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Stipp Hotel

Property class: 3

Photo gallery for Stipp Hotel

Exterior detail
Free continental breakfast
Outdoor pool
Lounge
Bar (on property)

Reviews

5.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Rue de Masaka, Kigali, 2834
  • Place, Mambas Club
    ‪3 min drive‬
  • Place, Gikondo Market
    ‪3 min drive‬
  • Place, Union Trade Center
    ‪3 min drive‬
  • Airport, Kigali (KGL-Kigali Intl.)
    ‪13 min drive‬

Room options

View all photos for Family Suite

Garden

Family Suite

  • Lake view
  • 30 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

Egyptian cotton sheets, premium bedding, down duvets

Single Room

  • Lake view
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double or Twin Room

Egyptian cotton sheets, premium bedding, down duvets

Double or Twin Room

  • Lake view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

  • Lake view
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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9.2 out of 10, Wonderful, 204 reviews
The price is AU$269
includes taxes & fees
29 Aug - 30 Aug
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About the area

Kigali

At Stipp Hotel you'll be 2.5 km (1.5 mi) from Union Trade Center and 2.6 km (1.6 mi) from Gikondo Market. Highlights at this hotel include a restaurant, an outdoor swimming pool and free continental breakfast. .The restaurant, Terrace Restaurant, serves international cuisine and is open for breakfast, brunch, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and sauna. Business amenities include meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and massage/treatment rooms. There's also the convenience of free self parking. .With a stay at this 3-property class Kigali hotel, you'll be 3 km (1.8 mi) from Club Rafiki and 3.5 km (2.2 mi) from Kandt House Museum of Natural History.

What's nearby

  • Mambas Club - 3 min drive - 1.9 km
  • Gikondo Market - 3 min drive - 2.3 km
  • Union Trade Center - 3 min drive - 2.7 km
  • Kigali Heights - 5 min drive - 3.4 km
  • Kigali Convention Centre - 5 min drive - 4.5 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 24 min drive

Restaurants

  • ‪Hotel des Milles Collines - ‬3 min drive
  • ‪UMUT Cafe&Restaurant - ‬3 min drive
  • ‪Bourbon Coffee - ‬3 min drive
  • ‪Atelier Du Vin - ‬5 min drive
  • ‪Chennai Delight - ‬5 min drive

About this property

Stipp Hotel

Stipp Hotel offers its guests an outdoor pool, a health club, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. The business-friendly Stipp Hotel also features a terrace, a garden, and concierge services. Self parking is free.

This 3-star Kigali hotel is smoke free.

  • 1 floor
  • 50 guestrooms or units
  • Conference rooms
  • Built in 2007
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Stipp Hotel offers 50 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and free newspapers. Rooms open to balconies or patios. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Terrace Restaurant

Things to do

  • Health club
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Couples treatment rooms
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 1 floor
  • Built in 2007
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress
  • Sofa bed

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: RWF 39000

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 25 June 2023 to 15 September 2023 (dates subject to change).

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: RWF 39000 (subject to availability)
  • Rollaway beds are available for an additional fee
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Stipp Hotel
Stipp Hotel Kigali
Stipp Kigali
Stipp Hotel Hotel
Stipp Hotel Kigali
Stipp Hotel Hotel Kigali

Frequently asked questions

What is the cancellation policy at Stipp Hotel?

Stipp Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Stipp Hotel?

Yep, Stipp Hotel has a free self car park.

Does Stipp Hotel have a pool?

Stipp Hotel has an outdoor pool.

What luxury perks are available at Stipp Hotel?

Stipp Hotel features a health club, an outdoor pool and a sauna. All guestrooms come with Select Comfort beds, premium bedding and 24-hour room service.

What makes Stipp Hotel a romantic place to stay?

Couples spa treatments and a lounge bar, as well as comfy beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Stipp Hotel.

Does Stipp Hotel serve breakfast?

Yeah, complimentary continental breakfast is served at Stipp Hotel.

Is there a free airport shuttle available at Stipp Hotel?

No, Stipp Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Stipp Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Stipp Hotel?

Check-in begins at noon. Check-out time is 10 AM.

Stipp Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 0 out of 18 reviews
Rating 8 - Good. 4 out of 18 reviews
Rating 6 - Okay. 5 out of 18 reviews
Rating 4 - Poor. 7 out of 18 reviews
Rating 2 - Terrible. 2 out of 18 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

2.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms smelled moldy and we could not stay here.
Stayed 2 nights in Dec 2019
Verified review

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

wont stay there anymore

I was the only person at the hotel, in general the hotel need to be taken care of, the employee was niece, but they did not have warm water and the window at the room is not working. When I get up one day for breakfast there was no one, the receptionist offered to make my breakfast.
Stayed 6 nights in Nov 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

The building needs renovations & refurbishment

The breakfast was the same for all 4 mornings - the curtains need to be changed and washed. The hotel did not have a lounging area for guests ...........................
Stayed 4 nights in Oct 2017
Verified review

