4/10 Poor
Keerthana
8 Mar 2025
The only perks of this hotel were that it was closer to the highway, shopping centre and there was ample parking but oh man the service was not that great. The receptionist dropped one of our room cards and did not give us another one, we were told there would be 2 water bottles but we did not get any so we ended up waiting at reception (we left to make a reservation) and no one was at the front desk. We waited, yelled hello and eventually after 10 minutes went to our room and tried calling with no answer. So after a few hours tried calling again and this guy answered the phone, we asked if we could have 2 water bottles brought to our room (since we were in our pajamas) and the receptionists was adamant we came down but eventually came to the door without uniform/name tag which threw us off. On a side note, the washroom was dirty too, especially the toilet. I was not a fan.
Keerthana
Stayed 1 night in Mar 2025