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4.5 out of 5

"Staff were more than helpful and very kind. Especially Jui on reception helped us very much with activities and free things to do! Perfect location ... " More

By a verified traveller on Mon 25 Jun 2018

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Hotel Description

You'll be connected to a shopping center at Am Samui Palace, and within a short 5-minute stroll of Lamai Beach and Lamai Night Market. Highlights at this hotel include in-room free WiFi, fireplaces, and LED TVs.

All 100 rooms feature free bottled water, safes, and hair dryers. Additionally, room service, phones, and free toiletries are available.

The restaurant, Am Restaurant, serves international cuisine and is open for breakfast, lunch, and dinner. Enjoy the outdoor swimming pool and pool loungers. Additionally, you'll find free WiFi in public areas, concierge services, and a 24-hour front desk. Buffet breakfast is available daily between 7 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Within a 15-minute drive of this 3.5-star Lamai City Center hotel, attractions include Chaweng Noi Beach and Silver Beach.

Superior Room Double or Twin

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$94* Per night/room 30 Jan. - 31 Jan.

Deluxe Pool Access Double or Twin

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Balcony Double or Twin

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Pool Double or Twin

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Am Samui Palace ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Am Samui Palace

Everyone (4)
4 out of 5
Staff were fantastic a big 10, but pool structures need to be maintain more fequently.

Posted by on 3 Jul. 2019

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5 out of 5
Great hotel with 2 great pools. Not one where you have to get your towel out by 7am to get a pool seat which was refreshing. We had a large family room which had plenty of space, although the bathroom is very small for such a large room. A bath on the balcony was odd as you’d never use it without clothes on :). Stay in the newer section around the square pool. Nice and peaceful place, breakfast good (not the best we’ve had but enough), staff pleasant, restaurant food during the day very good. Short walk to the beach which was fine for us. Right next to great restaurants, shops etc. We will definitely stay again.

Posted by on 7 Jan. 2019

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5 out of 5

Lovely

Staff were more than helpful and very kind. Especially Jui on reception helped us very much with activities and free things to do! Perfect location the beach is right on your doorstep and local evening market out the front of the hotel. Close to free Thai boxing. Really clean hotel and cleaners were amazing and very good our room was spotless every day. Would highly recommend this hotel especially for the price it's like a 5* hotel.

Posted by , from UK on 25 Jun. 2018

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Comment from Hotel Management

5 Aug. 2018 by Wanlika

Thank you very much for your comment, we will keep in touch and try to do the best for all our customer.

4 out of 5

Nice resort

Nice pools, nice building and landscaping, great location across from lamai night markets and close to beach, excellent staff in reception. Improvements need to be made in the restaurant. Buffet breakfast was included, but restaurant needs to improve its game, partner and i were extremely disappointed in this aspect, often choosing to eat elsewhere due to rude and lazy staff. We were told restaurant closes at 8pm, we went down at 7pm to find an empty restraunt with rude staff member making us feel uncomfortable about the time we choose to eat our dinner. All while her and the other kitchen staff are standing around with a packed up kitchen at 7pm and we have been informed of 8pm closure. Then in the morning we were the first down for breakfast hot food in the buffet was cold, partner and i missed out on a hot breakfast. Staff were present everywhere so why not be more efficient in the restaurant setting up for breakfast rush, instead of standing around talking and staring at us as we eat made us feel extremely uncomfortable. Other than the reataurant experience excellent service from reception and housekeeping and a luxurious resort.would stay here again but restaurant staff attitude must change.

Posted by , from darwin on 27 Jan. 2018

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Property Features

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, tour/ticket assistance, and a garden are also featured at Am Samui Palace. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Koh Samui hotel.

  • 100 guestrooms or units
  • Dining venue
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Ko Samui (USM) (13.9 km / 8.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Am Samui Palace offers 100 air-conditioned accommodations with fireplaces and safes. LED televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Fireplace
  • In-room dining (limited hours)
  • LED television
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.

Am Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • One child stays free
  • No cots (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 400 per person (approximately)
  • Airport shuttle fee: THB 700 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Am Samui Palace Hotel
  • Am Palace Hotel
  • Am Samui Palace Hotel
  • Am Palace Hotel
  • Am Palace
  • Hotel Am Samui Palace Koh Samui
  • Koh Samui Am Samui Palace Hotel
  • Hotel Am Samui Palace
  • Am Samui Palace Koh Samui
  • Am Samui Palace Hotel
  • Am Samui Palace Koh Samui
  • Am Samui Palace Hotel Koh Samui

You should know

  • Am Samui Palace offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.