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Grand Hotel Excelsior Port Royal

3.5 star property
Boardwalk/promenade hotel with free breakfast and outdoor pool

Photo gallery for Grand Hotel Excelsior Port Royal

Relax on the patio overlooking the water with a round table and six chairs.
Relax by the pool at this outdoor bar, featuring a unique boat-shaped counter and TV.
Guests can enjoy access to the marina from the Grand Hotel Excelsior Port Royal.
Relax by the serene pool surrounded by lush greenery and a thatched-roof structure.
Enjoy waterfront views and a tranquil atmosphere at this property, featuring a docked boat and modern architecture.

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Pool
  • Laundry

Explore the area

Map
1 Port Royal Street, Kingston, Saint Andrew
  • Jamaica Conference Center
    ‪27 min drive‬
  • National Gallery of Jamaica
    ‪28 min drive‬
  • Bob Marley Museum
    ‪30 min drive‬
  • Kingston (KIN-Norman Manley Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
TV
Pillow-top bed
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room, 2 Double Beds, Garden View

Comfort Room, 2 Double Beds, Garden View

Comfort Room, 2 Double Beds, Garden View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Pillow-top bed
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed, Beach View

Grand Room, 1 King Bed, Beach View

Grand Room, 1 King Bed, Beach View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Pillow-top bed
Separate bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Partial Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, 1 King Bed, Partial Sea View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Pillow-top bed
Separate bedroom
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Pillow-top bed
Separate bedroom
  • Park view
  • Sleeps 1
  • 1 Double Bed

About the area

Kingston

At Grand Hotel Excelsior Port Royal, you'll be 0.7 km (0.5 mi) from Fort Charles and 23 km (14.3 mi) from Jamaica Conference Center. Highlights at this hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .The fine-dining restaurant, Red Jack, is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas, a free manager's reception and laundry facilities. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .Places within a 30-minute drive of this 3.5-property class Port Royal hotel include National Gallery of Jamaica and African-Caribbean Heritage Centre.

What's nearby

  • National Stadium - 27 min drive - 27.4 km
  • Jamaica Conference Center - 27 min drive - 27.5 km
  • National Gallery of Jamaica - 28 min drive - 27.8 km
  • Bob Marley Museum - 30 min drive - 29.8 km
  • Devon House - 31 min drive - 30.0 km

Getting around

  • Kingston (KIN-Norman Manley Intl.) - 10 min drive

Restaurants

  • ‪Di Dragon - ‬38 min drive
  • ‪Tastee - ‬37 min drive
  • ‪Mr. Woody's - ‬41 min drive
  • ‪Gloria's Restaurant - ‬5 min walk
  • ‪KFC - ‬37 min drive

About this property

Grand Hotel Excelsior Port Royal

Boardwalk/promenade hotel with free breakfast and outdoor pool
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Grand Hotel Excelsior Port Royal. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

This 3.5-star Kingston hotel is smoke free.

  • 60 guestrooms or units
  • 3 levels
  • 4 buildings
  • Conference rooms
  • Built in 1950
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers for purchase
  • No smoking on site
  • Bar or lounge
  • Dining venue
Grand Hotel Excelsior Port Royal offers 60 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. This individually furnished accommodation includes desks. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. Televisions come with cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, and complimentary toiletries. This Kingston hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Red Jack

Things to do

  • 24-hour pool access
  • Boat tours
  • Fishing
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 4 buildings
  • Banquet hall
  • Built in 1950
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hotel Excelsior Port Royal

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access is available 24 hours a day.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Port Royal Hotel Marina
Grand Port Royal Hotel Marina Kingston
Grand Port Royal Marina
Grand Port Royal Marina Kingston
Grand Port Royal Hotel Marina Spa
Grand Excelsior Royal Kingston
Grand Port Royal Hotel Marina Spa
Grand Hotel Excelsior Port Royal Hotel
Grand Hotel Excelsior Port Royal Kingston
Grand Hotel Excelsior Port Royal Hotel Kingston

Frequently asked questions

What is the cancellation policy at Grand Hotel Excelsior Port Royal?

