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Hotel Villa Portofino Kigali

4.0 star property
Hotel in Kigali with full-service spa and free breakfast

Photo gallery for Hotel Villa Portofino Kigali

Superior Room, Golf View | View from room
Lobby sitting area
Flat-screen TV
Bar (on property)
Minibar, in-room safe, desk, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Room service
  • Breakfast included
The current price is AU$304
includes taxes & fees
22 July - 23 July

Explore the area

Map
119 KG 9 Ave, Kigali
  • Kigali Golf Club
    ‪18 min walk‬
  • Kigali Heights
    ‪5 min drive‬
  • Kigali Convention Centre
    ‪5 min drive‬
  • Kigali (KGL-Kigali Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite

Minibar, in-room safe, desk, iron/ironing board

Suite

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Flat-screen TV
2 bedrooms
Bathrobes
Hairdryer
Separate bath and shower
  • 78 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

Deluxe Room, 1 King Bed, Balcony, Pool View

Highlights

Balcony
Air conditioning
Flat-screen TV
Sofa bed
Bathrobes
Hairdryer
Separate bath and shower
Minibar
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Bathrobes
Hairdryer
Separate bath and shower
Minibar
Coffee/tea maker
  • 61 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, desk, iron/ironing board

Superior Room

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Sofa bed
Bathrobes
Hairdryer
Separate bath and shower
Minibar
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Kigali

Hotel Villa Portofino Kigali places you in the heart of Kigali, within a 20-minute walk of Kigali Golf Club and 2.3 km (1.4 mi) from Ivuka Arts Kigali. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include body wraps and mani/pedis. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the 24-hour gym and kids' swimming pool as well as access to a playground. Business amenities include a 24-hour business centre and conference space. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free buffet breakfast is offered between 6:30 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .Near this 4-property class Remera hotel, you'll find Kigali Convention Centre.

What's nearby

  • Kigali Golf Club - 18 min walk - 1.6 km
  • Kigali Heights - 5 min drive - 3.4 km
  • Kigali Convention Centre - 5 min drive - 3.8 km
  • BK Arena - 6 min drive - 4.1 km
  • Kimironko Market - 6 min drive - 5.6 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 22 min drive

Restaurants

  • ‪Casa Keza - ‬3 min drive
  • ‪Inzora Rooftop Cafe - ‬5 min drive
  • ‪PILI PILI RESTAURANT - ‬2 min drive
  • ‪Mocha Cafe - ‬10 min walk
  • ‪Sakae - ‬3 min drive

About this property

Hotel Villa Portofino Kigali

Hotel in Kigali with full-service spa and free breakfast
Hotel Villa Portofino Kigali offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

You'll find a 24-hour business centre on site. A children's pool, spa services, and a terrace are also featured at the business-friendly Hotel Villa Portofino Kigali. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Kigali hotel.

  • 1 building
  • 51 guestrooms or units
  • 6 levels
  • Built in 2014
  • Buffet breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hotel Villa Portofino Kigali offers 51 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Flat-screen televisions come with premium cable channels. Guests have access to shared bathrooms. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hairdryers can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments.

Languages

English, French, Swahili

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free extended parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 9-hole adjacent golf course
  • Art gallery
  • Children's pool
  • Full-service spa
  • Optional golf privileges
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shared bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests can access their accommodation through a private entrance

Access methods

Staffed front desk, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 200.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40.00 per person (return)
  • Airport shuttle fee per child: USD 20 (one-way), (from 5 to 7 years old)
  • Rollaway bed fee: USD 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash.

Property is also known as

Hotel Villa Portofino Kigali
Villa Portofino Kigali
Swiss International Villa Portofino Kigali
Villa Portofino Kigali Kigali
Hotel Villa Portofino Kigali Hotel
Hotel Villa Portofino Kigali Kigali
Hotel Villa Portofino Kigali Hotel Kigali

Frequently asked questions

What is the cancellation policy at Hotel Villa Portofino Kigali?

Hotel Villa Portofino Kigali offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Villa Portofino Kigali?

Yep, Hotel Villa Portofino Kigali has a free self car park and free extended parking.

Is there a spa on site at Hotel Villa Portofino Kigali?

Yep, there is an onsite spa at Hotel Villa Portofino Kigali. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hotel Villa Portofino Kigali have a pool?

Hotel Villa Portofino Kigali has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What makes Hotel Villa Portofino Kigali a romantic place to stay?

A lounge bar and 24-hour room service, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hotel Villa Portofino Kigali.

