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Hotel Crystal - Das Alpenrefugium

4.0 star property
Skiing and dining in the mountains near Panorama Badewelt

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Photo gallery for Hotel Crystal - Das Alpenrefugium

Lake
Superior Suite, 1 Bedroom, Balcony, Mountain View | Mountain view
Land view from property
Premium Double Room, 1 Queen Bed with Sofa bed, Balcony, Mountain View
Terrace/patio
Reviews
7.6

Good

Popular amenities

  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Hornweg 5, Sankt Johann in Tirol, Tirol, 6380
  • Popular LocationSt. Johanner Bergbahnen4 min walk
  • Popular LocationPanorama Badewelt7 min walk
  • Popular LocationKitzbueheler Horn Ski Area25 min drive
  • AirportSalzburg (SZG-W.A. Mozart)66 min drive

Room options

View all photos for Superior Suite, 1 Bedroom, Balcony, Mountain View

Superior Suite, 1 Bedroom, Balcony, Mountain View | Floor plan

Superior Suite, 1 Bedroom, Balcony, Mountain View

10/10 Exceptional

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Queen Bed, Balcony, Mountain View

Floor plan

Superior Double Room, 1 Queen Bed, Balcony, Mountain View

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 King Bed with Sofa bed, Balcony, Mountain View

Deluxe Double Room, 1 King Bed with Sofa bed, Balcony, Mountain View | Floor plan

Deluxe Double Room, 1 King Bed with Sofa bed, Balcony, Mountain View

10/10 Exceptional

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Classic Double Room, 1 Queen Bed, Private Bathroom, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room, 1 Queen Bed, Private Bathroom, Mountain View

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 2 Bedrooms, 2 Bathrooms, Mountain View

Deluxe Suite, 2 Bedrooms, 2 Bathrooms, Mountain View

Deluxe Suite, 2 Bedrooms, 2 Bathrooms, Mountain View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
  • 90 sq m
  • Mountain view
  • Sleeps 7
  • 1 King Bed, 2 Single Beds and 1 Double Bed

View all photos for Classic Double Room, 1 Queen Bed, Private Bathroom, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room, 1 Queen Bed, Private Bathroom, Mountain View

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room, 1 Queen Bed with Sofa bed, Balcony, Mountain View

Premium Double Room, 1 Queen Bed with Sofa bed, Balcony, Mountain View

Premium Double Room, 1 Queen Bed with Sofa bed, Balcony, Mountain View

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Single Room, 1 King Bed with Sofa bed, Balcony, Mountain View

Deluxe Single Room, 1 King Bed with Sofa bed, Balcony, Mountain View

Deluxe Single Room, 1 King Bed with Sofa bed, Balcony, Mountain View

10/10 Exceptional

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Mountain view
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, 1 Bedroom, Balcony, Mountain View

Family Suite, 1 Bedroom, Balcony, Mountain View

Family Suite, 1 Bedroom, Balcony, Mountain View

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 60 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Classic Single Room, 1 Queen Bed, Private Bathroom, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Classic Single Room, 1 Queen Bed, Private Bathroom, Mountain View

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 20 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Single Room, 1 Queen Bed, Balcony, Mountain View

Superior Single Room, 1 Queen Bed, Balcony, Mountain View

Superior Single Room, 1 Queen Bed, Balcony, Mountain View

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 25 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

Similar properties

Front of property
COOEE alpin Hotel Kitzbüheler Alpen
Pet-friendly
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (151)
The price is AU$149
for 1 night
includes taxes & fees
6 June - 7 June
COOEE alpin Hotel Kitzbüheler Alpen

About the area

Sankt Johann in Tirol

Hotel Crystal - Das Alpenrefugium puts you in the centre of Sankt Johann in Tirol, 0.6 km (0.4 mi) from Panorama Badewelt and 10.9 km (6.8 mi) from Hahnenkamm Cable Car. Highlights at this ski hotel include a full-service spa, a restaurant and a bar/lounge. .A day of pampering at Crystal Sauna can include massages, body wraps and mani/pedis. Enjoy the gym and sauna as well as access to segway hire/tours and bike hire. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available daily between 8:00 AM and 10:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 20-minute drive of this 4-property class Sankt Johann in Tirol hotel include Hartkaiser Gondola and Waidring - Steinplatte Ski Lift.

