 것이다
Stayed 1 night in Jul 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

매우 좋습니다. 저렴한 4성급 호텔

배낭여행자에겐 과분할 정도로 좋아요.
Stayed 5 nights in Jun 2017