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Crystal Bay Yacht Club

Property class: 3

Photo gallery for Crystal Bay Yacht Club

A beach with clear turquoise water, large rocks, and a mountain in the background.
A beachside hotel room with a view of turquoise waters and a thatched-roof structure.
Outdoor pool
A beachside restaurant with outdoor seating, a thatched roof, and string lights.
A gazebo with a tiled roof, surrounded by lush greenery and palm trees.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$61
includes taxes & fees
12 Oct - 13 Oct

Explore the area

View map
209/1 Moo 4, Maret, Lamai, Koh Samui, Surat Thani, 84310
  • Place, Crystal Bay
    ‪1 min walk‬
  • Place, Silver Beach
    ‪5 min walk‬
  • Place, Lamai Beach
    ‪19 min walk‬
  • Airport, Samui Intl. Airport (USM)
    ‪14 min drive‬

Room options

View all photos for Sea View Villa

A resort with multiple buildings, a pathway, and palm trees.

Sea View Villa

7.6 out of 10
Good
(7 reviews)
  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Private Pool Villa

A wooden deck with a swimming pool, a covered seating area, and a large rock formation.

Private Pool Villa

  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Gardenside Villa

A modern bedroom with a bed, a wooden chair, a small table, and a view of greenery outside.

Gardenside Villa

9.6 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Gardenside Villa

A covered outdoor seating area with wooden furniture and a railing, surrounded by lush greenery and trees.

2 Bedroom Gardenside Villa

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 57 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for 2 Bedroom Beachfront Villa

A covered outdoor seating area with wooden benches and a railing, overlooking a beach and palm trees.

2 Bedroom Beachfront Villa

  • Beach view
  • 59 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Seaview Terrace

A covered outdoor area with wooden chairs and tables, a pool, and lounge chairs with blue cushions.

Seaview Terrace

  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Suite

Beachfront Suite | Balcony view

Beachfront Suite

  • Beach view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Beachside

A covered outdoor seating area with wooden chairs and a view of the ocean.

Beachside

  • Partial sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Beachside Family

A covered outdoor seating area with wooden chairs and tables, a small garden, and a view of the sea.

Beachside Family

  • Partial sea view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Seaview Terrace Family

A covered outdoor seating area with a view of a beach and turquoise waters.

Seaview Terrace Family

  • Bay view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Pool View

A wooden balcony with a view of a pool and tropical garden.

Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Koh Samui

A family-friendly stay in Koh Samui awaits you at Crystal Bay Yacht Club. Within just a 15-minute stroll, you'll find popular places like Lamai Beach and Silver Beach. Highlights at this beachfront hotel include a restaurant, an outdoor swimming pool and free self-parking. .A pampering day can include deep-tissue massages and hot stone massages. The restaurant, Crystal Bay Beach Club, serves Modern European cuisine and is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar or beach bar, you can enjoy a drink. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site kids' swimming pool and pool loungers. Plus you'll find free Wi-Fi in public areas, a 24-hour front desk and a terrace. Full breakfast is available daily between 7:00 AM and 10:00 AM. There's also free extended parking, along with the convenience of an airport shuttle. .Within a 15-minute drive of this 3-property class Koh Samui hotel, attractions include Chaweng Noi Beach and Fisherman's Village.

What's nearby

  • Crystal Bay - 1 min walk - 0.1 km
  • Silver Beach - 5 min walk - 0.5 km
  • Lamai Beach - 19 min walk - 1.6 km
  • Coral Cove Beach - 1 min drive - 2.0 km
  • Chaweng Beach - 10 min drive - 7.3 km

Getting around

  • Samui Intl. Airport (USM) - 26 min drive

Restaurants

  • ‪Lobby Lounge - ‬3 min drive
  • ‪Shade - ‬11 min walk
  • ‪Cha-Non Cafe - ‬6 min walk
  • ‪Chalay Rock Bar - ‬3 min drive
  • ‪Saffron restaurant - ‬6 min walk

About this property

Crystal Bay Yacht Club

Enjoy the complimentary cabanas and free beach club on site for a relaxing day at the beach. After a day at the beach, enjoy amenities at Crystal Bay Yacht Club such as an outdoor pool and a children's pool.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers a garden and a terrace. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Koh Samui hotel.

