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Carambola Beach Resort St. Croix, US Virgin Islands

4.0 star property
Beachfront, with outdoor pool

Photo gallery for Carambola Beach Resort St. Croix, US Virgin Islands

Outdoor pool, pool loungers
On the beach, sun-loungers, beach towels
In-room safe, individually furnished, desk, iron/ironing board
Outdoor pool, pool loungers
Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Beachfront | Beach

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Parking included
  • Air conditioning
  • Free WiFi
The current price is AU$409
includes taxes & fees
7 May - 8 May

Explore the area

Map
Estate Davis Bay, Kingshill, St. Croix, 00851
  • Annaly Bay Hike and Tidal Pools
    ‪3 min walk‬
  • Cane Bay
    ‪6 min drive‬
  • Cane Bay Beach
    ‪6 min drive‬
  • Christiansted (STX-Henry E. Rohlsen)
    ‪20 min drive‬

Room options

View all photos for Junior Suite, 2 Double Beds, Non Smoking, Kitchenette (Kitchenette)

Coffee/tea maker

Junior Suite, 2 Double Beds, Non Smoking, Kitchenette (Kitchenette)

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

In-room safe, individually furnished, desk, iron/ironing board

Junior Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Designer toiletries
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Junior Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Junior Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free cots/infant beds
LCD TV
Sofa bed
Ceiling fan
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Ocean View

In-room safe, individually furnished, desk, iron/ironing board

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Ocean View

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free cots/infant beds
LCD TV
Sofa bed
Ceiling fan
  • 52 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Oceanfront

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Oceanfront

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Oceanfront

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free cots/infant beds
LCD TV
Sofa bed
Ceiling fan
  • 52 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Beachfront

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Beachfront | Beach

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Beachfront

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Separate bedroom
  • 52 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Kitchenette)

In-room safe, individually furnished, desk, iron/ironing board

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Kitchenette)

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Separate bedroom
  • 52 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Ocean View

In-room safe, individually furnished, desk, iron/ironing board

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Ocean View

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Designer toiletries
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Double Beds, Non Smoking, Kitchenette

Coffee/tea maker

Junior Suite, 2 Double Beds, Non Smoking, Kitchenette

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free cots/infant beds
Kitchenette
LCD TV
Separate bedroom
  • 52 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

In-room safe, individually furnished, desk, iron/ironing board

Junior Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Designer toiletries
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Kitchenette, Garden View (Garden View)

In-room safe, individually furnished, desk, iron/ironing board

Junior Suite, 1 King Bed with Sofa bed, Kitchenette, Garden View (Garden View)

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free cots/infant beds
Kitchenette
LCD TV
Ceiling fan
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Double Beds, Non Smoking, Ocean View (Kitchenette)

Coffee/tea maker

Junior Suite, 2 Double Beds, Non Smoking, Ocean View (Kitchenette)

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free cots/infant beds
Kitchenette
LCD TV
Ceiling fan
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

About the area

Kingshill

Carambola Beach Resort St. Croix, US Virgin Islands places you steps from Davis Beach and within a short 5-minute stroll of Annaly Bay Hike and Tidal Pools. Highlights at this beachfront resort include in-room free WiFi, balconies and LCD TVs. .The resort's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas, a terrace and a garden. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of car rentals on site. .With a stay at this 4-property class Kingshill resort, you'll be 2.6 km (1.6 mi) from Cane Bay and 3 km (1.8 mi) from Cane Bay Beach.
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What's nearby

  • Annaly Bay Hike and Tidal Pools - 3 min walk - 0.3 km
  • Cane Bay - 6 min drive - 3.0 km
  • Carambola Golf Club - 6 min drive - 4.6 km
  • Cane Bay Beach - 6 min drive - 3.3 km
  • Rainbow Beach - 28 min drive - 19.6 km

Getting around

  • Christiansted (STX-Henry E. Rohlsen) - 20 min drive

Restaurants

  • ‪La Reine Chicken Shack - ‬14 min drive
  • ‪Little Caesars - Kmart - ‬17 min drive
  • ‪Armstrong Homemade Ice Cream - ‬17 min drive
  • ‪Louie & Nacho’s - ‬19 min drive
  • ‪Joe's Bar and Grille - ‬16 min drive

About this property

Carambola Beach Resort St. Croix, US Virgin Islands

Beachfront, with outdoor pool
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. There are 4 meeting rooms available. An outdoor pool, a terrace, and a garden are also featured at the business-friendly Carambola Beach Resort St. Croix, US Virgin Islands. Self parking is free.

