Verified review
10/10 Excellent
Alessandro
18 Feb 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Alessandro
Stayed 10 nights in Jan 2025
Step Apart Hotel
Property class: 3
Photo gallery for Step Apart Hotel
Reviews
9.89.8 out of 10
Exceptional
Popular amenities
- Pool
- Breakfast included
- Pet-friendly
- Parking included
- Free Wi-Fi
- Laundry room
The current price is AU$229
AU$229
includes taxes & fees
1 Sept - 2 Sept
Explore the area
KG 636 St, Kigali, Kigali City
- Rwanda Development BoardPlace, Rwanda Development Board‪17 min walk‬
- Kigali HeightsPlace, Kigali Heights‪2 min drive‬
- Kigali Convention CentrePlace, Kigali Convention Centre‪2 min drive‬
- Kigali (KGL-Kigali Intl.)Airport, Kigali (KGL-Kigali Intl.)‪6 min drive‬
Room options
View all photos for Deluxe Duplex, Pool View
Deluxe Duplex, Pool View
- 42 sq m
- 2 bedrooms
- Sleeps 4
- 2 Queen Beds
- Free Wi-Fi
View all photos for Deluxe Studio Suite, Kitchenette, City View
Deluxe Studio Suite, Kitchenette, City View
- City view
- 56 sq m
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
- Free Wi-Fi
View all photos for Superior Apartment
Superior Apartment
- 3 bedrooms
- Sleeps 9
- 3 King Beds
- Free Wi-Fi
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About the area
Kigali
At Step Apart Hotel you'll be within a 20-minute stroll of Rwanda Development Board and Kigali Heights. Highlights at this guest house include free buffet breakfast, an outdoor swimming pool and free self-parking. .This business-friendly guest house offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include a children's swimming pool and laundry facilities. Each morning free breakfast is served. .Places within a 30-minute walk of this 3-property class Remera guest house include University of Kigali and Kigali Business Centre.
What's nearby
- Rwanda Development Board - 17 min walk - 1.5 km
- Kigali Heights - 2 min drive - 1.5 km
- University of Kigali - 2 min drive - 1.9 km
- Kigali Convention Centre - 2 min drive - 1.9 km
- Kigali Business Centre - 3 min drive - 2.3 km
Getting around
- Kigali (KGL-Kigali Intl.) - 17 min drive
Restaurants
- ‪Paddock - ‬4 min drive
- ‪Sakae - ‬3 min drive
- ‪Luma & Lua - ‬4 min drive
- ‪Master Grill - ‬18 min walk
- ‪Ino Café - ‬13 min walk
About this property
Step Apart Hotel
Step Apart Hotel offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. Free breakfast is available daily. A terrace, barbecue grills, and a garden are also featured at the business-friendly Step Apart Hotel. Free self parking is available.
Smoking is allowed in designated areas at this 3-star Kigali guest house.
- 13 guestrooms or units
- Buffet breakfast (free)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Storage area for luggage
- Concierge
- Terrace
- Garden
- BBQ grill(s)
- Smoking in designated areas
Step Apart Hotel offers 13 accommodations with a safe and complimentary slippers. Rooms open to furnished balconies. This accommodation offers separate sitting areas and includes desks. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Guests can make use of the shared/communal kitchen. Housekeeping is provided on a daily basis.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 50+ Mbps
- Available in some public areas: Free WiFi
Parking and transport
- Free self parking on site
- Limited on-site self parking
Food and drink
- Free buffet breakfast available daily 6:00 AM to 10:00 AM
Things to do
- Children's pool
- Outdoor pool
Family friendly
- Children's pool
- In-room microwave
- Laundry facilities
- Mini-fridge
- Outdoor pool
Conveniences
- 24-hour front desk
- Guidebooks
- Laundry facilities
- Luggage storage
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
Outdoors
- Barbecue grill
- Garden
- In a nature reserve
- On the bay
- On the boardwalk/promenade
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Ceiling hoist
- Doorbell and phone notification
- Fixed shower seat
- Grab bar near toilet
- Hand-held showerhead
- Handrails in hallways (100 centimetre high)
- Handrails in stairways (100 centimetre high)
- Lever door handles
- Low-height bed
- Low-height door lock
- Magnifying mirror
- Phone accessibility kit
- Pool access ramp on site
- Pool hoist on site
- Stair-free path to entrance
- Upper floors accessible by stairs only
- Visual fire alarm
- Well-lit path to entrance
- Wheelchair accessibility
More
- Designated smoking areas
Room amenities
Bathroom
- Shampoo
- Slippers
- Toilet paper
- Towels provided
Food and drink
- Chef service
- Meal delivery service
- Microwave
- Mini-fridge
- Restaurant dining guides
- Shared kitchen access
More
- Desk
- Electrical adapters
- Iron/ironing board
- Laptop workspace
- Safe
- Separate sitting area
Policies
Check-in
Check-in time starts at 2:00 PM
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- Pets: USD 50 per pet (varies based on length of stay) Service animals are exempt from fees.
Children and extra beds
- Children are welcome.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Pet fee: USD 50 per pet (varies based on length of stay)
- Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
We should mention
- Pool access available from 6:00 AM to 6:00 PM
Property is also known as
Step Apart Hotel Kigali
Step Apart Hotel Aparthotel
Step Apart Hotel Aparthotel Kigali
Frequently asked questions
Is parking available at Step Apart Hotel?
Yep, Step Apart Hotel has a free self car park.
How much does it cost to stay at Step Apart Hotel?
As of 27 Aug 2026, prices found for a 1-night stay for 2 adults at Step Apart Hotel on 1 Sept 2026 start from AU$229, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Step Apart Hotel have a pool?
Step Apart Hotel has an outdoor pool and a kids' pool. The pool is open 6:00 AM to 6:00 PM.
Does Step Apart Hotel serve breakfast?
Yep, complimentary buffet brekkie is available daily from 6:00 AM to 10:00 AM.
Is there a free airport shuttle available at Step Apart Hotel?
No, Step Apart Hotel does not offer an airport shuttle service.
What time are check-in & check-out at Step Apart Hotel?
Check-in begins at 2:00 PM. Check-out time is 11:00 AM.
Step Apart Hotel Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 6 out of 7 reviews
10 - Excellent
6
Rating 8 - Good. 1 out of 7 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 7 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 7 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 7 reviews
2 - Terrible
0
10/10
Cleanliness
10/10
Staff & service
9.4/10
Amenities
10/10
Property conditions & facilities
Reviews
Verified review
10/10 Excellent
Victor
19 May 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very nice stay at Step Apart Hotel. The hotel was very clean, comfortable, and well maintained throughout my stay. The staff was extremely friendly and welcoming, which made the experience even better.
A special thank you to Fabrice, who was incredibly helpful during my time there. He assisted me with getting around the city, answered my questions anytime I needed help, and made everything feel easy and stress-free.
The cleaners also did a great job and came every day to keep everything fresh and tidy. Overall, it was a great experience, and I would definitely recommend staying here.
Victor
Stayed 3 nights in May 2026
Verified review
10/10 Excellent
Ikechukwu
3 Apr 2026
Ikechukwu
Stayed 2 nights in Mar 2026
Verified review
10/10 Excellent
Serge
31 Aug 2025
Liked: Cleanliness, room comfort, communication
Serge
Stayed 4 nights in Aug 2025
Verified review
10/10 Excellent
Emeka
6 Apr 2025
Liked: Cleanliness, room comfort, communication
Emeka
Stayed 4 nights in Apr 2025