  • 43 guestrooms or units
  • Cabanas on the beach (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
Crystal Bay Yacht Club offers 43 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to furnished balconies. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Cable televisions are provided. Housekeeping is offered on a daily basis and hairdryers can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages and Thai massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free extended parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: THB 360 for adults and THB 250 for children
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant

Restaurants on site

  • Crystal Bay Beach Club

Things to do

  • Billiards/pool table
  • Children's pool
  • Free beach club
  • Outdoor pool
  • Playground
  • Table tennis

Family friendly

  • Children's pool
  • In-room refrigerator
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Thai massages

Accessibility

  • No lift
  • Tile flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crystal Bay Yacht Club

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1000.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately THB 360 for adults and from THB 250 for children
  • Airport shuttle fee: THB 600 per vehicle (one way)
  • Rollaway bed fee: THB 1000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, JCB International, Union Pay and cash.
    For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 6:00 PM
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Club Samui
Samui Club
Samui Yacht
Samui Yacht Club
Samui Yacht Club Hotel
Yacht Club Samui
Yacht Samui
Crystal Bay Yacht Club Hotel
Crystal Bay Yacht Club
Crystal Bay Yacht Club Hotel
Crystal Bay Yacht Club Koh Samui
Crystal Bay Yacht Club Hotel Koh Samui

Frequently asked questions

What is the cancellation policy at Crystal Bay Yacht Club?

Crystal Bay Yacht Club offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crystal Bay Yacht Club?

As of 12 Sept 2026, prices found for a 1-night stay for 2 adults at Crystal Bay Yacht Club on 12 Oct 2026 start from AU$61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crystal Bay Yacht Club?

Yep, Crystal Bay Yacht Club has a free self car park and free extended parking. Onsite parking is limited.

Are there any beaches close to Crystal Bay Yacht Club?

Yep, Crystal Bay Yacht Club is a short 14-minute walk from Lamai Beach. Fun beach activities include snorkelling. You can also find boat tours.

Is there a spa on site at Crystal Bay Yacht Club?

There's no onsite spa, but this property does offer services like hot stone massages.

Does Crystal Bay Yacht Club have a pool?

Crystal Bay Yacht Club has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 6:00 PM.

What makes Crystal Bay Yacht Club a romantic place to stay?

Couples spa treatments and beachfront dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Crystal Bay Yacht Club.

Is Crystal Bay Yacht Club family-friendly?

You bet! With amenities such as a children's pool, children's meals and a playground, it's no surprise that Crystal Bay Yacht Club is a hit with families.

Does Crystal Bay Yacht Club serve breakfast?

Sure does, full brekkie is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Crystal Bay Yacht Club?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Crystal Bay Yacht Club?

Yep, they've got a lounge bar and an onsite restaurant that serves Modern European cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Crystal Bay Yacht Club?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Crystal Bay Yacht Club?

No, pets and service animals are not allowed.

Crystal Bay Yacht Club Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 94 out of 248 reviews
Rating 8 - Good. 99 out of 248 reviews
Rating 6 - Okay. 42 out of 248 reviews
Rating 4 - Poor. 9 out of 248 reviews
Rating 2 - Terrible. 4 out of 248 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Charles

Not the best swimming beach but hotel was clean and quiet.
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great hotel monopolizing the whole bay , beautiful location maybe the best bay in the island . With some renovation it could easily be close to a 5* We enjoyed it
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was as described and the staff were friendly, The beach is fantastic,
Stayed 8 nights in May 2024
Verified review

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location with restaurant on the beach. The room was perfect.
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Luda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Thanks!
Stayed 3 nights in May 2024
Verified review

