6/10 Okay
Sara H.
14 July 2025
I WOULD LOOK ELSEWHERE…Our stay was a little less than what we expected…for starters, we were greeted on the first night by roaches. Not Palmetto Bugs like in the binder or what we see outside in the South but actual roaches that we could see scurry back to their opening in the wall. They were still there the second morning and we promptly let VACASA know. We asked several times throughout the day about having someone in to spray. We never got a confirmation that they came but we didn’t see the bugs again. We’ve stayed in this building multiple times and NEVER had a bug issue. I truly hope we didn’t bring any home. Additionally, we didn’t have a key fob to the beach. We got a snarky copy/paste response from the check in email about where to find the key fob. Obviously we looked there first and it wasn’t there which was why we reached out. As other reviews stated many of the outlets didn’t work. We figured that since it had been reported they would have been fixed by the time we arrived but they had not. It’s ridiculous to not be able to use outlets in the bathrooms or be able to expect things to stay plugged in in the bedrooms. Also, the secondary bedroom does not have a closet to hang things. This should be addressed in some manner with a rack or other way to hang clothing. Lastly, this is a small thing but the unit had a ton of plates, cups and what not, but only 3 knives. So you could serve dinner to a ton of people but they wouldn’t be able to cut up their food.
Sara H.
Stayed 5 nights in Jul 2025