What's nearby

  • St. Johanner Bergbahnen - 4 min walk
  • Panorama Badewelt - 7 min walk
  • Hartkaiser Gondola - 14 min drive
  • Hahnenkamm Cable Car - 14 min drive
  • Kitzbueheler Horn Ski Area - 25 min drive

Getting around

  • St. Johann in Tirol Station - 10 min walk
  • Salzburg (SZG-W.A. Mozart) - 67 min drive

Restaurants

  • Huber Bräu - 6 min walk
  • Villa Masianco - 2 min walk
  • Happy Snack - 9 min walk
  • Gasthof Mauth - 8 min walk
  • Cafe Konditorei Appartementhaus RAINER - 6 min walk

About this property

Hotel Crystal - Das Alpenrefugium

Skiing and dining in the mountains near Panorama Badewelt
During the winter, enjoy on-site recreational activities like downhill skiing and snowboarding, and return when the snow melts for mountain biking and archery. After a day on the slopes, indulge in a treatment at the full-service spa or enjoy one of the other amenities, including a fitness centre and a steam room. Conveniences like ski storage, skiing lessons and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. You'll have access to the indoor pool and outdoor pool at a partner property. For a fee, parking is available.

This 4-star Sankt Johann in Tirol hotel is smoke free.

  • 1 building
  • 40 guestrooms or units
  • 4 levels
  • Built in 1966
  • Deli
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Crystal - Das Alpenrefugium offers 40 accommodations with a safe and free newspapers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers.

This Sankt Johann in Tirol hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Crystal Sauna has 1 treatment room. Services include facials, body wraps, body scrubs and body treatments.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 500 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Ski shuttle nearby
  • Uncovered parking on site (EUR 9 per day; includes in/out privileges)
  • Uncovered extended parking on site (EUR 7 per day)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 25 for adults and EUR 13 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Books
  • Downhill skiing
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool (guest access)
  • Mountain biking
  • Outdoor pool (guest access)
  • Ropes course
  • Sauna
  • Segway rentals/tours
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Snowboarding
  • Steam room
  • Yoga classes

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 4 floors
  • Building
  • Built in 1966
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Late check-in fee charged for check-in between 6:00 PM and 10:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Renovations and closures

The property is closed during April and November.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 89.0 per day.
  • Cots (infant beds) are available for EUR 29.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 13 for children
  • Airport shuttle fee: EUR 159 per vehicle (one-way, maximum occupancy 6)
  • Uncovered self-parking fee: EUR 9 per day (in/out privileges)
  • Uncovered extended parking fee: EUR 7 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee charged for check-in between 6:00 PM and 10:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 29.0 per night
  • Rollaway bed fee: EUR 89.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, Eurocard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Aktivhotel Crystal
Aktivhotel Crystal Hotel
Aktivhotel Crystal Hotel St. Johann in Tirol
Aktivhotel Crystal St. Johann in Tirol
Aktivhotel Crystal Hotel Sankt Johann in Tirol
Aktivhotel Crystal Sankt Johann in Tirol
Aktivhotel Crystal
Crystal Das Alpenrefugium
Hotel Crystal - Das Alpenrefugium Hotel
Hotel Crystal - Das Alpenrefugium Sankt Johann in Tirol
Hotel Crystal - Das Alpenrefugium Hotel Sankt Johann in Tirol

Frequently asked questions

What is the cancellation policy at Hotel Crystal - Das Alpenrefugium?

Hotel Crystal - Das Alpenrefugium offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Crystal - Das Alpenrefugium?

