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The Water Tower Inn, BW Premier Collection

3.5 star property
Family-friendly hotel with 3 indoor pools and 2 hot tubs

Photo gallery for The Water Tower Inn, BW Premier Collection

Bar (on property)
3 indoor pools
Front of property
Lobby
Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$192
includes taxes & fees
25 Jan - 26 Jan

Explore the area

View map
360 Great Northern Rd, Sault Ste. Marie, ON, P6B4Z7
  • Place, Sault College
    ‪7 min walk‬
  • Place, Northern Ontario Country Music Hall of Fame
    ‪8 min walk‬
  • Place, Sault Area Hospital
    ‪3 min drive‬
  • Airport, Sault Ste. Marie, ON (YAM-Sault Ste. Marie Airport)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(57 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator (Walk-in Shower)

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Walk-in Shower)

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Walk-in Shower)

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator (Walk-in Shower;with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator (Walk-in Shower;with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator (Walk-in Shower;with Sofabed)

8.2 out of 10
Very good
(14 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Sofa bed
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Walk-in Shower)

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
Jetted bath
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette

Suite, 1 Queen Bed, Non Smoking, Kitchenette

Suite, 1 Queen Bed, Non Smoking, Kitchenette

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Pillow menu
Separate bedroom
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Separate bedroom
  • 84 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub (Walk-in Shower)

Suite, 1 Queen Bed, Non Smoking, Jetted Tub (Walk-in Shower)

Suite, 1 Queen Bed, Non Smoking, Jetted Tub (Walk-in Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Dining table
Flat-screen TV
  • 84 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Standard Room, 1 Double Bed, Accessible, Non Smoking

Standard Room, 1 Double Bed, Accessible, Non Smoking

7.8 out of 10
Good
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Pet Friendly)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Pet Friendly)

8.2 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator (Walk-in Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator (Walk-in Shower)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
Jetted bath
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Jetted Tub

Suite, Multiple Beds, Non Smoking, Jetted Tub

Suite, Multiple Beds, Non Smoking, Jetted Tub

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Mini-fridge
Dining table
Flat-screen TV
  • 139 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette

Suite, Multiple Beds, Non Smoking, Kitchenette

Suite, Multiple Beds, Non Smoking, Kitchenette

8.6 out of 10
Excellent
(9 reviews)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Dining table
Flat-screen TV
Pillow menu
  • 111 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

7.8 out of 10
Good
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Double Room with Roll in Shower - Non-Smoking

  • Sleeps 2

Double Room with Two Double Beds - Non-Smoking

  • Sleeps 4

Double Room with Two Double Beds - Pet Friendly/Non-Smoking

  • Sleeps 4

Executive King Room - Non-Smoking

  • Sleeps 2

King Room - Non-Smoking

  • Sleeps 2

King Suite - Non-Smoking

  • Sleeps 2

Queen Room

  • Sleeps 2

View all photos for 1 Queen Bed, Non-Smoking, Walk In Shower, Microwave And Refrigerator

Bathroom

1 Queen Bed, Non-Smoking, Walk In Shower, Microwave And Refrigerator

  • Sleeps 4

Queen Suite with Fireplace - Non-Smoking

  • Sleeps 4

Queen Suite with Spa Bath - Non-Smoking

  • Sleeps 2

Suite with Three Queen beds

  • Sleeps 6

Queen Suite with Kitchenette and Shower

  • Sleeps 4

1 Queen Bed, Non-Smoking, Refrigerator, Two Person Jetted Tub

  • Sleeps 2

2 Queen Beds, Non-Smoking, Jetted Tub, Refrigerator

  • Sleeps 4

2 Queen Beds, Non-Smoking, Refrigerator, Bathtub

  • Sleeps 5

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About the area

Sault Ste. Marie

A family-friendly stay in Sault Ste. Marie awaits you at The Water Tower Inn, BW Premier Collection. Within just a 10-minute stroll, you'll find Northern Ontario Country Music Hall of Fame and Sault College. Highlights at this hotel include 3 indoor swimming pools, 2 hot tubs and a restaurant. .The restaurant, Caseys Grill.Bar, serves international cuisine and is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym and kids' swimming pool. 10764 square feet (1000 square metres) of event facilities include 7 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a microwave in a common area. Full breakfast is available daily between 6:30 AM and 11 AM. There's also the convenience of free self parking. .Places within a 30-minute walk of this 3.5-property class Sault Ste. Marie hotel include Sault Area Hospital and Fort Creek Conservation Area.

