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Grand Mercure Yatsugatake Resort & Spa

Property class: 4

Photo gallery for Grand Mercure Yatsugatake Resort & Spa

A spacious lobby with a reception desk, seating area, and large pillars.
A modern indoor swimming pool with a clear view of the outdoors, a tiled floor, and a ceiling with a geometric pattern.
Room
Restaurant
A spacious indoor seating area with multiple couches and round tables, large windows offering a view of buildings and greenery.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$77
2 Dec - 3 Dec

Explore the area

View map
8240-1039 Nishiide, Oizumi-cho, Hokuto, 409-1501
  • Place, Kaiooizumi Onsen Panoramanoyu
    ‪18 min walk‬
  • Place, Kiyosato Highland Park
    ‪9 min drive‬
  • Place, Lake Suwa
    ‪56 min drive‬

Room options

About the area

Hokuto

A family-friendly stay in Hokuto awaits you at Grand Mercure Yatsugatake Resort & Spa. You'll be 4.5 km (2.8 mi) from Doryu Waterfall and 4.8 km (3 mi) from Kiyosato Highland Park. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Le SENSORIEL, is open for breakfast and dinner. Enjoy the free kids' club and outdoor tennis court as well as access to hot springs and a playground. Added amenities include a full-service spa, free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 7 AM and 9:30 AM. There's also free self parking, along with the convenience of free train pick-up service. .Sights within a 10-minute drive of this 4-property class Hokuto hotel include Yamanashi Prefectural Makiba Park and Seisen Footbath.

What's nearby

  • Kaiooizumi Onsen Panoramanoyu - 18 min walk - 1.6 km
  • Kiyosato Highland Park - 9 min drive - 6.3 km
  • Heidi's Village - 27 min drive - 23.2 km
  • Lake Suwa - 56 min drive - 51.4 km
  • Tateshina Lake - 59 min drive - 50.9 km

Getting around

  • Kai-Ōizumi Station - 17 min walk

Restaurants

  • ‪ダイニングカフェ・パウゼ - ‬3 min drive
  • ‪ジャムクラフトとりはた - ‬3 min drive
  • ‪森のラウンジ - ‬2 min walk
  • ‪Coucou CAFE - ‬5 min walk
  • ‪cafe&restaurant 葉凪 - ‬10 min walk

About this property

Grand Mercure Yatsugatake Resort & Spa

Some rates at Grand Mercure Yatsugatake Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

There's a restaurant on site. WiFi and wired Internet are free in public spaces. Grand Mercure Yatsugatake Resort & Spa offers its guests a full-service spa, hot springs, and an outdoor tennis court. Spa services, a library, and a complimentary children's club are also featured at the family-friendly Grand Mercure Yatsugatake Resort & Spa. Self parking is free.

Smoking is allowed in designated areas at this 4-star Hokuto hotel.

  • 250 guestrooms or units
  • 7 levels
  • Kid's club (free)
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Games room or arcade
  • Library
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Dining venue
Grand Mercure Yatsugatake Resort & Spa offers 250 air-conditioned accommodations with a safe and complimentary slippers. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Similar properties

A modern interior with a central wooden structure, seating arrangements, and large windows offering views of the outdoors.
KIYOSATO KOGEN RESORT
Hokuto
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 158 reviews
The price is AU$183
19 Nov - 20 Nov
KIYOSATO KOGEN RESORT

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up shuttle from 8:30 AM to 5:30 PM
  • Train station shuttle on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 3,800 for adults and JPY 3,800 for children
  • A restaurant

Restaurants on site

  • Le SENSORIEL

Things to do

  • Arcade/game room
  • Free children's club
  • Full-service spa
  • Hot springs
  • Library
  • Outdoor tennis court
  • Playground
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's toys
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Garden
  • In a nature reserve
  • In the mountains
  • On the boardwalk/promenade

Full-service spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3800 for adults and from JPY 3800 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Yatsugatake Royal Hotel Hokuto
Yatsugatake Royal Hotel
Yatsugatake Royal Hokuto
Yatsugatake Royal
Yatsugatake Royal Hotel Japan/Hokuto
Royal Hotel YATSUGATAKE Hokuto
Royal YATSUGATAKE Hokuto
Royal YATSUGATAKE
Royal Hotel YATSUGATAKE
Mercure Yatsugatake & Hokuto
Grand Mercure Yatsugatake Resort Spa
Grand Mercure Yatsugatake Resort & Spa Hotel
Grand Mercure Yatsugatake Resort & Spa Hokuto
Grand Mercure Yatsugatake Resort & Spa Hotel Hokuto

Frequently asked questions

What is the cancellation policy at Grand Mercure Yatsugatake Resort & Spa?