8/10 Good

Petra

The view and beach was better than Lamai or Chaweng.
Stayed 13 nights in Oct 2024
Verified review

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paradise like environment. Cant ask for anything better for a beach vacation.
Stayed 21 nights in Aug 2023
Verified review

8/10 Good

Pernilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a lovely location just by the beach. Friendly staff who provide good service. The room was ok.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, roomy, green, recommended

Very spacious room, grounds full of trees, beautiful beach. Great quiet location, 300 baht taxi to Chawang.
Stayed 5 nights in Jun 2024
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Here’s a polished version for your review: I had the pleasure of staying at Crystal Bay Yacht Club for four nights and, once again, it did not disappoint. I have been a guest here on numerous occasions, and I continue to appreciate the easy, relaxed experience this property offers. Check-in was speedy and efficient, and the staff throughout the resort were consistently kind and helpful. The ladies at the front reception were especially welcoming and always willing to assist with any request. I also want to mention the daily cleaning staff, who were remarkably efficient, cheerful, and clearly take pride in their work. The location is one of the true highlights — set on a lovely, quaint bay that makes Crystal Bay such a special place to return to. My room was brand new, spacious, comfortable, and offered all the basic amenities needed for an enjoyable stay. I have always appreciated the simple charm, setting, and reliability of Crystal Bay Yacht Club, and I look forward to returning again.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed everywhere on Koh Samui and This is such a beautiful property… the name is misleading, because there are no boats in Crystal Bay. It is the best beach on Koh Samui! The manager was amazing and took amazing care of me! He was so kind and gracious. Truly a great ambassador for the property. I had issues with my aircon and he had the whole system replaced. I moved to their sister property a few hundred meters down the beach, to have a different view and both the managers treated me like a VIP. All the staff, food and views are amazing. I love Crystal Bay Yacht Club and Crystal Bay Beach Resort! Simply the best… Thank you both for being so gracious.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ocean life

Very nice location and vibe, by the beautiful Crystal Bay beach. There is a good restaurant on the beach, as well as massage chairs, beach chairs and a few kayaks. The staff are great; the rooms are super basic, there is really just the minimum (eg no closet).
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities
Overall, this is a great place. Really good location on a beautiful beach, lovely pool and restaurant area. Staff are helpful and friendly. Food in the restaurant was great. There is a mix of property styles, some are new and some are older. This is where the overall aesthetic can feel “unfinished”. There are streams of stagnant water or empty ponds, the bungalows whilst great for bedrooms don’t have much is way of living space, feeling more like a reception room. However, they are clean and any issues quickly resolved. I wouldn’t let those negatives put you off a feeling of Thai style accommodation and space and would still recommend if you want to be in a quieter area and aren’t looking for the polished feel of a high end resort.
Stayed 8 nights in Mar 2026
Verified review

6/10 Okay

Samantha

Disliked: Amenities
I feel it is over priced & very run down. The grounds are messy & unkept. Much nicer places to stay for half the price!
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big, clean and great water pressure and ample hot water. The gardens are beautiful and well maintained. Only negative comment is the power points are old and it can be difficult to charge phones etc. Wifi is strong. I would stay here again
Stayed 5 nights in Jan 2024
Verified review

10/10 Excellent

Louisa

Liked: Staff & service, amenities, property conditions & facilities
Love it here. Beautiful bay and beach. Breathtaking vista! Quiet. Not bad wifi. Food is wonderful. Staff lovely. There are shops close by 7’11 to get provisions and if you want to eat outside of the resort there are some great local restaurants where food is cheaper.
Stayed 3 nights in Sep 2022
Verified review

4/10 Poor

Andrew

Disliked: Cleanliness, property conditions & facilities

Need a refurb.

