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Mountain View Hotel & Apartment

3.0 star property

Photo gallery for Mountain View Hotel & Apartment

Front of property – evening/night
Property grounds
Exterior
A rooftop pool area with a clear view of the pool, lounge chairs, and surrounding greenery.
A hotel room with a large bed, a wooden wardrobe, a city view through the window, and a piece of abstract art on the wall.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Laundry room
  • Outdoor space
  • 24/7 front desk
The current price is AU$55
includes taxes & fees
9 July - 10 July

Explore the area

View map
KG 792 St, House N°5, Kigali, Kigali
  • Place, Kigali Genocide Memorial Centre
    ‪13 min walk‬
  • Place, Kigali Convention Centre
    ‪10 min drive‬
  • Place, Nyamirambo Stadium
    ‪11 min drive‬
  • Airport, Kigali (KGL-Kigali Intl.)
    ‪17 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

  • 77 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Double Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

A hotel room with two beds, a wooden headboard, a nightstand with a lamp, and a chair.

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room

A neatly made bed with white linens and two pillows, a wooden headboard, and two bedside lamps.

Standard Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Executive Room

A hotel room with a bed, a wooden headboard, two bedside lamps, a brown leather sofa, and a marble floor.

Executive Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Front of property

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About the area

Kigali

At Mountain View Hotel & Apartment you'll be 3.8 km (2.4 mi) from Niyo Arts Center and 4.4 km (2.7 mi) from Union Trade Center. Highlights at this holiday home include an outdoor swimming pool and in-room balconies. .You can enjoy sitting areas, flat-screen TVs, and irons/ironing boards, featured in all 7 soundproofed homes. Microwaves, desks and wardrobes or cupboards are also available. .This business-friendly holiday home offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include laundry facilities, a terrace and a garden. There's also free self parking, along with the convenience of free airport pick-up service. .In the area of this 3-property class Kigali holiday home, you'll find Kigali Convention Centre.
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What's nearby

  • Kigali Genocide Memorial Centre - 13 min walk - 1.2 km
  • Kigali Heights - 9 min drive - 6.4 km
  • Kigali Convention Centre - 10 min drive - 6.4 km
  • Nyamirambo Stadium - 11 min drive - 8.2 km
  • BK Arena - 13 min drive - 8.6 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 31 min drive

Restaurants

  • ‪Niyo Art Cafe - ‬6 min drive
  • ‪Museum Cafe, Kigali Memorial - ‬19 min walk
  • ‪The House of Mandi - ‬7 min drive
  • ‪Bourbon Coffee - ‬7 min drive
  • ‪Hotel des Milles Collines - ‬7 min drive

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Mountain View Hotel & Apartment

As a guest of Mountain View Hotel & Apartment, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. A free shuttle from the airport to the hotel is free (available 24 hours). The business-friendly Mountain View Hotel & Apartment also features a garden, concierge services, and laundry facilities. Free self parking is available.
  • 7 guestrooms or units
  • Conference rooms
  • 323 sq ft of conference space
  • 30 sq. m of conference space
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
Mountain View Hotel & Apartment offers 7 accommodations with complimentary slippers and an iron/ironing board. Rooms open to balconies. This accommodation offers separate sitting areas and includes desks. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers. Housekeeping is provided on a daily basis.

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  • Pool
  • All inclusive plans available
  • Kitchen
  • Parking included
4.4 out of 5, Excellent, 115 reviews
The price is AU$133
includes taxes & fees
19 July - 20 July
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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free airport pick-up shuttle
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Playground

Food and drink

  • Microwave

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Slippers
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • Flat-screen TV
  • Games

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • 323 square feet of conference space
  • Laptop workspace
  • Meeting rooms

Comfort

  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance

Things to do

  • Cycling nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Window guards
  • Fire extinguisher

General

  • 7 units
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 11:30 AM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mountain View Hotel & Apartment

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Mountain View Apartment Property Kigali
Mountain View Apartment Kigali
Mountain Apartment Kigali
Mountain View Apartment House Kigali
Mountain View
Mountain View & Kigali
Mountain View Apartments
Mountain View Hotel & Apartment Kigali
Mountain View Hotel & Apartment Private vacation home
Mountain View Hotel & Apartment Private vacation home Kigali

Frequently asked questions

What is the cancellation policy at Mountain View Hotel & Apartment?

Mountain View Hotel & Apartment offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mountain View Hotel & Apartment?

As of 4 July 2026, prices found for a 1-night stay for 2 adults at Mountain View Hotel & Apartment on 9 July 2026 start from AU$55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mountain View Hotel & Apartment?

Yep, Mountain View Hotel & Apartment has a free self car park.

Does Mountain View Hotel & Apartment have a pool?

Mountain View Hotel & Apartment has an outdoor pool.

Is there a free airport shuttle available at Mountain View Hotel & Apartment?

Yep, there's a free shuttle from the airport to the hotel that runs 24 hours a day.

What time are check-in & check-out at Mountain View Hotel & Apartment?