Grand Hotel Excelsior Port Royal offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Grand Hotel Excelsior Port Royal?

The closest beach to Grand Hotel Excelsior Port Royal is Jamaica Beaches (77.8 km).

Does Grand Hotel Excelsior Port Royal have a pool?

Grand Hotel Excelsior Port Royal has an outdoor pool. The pool is open 24 hours.

What makes Grand Hotel Excelsior Port Royal a romantic place to stay?

Beachfront dining and a lounge bar, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Grand Hotel Excelsior Port Royal.

Is Grand Hotel Excelsior Port Royal family-friendly?

You bet! With amenities such as children's meals, laundry facilities and an outdoor pool, it's no surprise that Grand Hotel Excelsior Port Royal is a hit with families.

Does Grand Hotel Excelsior Port Royal serve breakfast?

You bet, complimentary buffet brekkie is offered daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Grand Hotel Excelsior Port Royal?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Grand Hotel Excelsior Port Royal?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Grand Hotel Excelsior Port Royal?

Check-in begins at 3:00 PM. Check-out time is 11:30 AM.

Are pets allowed at Grand Hotel Excelsior Port Royal?

No, pets and service animals are not allowed.

Grand Hotel Excelsior Port Royal Reviews

Reviews

6.4
Rating 10 - Excellent. 171 out of 864 reviews
Rating 8 - Good. 218 out of 864 reviews
Rating 6 - Okay. 213 out of 864 reviews
Rating 4 - Poor. 116 out of 864 reviews
Rating 2 - Terrible. 146 out of 864 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Ms

Liked: Staff & service, amenities
I think the price should come down 190.00 a night is too much fir jo tv access nor room service.I like the property they have several places to go.not a dull moment.Quiet cozy however wifi wasnt good if i wouldve known no tv i wouldnt stay as I wanted to relax and watch tv during dn time.However u csn just try stay out n b z until u r tired.i l felt i wouldve gotten dome money back a discount of some kind .i booked thru expedia so so will take it up with them.
Stayed 1 night in Apr 2025

10/10 Excellent

Ranrick

Liked: Cleanliness, staff & service
It’s quiet and over crowded, the hot water is not very hot but it’s good enough. You get the best sunset views on the top deck.
Stayed 1 night in May 2025

6/10 Okay

Warren

Business traveller
Liked: Cleanliness, staff & service
minimal amenities for the price. TV did not work, no hot water. Noisy party boats and karaoke nearby my room.The rooms have minimal art and look barren. Booking online showed no reservations for the less expensive rooms but when I was on sight there were plenty available. Seems a bit dishonest to get you to book the most expensive larger rooms when I was only one person and even those top of the line rooms were nothing to be proud of.
Stayed 1 night in Apr 2025

6/10 Okay

Joy, Perumbavoor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No basic amenities in the room
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

Good, average but the views make it worth while

The hotel view was amazing I loved that. But the tv didn’t work in the room and I wasn’t informed that they all were down until check out. Also no housekeeping came to change sheets or give extra towels. Hotel staff said it was only 1 key to that particular room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ebany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a simple cozy comfortable stay. Its much better than what I expected as the reviews were making me a bit detterent but it was suitable for my stay. The rooms aren't of modern furnishings but based on the fact that its a historical community that is expected. The free breakfast was a full wholesome meal and it tasted very good. I enjoyed my short visit to Port Royal I will definitely return. Also Gloria's is a very nice affordable and taste restaurant, walking distance up the road from the hotel that you must try
Stayed 1 night in Apr 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Ricarda

Stayed 2 nights in Apr 2025

8/10 Good

Albert, McDonough

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They were very very very slow with the food, often ran out of minor things like coffee. The bed was hard, the safe did not work. The view was amazing though, and the food was too expensive.
Stayed 2 nights in Apr 2025

