See all properties
Save

Urban by CityBlue, Kigali, Rwanda

4.0 star property
Hotel in Kigali with rooftop terrace and 24-hour front desk

Photo gallery for Urban by CityBlue, Kigali, Rwanda

Rooftop terrace
Exterior
Cocktail bar
Minibar, in-room safe, desk, blackout curtains
Cocktail bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View map
KN 51 St, Kigali, 5230
  • Place, Union Trade Center
    ‪12 min walk‬
  • Place, Ntarama Church
    ‪19 min walk‬
  • Place, Mambas Club
    ‪3 min drive‬
  • Airport, Kigali (KGL-Kigali Intl.)
    ‪12 min drive‬

Room options

View all photos for Twin Room

Minibar, in-room safe, desk, blackout curtains

Twin Room

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Signature Suite

Minibar, in-room safe, desk, blackout curtains

Signature Suite

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • 61 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
Rainfall showerhead
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

You may also like

Ad
Restaurant

HOTEL GREENWICH

Remera
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
3.7 out of 5, Good, 6 reviews
The price is AU$97
includes taxes & fees
12 Jan - 13 Jan
HOTEL GREENWICH

About the area

Kigali

At Urban by CityBlue, Kigali, Rwanda you'll be within a 15-minute walk of Union Trade Center and 2.1 km (1.3 mi) from Ntarama Church. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, The Bistro, serves international cuisine and is open for breakfast, lunch and dinner. Sky Lounge is the hotel's own cocktail bar, serving drinks along with light fare. Business travellers can take advantage of a conference centre and a business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. .With a stay at this 4-property class Kigali hotel, you'll be 2.2 km (1.3 mi) from Kandt House Museum of Natural History and 3.3 km (2 mi) from Gikondo Market.

What's nearby

  • Union Trade Center - 12 min walk - 1.0 km
  • Ntarama Church - 19 min walk - 1.6 km
  • Kandt House Museum of Natural History - 3 min drive - 2.3 km
  • Mambas Club - 3 min drive - 1.9 km
  • Kigali Convention Centre - 5 min drive - 3.4 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 19 min drive

Restaurants

  • ‪Hotel des Milles Collines - ‬11 min walk
  • ‪Kigali Pan-African Kitchen - ‬17 min walk
  • ‪Question Coffee - ‬11 min walk
  • ‪Soy Asian Table - ‬5 min drive
  • ‪Kivu Noir Café - ‬5 min drive

About this property

Urban by CityBlue, Kigali, Rwanda

Hotel in Kigali with rooftop terrace and 24-hour front desk
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

You'll find a business centre on site. A rooftop terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Urban by CityBlue, Kigali, Rwanda. Self parking is free.

Smoking is allowed in designated areas at this 4-star Kigali hotel.

  • 1 building
  • 17 guestrooms or units
  • 2 levels
  • Manager's reception (free)
  • Terrace on the roof
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Urban by CityBlue, Kigali, Rwanda offers 17 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies. Televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Similar properties

Front of property
Snow Hotel
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room
4.0 out of 5, Very good, 1 review
Snow Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Sky Lounge
  • The Bistro

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Designated smoking areas
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Urban by CityBlue, Kigali, Rwanda

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Urban CityBlue Hotel Kigali
Urban CityBlue Hotel
Urban CityBlue Kigali
Urban CityBlue
Urban CityBlue Rwanda Hotel
Urban by CityBlue, Kigali, Rwanda Hotel
Urban by CityBlue, Kigali, Rwanda Kigali
Urban by CityBlue, Kigali, Rwanda Hotel Kigali

Frequently asked questions

What is the cancellation policy at Urban by CityBlue, Kigali, Rwanda?

Urban by CityBlue, Kigali, Rwanda offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Urban by CityBlue, Kigali, Rwanda?

Yep, Urban by CityBlue, Kigali, Rwanda has a free self car park.

What makes Urban by CityBlue, Kigali, Rwanda a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Urban by CityBlue, Kigali, Rwanda.

Is there a free airport shuttle available at Urban by CityBlue, Kigali, Rwanda?

No, Urban by CityBlue, Kigali, Rwanda does not offer an airport shuttle service.

Is there a bar or restaurant at Urban by CityBlue, Kigali, Rwanda?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Urban by CityBlue, Kigali, Rwanda?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Urban by CityBlue, Kigali, Rwanda?

No, pets and service animals are not allowed.

