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5.0 out of 5

"We really enjoyed our stay and found the staff very friendly and helpful. It is annoying that Wotif requires a minimum number of words to be enter ... " More

By a verified traveller on Thu 19 Apr 2018

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Hotel Description

A luxury stay in Knysna awaits you at Pezula Nature Hotel & Spa. You'll be 2.5 km (1.6 mi) from Knysna Lagoon and 3.3 km (2.1 mi) from Knysna Golf Club. Highlights at this family-friendly hotel include a full-service spa, a golf course, and a restaurant.

You can enjoy free WiFi, fireplaces, and patios, featured in all 86 rooms. Microwaves and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Nice touches to enhance your stay include soaking tubs and bathrobes, while pillowtop beds and premium bedding invite a good night's rest. Additionally, sitting areas, separate bathtubs and showers, and coffee/tea makers are available.

A day of pampering at Pezula Spa can include massages, body wraps, and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Zachary's, is open for dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool, outdoor swimming pool, free kids' club, and health club. Plus you'll find free WiFi in public areas, a sauna, and a 24-hour business center. Each morning free continental breakfast is offered between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle.

Places within a 15-minute drive of this 5-star Knysna hotel include Knysna Quays and Thesen Island.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$147* Per night/room 2 Aug. - 3 Aug.

Luxury Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sky Panoramic Standard Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Nature Large Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Pezula Nature Hotel & Spa ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Pezula Nature Hotel & Spa

Everyone (1)
5 out of 5
We really enjoyed our stay and found the staff very friendly and helpful. It is annoying that Wotif requires a minimum number of words to be entered in this field.

Posted by , from sydney on 19 Apr. 2018

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Comment from Hotel Management

23 Apr. 2018 by Victor

Dear Ian, Thank you for your wonderful review and for choosing stay at Conrad Pezula. It was a pleasure having you with us and we are grateful for your feedback. I am proud that the service you received was helpful and you that you were made to feel welcome. We trust that you will visit us again and the whole team will be glad to welcome you back for another wonderful stay. Best regards, Victor Chalfoun General Manager

Property Features

Pezula Nature Hotel & Spa offers its guests a full-service spa, a golf course, and an indoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 2131 square feet (198 square meters). An outdoor pool, a health club, and a sauna are also featured at the luxury Pezula Nature Hotel & Spa. An airport shuttle (available 24 hours) and a shopping center shuttle are available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 5-star Knysna hotel.

  • 86 guestrooms or units
  • 2 levels
  • 21 buildings
  • 2131 sq ft of conference space
  • 198 sq m of conference space
  • Built in 2004
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Pezula Nature Hotel & Spa offers 86 accommodations with fireplaces and minibars. Rooms open to patios. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. Microwaves and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. This Knysna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Fireplace
  • Private patio
  • Separate bedroom
  • Sitting area
  • Pillowtop beds
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Zachary's - Overlooking the garden, this restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Zachary’s Z Bistro - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 9
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Massages
  • Minimum age to access spa is 16
  • Indoor public bath (no mineral springs)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ZAR 450.0 per day.
  • Cribs (infant beds) are available for ZAR 250.0 per day.

Pet Policy

  • Pets: ZAR 170 per pet, per day
  • Maximum 1 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No lifts
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Cashless transactions are available
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 900 per vehicle (one-way)
  • Pet fee: ZAR 170 per pet, per day
  • Crib (infant bed) fee: ZAR 250.0 per day
  • Rollaway bed fee: ZAR 450.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Conrad Pezula
  • Conrad Pezula Hotel
  • Conrad Pezula Hotel Knysna
  • Conrad Pezula Knysna
  • Pezula
  • Pezula Conrad
  • Pezula Hotel Knysna
  • Pezula Knysna
  • Pezula Resort Hotel Spa
  • "Pezula Resort Hotel Spa"
  • Pezula Nature & Spa Knysna
  • Pezula Nature Hotel & Spa Hotel
  • Pezula Nature Hotel & Spa Knysna
  • Pezula Nature Hotel & Spa Hotel Knysna

You should know

  • Pezula Nature Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.