2/10 Terrible
Samuel
Travelled with partner
29 Dec 2023
Disliked: Amenities, property conditions & facilities
We were very excited to stay at The Houben, especially given the star rating and the price we were paying compared with the rest of our 2 week trip in Thailand. The property was extremely disappointing that had the feeling of a rundown property.
There's a laundry list of problems which were immediately noticeable at checkin: walking into the room, you notice cabinet doors are crooked and everything feels broken. We decided to use the red pool until we noticed that it had dyed our bathing suits with red marks in several areas that required scrubbing to get out. I resigned to using the bathtub seen in the photos, but was disappointed when I quickly learnt that 45 minutes later, I was unable to still unable to fill the tub with a slow tap and definitely with lukewarm water.
Lots of other small things: hairdryer didn't work, safe didn't operate, internet didn't work.
All in all, would not recommend staying here if you're looking to relax.
Samuel
Stayed 2 nights in Dec 2023