As of 23 May 2024, prices found for a 1-night stay for 2 adults at Hotel Crystal - Das Alpenrefugium on 24 May 2024 start from AU$311.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Crystal - Das Alpenrefugium?

Yep, Hotel Crystal - Das Alpenrefugium has an uncovered self car park with in/out privileges for EUR 9 per day. Uncovered extended parking costs EUR 7 per day.

Is there a spa on site at Hotel Crystal - Das Alpenrefugium?

Yep, Crystal Sauna is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

What makes Hotel Crystal - Das Alpenrefugium a romantic place to stay?

Couples spa treatments and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Crystal - Das Alpenrefugium.

Does Hotel Crystal - Das Alpenrefugium serve breakfast?

Sure does, buffet breakfast is offered daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Crystal - Das Alpenrefugium?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Crystal - Das Alpenrefugium?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Crystal - Das Alpenrefugium?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at Hotel Crystal - Das Alpenrefugium?

No, only service animals are allowed.

Hotel Crystal - Das Alpenrefugium Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 10 out of 31 reviews" "
Rating 8 - Good. 11 out of 31 reviews" "
Rating 6 - Okay. 5 out of 31 reviews" "
Rating 4 - Poor. 1 out of 31 reviews" "
Rating 2 - Terrible. 4 out of 31 reviews" "

8.4/10

Cleanliness

7.6/10

Staff & service

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean hotel and room. Staff is kind and open answer all questions. Only two things were inconvenient; I could hear my neighbors through the wall and additional fee for parking by the hotel.
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Restaurant closed on Saturday, Sunday and Monday for dinner.
Stayed 3 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful atmosphere at the Crystal
Came to Sankt Johann in Tirol for a week of skiing. We ran into alot of problems on this trip but because of the great hospitality at the Crystal, we still had an enjoyable vacation. Everyone at the hotel is incredibly welcoming and thoughtful. Food is very good and plentiful. Clean rooms, clean hotel and comfortable beds. One of the best things we enjoyed was the wellness area in the hotel - 3 different types of saunas that we had virtually to ourselves every day. The limited time that they are open is not a problem and works well for skiing. The hotel is nicely situated to both the ski lift and the main shopping area. No need to move your car throughout your entire stay. We would definitely stay here again, and would love to come back in the summer.
Stayed 7 nights in Feb 2018

8/10 Good

Geoff, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Skiing Hotel
Only at this hotel for one night so not much time to rate it. What we saw was all good. Hotel just down the road from the ski lift and quite close to the town (5mins brisk walk). Breakfast was good and staff friendly. Comfortable beds and room.

10/10 Excellent

Nora, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to spend a few days...
The family owned hotel is close to everything and is beautiful. The gondola ride is just a very short distance from the hotel. A downer is the lack of elevator, so if you have a lot of luggage, be prepared to have a work out. Everybody is nice and helpful here; they can keep your luggage if you have to check out but want to sight seen a bit more. I had a great stay.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Clayton, Kaiserslautern, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Your standard European Guesthouse
The location at the bottom of the slopes is great. If you are used to staying it small European hotels, this one is average, which is to say the room is small, but clean and well kept. (I had a single room). Breakfast was good, I didn't have dinner at the hotel. The available internet was fast enough, 1.5M+. My only other comment is that the sauna is only open from 1530 - 1830, and not open on Sunday. So after a day of skiing until the last run at 1630, then a gluhwein at the bottom of the slopes, you have to rush to use the sauna. But the city's indoor pool and sauna center is a short walk from the hotel. The St. Johann ski area is more for beginner to average skiers. So I will probably not go back. But if I did I would stay at this hotel again.

8/10 Good

Christian

Stayed 2 nights in Sep 2023

6/10 Okay

carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dyrt,fick betala att stå på parkeringen Ingick ingen frukost i priset
Stayed 1 night in Sep 2023

10/10 Excellent

Arne Normann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt hotel med meget venligt personale
Stayed 2 nights in Aug 2023