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Pinecone Hotel

3.5 star property
Lakefront hotel with 24-hour front desk and outdoor pool

Photo gallery for Pinecone Hotel

Restaurant
Reception
Outdoor pool
Garden
Superior Double Room

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Air conditioning
  • Laundry
  • 24/7 front desk
  • Housekeeping
The current price is AU$101
includes taxes & fees
11 May - 12 May

Explore the area

Map
Tom Mboya Estate, Along Dakar Road, Off Nyerere Road, Kisumu, 40100
  • Kisimu museum
    ‪16 min walk‬
  • Dunga Bay
    ‪4 min drive‬
  • Hippo Point
    ‪6 min drive‬
  • Kisumu (KIS)
    ‪7 min drive‬

Room options

View all photos for Suite

Suite

Suite

Highlights

Air conditioning
TV
Hydromassage showerhead
Private bathroom
Free bottled water
Cable channels
In-room safe
Daily housekeeping
  • 45 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

In-room safe, free WiFi

Executive Double Room

Highlights

Air conditioning
TV
Hydromassage showerhead
Private bathroom
Free bottled water
Cable channels
In-room safe
Daily housekeeping
  • 35 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Air conditioning
TV
Hydromassage showerhead
Private bathroom
Free bottled water
Cable channels
In-room safe
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

In-room safe, free WiFi

Deluxe Double Room

Highlights

Air conditioning
TV
Hydromassage showerhead
Private bathroom
Free bottled water
Cable channels
In-room safe
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom

Highlights

Air conditioning
TV
Separate bedroom
Hydromassage showerhead
Private bathroom
Free bottled water
Cable channels
Living room
  • 55 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

About the area

Kisumu

At Pinecone Hotel you'll be within a 20-minute walk of Kisimu museum and 1.8 km (1.1 mi) from Kisumu Clock Tower. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. There's also the convenience of an airport shuttle. .With a stay at this 3.5-property class Kisumu hotel, you'll be 2.2 km (1.4 mi) from Masai Craft Market and 2.9 km (1.8 mi) from The West End Shopping Mall.

What's nearby

  • Kisimu museum - 16 min walk - 1.4 km
  • The West End Shopping Mall - 3 min drive - 3.0 km
  • Dunga Bay - 4 min drive - 4.4 km
  • Kisumu Impala Sanctuary - 4 min drive - 3.5 km
  • Hippo Point - 6 min drive - 6.0 km

Getting around

  • Kisumu (KIS) - 7 min drive

Restaurants

  • ‪Laughing Buddha - ‬3 min drive
  • ‪Mahfudh Ashur Restaurant - ‬2 min drive
  • ‪Java United Mall - ‬19 min walk
  • ‪Buddy's Bar & Grill - ‬19 min walk
  • ‪Whistles Restaurant & Lounge - ‬3 min drive

About this property

Pinecone Hotel

Lakefront hotel with 24-hour front desk and outdoor pool
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Pinecone Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Kisumu hotel.

  • 66 guestrooms or units
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Pinecone Hotel offers 66 air-conditioned accommodations with a safe and complimentary bottles of water. Televisions come with cable channels.

Bathrooms include a shower with a hydromassage showerhead, slippers and complimentary toiletries. This Kisumu hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English

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Exterior

Ciala Resort Best Hotel in Kisumu Kenya

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.5 out of 5, Wonderful, 23 reviews
The price is AU$214
includes taxes & fees
8 May - 9 May
Ciala Resort Best Hotel in Kisumu Kenya

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • On a lake
  • Terrace

Accessibility

  • No lift

Room amenities

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

Property is also known as

Pinecone Hotel Kisumu
Pinecone Kisumu
Pinecone Hotel Hotel
Pinecone Hotel Kisumu
Pinecone Hotel Hotel Kisumu

Frequently asked questions

What is the cancellation policy at Pinecone Hotel?

Pinecone Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pinecone Hotel?

As of 1 May 2025, prices found for a 1-night stay for 2 adults at Pinecone Hotel on 11 May 2025 start from AU$101.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pinecone Hotel?

Yep, Pinecone Hotel has a free self car park.

Does Pinecone Hotel have a pool?

Pinecone Hotel has an outdoor pool.

Is there a free airport shuttle available at Pinecone Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Pinecone Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Pinecone Hotel?

Check-in begins at noon. Check-out time is 10 AM.

Are pets allowed at Pinecone Hotel?

No, pets are not allowed.

Pinecone Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 2 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 3 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jane

Liked: Staff & service, property conditions & facilities
A good example of Kenyan hospitality - warm & welcoming, satisfying breakfast, clean room.
Stayed 4 nights in Oct 2024

10/10 Excellent

Akinyimama, Kisumu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, staff very attentive and Professional, excellent food
Stayed 4 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
nice, but a bit pricey for what they offer
Stayed 9 nights in May 2018

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort

Economic accommodation with pretty good service

Great, reasonably modern rooms, across 3 floors, no lift, but staff happy to help carry your cases up. Floor to ceiling mosquito netting around the beds, although there was no real issue during our stay. Restaurant offers a reasonable buffet breakfast, lunch service, if they have conferences/ meetings, again a buffet option , same for the evenings. Steaks are quite tough, but that's par for the course in regard to the beef we ate whilst in Kenya. Hotel staff, really friendly and obliging. Power drops out quite often, but the hotel back up generator cuts in quickly. Wifi signal poor and coverage throat the hotel is patchy, particularly if attempting to use something like Facebook Swimming pool not large, but great to unwind and cool off. Only downside really is the poor service at the pool bar. Orders taken quickly but can be some time before its fulfilled, particularly if ordering food. A couple of times it was over an hour before our table was served. The hotel isn't located in the best of areas,an industrial estate located on a dusty, rutted track. Boda boda bikes sit outside the main gate, Kshs50 into Kisumu. I'd be happy to return on another trip
Stayed 3 nights in May 2018

6/10 Okay

Bernd

Liked: Cleanliness, staff & service

Muss man nicht unbedingt hin!

Das Hotel war gut aber sehr laut. Vor allem die laute Musik im Poolbereich dröhnte durch das ganze Haus und war sehr nervig! Außerdem gab es in unserem Zimmer kein heißes Wasser!
Stayed 3 nights in Dec 2024