4/10 Poor

Dean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

My worst Hotel in Kigali

I have stayed at 5 different hotels in Kigali and this has to be the worst. 1. They had no record of my reservation through Expedia and instead of working it out through Expedia they made me pay. 2. The hotel staff were not cordial or cooperative. 3.The room smelled of musty moldy smell 4. I had one towel in the bathroom and it looked like it was used to clean the floor. 5. The bathtub had stains from years of use and poor cleaning. 6. The Gym sucked 7. The pool when I arrived looked like it had not been cleaned in weeks Overall very poor hotel.
Verified review

4/10 Poor

crew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very friendly staff, but rooms are old and not so clean....air cond does not work, wifi to weak to use the network...!!
Verified review

6/10 Okay

paolo

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

stipp

trovato occasione a prezzo accettabile, hotel non sarebbe male........andrebbe rimodernato e' rinfrescato' .....Personale gentile, zona tranquilla, se rimodernato sarebbe un discreto Hotel.......
Verified review

4/10 Poor

Marie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Hotel décevant

Très cher. Chambre pas bien arrangé. Petit déjeuner avec très peu de produit et de mauvaise qualité,même pas un croissant ou du bon pain .Jus de fruit allongé à l 'eau et avec du sucre. Pas assez des draps pour avoir la chambre prête à l'heure du check in. Le menu du restaurant est plein des choses ,mais même pas la moitié est disponible. Les boissons coutent trois fois le prix du supermarché et elles sont souvent chaudes ou congelés. le personnelle est très gentil et il fait de son mieux.Personnelle serviable et sympa à tous moments. Très cher pour la qualité totale du service et du comfort.
Verified review

4/10 Poor

Stella

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Caro e con servizi non corrispondenti al prezzo..

Personale simpatico e disponibile ,molto ,molto gentile. questo dobbiamo sottolinearlo. Colazione pessima: omelette crude, non marmellata ,pane duro,succhi di frutta allungati con acqua e zucchero. Moltissime zanzare e non ci sono zanzariere.Se il personale deve cambiare le lenzuola puo'succedere che il letto resti tutto il giorno disfatto perché non hanno lenzuola a sufficienza.Pochissimi canali TV e tutti in inglese a parte uno in kyniarwanda ed uno pessimo in francese. Se vuoi mangiare al ristorante molte cose presenti nel menu' non ci sono. Bevande ed alcolici molto cari. Il pezzo é alto per un hotel a 3 stelle ( o quattro?) . costa poco meno del Serena Hotel che é un sogno
Verified review

4/10 Poor

Nicole

Disliked: Property conditions & facilities

Value for Money

This hotel cost twice what I usually pay in Kigali and offered poorer service and breakfast. I have visited it in the past for meals and it has gone down hill over the last few years. You can do better than this for the same price in Kigali.
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Litt slitent

The hotel has a central and pleasant location in Kigali. The rooms are rather dark and some swithces where hard to fint. Room service is fine and efficient, but a bit overpriced. The beds were comfortable. The price found on hotels.com is higher than what is offered on site.
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Hotel avec bon prix et personnelle très gentil

Qualité prix OK Petite déjeuner pas terrible: presque rien et qualité mauvaise.pas de pain fraiche,café transparent connexion internet très faible Hotel très propre et personnelle serviable
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Da migliorare

Accoglienza molto gradevole.Quasi tutto lo staff gentile .La colazione é molto "triste" a parte le omelettes non c'é acqua, caffe e the qualità pessima, croissant vecchi. Non pane fresco ,né formaggio.Succo di frutto artificiale( sintetico non fresco ) e di pessimo gusto.Staff disponibile per aiutare e chiamare taxi.Stanze squallide,ma pulitissime.Pochisimmi canali TV in kinyarwanda ed in inglese solamente
Verified review

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

stipp Hotel Kivuoyo KIGALI

La première fois que j'ai logée à l'hôtel tout a été super. Cette fois ici bien que j'avez demandé une chambre jardin et ils m'avez répondu OUI, j'ai eu une chambre au premier étage avec vue sur la rue = beaucoup de brouille. La chambre été vétuste. J'ai du rappeler plusieurs fois pour avoir de l'eau. La "cattle" me marché pas. Pendant 2 jours pas de savon ni de shampoing. Le petit déjeuner été de mauvaise qualité: pas assez des choses et la qualité de la nourriture très basique.
Verified review

6/10 Okay

Verified traveller

チェックインに45分掛かりました

　ホテル自体は、飾り気の無い、ごく普通のホテルでした。庭には、カンムリ鶴も居て、いい感じです。 　ただ、チェックインの際に、Hotels.comからの予約が入っていないと言われ、仕方なく自分で国際電話を入れ、東京のデスクに確認をお願いしました。待たされること、45分。やっと部屋に入りました。 　チェックアウトの際には、二人部屋の追加料金を払えと言われ、既にHotels.comに支払済みだからと、再度の確認に15分。 　今回は、Hotels.comさんの対応にがっかりです。
Verified review

8/10 Good

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly hotel in nice quiet setting

Hotel staff was nice. Food was good, Room was pleasant and clean. Price was right. I stayed in a room accros the street from the main building but the internet didn't work. Stipp - please fix that! Rooms in the main building had no problem with the wireless internet.
Verified review

8/10 Good

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

8/10 Good

adi

Liked: Cleanliness, staff & service, room comfort

Reasonable and you get what you pay for.

Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort