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Mercure Urabandai Resort & Spa

4.0 star property

Photo gallery for Mercure Urabandai Resort & Spa

Spa
Down duvets, in-room safe, desk, soundproofing
A spacious indoor area with large windows, a grand piano, and multiple seating arrangements.
Point of interest
Down duvets, in-room safe, desk, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$102
15 June - 16 June

Explore the area

View map
1093-309, Turugamine, Hibara, Yamagun, Kitashiobara, Fukushima-ken, 969-2701
  • Place, Goshikinuma Lake
    ‪14 min walk‬
  • Place, Goshikinuma Lakes
    ‪30 min walk‬
  • Place, Bandai 3D World
    ‪4 min drive‬

Room options

View all photos for Classic Room with 2 single beds and 1 sofa bed, Dog-friendly

Classic Room with 2 single beds and 1 sofa bed, Dog-friendly

Classic Room with 2 single beds and 1 sofa bed, Dog-friendly

  • 36 sq m
  • Sleeps 6
  • 1 Single Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Classic Room with 1 single bed

A hotel room with a bed, a desk with a computer, a chair, a window with a view of the mountains, and a lamp.

Classic Room with 1 single bed

  • 18 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Room, Japanese style, 2 single beds and 3 futon beds

Classic Room, Japanese style, 2 single beds and 3 futon beds

Classic Room, Japanese style, 2 single beds and 3 futon beds

  • 36 sq m
  • Sleeps 10
  • 2 Single Beds and 3 Single Futons
  • Free Wi-Fi

View all photos for Classic Room, Japanese style, 5 futon beds

Classic Room, Japanese style, 5 futon beds

Classic Room, Japanese style, 5 futon beds

7.4 out of 10
Good
(9 reviews)
  • 36 sq m
  • Sleeps 10
  • 5 Single Futons
  • Free Wi-Fi

View all photos for Classic Room with 2 single beds and 2 sofa beds

Classic Room with 2 single beds and 2 sofa beds

Classic Room with 2 single beds and 2 sofa beds

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • Sleeps 8
  • 2 Single Beds and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Classic Comfort Twin Room, 2 Single Beds and 2 Sofa, Non-smoking

Down duvets, in-room safe, desk, soundproofing

Classic Comfort Twin Room, 2 Single Beds and 2 Sofa, Non-smoking

8.4 out of 10
Very good
(5 reviews)
  • 36 sq m
  • Sleeps 8
  • 2 Single Beds and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Classic Room, Japanese style, 10 futon beds

Classic Room, Japanese style, 10 futon beds

Classic Room, Japanese style, 10 futon beds

  • 36 sq m
  • Sleeps 12
  • 5 Single Futons
  • Free Wi-Fi

View all photos for Classic Suite, 2 Single Beds

Classic Suite, 2 Single Beds

Classic Suite, 2 Single Beds

  • Sleeps 10
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite, Multiple Beds

Deluxe Suite, Multiple Beds

Deluxe Suite, Multiple Beds

  • Sleeps 8
  • 4 Single Beds
  • Free Wi-Fi

About the area

Kitashiobara

At Mercure Urabandai Resort & Spa you'll be within just a 15-minute stroll of Goshikinuma Lake and Morohashi Museum of Modern Art. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .The restaurant, Shiki, is open for breakfast and dinner. Other amenities include free Wi-Fi in public areas, spa services and laundry facilities. Buffet breakfast is available daily between 7 AM and 9:00 AM. .Places within a 15-minute drive of this 4-property class Kitashiobara hotel include Urabandai Nekoma Ski Area and Gran Deco Snow Resort.

What's nearby

  • Goshikinuma Lake - 14 min walk - 1.2 km
  • Bandai 3D World - 4 min drive - 1.7 km
  • Akimoto Lake - 4 min drive - 2.0 km
  • Urabandai Nekoma Ski Area - 13 min drive - 10.1 km
  • Inawashiro Lake - 32 min drive - 19.8 km

Getting around

  • Inawashiro Station (JR) - 19 min drive
  • Fukushima (FKS) - 75 min drive

Restaurants

  • ‪The Rider's - ‬14 min drive
  • ‪磐梯食堂 - ‬19 min drive
  • ‪アルツ磐梯 猫魔カフェ - ‬14 min drive
  • ブナブナ
  • ‪磐梯山テラス - ‬15 min drive

About this property

Mercure Urabandai Resort & Spa

Some rates at Mercure Urabandai Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

There's a restaurant on site. Public spaces have free WiFi. As a guest of Mercure Urabandai Resort & Spa, you'll find a full-service spa and hot springs. There are 3 meeting rooms available. Spa services, ski storage, and a picnic area are also featured at Mercure Urabandai Resort & Spa. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Kitashiobara hotel.

  • 227 guestrooms or units
  • Ski equipment storage
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Outdoor picnic space
  • Television in lobby
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Dining venue
Mercure Urabandai Resort & Spa offers 227 air-conditioned accommodations with a safe and complimentary slippers. Beds feature down duvets. 16-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa, 五色温泉. The spa is open daily.

Public bath/onsen services include an indoor public bath and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 9:00 AM for a fee: JPY 3,025 for adults and JPY 2,178 for children
  • A restaurant

Restaurants on site

  • Shiki

Things to do

  • Full-service spa
  • Hot springs
  • Shopping
  • Ski lift privileges
  • Ski storage
  • Table tennis
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping on request

Business services

  • 3 meeting rooms

Outdoors

  • In a national park
  • On the boardwalk/promenade
  • Picnic area

Full-service spa

  • Hot springs
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (84 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (105 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 16-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 3630 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3025 for adults and from JPY 2178 for children
  • Rollaway bed fee: JPY 3630 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Urabandai Royal Hotel Kitashiobara
Urabandai Royal Hotel
Urabandai Royal Kitashiobara
Urabandai Royal
Active Resorts URABANDAI Hotel Kitashiobara
Active Resorts URABANDAI Hotel
Active Resorts URABANDAI Kitashiobara
Active Resorts URABANDAI
Mercure Urabandai Resort Spa
Mercure Urabandai Resort & Spa Hotel
Mercure Urabandai Resort & Spa Kitashiobara
Mercure Urabandai Resort & Spa Hotel Kitashiobara

Frequently asked questions

What is the cancellation policy at Mercure Urabandai Resort & Spa?

Mercure Urabandai Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Urabandai Resort & Spa?

As of 12 June 2026, prices found for a 1-night stay for 2 adults at Mercure Urabandai Resort & Spa on 15 June 2026 start from AU$102, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Urabandai Resort & Spa?

Yep, Mercure Urabandai Resort & Spa has a free self car park.

Is there a spa on site at Mercure Urabandai Resort & Spa?

Yep, 五色温泉 is available for guests.

Does Mercure Urabandai Resort & Spa serve breakfast?

You bet, buffet breakfast is available daily from 7 AM to 9:00 AM.

Is there a free airport shuttle available at Mercure Urabandai Resort & Spa?

No, Mercure Urabandai Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Urabandai Resort & Spa?

Yep, you can grab a meal at Mercure Urabandai Resort & Spa's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Mercure Urabandai Resort & Spa?

Check-in begins at 3 PM. Check-out time is 10:00 AM.

Are pets allowed at Mercure Urabandai Resort & Spa?

No, only service animals are allowed.

Mercure Urabandai Resort & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 101 out of 271 reviews
Rating 8 - Good. 99 out of 271 reviews
Rating 6 - Okay. 51 out of 271 reviews
Rating 4 - Poor. 13 out of 271 reviews
Rating 2 - Terrible. 7 out of 271 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sudhanshu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious and lots of kind foods !
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort hotel with Onsen… Restaurant not much choice and food was delicious 😋 Carpark is next building of the hotel
Stayed 1 night in Nov 2022
Verified

6/10 Okay

Amber

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and professional! The hired personnel really makes this place! The rooms are a little dated but it just adds to the charm of the experience. I enjoyed staying here and would recommend! The women onsen was also great and super relaxing!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Kazuhiko

Liked: Cleanliness, property conditions & facilities
Nice area of hotel and huge property. But Breakfast is so busy which I don't like.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Alice

Liked: Cleanliness, staff & service
Hotel is clean but decor outdated. Onsen bath is excellent. Walking distance to scenic attraction
Stayed 2 nights in Oct 2023
Verified

6/10 Okay

Kate

Disliked: Property conditions & facilities
Great location, friendly staff. Enjoyed daily welcome drinks. However the hotel needs a good refresh. Carpet in the hallways were worn and stained. Shower curtain in our room was very mouldy.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotspring was very nice. I didnt stay due to the skiing aspect. But they are well equipped for it. Great quality of food for their breakfast and supper buffets. The staff were very kind even though i dont speak a lot of japanese.
Stayed 7 nights in Mar 2025
Verified

6/10 Okay

Josh

Disliked: Property conditions & facilities, room comfort

An OK place to stay, safe and clean but dated

Overall the stay was ok. They had free hot tea which was great when it was so cold out, but the room was very dated. Also, (just FYI) the hotel staff doesn't speak much English and you need a dinner reservation if you want to eat at the hotel- becides a little restaurant near the back of the hotel (which was good!)
Verified