8/10 Good

Nicola

Stayed 7 nights in Apr 2025

10/10 Excellent

Janet

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super nice and very relaxing there. Would stay again!
Stayed 2 nights in Apr 2025

8/10 Good

Austin

Stayed 1 night in Apr 2025

4/10 Poor

Bryan

Disliked: Staff & service
Tv didn’t work bathroom broken staff morale was low
Stayed 1 night in Apr 2025

8/10 Good

Amber

Travelled with family and small children
Disliked: Amenities
Our stay was nice.
Stayed 9 nights in Mar 2025

2/10 Terrible

nicole

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a dirty motel charging hotel prices. It was filthy. No towels, no soap. We had to wait for them to clean towels. The knob on the rust and hole filled shower came right off, the toilet was plugged, there’s bugs all over and overall it’s like a hostel
Stayed 3 nights in Apr 2025

6/10 Okay

Jacqueline

Travelled with group
Disliked: Staff & service
This hotel is located in a beautiful location by the sea. Loved the views of Kingston & Portmore. Service at the restaurant was extremely slow due to lack of staff I think. The food was not good, we went over to Gloria’s fish restaurant a 5 minute walk (it was good & great value for money). There were no chairs on the patios outside the room which was disappointing. I did ask about this & they were in the process of providing new furniture, which is great. Overall dispute this, I would recommend for a great stopover from/to the airport & for the nearby party cruise mooring.
Stayed 1 night in Apr 2025

2/10 Terrible

janet

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bathroom was filthy. The toilet needed cleaning
Stayed 3 nights in Mar 2025

4/10 Poor

LIAT

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Out dated property
Stayed 1 night in Mar 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's Like Being Surrounded by a Giant Aquarium

Very comfortable and laid-back hotel and atmosphere. Lots of fish and other wildlife around...
Stayed 2 nights in Mar 2025

6/10 Okay

Alafia

Liked: Cleanliness
Disliked: Amenities
Three star hotel with three star staff and 3 star facilities. I went down for breakfast. Beautiful setting over-looking the Kingston Harbour. No staff in sight - likely in the back. No hot water, tea bags at the drink station, only coffee. No water or juice put out. Not appealing. I left without having anything.
Stayed 1 night in Mar 2025

4/10 Poor

Paige

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I booked this hotel for two family members who were looking to stay somewhere for the night. The room was not cleaned properly. There was used toilet paper (very used roll). There is dust in the air conditioner and the room overall was really stuffy.No cable or room phone. We were really hoping the hotel would have been way better. The staff was super helpful and kind, housekeeping was the issue.
Stayed 1 night in Mar 2025

10/10 Excellent

Randel

Stayed 1 night in Mar 2025

2/10 Terrible

roy

Disliked: Amenities
Where to begin? For US279, I've had better service for $40. I arrived just before 9pm on a Monday and was informed there was no food available on the property or within walking distance, not even a vending machine. I was told thet, I left about 3/4 of the free breakfast bar was open til 10, but the bartender was cashing out at nine. The lovely pool had a `pool closed' sign on it all the time I was there. The `free shuttle' was a taxi ride (US$50 tip round trip). I'm not sure how one messes up scrambled eggs and sausage, but after waiting almost a half hour when I was the only person in the restaurant, I left about 3/4 of the free breakfast - I tried giving a piece of the sausage to the cat that was begging and it turned its nose up at it. I couldn't take my medications because There wasn't a glass or cup in the room. I couldn't shower because the shower handle came off in my hand... The staff was very polite about explaining that service was basically nonexistent and would remain so. Without competition, the WORST hotel value I have ever received in my 73 years.
Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

It went well. Breakfast was a little sparse but ok! There is no airport transfer service other than calling a taxi
Stayed 1 night in Mar 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025