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624 Phi Phi Palms Residence

3.0 star property

Photo gallery for 624 Phi Phi Palms Residence

Restaurant
Staircase
Fitness facility
Deluxe Twin Room
Deluxe Twin Room

Reviews

6.6 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Room service

Explore the area

View map
17917 Moo 7 T Aonang, Ko Phi Phi, Krabi Province, 81000
  • Place, Ton Sai Beach
    ‪3 min walk‬
  • Place, Tonsai Pier
    ‪5 min walk‬
  • Place, Ko Phi Phi Viewpoint
    ‪10 min walk‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

About the area

Ko Phi Phi

624 Phi Phi Palms Residence places you steps from Ao Ton Sai Beach and within a short 5-minute stroll of Loh Dalam Bay. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour fitness centre and multilingual staff. .Places within a 5-minute walk of this 3-property class Ko Phi Phi hotel include Ton Sai Beach and Ton Sai Bay.

What's nearby

  • Loh Dalam Bay - 2 min walk - 0.2 km
  • Ao Ton Sai Beach - 2 min walk - 0.2 km
  • Ton Sai Beach - 3 min walk - 0.3 km
  • Tonsai Pier - 5 min walk - 0.5 km
  • Ko Phi Phi Viewpoint - 10 min walk - 0.8 km

Restaurants

  • ‪Garlic 1992 - ‬1 min walk
  • ‪Madame Resto - ‬1 min walk
  • ‪Reggae Bar - ‬1 min walk
  • ‪Pirates House - ‬2 min walk
  • ‪The Rock Restaurant - ‬1 min walk

About this property

624 Phi Phi Palms Residence

There's a restaurant on site. Public spaces have free WiFi. A 24-hour fitness centre, multilingual staff, and room service (during limited hours) are also featured at 624 Phi Phi Palms Residence.

This 3-star Ko Phi Phi hotel is smoke free.

  • 1 building
  • 9 guestrooms or units
  • 2 levels
  • Built in 2009
  • Front desk (limited hours)
  • Staff members are multilingual
  • No smoking on site
  • Dining venue
624 Phi Phi Palms Residence offers 9 air-conditioned accommodations, with complimentary bottles of water. This accommodation offers separate dining areas and includes desks. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access.

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  • Restaurant
  • Air-conditioning
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Separate in-room dining area

Conveniences

  • Limited-hour front desk

Guest services

  • Multilingual staff

Outdoors

  • Outdoor furniture

More

  • 1 building
  • 2 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Separate dining area

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must transfer via Boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
The front desk is open daily from 7:30 AM - 2:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Ferry schedule from mainland: From Phuket to Ko Phi Phi (departing from Rasada Pier): 8:30 AM, 11 AM, 11:30 AM, 1:30 PM, and 3 PM. From Krabi to Ko Phi Phi (departing from Klong Ji-Lard Pier): 9 AM, 10:30 AM, 1:30 PM, and 3 PM. Guests must arrive at the pier at least 1 hour prior to departure as schedule may change based on weather conditions. Guests who arrive at Phuket or Krabi airport after noon will have to stay on the mainland and board the morning ferry to Ko Phi Phi.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Palms Residence
Palms Residence Phi Phi
Phi Phi Palms
Phi Phi Palms Residence
Phi Phi Palms Residence Hotel
Phi Phi Palms Residence Hotel Ko Phi Phi Don
Phi Phi Palms Residence Hotel Ko Phi Phi
Phi Phi Palms Residence Ko Phi Phi
Phi Phi Palms Resince Ko Phi

Frequently asked questions

What is the cancellation policy at 624 Phi Phi Palms Residence?

624 Phi Phi Palms Residence offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to 624 Phi Phi Palms Residence?

Yep, 624 Phi Phi Palms Residence is a short 2-minute walk from Ao Ton Sai Beach.

Is there a free airport shuttle available at 624 Phi Phi Palms Residence?

No, 624 Phi Phi Palms Residence does not offer an airport shuttle service.

Is there a bar or restaurant at 624 Phi Phi Palms Residence?

Yep, you can grab a meal at 624 Phi Phi Palms Residence's onsite restaurant.

What time are check-in & check-out at 624 Phi Phi Palms Residence?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at 624 Phi Phi Palms Residence?

