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Kivu Hilltop View Resort

3.0 star property

Photo gallery for Kivu Hilltop View Resort

View from property
Premium bedding, memory-foam beds, desk, blackout curtains
Front of property
Meeting facility
Bicycling

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Laundry room
  • 24/7 front desk

Explore the area

View map
00000, Nyayumba, Western Province
  • Place, Nyamyumba Hot Springs
    ‪3 min drive‬
  • Place, Gisenyi Beach
    ‪7 min drive‬
  • Place, Rwanda Tourism University College
    ‪8 min drive‬
  • Airport, Goma (GOM)
    ‪14 min drive‬

Room options

View all photos for Deluxe Double Room

Premium bedding, memory-foam beds, desk, blackout curtains

Deluxe Double Room

  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, 1 Bedroom, Non Smoking, Lake View

Premium bedding, memory-foam beds, desk, blackout curtains

Deluxe Twin Room, 1 Bedroom, Non Smoking, Lake View

  • Lake view
  • Sleeps 3
  • 1 Single Bed

View all photos for Luxury Studio

Premium bedding, memory-foam beds, desk, blackout curtains

Luxury Studio

  • Lake view
  • Sleeps 3
  • 1 King Bed

About the area

Nyayumba

At Kivu Hilltop View Resort, you'll be 5.6 km (3.5 mi) from Gisenyi Beach. Highlights at this hotel include free daily breakfast and free self-parking. .This hotel has concierge services, a 24-hour front desk and dry cleaning/laundry services. Additionally, you'll find spa services and laundry facilities. Free full breakfast is available daily between 6:30 AM and 11:30 AM. .Places within a short walk of this 3-property class Nyayumba hotel include Kivu Lake and within a 30-minute walk you'll find Nyamyumba Hot Springs.

What's nearby

  • Nyamyumba Hot Springs - 3 min drive - 2.3 km
  • Gisenyi Beach - 7 min drive - 6.0 km
  • Rwanda Tourism University College - 8 min drive - 7.5 km
  • Université Libre de Kigali - 9 min drive - 7.5 km
  • Parc National des Virunga - 18 min drive - 17.9 km

Restaurants

  • ‪Kivu Resto - ‬10 min drive
  • ‪Caritas Hotel - ‬9 min drive
  • ‪Migano Cafe - ‬6 min drive
  • ‪Steven shop - ‬11 min drive
  • ‪Saga Bay - ‬5 min drive

About this property

Kivu Hilltop View Resort

Free breakfast is served daily. Kivu Hilltop View Resort also features spa services, concierge services, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 3-star Nyayumba hotel.

  • 18 guestrooms or units
  • Full breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Television in lobby
  • Smoking in designated areas
Kivu Hilltop View Resort offers 18 accommodations with complimentary bathrobes and complimentary slippers. Rooms open to balconies. This accommodation offers separate dining areas. Memory foam beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Nyayumba hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Additionally, rooms include portable fans and blackout curtains.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 6:30 AM to 11:30 AM

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Wedding services

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Phone accessibility kit

More

  • Designated smoking areas (fines apply)
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Separate dining area

More

  • Desk
  • Desk chair
  • Heating
  • Laundry detergent
  • Portable fan
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kivu Hilltop View Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per day.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property only accepts cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number Yes

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kivu Hilltop View Resort Hotel
Kivu Hilltop View Resort Nyayumba
Kivu Hilltop View Resort Hotel Nyayumba

Frequently asked questions

What is the cancellation policy at Kivu Hilltop View Resort?

Kivu Hilltop View Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Kivu Hilltop View Resort?

Yep, Kivu Hilltop View Resort has a free self car park.

Are there any beaches close to Kivu Hilltop View Resort?

The closest beach to Kivu Hilltop View Resort is Gisenyi Beach (3.6 km).

Is there a spa on site at Kivu Hilltop View Resort?

There's no onsite spa, but this property does offer services like massages.

Does Kivu Hilltop View Resort serve breakfast?

Sure does, complimentary full breakfast is available daily between 6:30 AM and 11:30 AM.

Is there a free airport shuttle available at Kivu Hilltop View Resort?

No, Kivu Hilltop View Resort does not offer an airport shuttle service.

What time are check-in & check-out at Kivu Hilltop View Resort?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Kivu Hilltop View Resort?

No, pets and service animals are not allowed.

Kivu Hilltop View Resort Reviews

Reviews

6.4
Rating 10 - Excellent. 3 out of 8 reviews
Rating 8 - Good. 1 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 2 out of 8 reviews
Rating 2 - Terrible. 2 out of 8 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Randy A

Travelled with family
Disliked: Property conditions & facilities
Not the same location we stayed in before. Far inferior. Pictures are not of this property. Room was significantly smaller. It was next to a common area where other guests sat and talked until 0300.
Stayed 1 night in Nov 2025

4/10 Poor

Patrick

Disliked: Cleanliness, staff & service, amenities
Offre service massage finalement aucun , très mal insonorisé,référence pour activités très mauvaise , très long pour servir à manger plus de 1h30
Stayed 1 night in Nov 2025

10/10 Excellent

Mikhail

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is positioned right across from the lake. Beautiful and tranquil property. Breakfast mostly fruits, eggs, juice, coffee and African tea. The rooms need upgrades, remodeling, better colors on the wall, better paintings. TV in the room did not work. WiFi here is terribly bad and horrible. Those things management and owners need to take into account and fix it. Also, when you pay for your stay thru Expedia they automatically receive notification that customer paid but when you check in they keep asking to show proof that you paid which is absurd and ridiculous. Other than that the place is beautifu. From hotel to city center by moto taxi is RFW1,000, don't pay more. Boat ride outside of the hotel is RWF15,000 for one hour. I would not recommend hot spring because is not hygienic, dirty and trashy.
Stayed 3 nights in Jan 2025

2/10 Terrible

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Staff members were friendly
Stayed 1 night in Jan 2024

10/10 Excellent

Oumarou, Lachine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La disponibilité du personnel et l'accueil. M'y wife arrived very because of her flight, the Hotel provide her an accommodation (very early Check-end)... The breakfast, very good and a lot of choice Thanks for all
Stayed 2 nights in May 2025

10/10 Excellent

mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent établissement! Rien à redire!
Stayed 2 nights in Nov 2023