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Pezula Nature Retreat

Family-friendly hotel with full-service spa and golf course

Photo gallery for Pezula Nature Retreat

Relax by the pool with a clear ocean view, surrounded by palm trees and comfortable seating.
Situated on a hillside, this traditional building offers a serene natural setting surrounded by lush greenery and trees.
Relax by the pool surrounded by lush greenery and palm trees, with a scenic view of distant mountains and a body of water.
Relax and unwind in this serene space, featuring a yoga area, large windows, and a cozy fireplace.
Golfers can enjoy a scenic ocean view from the well-maintained fairways and bunkers.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Breakfast included
  • Gym
The current price is AU$234
includes taxes & fees
12 July - 13 July

Explore the area

Map
Lagoonview Drive, Sparrebosch, Eastern Head, Knysna, Western Cape, 6571
  • Knysna Golf Club
    ‪5 min drive‬
  • Knysna Waterfront
    ‪11 min drive‬
  • Knysna Quays
    ‪11 min drive‬
  • Plettenberg Bay (PBZ)
    ‪36 min drive‬

Room options

View all photos for Nature Inter-leading Suite

Terrace/patio

Nature Inter-leading Suite

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Eco Sky Inter-leading Suite

Terrace/patio

Eco Sky Inter-leading Suite

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Sky Inter-leading Suite

Lake view

Sky Inter-leading Suite

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Nature One Bed Room Suite

Microwave, coffee/tea maker

Nature One Bed Room Suite

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Pillow-top bed
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Nature Extra Large Suite

1 bedroom, premium bedding, pillow-top beds, minibar

Nature Extra Large Suite

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Pillow-top bed
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Sky One Bedroom Residence

Microwave, coffee/tea maker

Sky One Bedroom Residence

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Pillow-top bed
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Sky Extra Large Suite

Lake view

Sky Extra Large Suite

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Pillow-top bed
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Sky Large Suite

1 bedroom, premium bedding, pillow-top beds, minibar

Sky Large Suite

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Pillow-top bed
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Eco Nature Extra Large Suite

Terrace/patio

Eco Nature Extra Large Suite

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Pillow-top bed
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Luxury Villa, 2 Bedrooms

Luxury Villa, 2 Bedrooms | Terrace/patio

Luxury Villa, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Patio
Separate dining area
Separate sitting area
Fireplace
Private plunge pool
Air conditioning
Connecting rooms available
Kitchen
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Eco Sky Extra Large Suite

Terrace/patio

Eco Sky Extra Large Suite

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Pillow-top bed
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Nature Large Suite

Nature Large Suite | Terrace/patio

Nature Large Suite

Highlights

Patio
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 86 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Eco Nature Large Suite

1 bedroom, premium bedding, pillow-top beds, minibar

Eco Nature Large Suite

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 1 King Bed OR 1 Single Bed

View all photos for Eco Nature Inter-leading Suite

1 bedroom, premium bedding, pillow-top beds, minibar

Eco Nature Inter-leading Suite

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Eco Sky Large Suite

Terrace/patio

Eco Sky Large Suite

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 1 King Bed OR 1 Single Bed

About the area

Knysna

A family-friendly stay in Knysna awaits you at Pezula Nature Retreat. You'll be 2.5 km (1.6 mi) from Knysna Lagoon and 3.3 km (2.1 mi) from Knysna Golf Club. Highlights at this Art Deco hotel include a full-service spa, a golf course and a restaurant. .A day of pampering can include massages, aromatherapy and hydrotherapy along with access to the sauna. Noah's Bar is open for dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool, outdoor swimming pool, gym and kids' club. Business travelers can take advantage of meeting rooms, a 24-hour business centre, and conference space. Plus you'll find free Wi-Fi in public areas, a sauna and a snack bar/deli. Each morning free buffet breakfast is offered between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 15-minute drive of this Knysna hotel include Knysna Waterfront and Knysna Quays.

What's nearby

  • Knysna Golf Club - 5 min drive - 3.1 km
  • Knysna Lagoon - 6 min drive - 3.8 km
  • Knysna Waterfront - 11 min drive - 8.7 km
  • Knysna Quays - 11 min drive - 8.7 km
  • Thesen Island - 14 min drive - 10.4 km

Getting around

  • Plettenberg Bay (PBZ) - 38 min drive

Restaurants

  • ‪Red Bridge Brewing Co - ‬8 min drive
  • ‪White Washed - ‬8 min drive
  • ‪Salt & Petal - ‬10 min drive
  • ‪East Head Café - ‬7 min drive
  • ‪Bosun's Pub & Grill - ‬7 min drive

About this property

Pezula Nature Retreat

Family-friendly hotel with full-service spa and golf course
Pezula Nature Retreat offers its guests a full-service spa, a golf course, and an indoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. An outdoor pool, a health club, and a sauna are also featured at the family-friendly Pezula Nature Retreat. An airport shuttle (available on request) and a beach shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Knysna hotel.

  • 86 guestrooms or units
  • 2 levels
  • 21 buildings
  • Conference rooms
  • 198 sq. m of conference space
  • Built in 2004
  • Buffet breakfast (free)
  • Deli
  • Kid's club (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Pezula Nature Retreat offers 86 accommodations with minibars and a safe. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch Smart televisions come with digital channels and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

This Knysna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has 9 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Public bath/onsen services include an indoor public bath.

Languages

Afrikaans, English, Xhosa, Zulu

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4.6 out of 5, Wonderful, 151 reviews
The price is AU$306
includes taxes & fees
20 July - 21 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 6:00 PM on request
  • Beach shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Noah's Bar
  • Zachary’s Z Bistro

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Children's club
  • Designer stores
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot tub
  • Indoor pool
  • Kayaking
  • Library
  • Outdoor pool
  • Piano
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Public indoor bath (no minerals)
  • Sauna
  • Spa open daily

Accessibility

  • No lift

More

  • 2 floors
  • 21 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ZAR 650.0 per day.
  • Cots (infant beds) are available for ZAR 250.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 900 per vehicle (one-way, maximum occupancy 2)
  • Crib (infant bed) fee: ZAR 250.0 per day
  • Rollaway bed fee: ZAR 650.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and mobile payments. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Conrad Pezula
Conrad Pezula Hotel
Conrad Pezula Hotel Knysna
Conrad Pezula Knysna
Pezula
Pezula Conrad
Pezula Hotel Knysna
Pezula Knysna

Frequently asked questions

What is the cancellation policy at Pezula Nature Retreat?

Pezula Nature Retreat offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pezula Nature Retreat?

As of 10 July 2025, prices found for a 1-night stay for 2 adults at Pezula Nature Retreat on 12 July 2025 start from AU$234.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pezula Nature Retreat?

Yep, Pezula Nature Retreat has a free self car park.

Are there any beaches close to Pezula Nature Retreat?

The closest beach to Pezula Nature Retreat is Buffalo Bay Beach (10.1 km).

Is there a spa on site at Pezula Nature Retreat?

Yep, there is an onsite spa at Pezula Nature Retreat. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Pezula Nature Retreat have a pool?

Pezula Nature Retreat has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Pezula Nature Retreat?

Pezula Nature Retreat features a full-service spa, a health club and an outdoor pool. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes Pezula Nature Retreat a romantic place to stay?

Couples spa treatments and al fresco dining, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Pezula Nature Retreat.

Is Pezula Nature Retreat family-friendly?

You bet! With amenities such as a children's club, an arcade and laundry facilities, it's no surprise that Pezula Nature Retreat is a hit with families.

Are there hot tubs in the rooms at Pezula Nature Retreat?

No, but there are deep-soaking baths in the guestrooms.

Does Pezula Nature Retreat serve breakfast?

Yep, complimentary buffet brekkie is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Pezula Nature Retreat?

No, but there's an airport shuttle that runs from 9:00 AM - 6:00 PM on request for a fee.

Is there a bar or restaurant at Pezula Nature Retreat?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Pezula Nature Retreat?

Check-in begins at 3 PM. Check-out time is 11 AM.

Is there a golf course on site at Pezula Nature Retreat?

Yep, Pezula Nature Retreat has an 18-hole golf course. A golf driving range and golf lessons are also available.

Pezula Nature Retreat Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 134 out of 189 reviews
Rating 8 - Good. 33 out of 189 reviews
Rating 6 - Okay. 7 out of 189 reviews
Rating 4 - Poor. 7 out of 189 reviews
Rating 2 - Terrible. 8 out of 189 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Aakila

Stayed 5 nights in Dec 2024

10/10 Excellent

Muziwakhe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Return trip to this wonderful hotel great location large rooms lovely views great food and friendly staff Lee at reception goes the extra mile to make your stay exceptional
Stayed 2 nights in Jan 2024

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!!!! We were treated like royalty. There was a glitch when we arrived and they showed our reservation had been cancelled. It was a mistake and they got it sorted out and all turned out great! Will definitely be back!!
Stayed 2 nights in Oct 2023

10/10 Excellent

Thiren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

2/10 Terrible

Nicol Johannes

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We stay regularly at Pezula Hotel and this was the worst ever We booked an interleading family room. In the kids bedroom there were 💩 on the wall next to toilet. Our bed was horrible and hard...kettle not working. We phoned reception to send the golfcart to collect our luggage at check out..non excisting...did not even pitch. We carried all luggage up to our car. Arrived at breakfast we ordered 2x cuppachinos. Staff where shouting an arguing in front of us....we did not get our cappuchinos...I went and asked again where it is and still after another 10min we left without coffee.. Personally It sounded like 1 staff member were not sober. We did not receive the R399 credit..I did asked them about it.. So sad that our favourite Hotel in Knysna was the worst experience ever
Stayed 1 night in Sep 2023

10/10 Excellent

Nicol Johannes

Liked: Cleanliness, staff & service, property conditions & facilities
Love the property!! Had a great time with my family
Stayed 2 nights in Aug 2023

10/10 Excellent

Emmanuel, Quito

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a unique property
Stayed 1 night in Jul 2023

10/10 Excellent

Neil

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Pezula Nature Hotel & Spa impressed us with the dual-room adjoining family suite. Plenty of room and upscale furnishings. The restaurant had a great breakfast each morning, a buffet as well as option to order. We had a car rental and went to several sanctuaries in the area. Spa was beautiful and relatively inexpensive. The grounds are kept exceptionally well. If you are in the George/Knysna area, this is a great choice for a hotel in a central location.
Stayed 2 nights in Jul 2023

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel

Fantastic hotel in the most beautiful part the world. Only issue was no hot water to a take a bath & when asked to have it sorted out, nothing was done:(
Stayed 2 nights in Jul 2023

10/10 Excellent

Emmanuel, Quito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is unique
Stayed 1 night in Jul 2023

10/10 Excellent

Charity, Gaborone

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is clean with nice room view. Excellent Spa facility, and the service was excellent which made our stay memorable
Stayed 1 night in Jun 2023

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2022

8/10 Good

Timothy, Lincoln

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

6/10 Okay

saloni

Stayed 3 nights in Aug 2022

2/10 Terrible

Ahmad

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never ever try it
Stayed 4 nights in Jul 2022

10/10 Excellent

Edmund

Stayed 3 nights in Jun 2022

10/10 Excellent

Willem

Stayed 1 night in May 2022

10/10 Excellent

lunga

Stayed 2 nights in Apr 2022

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location, spacious accommodation.
Stayed 2 nights in Apr 2022

10/10 Excellent

EUNKYUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Super nice staff.
Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

8/10 Good

rainer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
spectacular view, close to the golf course
Stayed 2 nights in Feb 2022

10/10 Excellent

Dango

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022