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4.2 out of 5

"A one week getaway to this beautiful place was magic. Whilst the prices are on the expensive side, particularly for Thailand, the service and beauty o ... " More

By a verified traveller on Thu 30 Nov 2017

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Hotel Description

A family-friendly stay in Ko Phi Phi awaits you at Holiday Inn Resort Phi Phi Island, an IHG Hotel. Within steps you'll find Laem Tong Beach and Laem Tong Bay. Highlights at this beachfront resort include 3 restaurants, 3 outdoor swimming pools, and 2 bars/lounges.

Flat-screen TVs with cable channels are featured in all 169 individually furnished rooms, and you can enjoy free WiFi, balconies, and coffee/tea makers. Nice touches include bathrobes, slippers, and free toiletries. Additionally, room service, free bottled water, and safes are available.

A day of pampering can include Thai massages, sports massages, and body wraps along with aromatherapy and reflexology. The restaurant, Tai Rom Prao, serves international cuisine and is open for breakfast and dinner. Sunset Bar is the resort's own bar. Spend the day at the beach and enjoy the onsite free kids' club, fitness center, and kids' swimming pool. Business travelers can take advantage of a 24-hour business center and limo/town car service. Other amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of an airport shuttle.

With a stay at this 4-star Ko Phi Phi resort, you'll be 0.5 km (0.3 mi) from Bamboo Island and 9.7 km (6 mi) from Long Beach.

Family Studio, Non Smoking (Hilltop Sunset)

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Bungalow, 1 King Bed, Non Smoking (Garden)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Bungalow, 1 King Bed, Non Smoking, Beachfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio (Hill top Sunset)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Bungalow, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Holiday Inn Resort Phi Phi Island, an IHG Hotel ratings based on 9 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Resort Phi Phi Island, an IHG Hotel

Everyone (8) Couples (1)
5 out of 5

Beautiful island paradise

A one week getaway to this beautiful place was magic. Whilst the prices are on the expensive side, particularly for Thailand, the service and beauty of the place is well worth it. With great value happy hours where you can get cocktails half price for 100TB, whilst overlooking the pristine blue and green waters, there is no where in the world I’d rather be.

Posted by , from Sydneh on 30 Nov. 2017

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Comment from Hotel Management

2 Dec. 2017 by Suriya Jittaratsenee Resident Manager

Dear Phoebe, We thank you for sharing your experience. I appreciate that you have enjoyed your stay with us in overall. I am very grateful for the feedback provided as this gives us the opportunity of improving our services. And I have shared your comments with our team members to continue motivated in delivering high standards of service. I would like to thank you once again for taking the time to share your feedback and look forward to having the opportunity of welcoming you back to our resort. Best regards, Suriya Jittaratsenee Resident Manager

4 out of 5

Amazing water view from bungalow 114

Beautiful location. Great views from the room You will read that the place needs a revamp and its true. But the location. Wow. Up the road the hotel is picture perfect but does not have the same feel as the holiday inn. But well worth day trip experience the little town behind it.

Posted by , from Sydney on 2 Apr. 2017

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Comment from Hotel Management

5 Apr. 2017 by nawarat C

Dear Steve, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Nawarat Cehovic Front Office Manager

5 out of 5

On the beach and good food and beverage prices,

Pros: Away from mainstream and quiet
Cons: Staff to be taught English
Location: :-)
The position of resort is great to get away from everything, couple of nice restaurants next to resort as well. It was very disappointing that hardly any staff including the reception and waiters could not speak English resulting in a lot of misunderstandings with bad results. Need to repeat repeat and repeat to get through. Rooms are outdated but very clean and facilities are great.

Posted by , from South Australia on 28 Mar. 2017

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Comment from Hotel Management

5 Apr. 2017 by nawarat C

Dear Dirk, We thank you for sharing your experience. I appreciate that you have enjoyed your stay with us in overall. I am very grateful for the feedback provided as this gives us the opportunity of improving our services. And I have shared your comments with our team members to continue motivated in delivering high standards of service. I am glad to share with you that we have recently training English language for all the staffs. Especially the staffs front of the house I would like to thank you once again for taking the time to share your feedback and look forward to having the opportunity of welcoming you back to our resort. Best regards, Nawarat Cehovic Front Office Manager

3 out of 5
Pros: The views.
Cons: The dismal quality of the food.
Location: Reasonable access, Australia
Facilities: Basic; Value: Over-priced; Service: Sufficient; Cleanliness: Tidy; The spa services are good but all in all it was not a great experience. It was quite over priced for what it was.

Posted by , from Australia - VIC - Melbourne on 23 Jun. 2014

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4 out of 5

Posted by on 7 Oct. 2013

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4 out of 5
Pros: Location
Cons: Rooms are a bit old

Posted by , from Australia - NSW - Sydney on 2 Oct. 2012

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4 out of 5
Pros: Long boat access
Cons: Co0mmunication with staff
Location: Tranquil, Close to everything, Good views
Facilities: Nice ; Value: Reasonable; Service: Basic; Cleanliness: Clean;

Posted by , from Australia - QLD - Gold Coast on 5 Aug. 2012

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5 out of 5
Pros: Setting - beach and pool great
Cons: Libruary - staff need to let you know about this when you ask if you can get books to read -i suggest books left in english get put in this room
Location: Wonderful
wonderful diving, sitting in sun areas

Posted by , from New Zealand - Marlborough on 19 Jun. 2012

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4 out of 5
Pros: Views and location
Cons: Bathr
Location: Away from it all
Facilities: Modern; Value: Affordable; Service: Courteous; Cleanliness: Hygienic ;

Posted by on 17 May 2012

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About the Holiday Inn Resort Phi Phi Island, an IHG Hotel

Location Leam Tong Beach, Ko Phi Phi, Krabi 81000

Property Features

As a guest of Holiday Inn Resort Phi Phi Island, an IHG Hotel, you'll find 3 outdoor swimming pools, a fitness center, and a children's pool. There are 3 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Spa services, a terrace, and a complimentary children's club are also featured at the family-friendly Holiday Inn Resort Phi Phi Island, an IHG Hotel. An airport shuttle (available on request) is available for a fee. Smoking is allowed in designated areas at this 4-star Ko Phi Phi resort.

  • 1 floor
  • 169 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Krabi Intl. Airport (KBV) (41.2 km / 25.6 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Holiday Inn Resort Phi Phi Island, an IHG Hotel offers 169 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Ko Phi Phi resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Tai Rom Prao - This poolside restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available.

Cha Bah - This beachfront restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available. Open daily.

Sunset Restaurant - Overlooking the ocean, this restaurant specializes in local and international cuisine and serves lunch and dinner. A children's menu is available. Open daily.

Sunset Bar - Onsite bar. Open daily.

Mong Talay - This bar is located on the beach. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Facial treatments
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Thai massage
  • Reflexology
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Ferry Schedule From Mainland: From Phuket to Ko Phi Phi (departing from Rasada Pier) - 8:30 AM, 11 AM, 11:30 AM, 1:30 PM, and 3 PM. From Krabi to Ko Phi Phi (departing from Klong Ji-Lard Pier) - 9 AM, 10:30 AM, 1:30 PM, and 3 PM. Guests must arrive at the pier at least 1 hour prior to departure as schedule may change based on weather conditions. Guests who arrive at Phuket or Krabi airport after 12 PM (noon) will have to stay on the mainland and board the morning ferry to Ko Phi Phi.

This property provides speed boat shuttle services from Ao Po Grand Marina to the property. Shuttle service is during scheduled times only and must be arranged in advance.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Holiday Inn Resort Phi Phi Island, an IHG Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) and Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • No rollaway/extra beds available
  • No lifts
  • Service animals not allowed
  • Cash or credit card deposit required
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Fees

Guests will be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 585 per person (approximately)
  • Airport shuttle fee: THB 1500 per person (one-way)
  • Airport shuttle fee per child: THB 400 (one-way), (from 5 to 11 years old)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Phi Phi Island
  • Holiday Inn Resort Island
  • Holiday Inn Resort Phi Phi
  • Holiday Inn Resort Phi Phi Island
  • Island Phi Phi
  • Phi Phi Holiday Inn Resort
  • Phi Phi Island
  • Phi Phi Island Holiday Inn Resort
  • Ko Phi Phi Don Holiday Inn
  • Holiday Inn Phi Island
  • Phi Island Holiday Inn
  • Holiday Inn Resort Phi Phi Island Hotel Ko Phi Phi Don
  • Holiday Inn Ko Phi Phi Don
  • Holiday Inn Resort Phi Phi Island Ko Phi Phi
  • Holiday Inn Phi Phi Island Ko Phi Phi
  • Holiday Inn Phi Island
  • Ko Phi Phi Don Holiday Inn
  • Holiday Inn Ko Phi Phi Don
  • Phi Island Holiday Inn
  • Inn Phi Phi Island Ko Phi Phi
  • Holiday Phi Phi Island, An Ihg
  • Holiday Inn Resort Phi Phi Island
  • Holiday Inn Resort Phi Phi Island, an IHG Hotel Resort
  • Holiday Inn Resort Phi Phi Island, an IHG Hotel Ko Phi Phi

You should know

  • To get to the property, guests need to transfer by boat. Transfers need to be confirmed in advance by contacting the property at the number on the booking confirmation.
  • Holiday Inn Resort Phi Phi Island, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.