No, pets are not allowed.

624 Phi Phi Palms Residence Reviews

Reviews

6.6
Rating 10 - Excellent. 14 out of 81 reviews
Rating 8 - Good. 23 out of 81 reviews
Rating 6 - Okay. 25 out of 81 reviews
Rating 4 - Poor. 11 out of 81 reviews
Rating 2 - Terrible. 8 out of 81 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

4.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Mel, Boston us

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The location is really good ! But the room doesn’t smell good and is really mold
Stayed 3 nights in Mar 2019

6/10 Okay

Rachel

Liked: Cleanliness, staff & service

Good for a budget stay

Good for what you pay for. Does get a bit noisy at night, in amongst all the bars. Staff very friendly and efficient.
Stayed 1 night in Feb 2019

10/10 Excellent

Maria, Usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, with very nice staff. The only problem is they mixed up our laundry and lost one of our shirts, and gave us someone else’s shirt by mistake. Other than this, everything was perfect about our stay here.
Stayed 6 nights in Aug 2018

10/10 Excellent

Mr. Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent

Decent
Stayed 5 nights in Jul 2018

10/10 Excellent

Mr. Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You can’t go wrong with this hotel!

The place is nice and clean, it’s 100m from the beach. It says it can be noisey, but I didn’t experience that. The room was cleaned everyday to an excellent standard and the staff were very friendly. The WiFi was food in the room and the tv die have English movie channels and American tv shows.
Stayed 3 nights in Aug 2018

2/10 Terrible

Cayla, San Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we first arrived at the hotel, our room had an awful odor coming from the restroom. The shower was dirty as well. I went to ask about switching rooms because anytime you used anything in the bathroom, (shower,toilet, sink) the smell was worse. The staff was not too friendly when we asked for a new room. We ended up getting a new room that wasn’t as bad but still dirty bathroom. We ended up cutting our trip short and leaving a day early from the hotel.
Stayed 4 nights in Jan 2018

8/10 Good

Kieren

Liked: Cleanliness

In the middle of all the action

Perfect location for the party side of Phi Phi, right in the middle of all the action, the music from the bar across the pathway felt like it was in my room when trying to sleep which lasted until 3am but this was expected based on the location. The hotel was basic but clean. It was only a one night stay for myself this time so I was not expecting too much. I regularly travel to Phi Phi and based on price and my requirement to stay in this area, I would stay there again.
Stayed 1 night in May 2018

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Room had seriously bad mold and smoke odor to it. It made me sick and I had to find another room.
Stayed 2 nights in May 2018

6/10 Okay

Riles, Vernon, British Columbia. Canada

Liked: Staff & service

It's what you should expect

It was am ok place, staff was nice. It's close to everything which is great. But can be very loud at night. Definitely not family friendly. A little pricey for what you get. Don t expect a great view either. All in all, was all I needed.
Stayed 2 nights in Feb 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort

Not worth it staying

Wish I could of cancel the reservation as I walk in
Stayed 3 nights in Nov 2017

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Damp and mouldy

Do not stay here. The room was so damp that all the linens felt wet and the pillows smelled of mould. The smell was so bad that we had to use clothes as pillows instead. The beds were old and uncomfortable. Wifi didn't work in the room. Not even that cheap!
Stayed 1 night in Aug 2017

10/10 Excellent

Diego Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

one of the best places so far in Kho Phi Phi..

my trip was amazing, me and all my friends love the palce, very kind staffs, nice location , very good rooms, they help me and my friends to booking private boalt with very cheap price, they also pick all the bags at the Pier, and after check out helped again with the Bags, really apreciated my stay at Palms Residence, for sure will be back again.. very nice place for all, family , couple, work.. thank you for the nice time at Phi Phi ... Phi Phi Palms Residence

6/10 Okay

Brian

Disliked: Property conditions & facilities, room comfort

hotel under construction but good service

We could not stay at this hotel as there was too much noise from construction work. The manager quickly found an alternative hotel close by so we could continue our stay. The Palms is in a very noisy bar area but to be fair the service was excellent. We were met at the pier and helped with luggage. The hotel will be nice when finished.