Urban by CityBlue, Kigali, Rwanda Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 47 out of 101 reviews
Rating 8 - Good. 37 out of 101 reviews
Rating 6 - Okay. 6 out of 101 reviews
Rating 4 - Poor. 4 out of 101 reviews
Rating 2 - Terrible. 7 out of 101 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
I like the area and the neighborhood plus the nicest restaurants with delicious foods.
Stayed 1 night in Oct 2025

8/10 Good

John

Travelled with partner
Liked: Staff & service
Broken bathroom fixtures and tables they need a revamp and refresh of the facility and furnishings
Stayed 3 nights in Jul 2025

8/10 Good

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for an overnight stay the restaurant had many options.
Stayed 1 night in Mar 2025

10/10 Excellent

Robin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Urban by CityBlue in Kigali was a great stay! It is centrally located in a very walkable and safe area of Kigali. It is in close proximity to great restaurants and coffee shops as well as close enough to the downtown area to get there easily but far enough away to be quiet. Yet, it also has its own excellent restaurant with amazing views of the city. The staff was excellent and extremely responsive. The room was cleaned exquisitely each day, the water was powerful and hot, room service prompt, and the breakfast good.
Stayed 10 nights in Sep 2024

10/10 Excellent

Bradley, Lynchburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying here with all the comforts after weeks in small towns and days of hiking trails in national parks. Will always remember this place!
Stayed 2 nights in Mar 2024

8/10 Good

Tracey Lynette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived my first room was downstairs on the 1st floor. It felt like I was in a dungeon. The Wi-Fi didn’t work, it felt closed in somehow. But, as soon as I mentioned my dissatisfaction w the room I was moved right away to a room on the 3rd floor. The rooms are spacious. Housekeeping is fantastic. The bathroom is humongous, and the staff’s incredible! One complaint is that carpet in both rooms needs to be changed. I wore shoes the whole time because I didn’t want to walk on it.
Stayed 8 nights in Sep 2023

10/10 Excellent

Kaido

Stayed 5 nights in Sep 2023

10/10 Excellent

Stefan

Stayed 2 nights in Aug 2023

10/10 Excellent

Pav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A real gem in Kigali

This is simply the best hotel in its category in Kigali. Modern, very clean, massive rooms, all facilities and in a good location. I highly recommend this hotel and do not even bother looking for another place to stay. Rooftop restaurant has amazing views and offers fantastic range of top dishes and wines. Enjoy!
My room
Sunrise view from restaurant
Stayed 1 night in Aug 2023

10/10 Excellent

SHEBA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a good stay
Stayed 2 nights in Aug 2023

10/10 Excellent

SHEBA

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good short stay

6/10 Okay

Michele

Stayed 1 night in Jun 2023

10/10 Excellent

Madrine

Stayed 2 nights in Jun 2023

10/10 Excellent

Wei Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Urban by CityBlue, Kigali, is located near the city centre. The room is large and the bed can fit 2-3 people. Daily room service is provided. The hotel staffs were very friendly. The hotel restaurant has a lot of food options to offer.
Stayed 10 nights in Apr 2023

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities
The elevator was broken the entire time.
Stayed 8 nights in Mar 2023

8/10 Good

Osagie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant staff

Good location close to the city. Very polite and welcoming staff. Good sized rooms and a pleasant rooftop restaurant.
Stayed 7 nights in Dec 2022

10/10 Excellent

Dobbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing hotel was very clean and location was close to a lot of amenities would definitely book a stay here again.
Stayed 7 nights in Oct 2022

8/10 Good

Mona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice boutique hotel. Rooms are spacious and comfortable. Staff are friendly and helpful. Breakfast is good. Location is good, walking distance to town.
Stayed 2 nights in Sep 2022

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 2 nights in Aug 2022

10/10 Excellent

Caroline

Stayed 1 night in Aug 2022

10/10 Excellent

Barbra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth every dollar

Booking my mum’s & my stay at this boutique hotel was the best decision we made in terms of our entire trip to Kigali. The staff are so professional; approachable & friendly. Our room was huge & felt like home right from the get go. The restaurant upstairs serves delicious meals & has beautiful views of the city.
Stayed 4 nights in Jul 2022

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Rooftop restaurant and also topography of the place.
Stayed 4 nights in Apr 2021

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time in Rwanda

My stay was amazing! All staff from reception, housekeeping to tje restaurant was very attentive and helpful
Stayed 7 nights in Jan 2021

8/10 Good

Olalekan

Stayed 2 nights in Dec 2020

4/10 Poor

PRINCE, MIAMI, Florida

Business traveller, Travelled with partner
Liked: Amenities
Disliked: Cleanliness
The Urban is a good boutique hotel but lately the housekeeping staff has been Slacking in their duties. Management needs to ensure the staff deliver in their duties. Never take repeat customers for granted. Always respond to issues raised.
Stayed 2 nights in Dec 2020