This 4-star Kingshill resort is smoke free.

  • 150 guestrooms or units
  • 2 levels
  • 24 buildings
  • Conference rooms
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Front desk safe
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Carambola Beach Resort St. Croix, US Virgin Islands offers 150 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Rooms open to balconies. This individually furnished accommodation has separate sitting areas. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

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4.0 out of 5, Very good, 87 reviews
The price is AU$443
includes taxes & fees
1 May - 2 May
Bungalows on the Bay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 32 for adults and USD 14 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • Outdoor pool

Family friendly

  • Free cot
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 4 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height electrical sockets in bathroom
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 32.00 for adults and from USD 14.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Property is also known as

Renaissance St. Croix Carambola Beach Resort Kingshill
Renaissance Carambola Beach Resort
Renaissance St. Croix Carambola Beach Kingshill
Renaissance Carambola Beach
Renaissance St Croix Carambol
Renaissance St. Croix Carambola Beach Resort Spa
Carambola Beach Resort St. Croix, US Virgin Islands Resort
Carambola Beach Resort St. Croix, US Virgin Islands Kingshill

Frequently asked questions

What is the cancellation policy at Carambola Beach Resort St. Croix, US Virgin Islands?

Carambola Beach Resort St. Croix, US Virgin Islands offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Carambola Beach Resort St. Croix, US Virgin Islands?

As of 30 Apr 2025, prices found for a 1-night stay for 2 adults at Carambola Beach Resort St. Croix, US Virgin Islands on 7 May 2025 start from AU$408.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Carambola Beach Resort St. Croix, US Virgin Islands?

Yep, Carambola Beach Resort St. Croix, US Virgin Islands has a free self car park.

Are there any beaches close to Carambola Beach Resort St. Croix, US Virgin Islands?

Yep, Carambola Beach Resort St. Croix, US Virgin Islands is a short 2-minute walk from Davis Beach.

Does Carambola Beach Resort St. Croix, US Virgin Islands have a pool?

Carambola Beach Resort St. Croix, US Virgin Islands has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes Carambola Beach Resort St. Croix, US Virgin Islands a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Carambola Beach Resort St. Croix, US Virgin Islands.

Is Carambola Beach Resort St. Croix, US Virgin Islands family-friendly?

You bet! With amenities such as an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Carambola Beach Resort St. Croix, US Virgin Islands is a hit with families.

Does Carambola Beach Resort St. Croix, US Virgin Islands serve breakfast?

Yeah, buffet brekkie is available daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Carambola Beach Resort St. Croix, US Virgin Islands?

No, Carambola Beach Resort St. Croix, US Virgin Islands does not offer an airport shuttle service.

Is there a bar or restaurant at Carambola Beach Resort St. Croix, US Virgin Islands?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Carambola Beach Resort St. Croix, US Virgin Islands?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Carambola Beach Resort St. Croix, US Virgin Islands?

No, pets are not allowed.

Is there a golf course on site at Carambola Beach Resort St. Croix, US Virgin Islands?

There is a golf course next to Carambola Beach Resort St. Croix, US Virgin Islands.

Carambola Beach Resort St. Croix, US Virgin Islands Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 358 out of 1003 reviews
Rating 8 - Good. 264 out of 1003 reviews
Rating 6 - Okay. 151 out of 1003 reviews
Rating 4 - Poor. 111 out of 1003 reviews
Rating 2 - Terrible. 119 out of 1003 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Ryan