Does Hotel Villa Portofino Kigali serve breakfast?

Yep, complimentary buffet brekkie is on offer daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Hotel Villa Portofino Kigali?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hotel Villa Portofino Kigali?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Villa Portofino Kigali?

Check-in begins at noon. Check-out time is 11:00 AM.

Are pets allowed at Hotel Villa Portofino Kigali?

No, pets are not allowed.

Is there a golf course on site at Hotel Villa Portofino Kigali?

There is a golf course next to Hotel Villa Portofino Kigali.

Hotel Villa Portofino Kigali Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 24 reviews
Rating 8 - Good. 9 out of 24 reviews
Rating 6 - Okay. 4 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 4 out of 24 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Oseyemi

Disliked: Cleanliness, staff & service, property conditions & facilities
This facility is no longer functioning as a hotel! Expeeida should not have marketed this facility! We were only 3 guests in the hotel and I was not able to have hot water for three days! the hotel is nose-diving or at best it should be closed to the public until it gets its acts right!
Stayed 4 nights in Jul 2024

8/10 Good

Ody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Olufolakemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent local and good price
Stayed 2 nights in Jul 2024

2/10 Terrible

STEPHEN

Stayed 2 nights in Jun 2024

10/10 Excellent

Gurumurthy

Business traveller
Liked: Cleanliness, staff & service, room comfort

Would be great with few upgrades

The hotel has marvellous view of the Golf course and sorroundings. The hotel requires significant upgrade to the carpets in the common area and the furniture
Stayed 4 nights in May 2024

6/10 Okay

Idowu

Business traveller
Liked: Amenities
I was given the impression that the rooms come with complimentary breakfast but oh I was proven wrong. The guests were told the bookings from Expedia don’t come with breakfast???? That was very disappointing. The guests had to pay for their breakfast. This is very wrong as it should have been stated clearly during the booking but it was not. I felt so bad.
Stayed 7 nights in Feb 2024

2/10 Terrible

Ayodeji

Stayed 6 nights in Feb 2024

8/10 Good

Temitayo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decor was a bit dated but well maintained
Stayed 3 nights in Jan 2024

10/10 Excellent

Estella

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, very responsive staff, clean and well maintained, spacious rooms
Stayed 3 nights in May 2023

10/10 Excellent

Ramoshakane

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lighting is of poor quality need changing and pool had no chlorine so infections of fungus are slightly to happen especially to woman and kids but after all the hotel is fantastic.
Stayed 4 nights in Sep 2022

8/10 Good

Uloko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation and excellent location!
Stayed 3 nights in Sep 2022

6/10 Okay

Anthony

Stayed 1 night in Feb 2022

6/10 Okay

Kishen

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2022

8/10 Good

Ayoola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

8/10 Good

Jean Allain

Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Great location, beautiful grounds!
Stayed 1 night in Oct 2020

10/10 Excellent

Russell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel but no smart tv

Very comfortable room and a lovely hotel. I would stay again. Definitely no Smart tv in the room. The Hotels.com description says that there is no reception. However there is a 24 hour reception so you don’t need to ring in advance.
Stayed 1 night in Aug 2019

8/10 Good

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with a great view

Our stay was very comfortable. We had an issue when booking in as I booked and paid online and paid in a currency other than USD, but it was soon sorted out. The room was very comfortable and clean and had a great view from our balcony. Breakfast was very nice and well presented. Staff were friendly and service was good
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Disliked: Room comfort
No value for money. Booked a large room, which was mostly empty. No attention to detail (Examples: room layout, hard towels, etc.)

8/10 Good

Donald, London

Liked: Cleanliness, staff & service, room comfort

Kigali Portofino 2015

Firstly - the staff were very friendly and helpful. A plus point. The restaurant staff and the bar staff were sometimes confused by basic requests and the service was slow. The hotel is in need of renovation, carpets dull and dark, seen better days. The room was OK and the bathroom clean. The room staff were efficient. I ate something from the Xmas buffet which made me sick, not a pleasant experience.

8/10 Good

uwase

Liked: Cleanliness, staff & service
Stayed 19 nights in Nov 2024

8/10 Good

Patrick

Liked: Cleanliness, property conditions & facilities, room comfort
Tout est très bien, sauf la salle de sport qui est fermée ! Et la piscine est minuscule par rapport aux photos
Stayed 3 nights in May 2023

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nichts hat mir gefallen.
Stayed 3 nights in Sep 2022