10/10 Excellent

Ryuichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事はどれも新鮮でおいしかったです。私は特にシュウマイがおいしかったです。スタッフは皆さんとても親切で気配りがすばらしかったです。
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sunao

Liked: Cleanliness, amenities, property conditions & facilities
食事はメニューが豊富で良かった。
Stayed 1 night in Jan 2026
Verified

8/10 Good

Kaoru

Liked: Cleanliness, amenities, property conditions & facilities
スタッフの方がとにかく一生懸命でした。混んでいる中、希望の席を探して下さったりテーブルのアルコール消毒も徹底されていて安心してお食事を頂けました。残念だったのが3泊したのですが朝夕食ともにメニューが一緒だったことです。目玉の一品だけでも違ったメニューだと良いのではないかと思います。
Stayed 3 nights in Jan 2026
Verified

4/10 Poor

Akemi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
食事する所が施設の規模と合ってない。食事が予約制とか事前に知らなかったら、数十組待ちとなり、子供がお腹を空かせるはめになる。朝食も、ゲレンデまでのバスの時間があるのに、予約時間見誤ると、大急ぎで食べないといけない。それがストレス過ぎた
Stayed 1 night in Jan 2026
Verified

6/10 Okay

takashi

Liked: Cleanliness, staff & service
部屋が暖房入れてない
Stayed 1 night in Nov 2025
Verified

8/10 Good

Michiyo

Liked: Property conditions & facilities
対応はとても丁寧でした。 お部屋の設備は、無駄なものはなかったが、飲み物やちょっとしたお菓子のサービスがほしかったです。 夜の食事代に飲み物も含まれていたので、満足です。
Stayed 1 night in Nov 2025
Verified

8/10 Good

Noriaki

Liked: Cleanliness, amenities, property conditions & facilities
きれいに清掃されていでよかった
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Chuen Ho

Liked: Cleanliness, staff & service, amenities
大型酒店，環境舒適，房間整潔，巴士直達，早餐豐富，晚餐略為遜色，但飲品免費，甚至包括酒類。室外露天溫泉一流，值得推薦。
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Tsunoda

客室は古かったが、ウエルカムドリンクと夕食後のラウンジでお酒が飲めるサービスはよかった
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Takumi

裏磐梯

朝食、夕食ともに現地の名産品を取り揃えたもので大変満足しました。スタッフも親切で良い裏磐梯の旅となりました。五色沼へのアクセスも最高でした。
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Soichiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良い意味で、外資系と日系のハイブリッドなリゾートホテルだと感じました。 日系とは明らかに違う設計で、1Fロビーも客室の廊下も、客室の中も、広々しています。1Fラウンジではコーヒーやドリンクが無料で提供されてくつろげます。夕食バイキングは食べ放題なだけでなく、アルコールも飲み放題。 いっぽうで温泉の大浴場と露天風呂もあり、館内はレストラン含めて浴衣とスリッパでOK。このあたりの日系っぽさも捨てがたい。 部屋にあるテレビの型式からして、築15年以上経っているのでしょうが、メンテナンスはよいと思います。 そして何より、圧倒的に（私にとって）好感度が上がったのは... サイクリング旅行で利用したので自転車を持っていたのですが、どこか人の目の届くところに駐輪したいと相談したら、「それなら部屋に持っていって構いません」と言ってくれたこと。さすが外資系！まあ部屋も廊下も広々しているからこそ、とも言えますが、嬉しかったです(^^)
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

たか

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ご飯は美味しかった。部屋からの眺めが壁に遮られており、ほぼ見えず残念でした。
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service
料理はほぼ美味しかったです。 自分で作るラーメンの茹で時間30秒とありましたが、ちょっと茹で過ぎだと思います。20秒くらいでも、良いかも。 チェックアウト時刻が11時なのは、ゆっくり出来てめちゃ良かったです。 もう少し遊びの施設があれば尚良いかと思います。（ビリヤードやダーツ）
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

kiichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ビュッフェの種類は多くて良いが味を向上してほしい。
Stayed 1 night in Sep 2025
Verified

8/10 Good

Ryoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コストパフォーマンスを考えると大変満足です。 ひとつお願いがあるとすれば、室内の冷蔵庫の温度設定が低すぎて、買ってきたケーキがカチカチに凍ってしまいますした。 通常の温度設定にしておいて欲しかったです。
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Shinya

Liked: Cleanliness, staff & service, amenities
オールインクルーシブという形態も、使いにくさはなかったです。 飲み物、料理満足度は高いです。
Stayed 1 night in Sep 2025