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Pezula Nature Retreat

Photo gallery for Pezula Nature Retreat

Exterior
Creator video - submitted by Travel with Amina
Interior
Eco Nature Inter- Connecting Suite | Terrace/patio
Interior detail

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • Pet-friendly
  • Parking included
The current price is AU$366
includes taxes & fees
17 June - 18 June

Explore the area

View map
Lagoonview Drive, Sparrebosch, Eastern Head, Knysna, Western Cape, 6571
  • Place, Pezula Golf Club
    ‪1 min walk‬
  • Place, Knysna Lagoon
    ‪6 min drive‬
  • Place, Knysna Waterfront
    ‪11 min drive‬
  • Airport, Plettenberg Bay (PBZ)
    ‪38 min drive‬

Room options

View all photos for Luxury Villa, 2 Bedrooms

Luxury Villa, 2 Bedrooms | Terrace/patio

Luxury Villa, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Nature Large Suite

Nature Large Suite | Terrace/patio

Nature Large Suite

  • 86 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Sky Large Suite

1 bedroom, premium bedding, minibar, in-room safe

Sky Large Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Sky Extra Large Suite

1 bedroom, premium bedding, minibar, in-room safe

Sky Extra Large Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Nature Extra Large Suite

42-inch Smart TV with digital channels, TV, Netflix

Nature Extra Large Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Sky One Bedroom Residence

Sky One Bedroom Residence

Sky One Bedroom Residence

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Nature One Bed Room Suite

Nature One Bed Room Suite

Nature One Bed Room Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Sky Inter- Connecting Suite

Lake view

Sky Inter- Connecting Suite

  • Lagoon view
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Nature Inter- Connecting Suite

Nature Inter- Connecting Suite

Nature Inter- Connecting Suite

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Eco Sky Large Suite

Terrace/patio

Eco Sky Large Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Eco Nature Large Suite

1 bedroom, premium bedding, minibar, in-room safe

Eco Nature Large Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Eco Sky Extra Large Suite

Terrace/patio

Eco Sky Extra Large Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Eco Nature Extra Large Suite

Eco Nature Extra Large Suite

Eco Nature Extra Large Suite

  • Garden view
  • 88 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Nature Family Suite

Terrace/patio

Nature Family Suite

  • Garden view
  • 164 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Sky Family Suite

1 bedroom, premium bedding, minibar, in-room safe

Sky Family Suite

  • Garden view
  • 164 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Eco Nature Family Suite

1 bedroom, premium bedding, minibar, in-room safe

Eco Nature Family Suite

  • Garden view
  • 164 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Eco Sky Family Suite

1 bedroom, premium bedding, minibar, in-room safe

Eco Sky Family Suite

  • Garden view
  • 164 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

About the area

Knysna

A family-friendly stay in Knysna awaits you at Pezula Nature Retreat. You'll be 2.7 km (1.6 mi) from Knysna Lagoon and 3.5 km (2.1 mi) from Knysna Golf Club. Highlights at this Art Deco hotel include 4 hot tubs, a full-service spa and a golf course. .A day of pampering at Mint Wellness Spa can include massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. Noah's Bar is open for dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool, outdoor swimming pool, gym and kids' club. 43 square feet (4 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a sauna and a snack bar/deli. Each morning free buffet breakfast is offered between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 15-minute drive of this Knysna hotel include Knysna Quays and Knysna Waterfront.

What's nearby

  • Pezula Golf Club - 1 min walk - 0.0 km
  • Knysna Lagoon - 6 min drive - 3.8 km
  • Knysna Golf Club - 6 min drive - 3.8 km
  • Knysna Waterfront - 11 min drive - 9.0 km
  • Knysna Quays - 11 min drive - 9.0 km

Getting around

  • George (GRJ) - 79 min drive

Restaurants

  • ‪Salt & Petal - ‬10 min drive
  • ‪Bosuns Pub - ‬7 min drive
  • ‪34 South - ‬11 min drive
  • ‪Leisure Isle Coffee Shop - ‬7 min drive
  • ‪The Drydock Food Co - ‬11 min drive

About this property

Pezula Nature Retreat

Pezula Nature Retreat offers its guests a full-service spa, a golf course, and 4 hot tubs. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 43 square feet (4 square metres) and includes conference space. An outdoor pool, an indoor pool, and a health club are also featured at the family-friendly Pezula Nature Retreat. An airport shuttle (available on request) and a beach shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Knysna hotel.

  • 86 guestrooms or units
  • 2 levels
  • 21 buildings
  • Conference rooms
  • 43 sq ft of conference space
  • 4 sq. m of conference space
  • Built in 2004
  • Buffet breakfast (free)
  • Deli
  • Kid's club (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Fireplace in lobby
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Pezula Nature Retreat offers 86 accommodations with minibars and a safe. Rooms open to patios. Beds feature premium bedding. A pillow menu is available. 42-inch Smart televisions come with digital channels and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and bidets.

This Knysna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Mint Wellness Spa has 9 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Exterior
Knysna Hollow Country Estate
Knysna
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 108 reviews
The price is AU$186
includes taxes & fees
10 June - 11 June
Knysna Hollow Country Estate

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 6:00 PM on request
  • Beach shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Noah's Bar
  • Zachary’s Z Bistro

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Books
  • Children's club
  • Designer stores
  • Foosball table
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Golf lessons
  • Health club
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot tub
  • Indoor pool
  • Kayaking
  • Library
  • Outdoor pool
  • Pro golf shop
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 43 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 2 floors
  • 21 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 2004
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Microwave
  • Minibar

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Thursday and Friday:
  • Bar/lounge
  • Restaurant
  • Fitness facility
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ZAR 650.0 per night.
  • Cots (infant beds) are available for ZAR 350.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 1200 per vehicle (one-way, maximum occupancy 2)
  • Crib (infant bed) fee: ZAR 350.0 per night
  • Rollaway bed fee: ZAR 650.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and mobile payments. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Conrad Pezula
Conrad Pezula Hotel
Conrad Pezula Hotel Knysna
Conrad Pezula Knysna
Pezula
Pezula Conrad
Pezula Hotel Knysna
Pezula Knysna

Frequently asked questions

What is the cancellation policy at Pezula Nature Retreat?

Pezula Nature Retreat offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pezula Nature Retreat?

As of 5 June 2026, prices found for a 1-night stay for 2 adults at Pezula Nature Retreat on 17 June 2026 start from AU$366, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pezula Nature Retreat?

Yep, Pezula Nature Retreat has a free self car park.

Are there any beaches close to Pezula Nature Retreat?

The closest beach to Pezula Nature Retreat is Brenton Beach (8.6 km).

Is there a spa on site at Pezula Nature Retreat?

Yep, Mint Wellness Spa is available for guests. It has 4 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Pezula Nature Retreat have a pool?

Pezula Nature Retreat has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Pezula Nature Retreat?

Pezula Nature Retreat features 4 hot tubs, a health club and an outdoor pool. All guestrooms come with deep soaking tubs and premium bedding.

What makes Pezula Nature Retreat a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Pezula Nature Retreat.

Is Pezula Nature Retreat family-friendly?

You bet! With amenities such as a children's club, an arcade and laundry facilities, it's no surprise that Pezula Nature Retreat is a hit with families.

Are there hot tubs in the rooms at Pezula Nature Retreat?

No, but there are deep-soaking baths in the guestrooms.

Does Pezula Nature Retreat serve breakfast?

Yep, complimentary buffet brekkie is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Pezula Nature Retreat?

No, but there's an airport shuttle that runs from 9:00 AM - 6:00 PM on request for a fee.

Is there a bar or restaurant at Pezula Nature Retreat?

Yep, they've got a lounge bar and an onsite restaurant. The dining venue is closed on Thursday and Friday.

What time are check-in & check-out at Pezula Nature Retreat?

Check-in begins at 3 PM. Check-out time is 11 AM.

Is there a golf course on site at Pezula Nature Retreat?

Yep, Pezula Nature Retreat has an 18-hole golf course. A golf driving range, golf lessons, golf carts and a clubhouse are also available.

Pezula Nature Retreat Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 146 out of 206 reviews
Rating 8 - Good. 36 out of 206 reviews
Rating 6 - Okay. 8 out of 206 reviews
Rating 4 - Poor. 8 out of 206 reviews
Rating 2 - Terrible. 8 out of 206 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kristofer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel I have ever stayed at
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Valentin

Liked: Cleanliness, amenities
Amazing room with terrific views over the ocean, the staff was mostly friendly and supportive
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Funeka

Liked: Cleanliness, amenities, property conditions & facilities
Spotless staff very professional and helpful what a way of celebrating our 28 years anniversary celebration
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, I wish we had booked longer. A great escape while on a busy holiday travelling the Garden Route. 5 stars
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Return trip to this wonderful hotel great location large rooms lovely views great food and friendly staff Lee at reception goes the extra mile to make your stay exceptional
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic time at Pezula Nature Retreat. The staff were exceptional! The sevice was top notch! We plan to come back as we gad a fantastic experience!
Eco friendly
Beautiful atmosphere and surroundings!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay: highly recommended

Really impressed with the spacious rooms, wonderful service, great facilities, excellent food and lovely indoor and outdoor pool and spa. Rooms are a little dated but still comfortable and elegant. Hotel definitely has improved since a previous stay and look forward to returning.
Stayed 1 night in May 2025
Verified

10/10 Excellent

May

Liked: Cleanliness, staff & service, room comfort
Good
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Charity

Liked: Cleanliness, staff & service, property conditions & facilities
The property is clean with nice room view. Excellent Spa facility, and the service was excellent which made our stay memorable
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Lwazi

Liked: Cleanliness, staff & service, property conditions & facilities
Tranquil spot to get away and unplug. It’s a really good place to go when you want to take a step back from a busy life and just relax and enjoy the finer things in life. The wonderful staff are ever ready to assist and the food is exceptional. Will be making a return trip
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Nicol Johannes

Liked: Cleanliness, staff & service, property conditions & facilities
Love the property!! Had a great time with my family
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel

Fantastic hotel in the most beautiful part the world. Only issue was no hot water to a take a bath & when asked to have it sorted out, nothing was done:(
Stayed 2 nights in Jul 2023
Verified

4/10 Poor

Dominique

Liked: Amenities
Disliked: Staff & service
My husband and I were so looking forward to finally staying here. We come to South Africa yearly and stay for a couple months bc he is from here and we treated ourselves for my 40th birthday. However; we were super disappointed with this hotel. Our room needed maintenance and smelled of mildew, there was construction going on in the room next door and also right outside our patio the whole time, (I thought this would be a peaceful nature retreat) there was no ac, we weren’t allowed to use the bathtub or outdoor heated jacuzzi bc there was a drought (main reason I booked this hotel) the staff was always on their phones, we were told the restaurant was all booked up the day we arrived so we had to do room service which only starts at 6 pm and serves pizza or pasta?! The towels in the room all smelled of gasoline and manure, the list goes on! I’m not one to write a negative review but we paid over $300/night at this “luxury” hotel which is a lot in South Africa and this place was just not worth it at all.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Pezula Nature Hotel & Spa impressed us with the dual-room adjoining family suite. Plenty of room and upscale furnishings. The restaurant had a great breakfast each morning, a buffet as well as option to order. We had a car rental and went to several sanctuaries in the area. Spa was beautiful and relatively inexpensive. The grounds are kept exceptionally well. If you are in the George/Knysna area, this is a great choice for a hotel in a central location.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!!!! We were treated like royalty. There was a glitch when we arrived and they showed our reservation had been cancelled. It was a mistake and they got it sorted out and all turned out great! Will definitely be back!!
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a unique property
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
The property is unique
Stayed 1 night in Jul 2023
Verified

2/10 Terrible

Ahmad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never ever try it
Stayed 4 nights in Jul 2022
Verified

2/10 Terrible

Nicol Johannes

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We stay regularly at Pezula Hotel and this was the worst ever We booked an interleading family room. In the kids bedroom there were 💩 on the wall next to toilet. Our bed was horrible and hard...kettle not working. We phoned reception to send the golfcart to collect our luggage at check out..non excisting...did not even pitch. We carried all luggage up to our car. Arrived at breakfast we ordered 2x cuppachinos. Staff where shouting an arguing in front of us....we did not get our cappuchinos...I went and asked again where it is and still after another 10min we left without coffee.. Personally It sounded like 1 staff member were not sober. We did not receive the R399 credit..I did asked them about it.. So sad that our favourite Hotel in Knysna was the worst experience ever
Stayed 1 night in Sep 2023
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal, toller Blick
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t visit the restaurant! Bad service and food…

Super lækkert hotel! Restauranten kan IKKE anbefales, virkelig dårlige betjening samt dårlig mad :(
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location, spacious accommodation.
Stayed 2 nights in Apr 2022
Verified

10/10 Excellent

EUNKYUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Super nice staff.
Stayed 1 night in Apr 2022
Verified

8/10 Good

rainer

Liked: Cleanliness, amenities, property conditions & facilities
spectacular view, close to the golf course
Stayed 2 nights in Feb 2022
Verified

4/10 Poor

Refilwe EE

Liked: Cleanliness
Disliked: Staff & service

Nice break at a coastal resort!

The establishment is clean and well kept, however I am very dissatisfied with their service in general, from restaurant, they were short staffed and very slow. On arrival our room was not fully serviced, no towels had to request from housekeeping. The staff appeared to be overwhelmed and as such our a damper on an otherwise beautiful holiday. The breakfast offer was very limited and bland, not food you can eat more than once.
Stayed 6 nights in Dec 2021