6/10 Okay
Bruce
Travelled with partner
18 Mar 2024
Liked: Cleanliness, staff & service
This is a nice hotel and surprisingly quiet for being right beside the airport, but it seemed like it was style over substance in many respects. We had looked forward to relaxing in the pool a bit after check-in. But the pool is not actually in the hotel (it's in a different building across the street and you have to take your own towel when you go over) and it closed at 5:00 pm. which is around the time we checked in. The early closure may have been due to the holiday the next day, but the person at the desk didn't seem entirely sure about that. The lobby, the restaurants, and the furnishings all looked really great, but for a place that looked really nice, there wasn't much attention to detail. One of the lamps in our room didn't work, the battery cover was missing on the back of the TV remote, there was something going on with the TV reception and some of the channels would hang or pixilate, one bath towel was in the bathroom and the other was hidden away in a closet, the shower looked really nice but it was really hard to figure out how to switch from the shower wand to the rainfall mode. It wasn't a terrible experience, but for the price we paid (admittedly higher than usual because of the holiday) I would have expected more of the little things to be right.
Bruce
Stayed 1 night in Mar 2024