Grand Mercure Yatsugatake Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Mercure Yatsugatake Resort & Spa?

As of 5 Nov 2026, prices found for a 1-night stay for 2 adults at Grand Mercure Yatsugatake Resort & Spa on 2 Dec 2026 start from AU$77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Mercure Yatsugatake Resort & Spa?

Yep, Grand Mercure Yatsugatake Resort & Spa has a free self car park.

Is there a spa on site at Grand Mercure Yatsugatake Resort & Spa?

Yep, there is an onsite spa at Grand Mercure Yatsugatake Resort & Spa. You'll enjoy services like massages.

Is Grand Mercure Yatsugatake Resort & Spa family-friendly?

You bet! With amenities such as a free children's club, a playground and an arcade, it's no surprise that Grand Mercure Yatsugatake Resort & Spa is a hit with families.

Does Grand Mercure Yatsugatake Resort & Spa serve breakfast?

Yeah, buffet breakfast is offered daily between 7 AM and 9:30 AM.

Is there a free airport shuttle available at Grand Mercure Yatsugatake Resort & Spa?

No, Grand Mercure Yatsugatake Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Mercure Yatsugatake Resort & Spa?

Yep, you can grab a meal at Grand Mercure Yatsugatake Resort & Spa's onsite restaurant.

What time are check-in & check-out at Grand Mercure Yatsugatake Resort & Spa?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Grand Mercure Yatsugatake Resort & Spa?

No, only service animals are allowed.

Grand Mercure Yatsugatake Resort & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 267 out of 637 reviews
Rating 8 - Good. 225 out of 637 reviews
Rating 6 - Okay. 80 out of 637 reviews
Rating 4 - Poor. 44 out of 637 reviews
Rating 2 - Terrible. 21 out of 637 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Amenities
Very nice staff and family friendly amenities!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will back again. Excellent hotel.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with spacious rooms and parking! The kids play area was a great amenity that we enjoyed alot!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families ! Would come again !
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, staff politeness, good play area for kids, good breakfast and executive drink sessions.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and always a great buffet.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful activities for the kids and a fabulous breakfast. We greatly enjoyed our stay!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place never disappoints.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Hotel staff were friendly and courteous. Our room was very clean, spacious and comfortable. Hot spring was excellent, relaxing in outdoor one looking up at stars was fantastic. We also enjoyed the breakfast very much…so many choices of delicious food including desserts.
Japan Alps Yatsugadake view from the hotel parking lot
Mt. Fuji view from the hotel
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic star gazing
Stayed 6 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our fourth time at the hotel and the buffet always surprises us with new items on the menu. Everything was on point.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Property conditions & facilities
Disliked: Cleanliness
Good for the remaining day to stay
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some entertainment of Starry sky wad very unique. Food quality was very good.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is always fresh with local ingredients. Never fails to impress us.
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
This property is very dated and rundown. Hotel staff is friendly and helpful. We did not eat at the hotel as a seed pricey compared to our local options.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
kids activety was very good
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Liked: Staff & service
Breakfast was great! Our floor just needs updating
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Amenities
Property is clean but dated. The indoor playground is wonderful for my kids. The buffet meals were great and had a wide variety. Definitely would recommend and come back.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

like this grand mercure very much. super spacious and new . kids facilities are awesome. and tatami is comfort. satisfying with alll, very recommended for family trip.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms is clean and comfy. The Onsen is okay, just too many people go for Onsen at night time. Breakfast is good and lots of choice. This hotel is good for family with kids. Parking spaces is not enough.
Stayed 2 nights in Sep 2025
Verified review

4/10 Poor

Disliked: Amenities
Old rooms, a lot of Chinese Group, children and very loud.
Stayed 2 nights in Apr 2025
Verified review

4/10 Poor

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
子供達にとってとても良いホテルだったと思います。ラウンジのアイスがハーゲンダッツで喜んでいました。予約の手違いで当日追加料金が発生しましたが、エクスペディアのヘルプデスクに解決してもらいました。
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
星の解説とその後のラウンジ利用はとても良いサービスでした。
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
子供が１日中遊べて良かったです
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
系列店よりは綺麗でした。
Stayed 1 night in Jul 2026