What's nearby

  • Sault College - 7 min walk - 0.6 km
  • Northern Ontario Country Music Hall of Fame - 8 min walk - 0.7 km
  • Sault Area Hospital - 3 min drive - 1.9 km
  • Bellevue Park - 4 min drive - 2.6 km
  • Agawa Canyon Tour Trains - 5 min drive - 4.4 km

Getting around

  • Sault Ste. Marie, ON (YAM-Sault Ste. Marie Airport) - 22 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min walk
  • ‪Firehouse Subs - ‬4 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Tim Hortons - ‬2 min drive
  • ‪Tim Hortons - ‬10 min walk

About this property

The Water Tower Inn, BW Premier Collection

Family-friendly hotel with 3 indoor pools and 2 hot tubs
As a guest of The Water Tower Inn, BW Premier Collection, you'll find 3 indoor swimming pools and 2 hot tubs along with a 24-hour fitness centre and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 7 meeting rooms are available. Event space at this hotel measures 10764 square feet (1000 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly The Water Tower Inn, BW Premier Collection. Free self parking is available.

This 3.5-star Sault Ste. Marie hotel is smoke free.

  • 175 guestrooms or units
  • 5 levels
  • 10764 sq ft of conference space
  • 1000 sq. m of conference space
  • Built in 1974
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Water Tower Inn, BW Premier Collection offers 175 accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: CAD 5 to 15 for adults and CAD 4 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Caseys Grill.Bar

Things to do

  • 2 hot tubs
  • 24-hour gym
  • 3 indoor pools
  • Children's pool
  • TV in common areas

Family friendly

  • 3 indoor pools
  • Children's pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (10,764 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1974
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 5 to 15 for adults and CAD 4 to 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Algoma's Water Tower
Algoma's Water Tower Inn
Algoma's Water Tower Sault Ste. Marie
Water Tower Inn
Algoma`s Water Tower Hotel Sault Ste. Marie
Algoma`s Water Tower Inn And Suites
Algomas Water Hotel
Algoma's Water Tower Inn & Suites Sault Ste. Marie, Ontario
Hotel Algomas Water
Algoma's Water Tower Inn Sault Ste. Marie
Algoma's Water Tower Inn BW Premier Collection Sault Ste. Marie
Algoma's Water Tower Inn BW Premier Collection
Algoma's Water Tower BW Premier Collection Sault Ste. Marie
Algoma's Water Tower BW Premier Collection
Water Tower Inn BW Premier Collection Sault Ste. Marie
Water Tower Inn BW Premier Collection
Water Tower BW Premier Collection Sault Ste. Marie
Water Tower BW Premier Collection
The Water Tower Inn, BW Premier Collection Hotel
The Water Tower Inn, BW Premier Collection Sault Ste. Marie

Frequently asked questions

Is parking available at The Water Tower Inn, BW Premier Collection?

Yep, The Water Tower Inn, BW Premier Collection has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at The Water Tower Inn, BW Premier Collection?

As of 18 Jan 2026, prices found for a 1-night stay for 2 adults at The Water Tower Inn, BW Premier Collection on 25 Jan 2026 start from AU$191.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Water Tower Inn, BW Premier Collection have a pool?

Yep, and guests love it! Take your pick from 3 indoor swimming pools, a pool and a kids' pool. The pool is open 7:00 AM to 10:00 PM.

Is The Water Tower Inn, BW Premier Collection family-friendly?

You bet! With amenities such as a children's pool, children's meals and a picnic area, it's no surprise that The Water Tower Inn, BW Premier Collection is a hit with families.

Does The Water Tower Inn, BW Premier Collection serve breakfast?

Yep, full breakfast is available daily from 6:30 AM to 11 AM.

Is there a free airport shuttle available at The Water Tower Inn, BW Premier Collection?

No, The Water Tower Inn, BW Premier Collection does not offer an airport shuttle service.