Check-in begins at 11:30 AM. Check-out time is 10:00 AM.

Are pets allowed at Mountain View Hotel & Apartment?

No, pets and service animals are not allowed.

Mountain View Hotel & Apartment Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 8 out of 17 reviews
Rating 8 - Good. 2 out of 17 reviews
Rating 6 - Okay. 4 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 3 out of 17 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
Very clean, great food. However, customer service needs to improve moreso on other staffs at the reception as they are the face of the property.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, amenities, communication
I got the best service and the hotel has the best breakfast . I had my best time there . They have good and caring staff like Clare . Clare is the best staff there and she is friendly and she does her job professionally and the manager is very friendly and helpful in any way . It’s the nice hotel in Kigali . Alex
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

joel

Disliked: Cleanliness
No ac but plenty of mosquitos. Dance party upstairs precluded sleep
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Dominion

Liked: Cleanliness, amenities, property conditions & facilities, communication
They are great, customer service and every domain.
City view
Stayed 3 nights in Sep 2025
Verified

2/10 Terrible

Amy

Disliked: Cleanliness, check-in, communication, listing accuracy
Overall poor experience. Not cleanly. Inaccurate listing, particularly as it relates to the airport shuttle. Lights went out often. Walls and windows are super thin. No rest - could hear everything. Poor outdoor lighting.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Azise

Liked: Cleanliness, amenities, communication
WiFi slow in and around some particular apartments especially that which I was in. They really have to improve the WiFi connectivity
Stayed 5 nights in Jul 2024
Verified

6/10 Okay

David

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Overall the place was good, clean property, great breakfast services. However, customer service needs to improve especially when a visitor raises concerns. I was shocked when i raised a concern and the receptionist asked when my check out was. This meant that she was not willing to assist noting that my due check out was the next day 20th. She didn’t bother following up on my simple concern of getting a mosquito repellent. I walked down the reception an hour later at 9pm only to find that she didn’t even engage the necessary team 😩. Was asked to go back to the room and nothing came. I was left clapping the whole night trying to kill mosquitoes the old age way 😂😂.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Upenyu

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Dirty rooms (white room slippers turned brown). Worst customer service ever received from reception staff- slow, you had to beg for basic attention/ requests/ services. Bags gone through. Breakfasts abismal- swinging from first day with nothing ready but eggs, to laid out but with rotten fruit. Not to be repeated.
Stayed 3 nights in Jul 2023
Verified

8/10 Good

Admire

Liked: Room comfort
Disliked: Communication

Very nice place but the staff are unprofessional!

This property did not allow my visitor into my apartment and the reason they gave is that we are not married. I found this unacceptable given that my visitor wasn't spending a night or was coming for an amourous check-in. They dont clean the rooms and they dont change towels. Frankly speaking this is a nice place but the mentality of the owner /manager is unacceptable. I paid my money and was entitled to having my apartment cleaned, towels changed and have access to my visitors. Matter of fact i will never go back to the place unless management is changed.
Stayed 2 nights in Dec 2020
Verified

10/10 Excellent

Admire

Liked: Cleanliness, room comfort, communication
Amazing, Amazing!!
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities, communication
The manager is awesome, very nice, helpful and always available. I certainly will return there.
Stayed 7 nights in Sep 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
The location is good, the place is clean and the staff try to be helpful. We booked with free bottled water and breakfast included. Upon check-in we noticed that there was no water in the flat. As we had arrived very late into the night we decided to report the issue the next morning. The next morning there was no breakfast and no water. We reported the issue, but reception said that none of these items are included; we showed our reservation where all inclusions were clearly marked. Days 2 and 3 we got water and breakfast. Breakfast is simple, but ok for a short stay. At checkout, we were told we had to pay for the water and breakfast! Again we showed our reservation and explained to the receptionist. We were able to checkout without having any additional costs to our stay, but we wish we didn’t have to go through this ordeal. Otherwise it was an OK stay.
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Dominique M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heavenly place

The pictures online are not deceving, Mountain View is a gorgeous place! I spent a wonderful week with my family and we miss it! We called a day prior to our arrival since our flight landed a bit after midnight. Verdaste arranged for a cab to pick us up. We didn't make it to Mountain View until well after 1 am and Verdaste was there to greet us.The staff, starting with the attentive Donata and Verdaste take care of you no matter the time of day. We rented a two-bedroom which was pristine and tastefully decorated. My husband loves to cook and found a well stocked kitchen. We had friends over and Donata brought over the additional utensils we needed. Donata and her team provided daily "un nettoyage approfondi" and it reflected their pride of Moutain View. We rented a car during our stay and had many parking places to choose from :-) It is a well hidden gem and more exquisite than any five-star hotel. We can't wait to return.
Stayed 9 nights in Aug 2019
Verified

10/10 Excellent

Junior

Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

S M ABDUR

Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Junior

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Mar 2025
Verified

2/10 Terrible

Verified traveller

Stayed 1 night in Aug 2019