6/10 Okay

Kevin, San Francisco

Liked: Cleanliness, property conditions & facilities

Prime time location if that's your cup of tea

This location is right in the thick of things in Phi Phi. Short walk to the beach and literally across the street from plenty of bars and clubs. As a solo traveler, the noise didn't affect me much as it eventually quiets down around 1AM and I did travel during low season (significantly less crowded). For solo travelers or couples looking for more of a party scene with centralized accessibility to everything on the island, I'd recommend. For a couple honeymooning looking for more privacy, you'll likely prefer the Long Beach area.

8/10 Good

Anthony, Las Vegas, USA

Liked: Cleanliness, staff & service, property conditions & facilities
I felt that this hotel provided an excellent value. It's location is good being located almost in the center of the island. It is right next to a bar that plays music at night so if you are a light sleeper and plan to go to bed before 2AM, I wouldn't stay here. It not too loud where the sound of the AC unit and your TV cannot drown it out. I didn't have any issues sleeping. The room is a good size so it takes a few minutes to cool off, about 30. It was a little difficult to locate as well. I would stay here again next time I visit Phi Phi.

4/10 Poor

Emmanouil, Stockholm

Disliked: Cleanliness, staff & service, room comfort

Club Sound !! - Go to room after 2 at night

++ : In center of nightlife and walking distance to the beaches, had help to carry luggage from pier, condition of room very good -- : Stay away if you are over 25 and of course not recommended for families. Not ANY sound isolation, you can hear people from the next rooms and bass music from the bars outside until 2 at night, floor crackling, the doors look to be very thin and lock is just a joke. At least they sould put thicker windows so that the bass and the sound is not in your ears Stayed 2 nights, no cleaning of room. Shoes left outside of the hotel. Receptionist came at 10.30 to ask if we will stay more or checkout Recommendation: find a hotel that is not in the "town" and just use the longboats to go around the island.

8/10 Good

Nicholas, Copenhagen

Liked: Room comfort

Phi Phi diving trip

Stayed 2 nights. Its a nice hote if you are there for partying and want to sleep after 2 am. Then its a really good place. if you are there with family and kids, THEN STAY AWAY. The night club 2 meters from our room is pounding loud music till 2 am. so as i said if you plan to sleep after 2 then its a perfect hotel. beds are great its within walking distance of everything. we did ask for cleaning of the room which never happened!!! besides that its a great place with a lot of different people and you can have a great chat with everyone.

10/10 Excellent

Suneet, birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for bars, restaurants and the beach

Great stay - near bars and restaurants and the beach.

6/10 Okay

Norbert, Canada

Middle of all the action.

Lots of reviews complain about noise etc. What else do you expect when you are located right in the middle of all of the action on one of the best known party islands in the Andaman Sea. Yes, the music is blasting until 3am... So either join the party, or get some good earplugs or noise cancelling headphones. I would certainly stay here again, but not for more than 2 nights... As for the reviews about rude staff etc. I would be the same if I had to deal with all the drunk, out of control tourists walking around... I respect them for being as patient as they were.

8/10 Good

Kimberly, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
was great except the karaoke bar next door was crazy loud.

6/10 Okay

l, Australia

Okay hotel

Location was great but if you are a light sleeper prepare to sleep late as you can hear the entertainment going on outside. Across the hotel is a Mexican bar and beside it is also a hostel and another bar. Nonetheless, this hotel is situated right in the middle of everything, close to shops and good restaurants. WiFi is not that great in the room but once you're in the lobby it's okay. The room was decent size, bed comfortable, air-conditioning good, amenities provided good although had to ask for them to clean and refill the tea/coffee and water. Reception staff can be sometimes good and sometimes abrupt. Overall an alright stay.

8/10 Good

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and location!

The palms residence was just a short walk from the main beach, so very convenient. The customer service was excellent. There was a young gentleman with a sign waiting for me at the dock, so upon my arrival he escorted me to the hotel. Checkin was easy. Room was clean and cool.

6/10 Okay

Kenneth

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very overpriced don't count on getting much sleep

One of the worse hotels I have stayed in. Very overpriced for what you get. Maybe ok if your in your twenties and you like having a late night because you won't get much sleep with the nightclub right next door! Staff were terrible, apart from the guy that met us at the pier, they couldn't even look up from their phones to say hello when you walk in.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort