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5.0 out of 5

"We really enjoyed our stay and found the staff very friendly and helpful. It is annoying that Wotif requires a minimum number of words to be enter ... " More

By a verified traveller on Thu 19 Apr 2018

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Hotel Description

A family-friendly stay in Knysna awaits you at Pezula Nature Retreat. You'll be 2.5 km (1.6 mi) from Knysna Lagoon and 3.3 km (2.1 mi) from Knysna Golf Club. Highlights at this Art Deco hotel include a full-service spa, a golf course, and a restaurant.

A day of pampering can include massages, aromatherapy, and hydrotherapy along with access to the sauna. Noah's Bar is open for dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool, outdoor swimming pool, gym, and kids' club. 2131 square feet (198 square meters) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business center. Plus you'll find free WiFi in public areas, a sauna, and a snack bar/deli. Each morning free buffet breakfast is offered between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 15-minute drive of this Knysna hotel include Knysna Waterfront and Knysna Quays.

Nature Standard Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$217* Per night/room 1 Apr. - 2 Apr.

Luxury Villa, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sky Panoramic Standard Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Nature Large Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sky Vista Inter-leading Family Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Wood-Fired Hot Tub Nature XL Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Pezula Nature Retreat ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Pezula Nature Retreat

Everyone (1)
5 out of 5
We really enjoyed our stay and found the staff very friendly and helpful. It is annoying that Wotif requires a minimum number of words to be entered in this field.

Posted by , from sydney on 19 Apr. 2018

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Comment from Hotel Management

23 Apr. 2018 by Victor

Dear Ian, Thank you for your wonderful review and for choosing stay at Conrad Pezula. It was a pleasure having you with us and we are grateful for your feedback. I am proud that the service you received was helpful and you that you were made to feel welcome. We trust that you will visit us again and the whole team will be glad to welcome you back for another wonderful stay. Best regards, Victor Chalfoun General Manager

Property Features

Pezula Nature Retreat offers its guests a full-service spa, a golf course, and an indoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 2131 square feet (198 square meters) and includes conference space. An outdoor pool, a health club, and a sauna are also featured at the family-friendly Pezula Nature Retreat. An airport shuttle (available on request) and a beach shuttle are available for a fee. Free self parking is available. Smoking is allowed in designated areas at this Art Deco Knysna hotel.

  • 86 guestrooms or units
  • 2 levels
  • 21 buildings
  • Meeting rooms
  • 2131 sq ft of conference space
  • 198 sq m of conference space
  • Built in 2004
  • Buffet breakfast (free)
  • Deli
  • Kid's club (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle, beach shuttle, and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Pezula Nature Retreat offers 86 accommodations with minibars and safes. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch Smart televisions come with digital channels and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. This Knysna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Separate bedroom
  • Pillowtop beds
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Digital channels
  • Netflix
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Desk chair

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.

Noah's Bar - Overlooking the garden, this bar serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Zachary’s Z Bistro - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 9
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Massages
  • Minimum age to access spa is 16
  • Indoor public bath (no mineral springs)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pezula Nature Retreat offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ZAR 650.0 per day.
  • Cribs (infant beds) are available for ZAR 250 per night.

Pet Policy

  • Pets: ZAR 170 per pet, per day
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and mobile payments. Cash is not accepted. Cashless payment methods are available for all transactions.

  • No lifts
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Mobile payments
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Cashless transactions are available
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 900 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: ZAR 170 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: ZAR 250 per night
  • Rollaway bed fee: ZAR 650.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Conrad Pezula
  • Conrad Pezula Hotel
  • Conrad Pezula Hotel Knysna
  • Conrad Pezula Knysna
  • Pezula
  • Pezula Conrad
  • Pezula Hotel Knysna
  • Pezula Knysna

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.