Photos are clearly dates, hotel could do with a refurb. Staff friendly at front desk. Restaurant and drinks overpriced
Stayed 4 nights in Aug 2024
Verified review

6/10 Okay

Jennifer

Ants in the room.
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Adrien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to enjoy the beach. Don't necessarily need sea view the villas are all next to each other. Villa is also maybe a bit optimistic, it's an independent room and quite spacey but don't expect several rooms. Internet is absolutely fantastic which can be great for remote working (500mbps down and 220mbps down on 5ghz network, about half on 2.4ghz). The staff is great and they clean the room everyday. Lots of mosquitoes of course but if you're careful you don't get too bothered indoors. 7-11 nearby and some restaurant options. The one in the hotel is also fine even if a bit pricey. The beach is great and even decent snorkeling. Overall a great experience, can easily stay the whole week there or more.
Stayed 4 nights in Feb 2023
Verified review

4/10 Poor

Sophie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsafe, needs refurbishing

Room was in very poor condition, especially the bathroom. I got an electric shock from the lamp and staff didn't seem bothered. The lock on the door was very flimsy (and there was no door chain for added security) so didn't feel great as a solo female traveler. Breakfast quality was poor.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I arrived at this resort at 7:30am.. Jetlagged and tired from travel. The girl at the front desk was so nice.. She had the maid clean our room first and we checked in hours early. Yes, the resort has a bit of a 70-80's vibe, but it's grounds are kept perfectly clean and you're staying in the middle of a tropical jungle just steps from the beach! How can you beat that?? Some people that review this place and nitpick the small details will never be happy, because they can't afford the type of luxury they expect from a mid-range resort. The on-site restaurant had delicious food and was great value. The fire-dancers the one night put on an amazing show. This was the best resort by far on our Thai vacation. We hope to be back some day.
Stayed 2 nights in Mar 2024
Verified review

4/10 Poor

Stephanie

Liked: Cleanliness
Disliked: Staff & service
The beach and views from the property are beautiful. The rooms were mediocre. The bathroom door didn’t close (it was too big for the door frame) and the bed was as hard as the floor. The bed frame was squeaky and woke both of us every time there was any movement. Most disappointing was the staff at the front desk. They’re rude and dismissive. We travel extensively and have never encountered hotel staff who show such little care for their jobs in hospitality. I would not recommend staying here.
Stayed 4 nights in Sep 2023
Verified review

6/10 Okay

Miss Natalia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Way too overcrowded

We chose a beachfront villa with our toddler. The villa was fine, bit dated but clean enough. The biggest issue was that the beach was INCREDIBLY busy, to the point we couldn’t find anywhere to sit. We had groups of boys sitting directly outside on the beach smoking weed. We ended up having to go to a different beach which was a shame. The sea was also green, probably from algae but nobody seemed to be able to give us an explanation. For the price we expected a lot more. We tired to move hotels but we not able to get a refund for our remaining nights. Service was good, especially the team by the pool/restaurant
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Nikolaj

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

A mixed bag

Crystal Bay Resort was an overall okay experience. The location is really great at the beach, but it is flooded with tourist from outside making some content (LOL) The resort is rather old and has a mixed bag of things to offer. The pool gave our kids rashes from the chemicals used I guess. No smell of chlorine so I guess they use some harsh stuff there. The room was big and contained what they said. The view from our room was none existing and the walk to the pool/beach was very tropical like with lots of plants. This welcomed a lot of mosquitos. Overall we were a little surprised by the very good reviews. The staff was very sweet and offered great service throughout our stay. We had an AC system break down midday, two hours later they had changed it to an entirely new AC unit, 3 people working on it. Very nice.
Stayed 11 nights in Jan 2025
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Beach Bummed

We checked into this property, and everything seemed great upon arrival. However, the air conditioning, even when turned up all the way, would not make the room cool. We did complain to the front desk, but when we returned to the room later, the same problem was still there. We also had an issue with the shower, not draining properly and creating a pool in the bathroom, lastly, the “free breakfast” did not even include fresh orange juice. We had to pay for the drinks, and the breakfast was a very limited menu, and you could only have one choice. This was very disappointing. Compared to other properties I have stayed at in Thailand. The beach was absolutely beautiful however, but I would not stay again.
Stayed 2 nights in Aug 2023