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M Apartments & Hotel

3.5 star property

Photo gallery for M Apartments & Hotel

2 outdoor pools
Reception
Exterior
Premium bedding, minibar, free WiFi, bed sheets
2 outdoor pools

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$251
includes taxes & fees
4 June - 5 June

Explore the area

View map
KN1 1st avenue, Kigali, Kigali City
  • Place, Mambas Club
    ‪17 min walk‬
  • Place, Kigali Heights
    ‪4 min drive‬
  • Place, Kigali Convention Centre
    ‪4 min drive‬
  • Airport, Kigali (KGL-Kigali Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite

Premium bedding, minibar, free WiFi, bed sheets

Junior Suite

  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Premium bedding, minibar, free WiFi, bed sheets

Superior Double Room

  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Kigali

At M Apartments & Hotel you'll be within a 20-minute walk of Union Trade Center and 2.5 km (1.5 mi) from Gikondo Market. Highlights at this hotel include 2 restaurants, 2 outdoor swimming pools and 2 bars/lounges. .The coffee shop, M Hotel Coffee Club, is open for breakfast, brunch, lunch and dinner. The Hero Bar is the hotel's own pub. Added amenities include free Wi-Fi in public areas, a conference centre and a children's swimming pool. Free buffet breakfast is available on weekdays between 7:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM. There's also the convenience of car rentals on site. .With a stay at this 3.5-property class Kigali hotel, you'll be 2.8 km (1.7 mi) from Kandt House Museum of Natural History and 2.9 km (1.8 mi) from Ntarama Church.

What's nearby

  • Mambas Club - 17 min walk - 1.5 km
  • Union Trade Center - 17 min walk - 1.5 km
  • Kigali Heights - 4 min drive - 2.7 km
  • Kigali Business Centre - 4 min drive - 2.7 km
  • Kigali Convention Centre - 4 min drive - 3.0 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 24 min drive

Restaurants

  • ‪Question Coffee - ‬9 min walk
  • ‪Boho - ‬5 min drive
  • ‪Soy Asian Table - ‬5 min drive
  • ‪Kivu Noir Café - ‬5 min drive
  • ‪Executive Lounge - ‬4 min drive

About this property

M Apartments & Hotel

M Apartments & Hotel offers its guests 2 outdoor swimming pools and a children's pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 8 meeting rooms. Event space at this hotel measures 2000 square feet (186 square metres) and includes a conference centre. Spa services, a terrace, and gift shops/newsstands are also featured at M Apartments & Hotel.

Smoking is allowed in designated areas at this 3.5-star Kigali hotel.

  • 116 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • 2000 sq ft of conference space
  • 186 sq. m of conference space
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
M Apartments & Hotel offers 116 air-conditioned accommodations with minibars and complimentary bottles of water. Rooms open to furnished balconies. Beds feature premium bedding. 43-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers. This Kigali hotel provides complimentary wireless Internet access.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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  • Free airport shuttle
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • Free buffet breakfast available 7:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • M Hotel Coffee Club
  • Panda Bar
  • The Hero Bar

Things to do

  • 2 outdoor pools
  • Children's pool
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Conference centre (2,000 square foot of space)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Phone accessibility kit
  • Portable hoist available
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning

Policies

Check-in

Check-in start time: 12:30 PM; check-in end time: 12:30 AM
Late check-in subject to availability

Check-out

Check-out before 2:00 PM
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at M Apartments & Hotel

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 50
  • Christmas Eve (24 December) Gala Dinner per child: USD 30 (up to 15 years old)
  • Valentine's Day (14 February) Gala Dinner per adult: USD 100
  • Valentine's Day (14 February) Gala Dinner per child: USD 50 (up to 15 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: 50 per cent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:30 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

M Apartments & Hotel Hotel
M Apartments & Hotel Kigali
M Apartments & Hotel Hotel Kigali

Frequently asked questions

Is there a spa on site at M Apartments & Hotel?

There's no onsite spa, but this property does offer services like massages.

How much does it cost to stay at M Apartments & Hotel?

As of 19 May 2026, prices found for a 1-night stay for 2 adults at M Apartments & Hotel on 4 June 2026 start from AU$251, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does M Apartments & Hotel have a pool?

M Apartments & Hotel has 2 outdoor swimming pools and a kids' pool. The pool is open 8:30 AM to 10:00 PM.

What luxury perks are available at M Apartments & Hotel?

M Apartments & Hotel features 2 outdoor pools, 2 restaurants and 2 bars.

What makes M Apartments & Hotel a romantic place to stay?

Al fresco dining and couples dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at M Apartments & Hotel.

Does M Apartments & Hotel serve breakfast?

Yeah, complimentary buffet breakfast is served weekdays between 7:30 AM and 10:00 AM and weekends between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at M Apartments & Hotel?

No, M Apartments & Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at M Apartments & Hotel?

Yep, M Apartments & Hotel has 2 restaurants.

What time are check-in & check-out at M Apartments & Hotel?

Check-in begins at 12:30 PM. Check-out time is 2:00 PM.

Are pets allowed at M Apartments & Hotel?

No, pets and service animals are not allowed.

M Apartments & Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

8.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Dobbie

Travelled with partner
Liked: Staff & service
The hotel was average compared to some of the hotels in the area. The breakfast menu could use some improvements. The staff was friendly and very helpful the location of the hotel was good central to many other amenities.
Stayed 4 nights in Oct 2025

2/10 Terrible

Verified traveller

SCARY EXPERIENCE

We arrived at the Hotel following a Booking Conformation available with the hotel . Unfortunately we were shocked to see that the Sales Manager of the Hotel was not ready to accomodate us inspite of us making the payment already. Further, he was not ready to CANCEL the booking OR HELP FOR A REFUND or Find a accomodation elsewhere OR Speak with the Hotel.com to resolve the case. The Manager said we had hacked into their system for booking and they even interogated us to the security by taking our Passport Pictures (Insisting that we are a threaten to the security of the hotel) and did not let us leave . Not to mention they did not even Apologize after the incident was clear that we did nothing but just made a reservation online just like anybody . Very scary experience after travelling to more that 20 countries . I will never suggest this hotel .Very unprofessional way of handling a online reservation .
Stayed 4 nights in Jun 2022

10/10 Excellent

ZerONE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2022