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Heaven Restaurant & Boutique Hotel

4.0 star property
Upscale spa hotel, walk to Union Trade Center

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Photo gallery for Heaven Restaurant & Boutique Hotel

Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, pool loungers
Front of property
Residence Superior King Room
Breakfast, lunch served; local and international cuisine, garden views
Gift shop
Reviews
9.2

Wonderful

Popular amenities

  • Spa
  • PoolPoolPool
  • Breakfast included
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar

Check out the area

Map
No. 7, Street KN 29, Kiyovu, Kigali
  • Popular LocationUnion Trade Center9 min walk
  • Popular LocationKigali Heights8 min drive
  • Popular LocationKigali Convention Centre9 min drive
  • AirportKigali (KGL-Kigali Intl.)20 min drive

Room options

View all photos for Villa Budget King Room

Villa Budget King Room

Villa Budget King Room

Highlights

Air conditioning
Free cots/infant beds
LED TV
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Free bottled water
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Residence Superior King Room

Residence Superior King Room

Residence Superior King Room

Highlights

Air conditioning
Free cots/infant beds
LED TV
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Free bottled water
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa Budget Queen Room

Villa Budget Queen Room

Villa Budget Queen Room

Highlights

Air conditioning
LED TV
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Free bottled water
Satellite channels
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Residence Superior Queen Room

Residence Superior Queen Room

Residence Superior Queen Room

Highlights

Air conditioning
Free cots/infant beds
LED TV
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Free bottled water
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior
Four Points by Sheraton Kigali
Pool
Pet-friendly
Parking included
Free WiFi
4.5 out of 5, Wonderful, (44)
The price is AU$555
for 1 night
includes taxes & fees
29 May - 30 May
Four Points by Sheraton Kigali

About the area

Kigali

Heaven Restaurant & Boutique Hotel puts you in the centre of Kigali, 0.7 km (0.4 mi) from Union Trade Center and 4.4 km (2.7 mi) from Kigali Convention Centre. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The restaurant, Heaven Restaurant, serves local and international cuisine and is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and pool loungers as well as access to bike hire and aerobics classes. Plus you'll find free Wi-Fi in public areas, a conference centre and a coffee shop/cafe. Free cooked-to-order breakfast is available daily between 7 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Kigali hotel, you'll be 2 km (1.3 mi) from Ntarama Church and 3.9 km (2.4 mi) from Club Rafiki.

What's nearby

  • Union Trade Center - 9 min walk
  • Kigali Genocide Memorial Centre - 6 min drive
  • Nyamirambo Stadium - 7 min drive
  • Kigali Heights - 8 min drive
  • Kigali Convention Centre - 9 min drive

Getting around

  • Kigali (KGL-Kigali Intl.) - 20 min drive

Restaurants

  • Cucina Italian Restaurant - 16 min walk
  • Executive Lounge - 17 min walk
  • Makfast - 12 min walk
  • Dine Divine - 15 min walk
  • Brioche - 10 min walk

About this property

Heaven Restaurant & Boutique Hotel

Upscale spa hotel, walk to Union Trade Center
Heaven Restaurant & Boutique Hotel offers its guests a full-service spa, an outdoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Event space at this hotel measures 495 square feet (46 square metres) and includes a conference centre. Spa services, a library, and a terrace are also featured at Heaven Restaurant & Boutique Hotel. An airport shuttle (available 24 hours), a shopping centre shuttle and a bus station shuttle are available for a fee. Free self parking is available.

This 4-star Kigali hotel is smoke free.

  • 28 guestrooms or units
  • 2 levels
  • 2 buildings
  • Conference rooms
  • 495 sq ft of conference space
  • 46 sq. m of conference space
  • Cooked-to-order breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • On-site shopping
  • No smoking on site
  • Bar or lounge
  • Dining venue
Heaven Restaurant & Boutique Hotel offers 28 air-conditioned accommodations with a safe and complimentary bottles of water. LED televisions come with premium satellite channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free extended parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Heaven Restaurant

Things to do

  • Archery
  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Shopping
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre (495 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out fee: USD 50

Special check-in instructions

The property charges 4 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35.00 per vehicle (one way)
  • Late check-out fee: USD 50
  • Rollaway bed fee: USD 30.0 per night
  • Credit card charges are subject to a surcharge of 4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heaven Restaurant Boutique Hotel Kigali
Heaven Restaurant Boutique Hotel
Heaven Restaurant Boutique Kigali
Heaven Restaurant Boutique
Heaven Restaurant & Boutique
Heaven Restaurant Boutique Hotel
Heaven Restaurant & Boutique Hotel Hotel
Heaven Restaurant & Boutique Hotel Kigali
Heaven Restaurant & Boutique Hotel Hotel Kigali

Frequently asked questions

What is the cancellation policy at Heaven Restaurant & Boutique Hotel?