Liked: Staff & service
Stayed 7 nights in Jan 2025

8/10 Good

Josh

Travelled with partner
Liked: Cleanliness, staff & service
Here's the deal with the Carambola in the opinion from someone who has been coming there for over a decade. It was once a stunning eco resort covered with tropical plants and beautiful 'bungalows' nestled into a secluded tropical cove. Then came the hurricanes and FEMA and lack of infrastructure support and hence all the very poor reviews over the past few years. Apparently the resort has new owners who have begun to make investments in upkeep and the place appears to be on its way back. A few things you should know: 1. Yes, it is a Marriott but this is a Carribean Island with and 'island time' service. If you come expecting classic Marriott level service, you will be disappointed. The staff however and kind and friendly islanders who will treat you the way you treat them. 2. The setting is truly spectacular, the rooms are spacious with charming bungalow ambiance but occurrences such as a leaky toilet may be present. 3. It's a perfect romantic secluded and safe setting so you will need a car if you want to see all the island has to offer. 4. The breakfast is limited to a $30 pp buffet so bring your own breakfast food or drive to Cane Bay 10 minutes away. 5. If you are a scuba diver, this is a true hidden gem! Great dive shop on site, strap on a tank and dive the famous 'wall' right off the beach on your own time. Bottom-line: If you are expecting a classic Marriott, you will be leaving a bad review in the end. Come for the beautiful setting, beach, hiking, etc.
Stayed 6 nights in Jan 2025

4/10 Poor

Brandy

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Super disappointed in this property. The location and the beach is stunning but the property is in major disrepair. The wait staff at the bar is taking island time to a whole new level. We sat at the bar for over 20 minutes with no service. When she finally got off her phone to serve us the choices we asked for were not available. They have several indicators that it’s a resort with spa services but once we arrived they informed us that no spa was on the property. They advertise two dining options but neglected to tell us the second dining option was only open a couple days a week. The potential for this property is great but I would not recommend to anyone in it’s current condition.
Stayed 7 nights in Jan 2025

2/10 Terrible

Ilir

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is secluded, with very limited transportation means. Staff is less than helpful, made us feel trapped! Food options in the property are really bad.
Stayed 5 nights in Jan 2025

10/10 Excellent

Kathy

Disliked: Staff & service
Over all great beautiful beach and no need to travel around every thing is at resort service was really bad ordered in dinner took an hour and a half to get Went to the restaurant and servers walked by us for at least 20min had to go to bar and ask for menus and for a server
Stayed 8 nights in Jan 2025

6/10 Okay

Michelle

Stayed 1 night in Jan 2025

8/10 Good

Roshine

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The stay was beautiful with a little hiccups. The extra $300 incidentals along with the air conditioning going out was an inconvenience. But the transition from a different room was simple. And please rent a car because the taxi fees add up fast.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ginalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our fave resorts and place in St. Croix.. Come and visit--- you'll never be disappointed. Its a hidden luxurious paradise.
Stayed 1 night in Jan 2025

8/10 Good

Pamela

Travelled with partner
Liked: Property conditions & facilities
Beautiful property. Beautiful views. Spacious room. The property is far out with nothing close by so renting a car is a must if you don’t want to spend a fortune on taxi’s. We tried the hotel bar and grill the first night and the food was not good. Talking to other guests we got the same bad feedback on the food from the restaurant. I suggest looking up better food options. The Beach is beautiful but in January it was a little choppy so could not really swim much. All in all I would stay there again just not eat there.
Stayed 5 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so helpful and so friendly. It was a beautiful property! Working on booking my next trip! I will go back to this resort EVERY TIME I visit 🙂
Stayed 5 nights in Nov 2024

6/10 Okay

Domonique

Travelled with partner
Liked: Staff & service, property conditions & facilities
It was okay
Stayed 3 nights in Jan 2025

2/10 Terrible

Velma

Travelled with family and small children
Disliked: Cleanliness, staff & service
The Front Desk staff sat outside while I waited to be checked in (I thought they were guests) after 10 minutes she came in and checked me in. The next day there was a roach in the room, housekeeping came in and changed the towels and left the roach on the floor. Our final day I went into by bag and noticed something on my infants tub that I keep the cereal in but took it for nothing (not knowing it was rat droppings) and threw it in the sink. I then made the bottle not realizing that the rat had bitten holes in the cover of the formula. Looking further it bit through my pads and left more droppings in my bag. I went to the front desk to ask for something to sanitize my items and housekeeping did not want to comply to the point he had to come to the desk to speak with me. He apologized and sent Clorox wipes to the room. I've worked in hospitality for years and there was no remorse or urgency to assist, I had to throw away the formula and luckily my infant was still sleeping and I had family on island who rushed to replace the formula. They never asked any if they could assist, nothing...this is completely unacceptable.
Stayed 2 nights in Jan 2025

2/10 Terrible

Leandro

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All amenities were broken or out of service and we got a perpetual run around trying to get refunded. Never got refunded.
Stayed 3 nights in Nov 2024