Is there a bar or restaurant at The Water Tower Inn, BW Premier Collection?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Water Tower Inn, BW Premier Collection?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Water Tower Inn, BW Premier Collection?

No, only service animals are allowed.

The Water Tower Inn, BW Premier Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 504 out of 1004 reviews
Rating 8 - Good. 271 out of 1004 reviews
Rating 6 - Okay. 127 out of 1004 reviews
Rating 4 - Poor. 56 out of 1004 reviews
Rating 2 - Terrible. 46 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean staff super friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Staff & service
Great place to stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Jay

Stayed 1 night in Oct 2025

10/10 Excellent

ralph

Liked: Cleanliness, amenities, property conditions & facilities
No hot tub
Stayed 4 nights in Oct 2025

10/10 Excellent

Stacey

Stayed 2 nights in Aug 2025

10/10 Excellent

Steve

Stayed 1 night in Sep 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 2 nights in Oct 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean room comfortable bed close to many amenities including a restaurant Caseys just off the Lobby .
Stayed 1 night in Oct 2025

10/10 Excellent

Rob

Business traveller
Liked: Amenities, property conditions & facilities
.
Stayed 1 night in Oct 2025

10/10 Excellent

Dwayne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this for friends that were attending our daughter's wedding. I heard nothing terrible about this place from them
Stayed 2 nights in Jun 2025

6/10 Okay

Eliza

Travelled with family
Disliked: Property conditions & facilities
Room stated that it sleeps 6, two full size beds does not sleep 6. Rooms are small and outdated. Carpets are in rough shape and our toilet broke within the first 10 minutes. We will not be staying here again.
Stayed 3 nights in Oct 2025

8/10 Good

Davin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The shower was cold and the drapery and details could be updated in the room.
Stayed 2 nights in Oct 2025

8/10 Good

Joshua

Business traveller
Liked: Cleanliness, staff & service, room comfort
Hotel was clean, convenient and comfortable , but I’m not sure I’d stay again. The rooms and hallways are straight out of the 90s and need updating.
Stayed 2 nights in Oct 2025

8/10 Good

Arthur

Stayed 1 night in Oct 2025

2/10 Terrible

Pamela

Travelled with family
Disliked: Cleanliness, amenities
Dog dish in the room. Felt unsanitary. Beds were springy. Outdated.
Stayed 1 night in Oct 2025

6/10 Okay

Sabrina

Liked: Staff & service
Stayed 1 night in Oct 2025

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the Water Tower as it is one of the few properties in the Sault to still have a hot tub. Sad to see the indoor hot tub is down for repairs (heard from one of the patrons it has been down for quite some time). At least the outdoor hot tub was operational. Beds are quite comfortable and the room is clean. Really, all I ask for
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service
Clean room, friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Murray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far so good! The front deask person was excellent! The staff of the restaurant was excellent!
Stayed 1 night in Oct 2025

8/10 Good

Lyss

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Monirul

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Stayed two nights. The room and washroom were clean, and the staff were friendly. Check-in was smooth and painless. Unfortunately, the overall experience was disappointing. The AC in my room was extremely loud—woke me up several times the first night. I reported it to the front desk, and they said it would be fixed, but nothing changed. Same issue the second night. I didn’t feel I got value for my money. The swimming pool has very limited and unusual hours, which wasn’t convenient. Also tried Casey’s Grill Bar—disappointing, all the dishes we have tried were mediocre at best . Next time, I’ll be looking elsewhere.
Stayed 2 nights in Oct 2025

8/10 Good

Sarah, Astorville

Stayed 2 nights in Oct 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

John

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service

3 day weekend in the Soo

This hotel choice be great. However. Rooms do NOT have a bottle of water. At 350 dollars a night, I feel this is not reasonable. Needed a small table - bed side didn’t have one. Front desk far from helpful. And breakfast is serve yourself coffee and pricey. Again considering the price of the room. Disappointed. Should have gone to the Delta. More money but better.
Stayed 3 nights in Oct 2025

8/10 Good

Kathy

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The rooms are outdated with peeling, loose wallpaper, old carpet and the beds are very uncomfortable. They need to invest in nice new mattresses. The room was cleaned daily. The coomon areas were nice including pub and grill.
Stayed 2 nights in Oct 2025