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3.5 out of 5

"Facilities: Outstanding; Value: Affordable; Service: Go the extra mile; Cleanliness: Spotless; " More

By Thomas on Wed 14 Aug 2013

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Hotel Description

Koh Tao Hillside Resort places you steps from Sairee Beach and within a 15-minute stroll of Ko Nang Yuan. Highlights at this beach resort include 2 restaurants, an outdoor swimming pool, and a marina.

TVs with cable channels are featured in all 61 rooms, and you can enjoy balconies, free bottled water, and safes. Refrigerators and room service make in-room dining convenient.

The resort's own beach bar and lounge bar are nice places to enjoy a drink. Enjoy the kids' swimming pool and pool loungers. Added amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Each morning continental breakfast is served between 7 AM and 10:30 AM. There's also free self parking, along with the convenience of a free ferry terminal shuttle.

With a stay at this 3-star Koh Tao resort, you'll be 5.3 km (3.3 mi) from Shark Bay.

Bungalow, Garden View

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$27* Per night/room 14 Apr. - 15 Apr.

Deluxe Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Bungalow, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Koh Tao Hillside Resort ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Koh Tao Hillside Resort

Everyone (1) Couples (1)
2 out of 5

Great views just aren't enough

Pros: The views were nice. The lady at the desk at night was really helpful. We LOVED the breakfast staff - they were super sweet and friendly.
Cons: The facilities - the bar, the restaurant, the breakfast. The rooms need a serious face lift - so outdated and shabby. The pool area needs work.
Location: The location was nice for views but it was that little too far out of town considering how terrible the facilities were, huge hill and taxis too exy.
We stayed at the Hotel for 4 nights at the end of our trip and it was generally an all round failure. We stayed in the Deluxe Seaview Villa and there was nothing Deluxe about it - extremely basic, cracks in the walls, wifi didnt work in the room and the kicker - our bed sheets were filthy. The main front desk worker was ok but generally not very helpful. We soon discovered there was work being done on the resort so outside our room became a worksite with building noises and lots of people coming and going. The Bar that was advertised was closed down and looked like it had been for awhile and the food at the restaurant was disappointing. To add to this our shower didnt drain properly and would overflow onto the floor outside. In the last 2 days we actually had no water in the shower. We were told 'a pipe broke' but had no one come to look at it or offer any help. We heard many others complaining about the same thing. Lastly they were really disorganised - the 2 free shuttles into town were always late and often too full to take everyone. So some people had to walk as it didnt come twice. To top it off on our last day we waited for the shuttle to our ferry along with 6 or so other guest and it was almost an hour late. We got the impression off the other cguests they were very upset and the staff and manager were just ignoring complaints until the people left. We ended up with 8 of us shoved into the back of a ute with all our bags racing for the ferry. Not a good way to end.

Posted by , from NSW, Australia on 29 Jun. 2016

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5 out of 5
Pros: The balcony view from the breakfast area.
Cons: Distance from the beach
Location: Tranquil, Good views
Facilities: Outstanding; Value: Affordable; Service: Go the extra mile; Cleanliness: Spotless;

Posted by on 14 Aug. 2013

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Property Features

Koh Tao Hillside Resort offers its guests a marina, an outdoor pool, and a children's pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. Event space at this resort measures 161 square feet (15 square meters) and includes conference space. A terrace, tour/ticket assistance, and barbecue grills are also featured at Koh Tao Hillside Resort. An area shuttle within 3 km is available for a fee. Limited free parking is available on a first-come, first-served basis.

  • 61 guestrooms or units
  • 2 dining venues
  • 161 sq ft of conference space
  • 15 sq m of conference space
  • Bar on the beach
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Grocery service (free)
  • Terrace
  • Garden
  • BBQ grill(s)
  • Bellhop

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Limited onsite parking

Transport

  • Airport: Ko Samui Airport (USM)
  • Property shuttles: Free ferry terminal shuttle; area shuttle within 3 km available for a surcharge
  • Parking: Free self parking

Room Amenities

Koh Tao Hillside Resort offers 61 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.

  • Private balcony
  • In-room dining
  • Television
  • Cable channels
  • Refrigerator
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 10:30 AM.

Onsite venue - This restaurant specializes in Thai cuisine.

A complimentary grocery shopping service is offered and room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8:00 PM

Special check-in instructions:

There is no front desk at this property.

This property does not have a front desk.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 400 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property is cleaned with disinfectant
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: THB 200 for adults and THB 200 for children (approximately)
  • Rollaway bed fee: THB 400 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hillside Koh Tao
  • Hillside Resort Koh Tao
  • Koh Tao Hillside
  • Koh Tao Hillside Resort
  • Koh Tao Hillside Resort Resort
  • Koh Tao Hillside Resort Koh Tao
  • Koh Tao Hillside Resort Resort Koh Tao

You should know

  • Koh Tao Hillside Resort offers transfers from the ferry terminal. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.