Heaven Restaurant & Boutique Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Heaven Restaurant & Boutique Hotel?

As of 15 May 2024, prices found for a 1-night stay for 2 adults at Heaven Restaurant & Boutique Hotel on 19 May 2024 start from AU$172.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Heaven Restaurant & Boutique Hotel?

Yep, Heaven Restaurant & Boutique Hotel has a free self car park and free extended parking.

Is there a spa on site at Heaven Restaurant & Boutique Hotel?

Yep, there is an onsite spa at Heaven Restaurant & Boutique Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Heaven Restaurant & Boutique Hotel have a pool?

Heaven Restaurant & Boutique Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 6:00 PM.

What luxury perks are available at Heaven Restaurant & Boutique Hotel?

Heaven Restaurant & Boutique Hotel features a full-service spa, a health club and an outdoor pool.

Is Heaven Restaurant & Boutique Hotel family-friendly?

You bet! With amenities such as children's meals, laundry facilities and a picnic area, it's no surprise that Heaven Restaurant & Boutique Hotel is a hit with families.

Does Heaven Restaurant & Boutique Hotel serve breakfast?

Sure does, complimentary cooked-to-order breakfast is on offer daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Heaven Restaurant & Boutique Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Heaven Restaurant & Boutique Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Heaven Restaurant & Boutique Hotel?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Heaven Restaurant & Boutique Hotel?

No, only service animals are allowed.

Heaven Restaurant & Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 164 out of 241 reviews" "
Rating 8 - Good. 49 out of 241 reviews" "
Rating 6 - Okay. 19 out of 241 reviews" "
Rating 4 - Poor. 6 out of 241 reviews" "
Rating 2 - Terrible. 3 out of 241 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
It was a fantastic surprise to be in this hotel. I cannot say enough of everyone that works here. Everyone is very kind and that made us feel very welcomed and special. The food is delicious as well and the breakfast has many options. I will definitely recommend this hotel and I wish to come back.
Stayed 1 night in Feb 2024

10/10 Excellent

ROLAND

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely well equipped rooms. Staff always ready to help. Good pool. Excellent breakfast and and two excellent restaurants. Reception always ready to help and arrange things. Great concept of facilitating the training of local Rwandans.
Stayed 2 nights in Feb 2024

10/10 Excellent

Bruce

Stayed 2 nights in Jan 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

christiane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Catriona, Newar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely boutique hotel. We stayed in a budget king room which was just lovely. We loved coming home at the end of the day to a sparkling clean room with the bed crisply made and the mosquito netting tied up and draped like a queens bed in a fairytale. There are modern amenities that Americans often expect like a hairdryer, a nice TV that we never used, a fridge, a coffee and tea station and filtered water. The pool is solar heated and not too cold even in winter (December). The landscaping around the pool is gorgeous and well maintained. The rooms come with a copy of the owner's book telling the story of how they arrived in Rwanda 15 years ago. I have not finished it yet, but you will also get a history lesson when reading. As noted on the website it is a hospitality training center and the staff is so attentive! Two highly rated restaurants adjoin the hotel (actually on two properties up the road), one serving more traditional fare and one more high end international fare. I love how entrepreneurial the owners Josh and Alissa are and how they are helping to build Rwanda. They are part of the story of justice, forgiveness, and hope that is modern Rwanda. I hope more folks travel to this beautiful, safe, and welcoming country
Stayed 8 nights in Nov 2023

6/10 Okay

Rita

Travelled with partner
Liked: Cleanliness, staff & service
The staff is excellent. The room was very tiny and the bright light outside made it difficult to sleep at night.
Stayed 1 night in Nov 2023

10/10 Excellent

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, very friendly staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, good location, a real treat
Stayed 2 nights in Nov 2023

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great but get the right room!
This is a very lovely hotel. I stayed there a couple of days, left for a couple of days and came back again. The room I had in the newer part of the hotel. The first time was absolutely lovely. The service is great and they have a nice pool and it’s a good location. It’s also a few steps away from a very very nice restaurant so that’s very convenient. But the room I had when I came back was an older part of the hotel, and it just wasn’t as nice. It wasn’t terrible, but it was much older and smaller and less light and airy.
Stayed 1 night in Nov 2023