6/10 Okay

Jennifer

Disliked: Cleanliness
Stayed 8 nights in Jan 2025

6/10 Okay

Julie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THIS HOTEL DOES NOT HOLD THE STANDARDS OF MARRIOTT HOTELS. Marriott has agreed to let the hotel use their name but don’t be fooled as we were. The hotel is located at the foot of a mountain. Surrounded by mountains on one side and the ocean on the other. It is an absolutely stunning location, but not convenient to anything else on the island. The staff is friendly but they lack training, the alcohol supplies ran out over the week we were there, no Gin, no vodka, beer selection was low, limited cordials . If you would like to appreciate the location you should rent a vehicle, and bring your own alcohol. Taking taxi's was very costly and limited after 7:00pm due to location. The dining options were very limited due to equipment failure and lack of funding to make the necessary repairs.
Stayed 7 nights in Jan 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Property
Stayed 2 nights in Jan 2025

6/10 Okay

Kendra

Travelled with partner
Liked: Property conditions & facilities
Beautiful location, it is far probably 30 minutes from anything major so make sure you have a rental car. Food and coffee is horrible, so I recommend eating elsewhere. I would stay there again. Staff seemed friendly. Tip- make sure before you say anything to the locals you start with "good morning, good afternoon, goodnight" its a sign of respect there and it truly makes a difference.
Stayed 6 nights in Jan 2025

10/10 Excellent

Sharda

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Brandie

Disliked: Cleanliness, staff & service, property conditions & facilities

Don't Believe the Photos Online

As soon as we arrived I felt like we had been duped. The resort looks nothing like the photos on line and the staff acted like the guests were an inconvenience from the moment we set foot on property. There were plenty of staff sitting around on golf carts doing nothing and no one offered to help us with our bags. Many times we were waiting to be helped while staff were on their cell phones behind the desk or the bar. The restaurants were running out of menu items and pricing was not consistent with what we got charged. The furniture on our balcony was rusty and there were nails sticking out on the benches. Some of the sidewalks were impassable due to debris and dirt that looked like it had been there awhile. Not long after checkin I was chatting with a Hotels.com virtual agent to cancel the 3 nights at the end of our stay. The agent contacted the hotel for me and said yes I would get a refund. When I went to check out on Jan1 they had no idea I was checking out and as of right now I have not received a refund from you. I would like to be contacted to resolve this matter please.
Stayed 5 nights in Dec 2024

2/10 Terrible

Andrea Diane

Disliked: Cleanliness
Stayed 7 nights in Dec 2024

8/10 Good

Pat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the prettiest resorts on the island! The suites are well laid-out and the nearby hiking path to the tide pools is great! Staff was very helpful. On the downside, the location is isolated and Carambola's dining choices are overpriced and not very good. Their food is average at best. There should be a poolside bar/restaurant for small bites and drinks, at affordable rates. If the food was better, and more favorably priced, I think more people would stay in the resort for dining rather than leaving to go to other restaurants.
Stayed 4 nights in Dec 2024

4/10 Poor

Joe

Travelled with partner
Disliked: Amenities
No WiFi or cable at the beginning of my stay, pool under construction. Which is not mentioned anywhere when booking. Seems like the resort is understaff.
Stayed 6 nights in Dec 2024

8/10 Good

Sharmilet

Liked: Staff & service, property conditions & facilities, room comfort
The staff was friendly and helpful. I will definitely stay here again.
Stayed 2 nights in Jan 2025

6/10 Okay

Marissa

Stayed 1 night in Dec 2024

4/10 Poor

Dinna

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

Grossly understaffed

Let’s start with the property is beautiful and the highlight of our stay. But that’s where it ends. The “resort” is grossly understaffed. Everyone around us would say the same thing, if only there was “one more”, i.e. one more server, one more food runner, one more bartender, one more housekeeping staff, one more front desk person. The potential of the hotel is undeniable but it’s not properly staffed. Housekeeping came to our room once in the 5 nights we stayed there. We would have to consistently obtain our own bath towels and take out our own garbage (which remained by the stairs for days on on end). The cherry on top was on the day of check out, which is at noon, housekeeping showed up banging on our door at 8:00 am to remind us that check out was at noon and came back 2 hours later. Magically housekeeping appeared more times that morning than in the entire time we were there.
Stayed 5 nights in Dec 2024